How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
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Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for a/c system maintenance
Clear ✕All 526 Google reviews tagged “A/C system maintenance” · showing 420
The young man that came to my home was very helpful, on time, and knowledgeable!
Chris was punctual, courteous and professional. He did a thorough job . He explained all that he did. I was very pleased with his performance.
Kwame Kilgore was extremely efficient and explained everything . He also made suggestions for better operations and improvements to the attic. We were very happy with his work, he was a pleasure to meet and very courteous.He made a replacement of a part and confirmed the part was under warranty, saving us some money
Terrell gave me advice that will save me money.
Neil was timely and quick!
Blake was knowledgeable and did an amazing job today! I was pleased with his work ethic and his fast diagnosis of the problem was quicker than a surgeon with a scalpel. I hope to have him continue to provide stellar service in our home! Shout out to RS for selecting the best of the best to serve the ATL community.
The service person was very friendly, professional.
maintenance was done quickly and professionally
Terrell was very punctual honest and kind. We will be using this company again!
Alberto Fabelo and his associate were professional and kind RSAndrews employees continue to be dependable and are knowledgeable and efficient Alberto was kind , explained well, and I am thankful for an amazing job that was well done
Ivan, a knowledgeable, polite, and kind technician, thoroughly explained the issues with my AC system and provided me with a quote. He promptly commenced the work and conducted a thorough test of the unit before leaving to ensure everything was functioning optimally.
Using RS ANDREWS was a choice my husband and I chose to use for a second opinion and it was the best decision we've made. And having James as our technician was icing on the cake, he was professional and very informative. We truly appreciate the service and would recommend James and R S Andrews to others.
Courteous and professional Technicians that do great work keeping AC,heating, Plumbing, Ducks and Electrical functioning properly!
Eric did an excellent job. Worked carefully and quickly. Explained what he was doing and what needed to be replaced. Very personable and professional.
RS Andrews was so nice to deal with. They were very easy to schedule, prompt -arriving on time and with good communication before and after service. My comfort Advisor, Will was very efficient and made sure I understood what was happening with my HVAC system and what potential issues would arise. He reviewed…
The tech (Jonte) that did the maintenance on my system was very nice and he was knowledgeable about the installed system and HVAC systems in general. He’s one of the reasons that RS Andrews has and will keep my business.
Thanks so much for giving me the peace of mind I need for a few more years. And thanks for keeping my HVAC system in top shape. Yonas Chimbanda did a great job for us.
Very professional. Love the fact that he wore shoes covering before entering our home. Very informative through-out the process.
Thank goodness we called RS Andrews to have someone come and look at our refrigerator leak. It was more than just replacing the water hose on our refrigerator; a new hole needed to be drilled into the floor. We are seniors and some things are best left to the pros. RS Andrews responded within a few hours. Kyle is…
Beyond and Tech, Arrived at my home took their time did thorough inspection on my air conditioning unit, sadly to say , findings were disappointing, was informed I need a unit replacement. I was happy because RS Andrew's, diagnosed it, and I Trust their judgment. Qualified and Professional Customer Service. Just…
Good service. Nice man Said he couldn’t do a downdraft for the stove for me. I will have to get a plumber to do the work. !????!!
Had another awesome experience with R.S. Andrews today! Despite having a packed schedule, they were able to work us in and resolve our AC problems promptly and expertly. The technicians were courteous, knowledgeable, and wore footwear covers to protect our carpeting. We feel very well taken care of by R.S.…
Very friendly. Helped get our AC in order.
Ivan was very professional. He was gave a great analysis of what my AC issues were. iHe was efficient and knowledgeable.
Very friendly and took the time to explain everything!
Checked my HVAC system, great service
Nick was on time and thorough and gave me information on what I might want to replace myself for more reliable performance.
Received our fall maintenance of the furnaces this afternoon. Serviceman arrived quickly and early to do the work. Very, very professional and answered all of our questions. Did the maintenance efficiently and effectively. Could not ask for better service. We have trusted RS Andrews for over 10 years now and…
Kwame was great! He immediately addressed the issue and the AC was repaired within the hour. He was very knowledgeable about the AC unit and told me about the yearly maintenance plan which I am trying this season.
The technician was on time and very knowledgeable. Checked everything out for us.
My ac needed repair fast after I noticed an electrical burning smell. I called on a Tuesday and they got someone out the same day. I was happy they could get someone out later in the day around 7pm. Saved me from having to take off from work. David who stopped by was very professional and explained in detail what he…
Good service. Prompt and efficient.
Great customer service! I had my A/C maintenance done. I highly recommend them!
Great job!!! Alberto is a rockstar! Highly recommended.
Excellent service from Michael. Thank you.
My technician James did an incredible job. I initially had a membership with a different company. (Assured Comfort) who came out to do maintenance but would check the drain connected to my AC, it clogged and flooded and ruin my ceiling. They sent two technicians in three days that couldn’t help me, prolonging the…
Calvin of RS Andrews was such a blessing to me as he serviced my AC unit for routine maintenance. His HVAC knowledge, customer service, expertise and professionalism was appreciated. RS Andrews (no relation) is my go-to HVAC company to maintain the HVAC system.
I had the opportunity to get my HVAC unit serviced by RS Andrews and I must say the Blake the Technician that they sent out was super knowledgeable! My unit was throwing some codes and Blake took his time inspecting my unit to make sure we got down to the bottom of my it was throwing codes. He educating me…
Good professional technician. Mr. Powell was very professional, patient and informative about my system.
Very courteous. Did a good job.
Excellent work - I was given a call to let me know they were on their way, they were prompt, professional and friendly.
RS Andrews technician Kwame Kilgore was very professional and very knowledgeable of the task he was performing. His customer service skills went beyond expectations .🏆
Good communication, professional, fast, on time. All of the above Outstanding
Devonte did an excellent job. He was efficient, professional, and responsive.
Calvin was polite, prompt, and did his inspection proficiently.
Xavair was prompt, friendly, and professional and he did good work and clearly explained the process.
