How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for a/c system maintenance
Clear ✕All 526 Google reviews tagged “A/C system maintenance” · showing 140
The young man that came to my home was very helpful, on time, and knowledgeable!
Chris was punctual, courteous and professional. He did a thorough job . He explained all that he did. I was very pleased with his performance.
Kwame Kilgore was extremely efficient and explained everything . He also made suggestions for better operations and improvements to the attic. We were very happy with his work, he was a pleasure to meet and very courteous.He made a replacement of a part and confirmed the part was under warranty, saving us some money
Terrell gave me advice that will save me money.
Neil was timely and quick!
Blake was knowledgeable and did an amazing job today! I was pleased with his work ethic and his fast diagnosis of the problem was quicker than a surgeon with a scalpel. I hope to have him continue to provide stellar service in our home! Shout out to RS for selecting the best of the best to serve the ATL community.
The service person was very friendly, professional.
maintenance was done quickly and professionally
Terrell was very punctual honest and kind. We will be using this company again!
Alberto Fabelo and his associate were professional and kind RSAndrews employees continue to be dependable and are knowledgeable and efficient Alberto was kind , explained well, and I am thankful for an amazing job that was well done
Ivan, a knowledgeable, polite, and kind technician, thoroughly explained the issues with my AC system and provided me with a quote. He promptly commenced the work and conducted a thorough test of the unit before leaving to ensure everything was functioning optimally.
Using RS ANDREWS was a choice my husband and I chose to use for a second opinion and it was the best decision we've made. And having James as our technician was icing on the cake, he was professional and very informative. We truly appreciate the service and would recommend James and R S Andrews to others.
Courteous and professional Technicians that do great work keeping AC,heating, Plumbing, Ducks and Electrical functioning properly!
Eric did an excellent job. Worked carefully and quickly. Explained what he was doing and what needed to be replaced. Very personable and professional.
RS Andrews was so nice to deal with. They were very easy to schedule, prompt -arriving on time and with good communication before and after service. My comfort Advisor, Will was very efficient and made sure I understood what was happening with my HVAC system and what potential issues would arise. He reviewed…
The tech (Jonte) that did the maintenance on my system was very nice and he was knowledgeable about the installed system and HVAC systems in general. He’s one of the reasons that RS Andrews has and will keep my business.
Thanks so much for giving me the peace of mind I need for a few more years. And thanks for keeping my HVAC system in top shape. Yonas Chimbanda did a great job for us.
Very professional. Love the fact that he wore shoes covering before entering our home. Very informative through-out the process.
Thank goodness we called RS Andrews to have someone come and look at our refrigerator leak. It was more than just replacing the water hose on our refrigerator; a new hole needed to be drilled into the floor. We are seniors and some things are best left to the pros. RS Andrews responded within a few hours. Kyle is…
Beyond and Tech, Arrived at my home took their time did thorough inspection on my air conditioning unit, sadly to say , findings were disappointing, was informed I need a unit replacement. I was happy because RS Andrew's, diagnosed it, and I Trust their judgment. Qualified and Professional Customer Service. Just…
Good service. Nice man Said he couldn’t do a downdraft for the stove for me. I will have to get a plumber to do the work. !????!!
Had another awesome experience with R.S. Andrews today! Despite having a packed schedule, they were able to work us in and resolve our AC problems promptly and expertly. The technicians were courteous, knowledgeable, and wore footwear covers to protect our carpeting. We feel very well taken care of by R.S.…
Very friendly. Helped get our AC in order.
Ivan was very professional. He was gave a great analysis of what my AC issues were. iHe was efficient and knowledgeable.
Very friendly and took the time to explain everything!
Checked my HVAC system, great service
Nick was on time and thorough and gave me information on what I might want to replace myself for more reliable performance.
Received our fall maintenance of the furnaces this afternoon. Serviceman arrived quickly and early to do the work. Very, very professional and answered all of our questions. Did the maintenance efficiently and effectively. Could not ask for better service. We have trusted RS Andrews for over 10 years now and…
Kwame was great! He immediately addressed the issue and the AC was repaired within the hour. He was very knowledgeable about the AC unit and told me about the yearly maintenance plan which I am trying this season.
The technician was on time and very knowledgeable. Checked everything out for us.
My ac needed repair fast after I noticed an electrical burning smell. I called on a Tuesday and they got someone out the same day. I was happy they could get someone out later in the day around 7pm. Saved me from having to take off from work. David who stopped by was very professional and explained in detail what he…
Good service. Prompt and efficient.
