How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for a/c preventive maintenance
Clear ✕All 157 Google reviews tagged “A/C preventive maintenance” · showing 80
Time for an autumn tune up on our systems and Waqas did an exceptional job. He found an issue and fixed it promptly. He was courteous, friendly and respectful to my home. Great guy
Courteous and professional Technicians that do great work keeping AC,heating, Plumbing, Ducks and Electrical functioning properly!
Very polite , Very efficient,very knowledgeable
He did a great job and was very informative. I will definitely use R.S Andrews again, mostly because of this experience.
Good service. Nice man Said he couldn’t do a downdraft for the stove for me. I will have to get a plumber to do the work. !????!!
Our air-conditioning quit on a 90° day and it was almost 80° inside the house. They showed up at 8:30 in the morning and had us back up and running by 9:30 AM. Super nice, super efficient and even better: we’re back in the cool air on a hot day.
My technician, Drew Johnson, provided exceptional service at my home today. He was professional, knowledgeable, fast, and friendly. He took the time to help educate me on my heating and air system. After fixing the primary problem, a pipe clog, he went above and beyond to check my outside air unit. He encouraged me…
Great customer service! I had my A/C maintenance done. I highly recommend them!
My tech was Victor and he did an excellent job with the maintenance service and also installing two new thermostats. He was extremely knowledgeable and answered all of my questions. Great Job!!
Ivan did a great job and explained everything to me.we set up to do insulation on 90% furnace this fall.
RS Andrews is professional and the service was prompt and thorough. Definitely would recommend them to friends.
It’s always a pleasure to have Chris Melton service my HVAC systems as he is the consummate professional. He willingly imparts knowledge & promotes a clearer understanding of how the systems should function as well as what to be mindful about! Thanks again Chris👍🏽
Great service Blake was on time and courteous and efficient he explained what he did and how the system is working.
We are very happy with the service we got from Blake. This was actually the third time he has come out for our annual maintenance, and we were happy to see him again. He is very friendly and efficient. I trust the service he provides for us.
The technician was on time and performed a thorough inspection. I was pleased.
Jonte was great. Very professional kind and explain everything I needed today. He is a plus for the company. Very well pleased. He took the time to explain everything to me. Just A GREAT person and knowledge about his job. So pleased with the service
Yonas did an outstanding job. He was very thoughtful and knowledgeable. Above that he worked hard and made certain that the job was done correctly.
I was very pleased with the work Gary and another plumber did to fix my bathroom faucet. Both plumbers were very informative, clean, and polite. I certainly will use them again.
Comfortable and knowledgeable, efficient and professional! Drew is the best.
Every technician is very friendly and professional and does an excellent job.Explained everything that needed to be done and is a great technician that works for your company.
He arrived in the time frame requested. He explained how my unit is working. He gets a definite (5)
RS Andrews has always been a quality company since we began working with them a number of years ago. I switched companies for a short period of time due used to certain circumstances that had nothing to do with the lack of care from RS Andrews. However, I’m glad to be back with RS Andrews. Thank you for your caring…
R.S. Andrews Never fail!!!!! Recommend to everyone. Long time R. S. Andrews customer. They have given excellent customer service . From setting up your appointment to the actual services have been completed with pride, stress free, and professionalism. We have the Preventative Maintenance plan for heating and air.…
Very good experience. Serviceman very knowledgeable and fixed problem in 10 minutes.
Ivan is super good, prompt, personable, very knowledgeable, great work. I highly recommend him (if you can get him) as he’s liked by so many.
Keyshawn was awesome! Very professional and extremely personable. Thank you!
Jonathan is knowledgeable, professional, and friendly. I don’t want anyone else servicing my symptoms.
As usual, Junior was so helpful.
I’ve used R.S. Andrews for a couple years now and have their maintenance plan. Reasonably priced, proactive appointment setting twice a year for furnace prep and AC prep, and you get prioritized service which is a bonus. Their technicians are always kind, professional, and very knowledgeable. They never oversell and…
Great job! Very efficient & professional! Jonte explained my issues in detail and answered all my questions.
Great job. Professional, detailed and provided advice that was objective.
I’ve been using RS Andrews since I bought my home 20 years ago. They have always been professional and very skilled.
So Professional and considering of us Tech was COLLIN
RS Andrews has done multiple jobs at our residence and every time their team members are professional and courteous and always do an amazing job.
Terrell was great but the problem reoccurred tight after he left.
Excellent dependable company.
It’s a pleasure doing business with RS Andrews. With all the other things going on right now, remembering to do hvac maintenance didn’t make my list, but I know it’s important. RS Andrews called me to schedule and the technician called beforehand and arrived within the specified window of time. I appreciate having one less thing to worry about.
Terrell was very professional and courteous. I have had RS Andrews perform work before and it has always been excellent.
Once again great job. No company does it better!