Friendly, knowledge & efficient, with clear explanations.
Our experience with RS Andrews was excellent! This was our semi annual maintenance, and Mohammed, our technician, did a thorough check with dependable and easy to understand maintenance information.
Harold Lyon did an excellent job of installing the Tesla wall charger. First, he explained the process and detailed the expense. He then did the job quickly and neatly. I am very pleased with his work.
Great job , Yonas the hvac tech did excellent work and clear communication. . Thanks frank
Devonte from RS Andrews came to do my routine maintenance on my ac systems. He was very professional, efficient and friendly and solved a problem with my sump pump. I have been using RS Andrews for a long time and have always had excellent service.
David is always very professional! David Rosati was very professional and checked out our new heat pump. He added vibration dampers to help with the noise the system was making and then proceeded to make sure it was working well. This was very much appreciated as we have been experiencing temperatures as low a 8…
Nick is super knowledgeable and clearly very good at what he does!
Devonte was polite and friendly. Upon arrival, he took the time to explain what he was going to do and answered my questions. He seemed very knowledgeable about what he was doing.
Today (6/11/2026 CHRIS MELTON was Professional and Kind! Chris is a FANTASTIC Technician and is always “willing to go the extra mile “to make sure the Customer is completely Satisfied. He did an Excellent Job and explained the service performed. RS Andrews always does a Great Job. Job Well Done by All…. Fantastic…
Devonte Lucas did an excellent job. He was very thorough, professional and knowledgeable about our A/C units. He was right on time. He had good customer service skills. He kept us notified as to his arrival time and he was right on time. Thank you Devonte!
Great service, very knowledgeable
Excellent customer service! David always does a great job.
I called two months in advance (I wanted to make sure I beat any last minute rush) for my annual AC maintenance. A week before the set date I was informed of the upcoming visit. The day of the appointment I was notified by text that the technician, Ivan, was on his way. The window appointment time was 8-10 AM. Ivan…
It’s always a pleasure to have Chris Melton service my HVAC systems as he is the consummate professional. He willingly imparts knowledge & promotes a clearer understanding of how the systems should function as well as what to be mindful about! Thanks again Chris👍🏽
He was efficient, knowledgeable. Set up another organization appointment to review dehumidifier requirements.
Technician Chris Melton was professional, polite and detailed.
Victor did a great job! He was very friendly and courteous. He informed me about the service he was there to perform and got right to it. After he was finished, he provided me an update. I was very pleased and will use RS Andrews again.
Great service Blake was on time and courteous and efficient he explained what he did and how the system is working.
Amber was very helpful- offered options and had very good suggestions/recommendations
very pleasant and knows what he was doing and was on time. Thank you Sir.
Mr. French was professional and courteous. He completed the maintenance in a timely manner and explained services rendered.
I have 3 old units and Ivan has done a great job keeping them running until we can replace them!
Jonte was very knowledgeable and helpful. Let us know our options.
Nick was amazing, and very knowledgeable. He is the best technician i have had. I highly recommend Nick. .
Had a great experience! Both gentlemen were efficient and easy to work with.
The technician was on time and performed a thorough inspection. I was pleased.
What a great experience! Ladarian Raymond didn’t sell us anything we had a conversation and he filled a need! Very professional and friendly. Highly recommend him
Victor was Awesome! He took enough time with me to show me how to program my thermostat, which I didn't know I could do, so he saved us from buying a new one...and he was thorough in the maintenance check and made sure I was good with everything before he left. Thorough, professional, knowledgeable and friendly.
Terrell was great. He was very knowledgeable and thorough. He identified and fixed the problem quickly. Very pleasant. Thank you.
Yonas performed my spring/summer service maintenance on my AC. He was very courteous and performed the service thoroughly . Very professional!
Job well done. Very professional service.
Drew Johnson performed a thorough inspection of my two a/c units and made some necessary adjustments. He's good at explaining what needs to be done and why. I'm pleased with his professionalism.
Very professional and explained everything thoroughly. Teyon Spooney was our tech today.
Tim always does a really good job for us. He is efficient and courteous, and he explains clearly what he does.
Jonte was great and super efficient during his visit. He was courteous, attentive and offered different resolutions for our AC problem that we should consider. He’s an awesome tech and employee with R.S. Andrews
Professional, friendly man. I have always received great maintenance and service from R.S. Andrews. I've been a customer of theirs for over 25 years.
Chris Melton is extremely knowledgeable, professional and helpful. I had a leak and he immediately narrowed down the issue and how to resolve it!
Tech did a great job, very informative & polite.
Professional and efficient. Thanks
Jose Sanchez did a thorough job assessing the air quality in our house. Explained all findings in great detail.
Out of all the regular services we use(cable, lawn care, pest control, etc.) RS Andrews is far and away our BEST!!! All our techs have been great, and David Rosario is no exception. On time, courteous, professional, respectful and quickly diagnosed an issue that would have cost a lot more to repair if not caught in…
I told Technician the problem he diagnosed the problem made the adjustment working great
Kwame was prompt and professional. He was helpful and did good work.
D. Rosati was our technician. We have name-requested him to service our two HVAC systems for 3 years. He is patient and thorough in running the tests on our systems and keeping them in excellent working condition. Mr. Rosati reminds us of the latest information to help our systems run at maximum efficiency. Mr.…
We have used RS Andrews for over 30 years for plumbing and heat/AC maintenance. Good reliable service. Luis was personable, professional and efficient!
The tech was friendly and knowledgeable. He told us what he did and why. Very good service.
Yonas did an outstanding job. He was very thoughtful and knowledgeable. Above that he worked hard and made certain that the job was done correctly.
Been dealing with RS Andrew's for several years and I feel like a new customer each time. Keep hiring good professional people. Victor is awesome!!
As usual, your RS ANDREWS technician did a great job during the annual inspection. He explained what he would be doing beforehand and then again explained what he did afterwards. I like this technician.
Another great experience with RS Andrews. Tim was professional, personable, and knowledgeable.
