Experts Reviews · Company report
RS Andrews logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

RS Andrews

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RS Andrews is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RS Andrews is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RS Andrews is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RS Andrews is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RS Andrews is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RS Andrews is better than 46% of electricians.C
46

Reviews for your job

Customers hired RS Andrews for 8 kinds of job.

RS Andrews for a/c preventive maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.157
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C preventive maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 157 Google reviews tagged “A/C preventive maintenance” · showing 40

FrankLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Time for an autumn tune up on our systems and Waqas did an exceptional job. He found an issue and fixed it promptly. He was courteous, friendly and respectful to my home. Great guy

Paid $200–400Reasonable priceA/C filter replacementHVAC system maintenanceA/C preventive maintenance
Leonard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Courteous and professional Technicians that do great work keeping AC,heating, Plumbing, Ducks and Electrical functioning properly!

Reasonable priceVentilated ceiling installationA/C system maintenanceHeating system repair+ Value
Brenda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very polite , Very efficient,very knowledgeable

A/C preventive maintenanceHeating system maintenance
dallas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He did a great job and was very informative. I will definitely use R.S Andrews again, mostly because of this experience.

Paid $1–200Great priceA/C preventive maintenance
Terry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Good service. Nice man Said he couldn’t do a downdraft for the stove for me. I will have to get a plumber to do the work. !????!!

Paid $800–1,000Reasonable priceA/C system maintenanceA/C filter replacementA/C preventive maintenance+ Professionalism
Aimee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our air-conditioning quit on a 90° day and it was almost 80° inside the house. They showed up at 8:30 in the morning and had us back up and running by 9:30 AM. Super nice, super efficient and even better: we’re back in the cool air on a hot day.

Paid $600–800Reasonable priceA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
Cynthia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My technician, Drew Johnson, provided exceptional service at my home today. He was professional, knowledgeable, fast, and friendly. He took the time to help educate me on my heating and air system. After fixing the primary problem, a pipe clog, he went above and beyond to check my outside air unit. He encouraged me…

Paid $200–400Great pricePlumbing pipe repairA/C preventive maintenance
Nilsa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great customer service! I had my A/C maintenance done. I highly recommend them!

Great priceA/C system maintenanceA/C preventive maintenanceA/C filter replacement
Vdrichardson19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My tech was Victor and he did an excellent job with the maintenance service and also installing two new thermostats. He was extremely knowledgeable and answered all of my questions. Great Job!!

Paid $700–800Reasonable priceInstall thermostatA/C preventive maintenance
Jim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ivan did a great job and explained everything to me.we set up to do insulation on 90% furnace this fall.

Paid $200–300Reasonable priceA/C preventive maintenance+ Punctuality+ Quality
Raymond2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

RS Andrews is professional and the service was prompt and thorough. Definitely would recommend them to friends.

Paid $600–700Reasonable priceA/C filter replacementHeating system maintenanceA/C preventive maintenance
Judith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

It’s always a pleasure to have Chris Melton service my HVAC systems as he is the consummate professional. He willingly imparts knowledge & promotes a clearer understanding of how the systems should function as well as what to be mindful about! Thanks again Chris👍🏽

Paid $400–500Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Betty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service Blake was on time and courteous and efficient he explained what he did and how the system is working.

Great priceA/C system maintenanceA/C preventive maintenance
BryanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We are very happy with the service we got from Blake. This was actually the third time he has come out for our annual maintenance, and we were happy to see him again. He is very friendly and efficient. I trust the service he provides for us.

A/C preventive maintenance
Christine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The technician was on time and performed a thorough inspection. I was pleased.

Paid $400–500Reasonable priceA/C system maintenanceA/C preventive maintenanceA/C filter replacement+ Punctuality+ Quality+ Professionalism
SaundraLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jonte was great. Very professional kind and explain everything I needed today. He is a plus for the company. Very well pleased. He took the time to explain everything to me. Just A GREAT person and knowledge about his job. So pleased with the service

Paid $100–200Great priceHVAC system maintenanceA/C preventive maintenance
JeraldLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Yonas did an outstanding job. He was very thoughtful and knowledgeable. Above that he worked hard and made certain that the job was done correctly.

Paid $300–400Reasonable priceHVAC system maintenanceA/C system vent cleaning+ Professionalism
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I was very pleased with the work Gary and another plumber did to fix my bathroom faucet. Both plumbers were very informative, clean, and polite. I certainly will use them again.