Jonathan was helpful efficient and informative. he listened to my concerns and helped me understand options and all the Whys?
Always consistent good service. The Smile program provides two visits a year for a fixed fee that ensures our equipment is up to scratch.
Technician did an excellent job
Great job!. He was attentive and professional.
Pau was great, polite, knowledgeable and helpful on even some minor things that I should have figured out - all in the service call price with follow up quote for larger work.
We had RS Andrews replace our entire HVAC system. The installation team left something to be desired. The installer was on his cell phone almost the entire time of the installation and then proceeded to put his foot through the attic ceiling into our kitchen. The company had the damage repaired satisfactorily.…
Teton came out to perform our routine maintenance for our service agreement. He is always very nice and pleasant. He’s always patient when I have questions. He’s also very professional. He explains everything so I can understand.
Third time using them. I like their techs! Honest and quality work.
Chris Melton did an excellent job performing a maintenance checkup on my A/C units. He is very professional, polite, and knowledgeable. Chris kept me updated after checking each unit. Filters were checked and replaced as required. R. S. Andrews provides great service!
Terrell arrived first thing this morning after I reported my problem late yesterday afternoon. He quickly found the problem and showed me several aspects of my furnace. He was efficient and courteous. I highly recommend this company. Helen Royals
Timely, professional and pleasant. Efficient too!
Used for scheduled maintenance to ensure HVAC systems are functioning properly. Michael was prompt, respectful, knowledgeable and thorough. He ensured all systems are working at a-one level.
We have been using RS Andrews for years now, and they are always friendly, knowledgeable and prompt.
Very Professional and Respectful of space. Very Knowledgeable about system and I felt my HVAC was in good hands! Thank you Tim!
Great service, Dave was really kind and explained throughly. Really appreciate the expertice. Friendly and good with dogs Explained everything to me easily and clear.
He was very honest with me and made sure to check all the boxes on what could be wrong with my nest. He was swift but also thorough.
Drew was extremely professional - as RS Andrews technicians always are, RRC Sandy Springs
I believe the techician's name on my receipt was Versal. He checked my A/C unit outside and then check the furnace unit inside. After completing the job, he explained every thing that was done, He was helpful in explaining an issue I have with my heating unit only when the weather is cold and how I can let maintenance know during my fall heating checkup.
Good job! Very thorough maintenance checkup.
Calvin was here for a long time performing annual services to our two systems. He was very thorough.
Superior service from most competent and friendly technicians. Exceptionally easy to make appointment to fit one's schedule. The work is very thorough and detailed. I was receiving feedback at all times and in the end the technician reviewed all points and differentiated between the urgent and "for information" points. Highly recommended!
Had to have some repair and maintenance carried out. Everything was done efficiently. The Tech explained everything in detail and was very through. Outside A/C had to have coils cleaned badly and he carried it out in an efficient manner. Repairs to wiring caused by damage from a dog was repaired and the system is…
3/4/2024: Blake Crosby came out for preventative maintenance on our a/c unit in preparation for the upcoming Spring and hot Georgia summer. He was very pleasant and professional. Great service!!!
I had a great experience with my technician today. He was amazing!!!
Tim has been my HVAC technician with RS Andrews for years. He is extremely experienced in the business, professional, and honest. I highly recommend Tim to service HVAC maintenance needs.
David was professional. Great personality.
EXCELLENT service and care from Chris and everyone I dealt with on the phone. Have used them for 20+ years and will never use anyone else!
Brandon was great! Very polite and explained what he was doing.
Luis did a great job and was professional, courteous, and diligent in his work!
We've been using RS Andrews for about a decade and after patches and band aids and refills and surprise sweaty summer nights it finally came time to bit the bullet and replace everything. The salesman offered a few options and after going back and forth we found an option that hadn't been considered before - one…
Great job! Very professional!
Great job.
Terrell did an excellent job of explaining what was going on with my unit and giving me options. He was professional and friendly too.
Xavier was excellent and explained everything! I would highly recommend him and will request him for my next maintenance. Thank you.
Mr. Ellis was very helpful! Provided us with information and items to watch for in the future with our systems. Great Service!! Thank you, John
He did a very good job. He was all business. He pulled all the panels off the units, checked all the different circuits, checked the external parts like the condesent units for operation, etc. The burners all showed a nice blue flame. The filters are doing their job and he said that unless you have construction…
Jonathan gave excellent service. Very knowledgeable
I was unable to light the pilot light on my 10 year old water heater. Neil Johnson was dispatched and quickly told me it needed to be replaced and that he might be able to return later in the day to install the new one. Luckily for me he did return and within a couple of hours I had a new water heater. I commend his…
Did a great job. Fast. Prompt.
I've used r s Andrews for years They always send out professional and courteous associates
Michael Powell, the RS Andrews HVAC Service Technician, was kind, knowledgeable and very professional. Thanks Mr. Powell, you made me smile 😃!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