Luis Mateo was great. Respectful, kind, thoughtful, explained what he did an was doing. Even the dispatch people were great and patient. Contracted with them for years. Well done.
David is a trusted, knowledgeable HVAC technician. He is always professional and personable. He gives updates as he locates issues and always gives his best expert advice. R S Andrews is reliable and I can count on them to deliver great service. Their dispatchers are great at getting you service ASAP. And I like…
I feel so confident in R.S. Andrews! They do outstanding work, they are right on time, and they respond quickly. They are my go to company for any repairs that I need in this arena! I will call them again and I have used them for the last 10+ years!!!!
Been with RS Andrews for more than 10 years and 3 homes. Always good: professional, clean and friendly. We are new to this current house, Luis was patient and educational. We hope for continued service from him and the company.
Nick once again saved RS Andrews a customer.
Drew did a very good job of checking our heating system out for the winter.
Originally, had RSAndrews install our HVAC system almost 10 years ago. They have maintained it since then. We are very happy with their professionalism and expertise. They arrive on time and complete the work expeditiously. They make suggestions for improvement and alternatives. In an ocean environment, we are especially happy with their performance.
David and Brian were professional knowledgeable and friendly. In my opinion, they went above and beyond the call of duty.
Jonathan did a great job. He was polite, knowledgeable and thorough. If I ever needed a repairman back to my house again, Jonathan would be my choice.
Great service. Will request Drew again!
Every technician is very friendly and professional and does an excellent job.Explained everything that needed to be done and is a great technician that works for your company.
Fast, easy, and professional, the norm and not the exception. These guys as always exceed expectations!
Professional, friendly, did a good job.
Used them in Hilton head. Whatever they installed needed to be repaired. Horrible service . Paid for two new systems and had continuing problems . They were very expensive. In addition, the technicians all were leaving the company. Would not use them
Blake was professional, thorough and friendly. I’m so happy I chose R. S. Andrew’s!
He arrived in the time frame requested. He explained how my unit is working. He gets a definite (5)
Service technician Jonathan was courteous and knowledgeable. Answered my questions in detail and was genuinely concerned about being of the upmost help to me. It was a pleasure to have him assist me.
Good job. Thanks.
RS Andrews has always been a quality company since we began working with them a number of years ago. I switched companies for a short period of time due used to certain circumstances that had nothing to do with the lack of care from RS Andrews. However, I’m glad to be back with RS Andrews. Thank you for your caring…
We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from…
Gary Dunning did a great job. He takes pride in his work. His plumbing installation was done with care and after everything was done it looked great too. Thank you. My AC/ Heat tech is David Roseti. He has done an excellent job maintaining my heating and AC system. He answers all my questions and is very professional.
Very thorough check up for both units today
Ivan is super good, prompt, personable, very knowledgeable, great work. I highly recommend him (if you can get him) as he’s liked by so many.
Did a great job and explained everything clearly
Blake did a great job! Super efficient and helped me understand what was going on.
Ivan was very professional and did a great job. I would love for him to return to our home again. Very knowledgeable. I have used RS Andrew's for 10 years.
Both Weiss and Andrews were very knowledgeable of their professional. Also, both took their time explaining the process about my current system as well as the new system that I purchased. I was very impressed with both technicians. I would recommend RS Andrews to others who will need a new AC/Heating system.
They were very professional and polite while installing the units. They were very knowledgeable and before they left They explained every thing I needed to know.
Great service, would use the tech again as he did a great job.
Technician was very thorough and polite. Gave full explanation of repair needed with recommendations. R S Andrews is the best!
They are a straight rip off they charge $398 for a service plan in give you a 10% off anything needs to be fix as well as charge you every time they come out to check on a issue you have plan on get missed over technician was excellent he need to run from his own company as well poor customer service with nasty…
He was accurate and honest in his inspection of our problem and explained in detail what needs to be done to correct the issues. We appreciate honesty when spending our hard earned money.
I’ve used R.S. Andrews for a couple years now and have their maintenance plan. Reasonably priced, proactive appointment setting twice a year for furnace prep and AC prep, and you get prioritized service which is a bonus. Their technicians are always kind, professional, and very knowledgeable. They never oversell and…
Heating fall services
James Neal did an excellent job!
I had the pleasure of working with Jonathan Balom from RS Andrews when I encountered an issue with my air conditioner. From the moment he arrived, Jonathan demonstrated the utmost professionalism—he was punctual, polite, and incredibly efficient in diagnosing the problem. While the final recommendation was to…
Kwame Kilgore was a wonderful technician. He was pleasant, polite and kept us well informed about the work he was doing clearly and often. Earlier this year we had RS Andrews install a new water heater and after Kwame came to our home this time for the air conditioning repair we knew then using RS Andrews was the…
Didn't try to upsell or lie. Felt I got an honest answer. Will definitely call them again for my AC needs. Nick for upfront and professional
Kris did an excellent job of inspecting our furnace describing what needed to be done what didn't need to be done. Overhaul we were very pleased with his knowledge of our system.
Fast, efficient, courteous, and helpful. Very knowledgeable and informative. I always use R.S.Andrews.
Calvin was very thorough, knowledgeable and listened to all my questions and concerns.
Gary was fabulous!!! Absolutely Fabulous!!!
David Rosati knocked it out of the park! Very polite and knowledgeable. Gave great advice to prevent future issues. Expert service. Two thumbs way up!
James Neal is a very good technician. He is extremely knowledgeable. He answered all my questions and gave me the information I needed to make a sound decision for my repairs. He even made good suggestions for future services. He did and awesome job and he even had shoe covers and all of his tools!
The technician was very thorough and professional with the inspection and maintenance of my heating and cooling system. He was very informative and upfront about what he was doing and any recommendations to ensure my units would continue to work properly.
Excellent service throughout the many years we have been associated with them.
Technicians did a thorough review of work previously done. Made some adjustments which improved my issues.
Terrel was great. Efficient, very clean with work, thorough and explained what was clearly ...did well.