Paid $100–200Reasonable priceA/C preventive maintenance
Kimberly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Comfortable and knowledgeable, efficient and professional! Drew is the best.

HVAC system maintenanceA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
Fred6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Every technician is very friendly and professional and does an excellent job.Explained everything that needed to be done and is a great technician that works for your company.

A/C preventive maintenance+ Professionalism
LeRoy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

He arrived in the time frame requested. He explained how my unit is working. He gets a definite (5)

Paid $1–100Reasonable priceHVAC system maintenanceA/C system maintenanceA/C preventive maintenance+ Responsiveness
Luanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

RS Andrews has always been a quality company since we began working with them a number of years ago. I switched companies for a short period of time due used to certain circumstances that had nothing to do with the lack of care from RS Andrews. However, I’m glad to be back with RS Andrews. Thank you for your caring…

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness
Rebecca8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

R.S. Andrews Never fail!!!!! Recommend to everyone. Long time R. S. Andrews customer. They have given excellent customer service . From setting up your appointment to the actual services have been completed with pride, stress free, and professionalism. We have the Preventative Maintenance plan for heating and air.…

Paid $1–100Great priceA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
Stewart7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very good experience. Serviceman very knowledgeable and fixed problem in 10 minutes.

HVAC system maintenanceHeating system repairA/C preventive maintenance+ Professionalism
Steve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Ivan is super good, prompt, personable, very knowledgeable, great work. I highly recommend him (if you can get him) as he’s liked by so many.

HVAC system maintenanceA/C system maintenanceA/C preventive maintenance+ Responsiveness+ Punctuality+ Professionalism
EvanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Keyshawn was awesome! Very professional and extremely personable. Thank you!

HVAC system maintenanceA/C preventive maintenance
Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jonathan is knowledgeable, professional, and friendly. I don’t want anyone else servicing my symptoms.

Paid $200–300Reasonable priceHVAC system maintenanceA/C preventive maintenanceA/C filter replacement
Patricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As usual, Junior was so helpful.

HVAC system maintenanceA/C preventive maintenanceA/C filter replacement+ Responsiveness+ Quality+ Professionalism
DevanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve used R.S. Andrews for a couple years now and have their maintenance plan. Reasonably priced, proactive appointment setting twice a year for furnace prep and AC prep, and you get prioritized service which is a bonus. Their technicians are always kind, professional, and very knowledgeable. They never oversell and…

HVAC system maintenanceA/C system maintenanceA/C preventive maintenance
CherisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job! Very efficient & professional! Jonte explained my issues in detail and answered all my questions.

A/C preventive maintenanceA/C system repairService not listed
CraigLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job. Professional, detailed and provided advice that was objective.

A/C preventive maintenanceA/C filter replacementHeating system maintenance
MyerLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve been using RS Andrews since I bought my home 20 years ago. They have always been professional and very skilled.

HVAC system maintenanceA/C preventive maintenance
PatriciaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

So Professional and considering of us Tech was COLLIN

Great priceHVAC system maintenanceA/C preventive maintenanceA/C filter replacement+ Responsiveness
Jonathan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

RS Andrews has done multiple jobs at our residence and every time their team members are professional and courteous and always do an amazing job.

HVAC system repairInstall ACA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Terrell was great but the problem reoccurred tight after he left.

A/C preventive maintenance+ Punctuality+ Professionalism
SamuelLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent dependable company.

HVAC system maintenanceA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
DianeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

It’s a pleasure doing business with RS Andrews. With all the other things going on right now, remembering to do hvac maintenance didn’t make my list, but I know it’s important. RS Andrews called me to schedule and the technician called beforehand and arrived within the specified window of time. I appreciate having one less thing to worry about.

A/C system maintenanceA/C preventive maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Wayne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Terrell was very professional and courteous. I have had RS Andrews perform work before and it has always been excellent.

A/C preventive maintenance+ Responsiveness+ Quality+ Professionalism
Darnell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Once again great job. No company does it better!

Customer photo from Darnell's review
HVAC system maintenanceA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jonathan was helpful efficient and informative. he listened to my concerns and helped me understand options and all the Whys?

A/C preventive maintenanceHeating system maintenance+ Responsiveness+ Professionalism

Show more a/c preventive maintenance reviews (117 more) →

Price

$305-36% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 4%Not sure 11%

Jobs customers hired them for

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