Great customer service! I had my A/C maintenance done. I highly recommend them!
Great job!!! Alberto is a rockstar! Highly recommended.
Excellent service from Michael. Thank you.
My technician James did an incredible job. I initially had a membership with a different company. (Assured Comfort) who came out to do maintenance but would check the drain connected to my AC, it clogged and flooded and ruin my ceiling. They sent two technicians in three days that couldn’t help me, prolonging the…
Calvin of RS Andrews was such a blessing to me as he serviced my AC unit for routine maintenance. His HVAC knowledge, customer service, expertise and professionalism was appreciated. RS Andrews (no relation) is my go-to HVAC company to maintain the HVAC system.
I had the opportunity to get my HVAC unit serviced by RS Andrews and I must say the Blake the Technician that they sent out was super knowledgeable! My unit was throwing some codes and Blake took his time inspecting my unit to make sure we got down to the bottom of my it was throwing codes. He educating me…
Good professional technician. Mr. Powell was very professional, patient and informative about my system.
Very courteous. Did a good job.
Excellent work - I was given a call to let me know they were on their way, they were prompt, professional and friendly.
RS Andrews technician Kwame Kilgore was very professional and very knowledgeable of the task he was performing. His customer service skills went beyond expectations .🏆
Good communication, professional, fast, on time. All of the above Outstanding
Devonte did an excellent job. He was efficient, professional, and responsive.
Calvin was polite, prompt, and did his inspection proficiently.
Xavair was prompt, friendly, and professional and he did good work and clearly explained the process.
Friendly, knowledge & efficient, with clear explanations.
Our experience with RS Andrews was excellent! This was our semi annual maintenance, and Mohammed, our technician, did a thorough check with dependable and easy to understand maintenance information.
Harold Lyon did an excellent job of installing the Tesla wall charger. First, he explained the process and detailed the expense. He then did the job quickly and neatly. I am very pleased with his work.
Great job , Yonas the hvac tech did excellent work and clear communication. . Thanks frank
Devonte from RS Andrews came to do my routine maintenance on my ac systems. He was very professional, efficient and friendly and solved a problem with my sump pump. I have been using RS Andrews for a long time and have always had excellent service.
David is always very professional! David Rosati was very professional and checked out our new heat pump. He added vibration dampers to help with the noise the system was making and then proceeded to make sure it was working well. This was very much appreciated as we have been experiencing temperatures as low a 8…
Nick is super knowledgeable and clearly very good at what he does!
Devonte was polite and friendly. Upon arrival, he took the time to explain what he was going to do and answered my questions. He seemed very knowledgeable about what he was doing.
Today (6/11/2026 CHRIS MELTON was Professional and Kind! Chris is a FANTASTIC Technician and is always “willing to go the extra mile “to make sure the Customer is completely Satisfied. He did an Excellent Job and explained the service performed. RS Andrews always does a Great Job. Job Well Done by All…. Fantastic…
Devonte Lucas did an excellent job. He was very thorough, professional and knowledgeable about our A/C units. He was right on time. He had good customer service skills. He kept us notified as to his arrival time and he was right on time. Thank you Devonte!
Great service, very knowledgeable
Excellent customer service! David always does a great job.
I called two months in advance (I wanted to make sure I beat any last minute rush) for my annual AC maintenance. A week before the set date I was informed of the upcoming visit. The day of the appointment I was notified by text that the technician, Ivan, was on his way. The window appointment time was 8-10 AM. Ivan…
It’s always a pleasure to have Chris Melton service my HVAC systems as he is the consummate professional. He willingly imparts knowledge & promotes a clearer understanding of how the systems should function as well as what to be mindful about! Thanks again Chris👍🏽
He was efficient, knowledgeable. Set up another organization appointment to review dehumidifier requirements.
Technician Chris Melton was professional, polite and detailed.
Victor did a great job! He was very friendly and courteous. He informed me about the service he was there to perform and got right to it. After he was finished, he provided me an update. I was very pleased and will use RS Andrews again.
Great service Blake was on time and courteous and efficient he explained what he did and how the system is working.
Amber was very helpful- offered options and had very good suggestions/recommendations
very pleasant and knows what he was doing and was on time. Thank you Sir.
Mr. French was professional and courteous. He completed the maintenance in a timely manner and explained services rendered.
I have 3 old units and Ivan has done a great job keeping them running until we can replace them!