Always pleasant and informative. I don’t use anyone else.
Lakai Rawlings is the service professional who arrived promptly at my door for the Spring tuneup. He was courteous and friendly and fully explained things in response to my questions. He made the experience pleasant and I felt confident about choosing R.S. Andrews.
RS Andrews was prompt, professional and did an amazing job at AC maintenance / thankful for the amazing technician that provided our service - the best in Atlanta
James did an exceptional job! He answered all questions I had to its fullest. Exceptionally knowledgeable of his responsibilities
He was on time preformed job and gave me options on items that were could be problematic in the future and also found issue and replaced part over all very happy with his work
Wonderful and professional representative of a quality company. Great at explaining the issues and relative importance of each.
I really appreciate the thorough work that was provided for a/c service. I would use them again and Jonathan was amazing!!
It’s a pleasure doing business with RS Andrews. With all the other things going on right now, remembering to do hvac maintenance didn’t make my list, but I know it’s important. RS Andrews called me to schedule and the technician called beforehand and arrived within the specified window of time. I appreciate having one less thing to worry about.
Yonas was very good a real keeper Professional friendly and knowledgeable Thank you
David did a very good job, was polite and thorough.
I've been a residential customer for 12 years. During that time new central a/c units were purchased and installed, a central humidifier as well as a central air purifier. The cost of the units were competitive.All the installations were smooth. I also contracted to have all the units regularly checked as part of…
Flexible & then On time. He did a thorough job. RS Andres was very accommodating with my schedule too
Always consistent good service. The Smile program provides two visits a year for a fixed fee that ensures our equipment is up to scratch.
Mr. Coverson arrived within the estimated time frame. He provided an estimate for electrical updates needed for new HVAC. He promptly emailed the estimate to me.
Kwame came for A/C maintenance. He was very thorough, and friendly as well as professional. He kept us informed of what he was finding along the way as some things related to the pan and drain were an issue. He made sure we understood the costs before he did the work. Kwame was diligent, helpful, informative and did a great job for us!
Terrell did well. Very pleasant.
The Tech arrived on time. He was very efficient and very informing. Very Professional.
Michael was exceptional! It’s great that he’s been here before. As always, he’s courteous and friendly and always willing to answer my questions.
Jonte was professional and friendly. He performed well. Of course, I will have a better sense of how good a job he did when the AC starts running in a few months.
Pau is great person and a great plumber! After changing a water pressure valve, he took the time to make the needed adjustments to make us happy with the water flow - he is very thorough. He also took the time to answer my multiple questions and checked out our water heater when I asked about it. I never got the…
Very professional experience with the service.
My Family have used RS Andrews for several years. They always amaze me with their constant profesionalism.Highly Recommend!!
Our experience was wonderful Curtis & Mack was very professional & friendly They came in and went straight to work, no noise. They even showed us how to use the thermostat. They were patient showed us the system and how things worked on it. We were very , very pleased. Thank you RS Andrews. 1/25/25- Xavair Harris…
Polished professional, explained my options, wasn't pushy...knows his trade!
We had RS Andrews replace our entire HVAC system. The installation team left something to be desired. The installer was on his cell phone almost the entire time of the installation and then proceeded to put his foot through the attic ceiling into our kitchen. The company had the damage repaired satisfactorily.…
Max provided excellent service, was very helpful and professional, and knowledgeable of the electrical setup and solutions available.
They arrived on time and were really nice guys. We had a couple special requests regarding our cats and they were so understanding. Between the A/C install and this service, I’m with RS Andrews from here on out.
Very informative. The tech was fast and friendly.
Thank you Jonathon Balom and R.S. Andrews. Phenomenal service. Great communication. Mr. Balom arrived quickly and diagnosed the problem immediately. Very professional. He could have been like a lot of other companies and tried to screw me but he was more than willing to go to bat for me and got it covered under…
Marcus did an assessment of the insulation in my attic and a proposal which I’ll consider. He was professional and explained terminology and services very well. Ari was here earlier this week and she serviced my HVAC filters. She did a great job informing me of services available. Both of them were very professional. Thanks to Ari and Marcus.
We have been using RS Andrews for years now, and they are always friendly, knowledgeable and prompt.
We have no complaints. Technician was very helpful and professional!
Amber was very friendly and efficient. She explained the new units in a very basic way so that I could understand our options. She was thorough and not pushy. I highly recommend Amber for sales for RS Andrews.
Very professional. Showed up on time. Did a very good job.
Drew was extremely professional - as RS Andrews technicians always are, RRC Sandy Springs
Ivan was extremely knowledgeable and very professional as well. He was diligent and tried a few things to fix our unit before confirming that we need a new compressor. He also showed us a couple of ways to make sure our system is functioning as efficiently as possible that we didn’t know before.
Always have a great experience with RS Andrews. They are well trained and professional. Jean was top notch!Yonas was very conscientious and thorough. He is a very hard worker and detailed. He did an outstanding job.
David & Brian have taken great care of myself and my family. Strongest recommendation from me. Ed
David, please see email recently sent regarding work you quoted for me. Thanks
Ivan was thorough and was willing to take the time to answer all my questions.
Robert Hervey was very knowledgeable and did a great job solving my plumbing issues. Chris Melton was very informative and did a great job in solving my A/C issue for the moment. He also advised me on the best way to resolve the issue long term. Matthew Reid did a great job repairing the plumbing leak at my house.…
From the time I made the call for service to the technician packing up and leaving, this has honestly been the most pleasant experience ever with having work performed at my home. Josh Smith arrived promptly when scheduled, was very personable and professional. He performed the work necessary to get the HVAC…
Basically gave us an evaluation of the problem with the down stairs unit. Going to call tomorrow afternoon with a price on repairing. But, it sounds as though we need to repalece.
I believe the techician's name on my receipt was Versal. He checked my A/C unit outside and then check the furnace unit inside. After completing the job, he explained every thing that was done, He was helpful in explaining an issue I have with my heating unit only when the weather is cold and how I can let maintenance know during my fall heating checkup.
