Analyzing 6,654,9576.7M ReviewsFor 18,63618.6K Experts
Customers consistently praise RR Appliances for fair pricing, honest communication, and the condition of their used inventory. Reviews highlight efficient delivery, installation, and repair services, often noting same-day availability and a six-month warranty. Staff are described as knowledgeable and helpful, with no common criticisms evident in the provided excerpts.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
46 Google reviews we collected
Phrases our text analysis found in 40 written reviews
How often each topic comes up in the written reviews
We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Believes in treating people the right way and selling products at a fair price.”
“They were extremely helpful in providing recommendations and ensuring that the appliances would fit through our doors and stairs.”
“Highly recommend for any appliance repairs/purchases!”
“Colton and Derrick were both polite, informative, and honest.”
“Smart, quick and they have parts for just about anything.”
“Great experience from walking in, to getting the washer delivered.”
“It was easy to make an appointment and the communication was great.”
praise complaint · found by our text analysis, Google review wording unchanged.
The owner truly cares about the products he sells his customers. Believes in treating people the right way and selling products at a fair price. Just a walk-in today but will be back this week to purchase a washer from him. Really appreciate the customer service.
They helped me the day I called in to fix my dryer. They were efficient, professional, and honest. I highly recommend them!
My wife and I came to the shop to get some appliances for our new home. Within a week of our first visit, they had delivered and installed our refrigerator, washer and dryer. They were extremely helpful in providing recommendations and ensuring that the appliances would fit through our doors and stairs. Everything…
Great experience from walking in, to getting the washer delivered. Colton and Derrick were both polite, informative, and honest. Highly recommend!
A hidden gem in Carlisle. Smart, quick and they have parts for just about anything. Check them out on YouTube, derrickwith2rs! Very informational channel.
Had a great experience with this company. Derrick came out for a dryer repair on a days notice during the holiday season and did me a solid by doing so. Would recommend their services to anyone in need!
4.9 ★★★★★ 46 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The owner truly cares about the products he sells his customers. Believes in treating people the right way and selling products at a fair price. Just a walk-in today but will be back this week to purchase a washer from him. Really appreciate the customer service.
Amazing people here. Honest and real people. Fair prices. Highly recommend
They helped me the day I called in to fix my dryer. They were efficient, professional, and honest. I highly recommend them!
Hey Jonathon! We really appreciate your feedback! If it wasn't for you and everyone else that uses our services, we wouldn't be in business very long, so thank you for calling us first!
Very helpful and affordable!!!
My wife and I came to the shop to get some appliances for our new home. Within a week of our first visit, they had delivered and installed our refrigerator, washer and dryer. They were extremely helpful in providing recommendations and ensuring that the appliances would fit through our doors and stairs. Everything seems to work well and we received a six-month warranty on our purchases. Prices are very fair and they gave us a discount on the delivery and installation of multiple appliances. Highly recommend for any appliance repairs/purchases!
Great experience from walking in, to getting the washer delivered. Colton and Derrick were both polite, informative, and honest. Highly recommend!
We appreciate your review, it does wonders for helping people to decide whether or not they should shop with us, so thank you, and thank you for trusting us enough to help keep us in business! Let us know if we can do anything for you in the future!
A hidden gem in Carlisle. Smart, quick and they have parts for just about anything. Check them out on YouTube, derrickwith2rs! Very informational channel.
Very helpfull in getting fixed and up and running
My dad and I had come to RR appliances after leaving a different sketchy appliance store, and I'm very glad we did! Derrick is an honest, kind and knowledgeable individual. I felt I could put my trust in him and his business. I came for just a washer but ended up leaving with a very reasonably priced washer and dryer set instead. All of the products seem to be tested, fixed up, and cleaned before being put up for sale. There are also multiple ways to transport your appliances. You can transport them yourself, have Derrick and his team deliver it (and install it) for a fee, or rent a UHAUL they have on-site. We decided to wait and borrow a friend's truck. Typically, unpaid holds are not allowed, but the POS was acting up to where we couldn't pay. Derrick apologized and let us know he'd hold our appliances for us, and that we could come back whenever we'd like and simply pay then. Everything went smoothly upon picking up the appliances and paying. I was given all the accessories I needed, all prudent information about my appliances, and I think my dad may have even made a future nerd friend. Lol. 5/5 would definitely recommend RR appliances!
Hey Alex! Thank you so much for taking time out of your day to write this review, it really means a lot to us! I think so many small businesses have forgotten who pays their bills and it's killing customer service. I really appreciate that you didn't ask one time about my cheapest set or if you could get a deal, that's very rare these days, and it's hard enough to sell our appliances as cheap as we do, so thank you again for making it such a great experience on our part as well. We're here for any issues you might have in the future with your washer and dryer, or anything else that you might need! I'm sure you likely won't need our help too much, seeing as your dad literally is a rocket scientist though 😂😂😂 Have a great day and thanks for shopping with us!!!
Had a great experience with this company. Derrick came out for a dryer repair on a days notice during the holiday season and did me a solid by doing so. Would recommend their services to anyone in need!
Hey Alex! I really appreciate your patience man, you were definitely a good sport about me having to leave and come back so many times! Thank you for supporting our small business brother, we literally couldn't do what we do without you. Have a great weekend and don't hesitate to reach out if you have any issues in the future, we'll be there as fast as we can, but maybe not so many trips next time!
Analyzing 6,654,9576.7M ReviewsFor 18,63618.6K Experts