Jonte was very knowledgeable and helpful. Let us know our options.
Nick was amazing, and very knowledgeable. He is the best technician i have had. I highly recommend Nick. .
Had a great experience! Both gentlemen were efficient and easy to work with.
The technician was on time and performed a thorough inspection. I was pleased.
What a great experience! Ladarian Raymond didn’t sell us anything we had a conversation and he filled a need! Very professional and friendly. Highly recommend him
Victor was Awesome! He took enough time with me to show me how to program my thermostat, which I didn't know I could do, so he saved us from buying a new one...and he was thorough in the maintenance check and made sure I was good with everything before he left. Thorough, professional, knowledgeable and friendly.
Terrell was great. He was very knowledgeable and thorough. He identified and fixed the problem quickly. Very pleasant. Thank you.
Yonas performed my spring/summer service maintenance on my AC. He was very courteous and performed the service thoroughly . Very professional!
Job well done. Very professional service.
Drew Johnson performed a thorough inspection of my two a/c units and made some necessary adjustments. He's good at explaining what needs to be done and why. I'm pleased with his professionalism.
Very professional and explained everything thoroughly. Teyon Spooney was our tech today.
Tim always does a really good job for us. He is efficient and courteous, and he explains clearly what he does.
Jonte was great and super efficient during his visit. He was courteous, attentive and offered different resolutions for our AC problem that we should consider. He’s an awesome tech and employee with R.S. Andrews
Professional, friendly man. I have always received great maintenance and service from R.S. Andrews. I've been a customer of theirs for over 25 years.
Chris Melton is extremely knowledgeable, professional and helpful. I had a leak and he immediately narrowed down the issue and how to resolve it!
Tech did a great job, very informative & polite.
Professional and efficient. Thanks
Jose Sanchez did a thorough job assessing the air quality in our house. Explained all findings in great detail.
Out of all the regular services we use(cable, lawn care, pest control, etc.) RS Andrews is far and away our BEST!!! All our techs have been great, and David Rosario is no exception. On time, courteous, professional, respectful and quickly diagnosed an issue that would have cost a lot more to repair if not caught in…
I told Technician the problem he diagnosed the problem made the adjustment working great
Kwame was prompt and professional. He was helpful and did good work.
D. Rosati was our technician. We have name-requested him to service our two HVAC systems for 3 years. He is patient and thorough in running the tests on our systems and keeping them in excellent working condition. Mr. Rosati reminds us of the latest information to help our systems run at maximum efficiency. Mr.…
We have used RS Andrews for over 30 years for plumbing and heat/AC maintenance. Good reliable service. Luis was personable, professional and efficient!
The tech was friendly and knowledgeable. He told us what he did and why. Very good service.
Yonas did an outstanding job. He was very thoughtful and knowledgeable. Above that he worked hard and made certain that the job was done correctly.
Been dealing with RS Andrew's for several years and I feel like a new customer each time. Keep hiring good professional people. Victor is awesome!!
As usual, your RS ANDREWS technician did a great job during the annual inspection. He explained what he would be doing beforehand and then again explained what he did afterwards. I like this technician.
Another great experience with RS Andrews. Tim was professional, personable, and knowledgeable.
Luis Mateo was great. Respectful, kind, thoughtful, explained what he did an was doing. Even the dispatch people were great and patient. Contracted with them for years. Well done.
David is a trusted, knowledgeable HVAC technician. He is always professional and personable. He gives updates as he locates issues and always gives his best expert advice. R S Andrews is reliable and I can count on them to deliver great service. Their dispatchers are great at getting you service ASAP. And I like…
I feel so confident in R.S. Andrews! They do outstanding work, they are right on time, and they respond quickly. They are my go to company for any repairs that I need in this arena! I will call them again and I have used them for the last 10+ years!!!!
Been with RS Andrews for more than 10 years and 3 homes. Always good: professional, clean and friendly. We are new to this current house, Luis was patient and educational. We hope for continued service from him and the company.
Nick once again saved RS Andrews a customer.
Drew did a very good job of checking our heating system out for the winter.
Originally, had RSAndrews install our HVAC system almost 10 years ago. They have maintained it since then. We are very happy with their professionalism and expertise. They arrive on time and complete the work expeditiously. They make suggestions for improvement and alternatives. In an ocean environment, we are especially happy with their performance.
David and Brian were professional knowledgeable and friendly. In my opinion, they went above and beyond the call of duty.