My service rep (Anthony French) was on time and very professional. I couldn't ask for more. He explained the work that was being performed; what was covered by warranty; and how to keep my system running efficiently.
Yonus came out and did a great job keeping the 2 units running.
R S Andrews is easy to schedule with on time personnel whom I trust to tell me what I need or DON"T need..............
This is an extremely well run business and they back up their work. Pau was an excellent plumbing technician who scoped and inspected a sewage line as part of a pre purchase home inspection.
Their service man today has been here before and knew what to do about everything. Very courteous and covered it all. Keep sending him.
We have used RS Andrews for over 20 years and they have always been professional and responsive to our needs. They have done excellent work for us over the years.
Good job! Very thorough maintenance checkup.
The technician was knowledgable, quick and pleasant. I hope I will have him for my next scheduled maintenance too. I have always found RS Andrews technicians to be very competent!
We've been without a/c for two weeks. Other HVAC professionals were far more expensive and didn't actually solve the problem. Sean at RS Andrews has our system's problem diagnosed and fixed in less than an hour. Thank God. One more night of hot non-sleep would have been the straw.
Technician very professional and thorough. He explained all of the steps he took to ensure that my system is functioning properly. I really appreciate his work
Had to have some repair and maintenance carried out. Everything was done efficiently. The Tech explained everything in detail and was very through. Outside A/C had to have coils cleaned badly and he carried it out in an efficient manner. Repairs to wiring caused by damage from a dog was repaired and the system is…
Jason was pleasant, professional and helpful with the service today. Thank you for your service
Blake was outstanding! On time, professional and got right to work. Made great recommendations for my 4 AC units and made sure they were running smoothly.
Techs are also very knowledgeable, thorough, honest , and willing to answer questions.
3/4/2024: Blake Crosby came out for preventative maintenance on our a/c unit in preparation for the upcoming Spring and hot Georgia summer. He was very pleasant and professional. Great service!!!
Tim has been my HVAC technician with RS Andrews for years. He is extremely experienced in the business, professional, and honest. I highly recommend Tim to service HVAC maintenance needs.
David was professional. Great personality.
Thorough and professional at a good price.
Insightful, helpful, straight forward, efficient and have used and will use for years to come! Thanks y’all
EXCELLENT service and care from Chris and everyone I dealt with on the phone. Have used them for 20+ years and will never use anyone else!
Thank you!
We've been using RS Andrews for about a decade and after patches and band aids and refills and surprise sweaty summer nights it finally came time to bit the bullet and replace everything. The salesman offered a few options and after going back and forth we found an option that hadn't been considered before - one…
Great job! Very professional!
Serviceman very polite and professional. We were very please.
Charles, tech #1831 handled the task with professionalism and was very nice. I asked if he would check out the furnace in the late fall and he said he would be happy too.
I really appreciate that I was fit in on short notice.
David R. did a tremendous job with serving my unit and I will definitely continue being a customer for RS Andrews just because his customer service.
He did a great job. He had to put on a new Thermostat and showed me how to use it. A switch is broken on the Air Unit and he will be back to fix that. In the mean time I have Air. Yes he did a great job. Changed the filter also. Checked everything out. Good job.
Xavier was excellent and explained everything! I would highly recommend him and will request him for my next maintenance. Thank you.
Xavier did an awesome job!
Hi - It was a pleasure working with Michael. He was very friendly, knowledgeable and explained everything he was doing in detail making sure I understood the "why" and "how". Very satisfied with the service.
Mr. Ellis was very helpful! Provided us with information and items to watch for in the future with our systems. Great Service!! Thank you, John
Very impressive and super polite. Looking forward to next service.
RS Andrews installed our HVAC 2 years ago and did an excellent job and they continue with courteous professional maintenance service every 6 months like clock work!!! I’ve had the same service technician and he continues to deliver great service time and time again!
James came to our house and was ver knowledgeable on what was causing our issues. Problem was solved and fixed within hours. Thank you James
Brandon Smith customer service was awesome
After all is said and done the techs were all nice and seemed to do their best.
Arrived in a very timely fashion, diagnosed, explained and fixed the problem! Very satisfied.
Professional and he did a great job!
David Rosati was professional, polite and efficient. He performed a very thorough maintenance on both systems. The temperature was in the high 90’s but he took the time to do all the required checks both in the extremely hot attic and outside. I will always request him for my next service. I have been pleased with R. S. Andrews for years.
Desmond was very professional and courteous. He was also very helpful with advice for other issues, present and future.
The service was excellent and I would definitely recommend
Michael Powell, the RS Andrews HVAC Service Technician, was kind, knowledgeable and very professional. Thanks Mr. Powell, you made me smile 😃!
These guys are great, very impressed. Knowledgeable, efficient, and professional
I DO NOT RECOMMEND THIS COMPANY FOR ANY HVAC REPAIRS. THEY WILL SCARE YOU TO DEATH AND TRY TO EMPTY YOUR POCKET (ESPECIALLY STAY AWAY FROM CHRIS MELTON)!
This is not the first time to meet Mateo - and just like the last time, he demonstrated great knowledge and professionalism. Always wanting to help or explain - we were very happy to have him return!
Bruno did a great job of explaining the condition of my heating and cooling system. He let me know what should be done soon, and what should be a part of regular maintenance to extend the life of my investment. He answered all of my questions (without being in a hurry to leave).
Good service! Much better than previous service!
Technicians arrived promptly and performed the HVAC install in a timely manner.
Thanks!
Xavier showed up on time, texting in advance of his arrival. He was polite and professional. Went about his work and then gave me a detailed explanation of what he did.
Rep was professional, friendly, and knowledgeable and gave their utmost diligence to find, diagnose, and recommend repair options all whole working in hot conditions inside and outside of home.
Awesome job Very thorough!
I needed last-minute AC service on a Friday night and called several local companies who were unable to assist. RS Andrews came to the rescue and had Xavair out to my house within a few hours. He was great to work with, personable, and knowledgeable about our AC issue. He had us fixed and cool in no time! We definitely recommend!
Well done on how these guys conduct business from phone call to service completed.
R.S. Andrews provides excellent, timely service in a very professional way. Service reps are knowledgeable and office staff is always helpful. Calvin did a great job today on AC. RECOMMEND this business.
Jonte Berry was very professional, he helped me work through the issues I had with my ac unit. I could tell he had my best interests at heart. You will always be taken care of here.
My service professional was dedicated to ensuring my HVAC system is in tip to shape. RS Andrews (and technician) have never let me down
Mr. Ford was very knowledgeable and nice did a very nice Job However, We will not be able to join u this time as we got a better deal with another Ac company with Lenox 4 ton 17 Seer unit with 10 yrs labor and parts for lot less
Ben McCullaugh is GREAT!!! Very professional, very knowledgeable and great personality! We'll only use RS Andrews and more importantly only want to work with Ben! Kudos RSA!
Careful, experienced, courteous.
Young Man was professional and knowledgeable.
Did a wonderful job feels wonderful in here thank you again .
Ivan was a professional and personable service representative of R.S. Andrews. He was very thorough, knowledgeable and he patiently answered all of my questions.
Terry was FANTASTIC, knowledgeable, courteous, quick and so nice!! Great job and will definitely use them again!
Jonathan Balom provided superior service. He expertly explained the issue with my AC system and my repair options. I will request him if I ever need to call RS Andrews again.
RS Andrews has been consistently GREAT to work with! Over the past couple years Ive had Sean Buie out to service my family each time. Sean is Professional, knowledgeable, timely and personable. I like that he is willing to take the time to explain what the issues are and discuss the options with me. It is refreshing…
Albert has been my technician for a few years. He is extremely competent, honest and trustworthy. Because of his knowledge and understanding of the technical aspect of the field he is the best. I refuse to have anyone else work on my HVAC. R.S Andrews is fortunate to have such an employee and I am lucky to have him as my technician. Well done, Albert!
Brandon is the man. Thorough and efficient. Explains clearly what work he is doing.
Tim Golden gave several theories as to what our A/C issues may be. He was helpful and courteous.
We are very satisfied by the job performed by Joseph Wright directing and overseeing replacement of a furnace and a few weeks later replacement of a AC unit!! Joe conducted himself with outstanding professionalism and knowledge. RS ANDREWS has been outstanding all this years we have use their service. Thank you, Luisa Alvarado
Brandon Smith was very prompt and professional during his visit. Thanks Brandon!
This company is the best in Georgia. I love their professionalism, their excellent service. They always do quality work, and their price isn't too high. They exceed my expectations every time. Love you guys!
RS Andrews always comes through! My heating system wasn't working, RS Andrews dispatched Joe Wright that day. He was extremely thorough and professional. In addition to identifying the immediate problem he identified several potential problems and addressed them. I was impressed with Mr. Wright's diligence and…
Ellery was highly skilled, extremely knowledgeable, very professional, polite, clean, and considerate. He showed up on time, cleaned up after himself very well, and explained everything in detail, and he provided us with sound advice. We are very pleased with the service Ellery from RS Andrews provided. RS Andrews…
Very pleased with Jesse (serviceman) and his prompt and professional service.
Teyon was VERY Professional and engaging! He made having service work done very pleasant. He explained what he was doing prior to doing it and that made me feel comfortable and at ease. Need more people like him in this industry. Thanks Teton!
Quickly diagnosed and fixed the issue. Professional and very nice.
Brian was friendly, seemed knowledgeable and I think he did a good job. I’d like him to come back again.
Desmond was very professional, courteous and thorough. Great Job, Thanks
Arrived on time. Very courteous & professional. 5 Star experience. Highly recommend!
Love Sean for being proactive in telling us about repairs that will be needed by next maintenance. Honest. Kind. Professional. Proficient! And best smile award! Great service as usual! Thank you Sean!
The Service was great. Brandon Smith was very thorough & informative. Very polite & professional. 👏🏽 I feel confident & safe about my Unit now.
He was great
RS Andrews technicians always are friendly and on time. They explain as best they can to this non technical guy. I think the price is comparable to other services. I haven't really compared lately because I'm satisfied with the service they provide and would rather know I'm getting quality and customer service, than…
Xavier has been to the house before. He is always very nice and professional. He is thorough and goes over what he finds.
Excellent and accurate problem resolution on an electrical sevice.
Very professional service I highly recommend.
Technician was professional, as always. Got the maintenance done efficiently. I’m ready for winter! Matt just installed a beautiful new kitchen faucet.....looks great and works perfectly! Another happy customer. IT SEEMS, THAT POST COVOD, there has been turnover among services techs at RS ANDREWS. Quality has…
Tim was on time, professional, honest and a please to speak with!
Sean did an excellent job.
Discussion of costs for coil and condenser
Very professional. Thanks
They always get my right.
Very good
Ivan is amazing- so professional & knowledgeable! The absolute best!
Great tech, 10/10 recommended
Great customer service!
Great service. Prompt, knowledgeable, and friendly. Chris is terrific!
They did an installation on two new units for our home. They also provided quarterly maintenance of our units to keep them running at optimum performance.
He was very courteous and friendly and undid the damage that the maintenance people at this apartment had done and I have heat and AC which I haven't had for over a month! Back again for another problem today fixed the issue quickly and all is working!
This young man, Mr Xavier Harris, is the best RS ANDREWS service provider ever to provide services to my home. He was; Patient.- I am elderly Clear In explanation Double checker Respectful Professionl XAVIER HARRIS represents the company very well and I think he is a keeper
Always on time, courteous, respectful, knowledgeable. Our tech was great as they all have been. Can’t recommend more.
NA
John was great. Polite and informative.
I am so thankful that this company employed a professional individual fast on time very friendly. Got the job done so thankful for the service. Happy holidays merry Christmas and thanks again for the wonderful service.