Jonathan did a great job. He was polite, knowledgeable and thorough. If I ever needed a repairman back to my house again, Jonathan would be my choice.
Great service. Will request Drew again!
Every technician is very friendly and professional and does an excellent job.Explained everything that needed to be done and is a great technician that works for your company.
Fast, easy, and professional, the norm and not the exception. These guys as always exceed expectations!
Professional, friendly, did a good job.
Used them in Hilton head. Whatever they installed needed to be repaired. Horrible service . Paid for two new systems and had continuing problems . They were very expensive. In addition, the technicians all were leaving the company. Would not use them
Blake was professional, thorough and friendly. I’m so happy I chose R. S. Andrew’s!
He arrived in the time frame requested. He explained how my unit is working. He gets a definite (5)
Service technician Jonathan was courteous and knowledgeable. Answered my questions in detail and was genuinely concerned about being of the upmost help to me. It was a pleasure to have him assist me.
Good job. Thanks.
RS Andrews has always been a quality company since we began working with them a number of years ago. I switched companies for a short period of time due used to certain circumstances that had nothing to do with the lack of care from RS Andrews. However, I’m glad to be back with RS Andrews. Thank you for your caring…
We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from…
Gary Dunning did a great job. He takes pride in his work. His plumbing installation was done with care and after everything was done it looked great too. Thank you. My AC/ Heat tech is David Roseti. He has done an excellent job maintaining my heating and AC system. He answers all my questions and is very professional.
Very thorough check up for both units today
Ivan is super good, prompt, personable, very knowledgeable, great work. I highly recommend him (if you can get him) as he’s liked by so many.
Did a great job and explained everything clearly
Blake did a great job! Super efficient and helped me understand what was going on.
Ivan was very professional and did a great job. I would love for him to return to our home again. Very knowledgeable. I have used RS Andrew's for 10 years.
Both Weiss and Andrews were very knowledgeable of their professional. Also, both took their time explaining the process about my current system as well as the new system that I purchased. I was very impressed with both technicians. I would recommend RS Andrews to others who will need a new AC/Heating system.
They were very professional and polite while installing the units. They were very knowledgeable and before they left They explained every thing I needed to know.
Great service, would use the tech again as he did a great job.
Technician was very thorough and polite. Gave full explanation of repair needed with recommendations. R S Andrews is the best!
They are a straight rip off they charge $398 for a service plan in give you a 10% off anything needs to be fix as well as charge you every time they come out to check on a issue you have plan on get missed over technician was excellent he need to run from his own company as well poor customer service with nasty…
He was accurate and honest in his inspection of our problem and explained in detail what needs to be done to correct the issues. We appreciate honesty when spending our hard earned money.
I’ve used R.S. Andrews for a couple years now and have their maintenance plan. Reasonably priced, proactive appointment setting twice a year for furnace prep and AC prep, and you get prioritized service which is a bonus. Their technicians are always kind, professional, and very knowledgeable. They never oversell and…
Heating fall services
James Neal did an excellent job!
I had the pleasure of working with Jonathan Balom from RS Andrews when I encountered an issue with my air conditioner. From the moment he arrived, Jonathan demonstrated the utmost professionalism—he was punctual, polite, and incredibly efficient in diagnosing the problem. While the final recommendation was to…
Kwame Kilgore was a wonderful technician. He was pleasant, polite and kept us well informed about the work he was doing clearly and often. Earlier this year we had RS Andrews install a new water heater and after Kwame came to our home this time for the air conditioning repair we knew then using RS Andrews was the…
Didn't try to upsell or lie. Felt I got an honest answer. Will definitely call them again for my AC needs. Nick for upfront and professional
Kris did an excellent job of inspecting our furnace describing what needed to be done what didn't need to be done. Overhaul we were very pleased with his knowledge of our system.
Fast, efficient, courteous, and helpful. Very knowledgeable and informative. I always use R.S.Andrews.
Calvin was very thorough, knowledgeable and listened to all my questions and concerns.
Gary was fabulous!!! Absolutely Fabulous!!!
David Rosati knocked it out of the park! Very polite and knowledgeable. Gave great advice to prevent future issues. Expert service. Two thumbs way up!
James Neal is a very good technician. He is extremely knowledgeable. He answered all my questions and gave me the information I needed to make a sound decision for my repairs. He even made good suggestions for future services. He did and awesome job and he even had shoe covers and all of his tools!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