Jonathon Balom just put the biggest smile on my face! Thank you for your efficiency, professionalism and efficiency! JOB WELL DONE!
Mr. Michael Powell was very Professional and has very good skill quality in his work his ethic traits are above board appearance, attendance, attitude, character, communication, skills were productivity.
I am really pleased with the service Jessy provided. Thankful for the advice and help he provided on my HVAC system and another issue I was having. Boy, it can be hard at times to find responsive, quality technicians who come when they say they are. Many thanks Jessy for your assistance today!
Could not be happier. After 6 months of waiting on parts, this man found the real problem. Miss wired. Good man.
Ellery is a very professional service tech. He let me know why it wasn't cooling as it should have. Now I know why you have to have it serviced when the seasons change. This is the second time that Ellery has been my service tech and he was awesome this time as well .
Very polite, friendly. Enjoyed his presence for the brief time he was here.
My company recently agreed to a 2 year contract with RS Andrews after they installed a new unit in our office. They are very friendly, responsive, and get the job done. We are very satisfied with their services. I highly recommend RS Andrews for all your heating and air needs. :)
Did a good job. On time, professional, and thorough.
Mauriqueo was very professional, efficient and detail oriented. He arrived on time and immediately went about his business. We appreciate all of his good work!
Great team!
David is always great. On time, super professional
Michael Powell from RS Andrews was helpful and informative about providing options to repair our AC system.
Brandon was courteous, professional and polite. I feel confident that he did a great job. I love RS Andrews.
Timely, courteous, on plan.
RS Andrew has great techs, Josh is very knowledgeable and patient with clients. Thank you.
Dependable. Pleasant. Al is a good employee.
Sean is always polite smiling and does a great job
Plumbing repair was perfect. Courteous, professional, and fast!
Fall checkup
Arrived as promised for Labor Day call Enrolled in yearly service program
Our tech Sean Buie was professional, very likeable and efficient. He is welcome in our home, anytime.
AC wasn’t blowing cold. Tayon from RS Andrews came out and did an excellent job of explaining my situation and my options. Although it was bad news, replacement needed, he did a great job.
Jesse came to my house to work on an upstairs HVAC issue. I had requested a senior resource to help me with this complicated problem. Jesse was fantastic and did an excellent job! I recommend him without reservation!! Super knowledgeable and experienced.
Very professional and timely!
Just like their ads said and I couldn’t be happier with the service and value and I did my research
Great diagnostic
Professional, clearly marked trucks. They wear uniforms with their name clearly displayed. Knowledgeable and helpful. Prompt and on time. The whole thing was simple, quick, and easy - all costs were communicated accurately and upfront. They gave several options so I felt confident choosing the best one for our home.
It is so great to work with professionals. We have worked with their plumbers, electricians and HVAC divisions and they can all see the notes from each other about our home. They have so much more knowledge than other companies that we have hired in the past. We have met their apprentices and it is just another…
A/C died, called for after hours repair. After hour repair guy called out and rather than hanging up on us and telling us we were out of luck, RS Andrews made time in their schedule to come see us. Honest and fair assessment of the system. Reasonably priced service. Will call again!
The man who came. I forgot his name. But he actually is Liberian. He was great. Neat clean went out of his way. I would want him if needed next time. You are lucky to have him. He was late due to another customer but called and let me know.
Sean was the best. Polite, clean and very knowledgeable.
Professional and knowledgeable
Ivan was great and professional. Did solid work didn't offer anything that I didn't need. Would recommend to neighbors anytime
Work done professionally and a timely manner. Work was explained well.
They did semi-annual maintenance on 5 hvac systems on the property (in two homes) and were professional and thorough.
Jessy did a great job and I would recommend again.
Ivan provided great service, he explained what he was doing as he did the maintenance on the AC and he was happy to answer all my questions. He was courteous and professional.
I received quick, top-notch service! Will definitely be recommending to others and using again for myself.
Brian did a great job! On time, efficient and great service.
Very professional and thorough. Explained everything and answered all my questions completely.
Very professional courteous and responsive! Some vent covers not replaced properly.
David Rosati is an excellent tech and knows how to explain issues in plain english? I am extremely unhappy with their Management's refusal to disclose breakdown between parts and labor in quote for replacing ac coil. Still waiting for a call back from the general manager.
Very personable person and very polite. Also was very thorough. His name is Jordan and he is not on your list of employees. Get them out there on the list.
Brandon did a great job and stayed until he could identify and fix the issue
Bryan did such an excellent job that I would like to have him come every time. He explained everything carefully and was very courteous.
Nakia was very polite, professional, and thorough!
Courteous and informative rep!
David Rosati was punctual and kind. He answered any questions that I had about my HVAC unit. I feel better now that I have a company that I can trust to help with my HVAC and plumbing needs.
Good quality work. Answered my questions and made sure I understood.
My ac unit is running but not cooling. Tech arrived late and spent about an hour on-site only to tell me he believes the issue to be electrical in nature. He did not detail what work was done but only that he could not locate the A/C breaker panel to verify if issue was electrical. He made no mention of checking the…
They did a great job in all areas. I was able to easily schedule service and they responded quickly. All service personnel were personable and able to explain what they were doing. I recommend them and definitely will use them again!
Mr. Teyon Spooney performed stellar A/C System Maintenance, replaced faulty part, furnace filter, and made sure thermostat was operating properly. He was very knowledgeable, professional, and courteous. We are very pleased with the outstanding, punctual service we received.
Season change routine maintenance examination. Found a problem and explained it to me. Part needed will be ordered and replaced as soon as I give the go ahead. Overall, I'm completely satisfied with RS Andrews!
Sam explained what was going on with my system and the specific maintenance needed. Everything is now working as expected - thank you Sam and RS Andrews!
Very professional and courteous.
Sam was courteous and cool. He checked out my AC, recommended a capacitor. I never felt upselled, he explained why I needed it and did not force it on me. He made me feel comfortable and knowledgeable of the service. Prices were ok too!
Mr. DeLeon was professional and, answered all my questions, and showed me what I need to do to help maintain my HVAC system.
Everything went well
Knowledgeable and courteous technician who diagnosed the problem. Very professional and thorough.
Tim Golden is as good as it gets.
Great service in all respects!!!~!
Josh was my technician and he was a joy to meet. He was thorough in checking my system to determine what my issue was. He was not Only knowledgeable, He was polite and courteous. Great service and an awesome technician. AS
Professional RS Andrews representative.
Mr. DeLeon was very professional, friendly, knowledgeable and on time.
Jonathan did the maintenance for my AC today. He was very professional, courteous, and thorough. Jonathan did such a great job! I’m a very satisfied RS Andrew’s customer today.
We had Chris out for an estimate on some needed repairs for our HVAC system, and he was fantastic! Very professional, courteous, and knowledgable, and made sure we stayed in the loop with all of his findings! He was honest and realistic about what will be needed and the severity of our situation. We will definitely…
Elmer, Marcus, Wilson and Zachary were amazing techs. They were very efficient, courteous, professional and friendly. They answered all my questions and were very respectful of my home. Thank you all. I highly recommend RS Andrew's!!!
RS Andrews found a leak in an A/C evaporator coil that had been replaced two years ago. They did the right thing and agreed to cover the parts and labor to fix it again! That’s how you build customer loyalty?
Marvin was awesome! Informed us of everything he did. Also provided an air filter, when the one I bought didn’t fit.
Really good tech, Very thorough, Nice Personality, Timely
First visit from RS Andrew's technician after installation of my new heating and air conditioning units. Sean was very proficient snd pleasant . Things were thoroughly taken care of and I was able to be serviced within a week of my request! I am very pleased with my service and continued service.
Very professional, knowledgeable, and fair pricing !! Highly recommended Tim Golden with RS Andrews..a pleasure to do business with them..they installed my HVAC unit originally & stand behind their products.
Very professional and detail with his work. Explain what he was doing and what problems he found. Great job.
Friendly staff, very helpful. Service calls are conducted professionally and informatively.
Steven, did a great job...and I was not there to supervise. he worked with my family while I was at work... they thought very highly of him!
He was very professional and kind.
Chris did an amazing job. He was very professional and was excellent at explaining the different options that were available, while also explaining what needed to be done. I will definitely recommend R.S. Andrews.
I love this service, they do an amazing job, are always timely, and can’t be beat
When our old unit started malfunctioning they sent someone to come and fix the issue pretty quickly which was greatly appreciated since it was winter and our toddler isn't fond of wearing long PJs at night. The patch job only lasted a couple weeks (as the technician informed us it would) so our next step was to…
Service team came out and replaced the entire HVAC system in a few hours. Fantastic work done very professionally. Great team!!
RS Andrews has taken care of my heat/air system for many years, & always gives excellent service!
Marvin was quick and efficient!
Thank you so much Josh, took your time to explain and very professional amizing service
Tech very friendly and professional b
I have tried several companies, but since I tried RS Andrews I will always use them. They are reliable, on time and very professional.
Always do a good job glad we use them.
He did a great job...
David Rosati was great. He took his time to inspect all parts and switch out the filters. Very nice attitude even though it was hot and late in the day.
Albert answered all of our questions and explained each option very well. He was extremely helpful. It was a quick turnaround on installing my new furnace. Everyone that came to our we're very professional. Great service will definitely recommend.
Jason was awesome. Figured out an issue that had been unresolved previously and then also took the time to make sure there weren’t other issues elsewhere. I’d highly recommend him and RS Andrew’s.
Ellery did an excellent job with cleaning and checking both of our AC units! Very professional and thorough in everything he did. We hope that he will be our technician for every HVAC need we have.
Albert just left after checking the A/C. everything checked good. Albert was very friendly & new what he was doing. David worked his tail off trying to get all the problems worked out, it took him all day, had to leave at one point to go get a part, returned and was back at it to get the problem fixed. finally…
Jonathan was great! Very thorough!
Lawrence very capably inspected the upstairs AC unit and quickly determined that the blower motor was broken and would likely require replacement. He explained why the motor was overwhelmed by the failure of the other AC system. He was patient and professional.
Jason was very professional, knowledgeable. I would have him service my home again.
Tim was great and fixed our issue quickly and professionally.
Work was done quickly and he had our air up and running in a timely manner. Explained and took pictures of exactly what he repaired. I would use this company again.
Did a good and thorough job!
Jason arrived right on time at the start date of the appointment. He was very professional and knowledgeable. I recommend using them for your HVAC maintenance.
Zack and Curtis were on-time, very friendly, knowledgeable and professional, and took the time to make sure I knew what was going on, why they were doing what they did, and how things would work when they left after installing the new system. A great experience, one that I will heartily recommend to friends and family. Ed
They were awesome me and my family are much more comfortable more than ever with the ac running back to normal 😁😁😁 The service crew was awesome and I just want to say thank youuuuuu!! And God bless you!!
Great explanation of unit .
Great Customer Service, Edward Conyers is a great customer support technician. He answered all our questions with patience. Great Work Edward!!!
First time I chose to use RS Andrews, and it was rather disappointing, especially when they are listed as a "good" vendor in a few local publications. I called to schedule a check up for my HVAC (heating and a/c), so the agent scheduled the visit. I specifically gave the agent my unit models, Lennox XC20, and…
Exceptional service! We are big on communication, punctuality and service. The staff and company go above and beyond in all aspects! Highly recommend...
The workers are very manually and respond in a timely manner. I will always use them for my jobs. I had a few home plumbing and air conditioning problems and it all fixed in a timely matter .
I was mistaken, the original rep did change the filter.
If I could give ZERO stars I would! Honesty needs to be a category above so I can choose that as what I DID NOT LIKE about RS Andrews. A representative came to my home, Chris. My ac unit had stopped putting out cold air. He was here over an hour and at the end told me he could not get me back up and running the…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
