How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for a/c system repair
Clear ✕All 275 Google reviews tagged “A/C system repair” · showing 60
Kwame Kilgore was extremely efficient and explained everything . He also made suggestions for better operations and improvements to the attic. We were very happy with his work, he was a pleasure to meet and very courteous.He made a replacement of a part and confirmed the part was under warranty, saving us some money
Using RS ANDREWS was a choice my husband and I chose to use for a second opinion and it was the best decision we've made. And having James as our technician was icing on the cake, he was professional and very informative. We truly appreciate the service and would recommend James and R S Andrews to others.
Courteous and professional Technicians that do great work keeping AC,heating, Plumbing, Ducks and Electrical functioning properly!
Our AC stopped blowing and we called several places. RS Andrews and a competitor were the only ones who could get out to look at it within 24 hours. The competitor diagnosed the issue then quoted us $2600 for the replacement part. Our RS Andrews technician was Drew and he was really nice. He explained the issue and…
Xavier was great - He was thorough and explained everything to me throughout the visit.
Blake Crosby was my technician and he was great! He was on time, friendly, and very thorough with what he was going to do. I had a previous visit with another technician that made me regret hiring this company but Blake definitely changed my opinion. He’s definitely an asset to the company.
R S Andrews have very experienced technicians. Michael Powell is professional and knowledgeable about our HVAC system, giving detailed information on what’s needed.
Good service. Nice man Said he couldn’t do a downdraft for the stove for me. I will have to get a plumber to do the work. !????!!
Very friendly. Helped get our AC in order.
Ivan was very professional. He was gave a great analysis of what my AC issues were. iHe was efficient and knowledgeable.
Service received from tech was good and the AC repair was done quickly on the scheduled day but I would hesitate to use RS Andrews again based on the fact that I was misquoted the cost of doing an after hours service call and then later called back and told the price would be higher. So, I pushed the AC repair out…
Very friendly and took the time to explain everything!
Very courteous. Did a great job and waived the service charge because he was not here long. RS Andrews is the best!!!
Very Professional and timely. Mohammed was very professional. Very patient and detailed. He came to update previous job by another technician. I recommend him for any A/C HVAC work and I will work with him anytime. Really impressed.
Great service and very nice technician that came out to our home. Very satisfied!
Our air-conditioning quit on a 90° day and it was almost 80° inside the house. They showed up at 8:30 in the morning and had us back up and running by 9:30 AM. Super nice, super efficient and even better: we’re back in the cool air on a hot day.
Luis Was certainly the consummate professional and walked us thru our options in layman’s terms. We ordered and scheduled our appt. Great job. Thank you very much. Doug B
I would highly recommend this HVAC company. The tech, Muhammad Shah was very professional, knowledgeable, and kind. He was also pleasant and explained info well. He wasn’t able to fully repair the issue today but provided a temporary solution until it can be resolved next week.
James was very thorough checking where the water near my dishwater was coming from. He listened to my concerns and explained everything that he was doing. I would definitely recommend his services.
My ac needed repair fast after I noticed an electrical burning smell. I called on a Tuesday and they got someone out the same day. I was happy they could get someone out later in the day around 7pm. Saved me from having to take off from work. David who stopped by was very professional and explained in detail what he…
Did a great job. Very knowledgeable team. Efficient!
David was friendly, explained what was wrong and what needed to be done. Made repairs quickly and efficiently.
Great job, thanks
Let me just say Amber and the Technicians worked within my budget and was very impressed and pleased with everything. I will HIGHLY RECOMMEND them to anyone who needs service. Thank you R.S Andrews
My technician Terrell Thomas was very professional - he told me exactly what was happening and what to expect. Rs andrew is lucky to have someone like him representing the company. Great job!
Good communication, professional, fast, on time. All of the above Outstanding
Very thorough and completed HVAC installation in a timely manner.
Teyon did an awesome job explaining the issue and the findings. He answered the questions I had. He was courteous and professional. My system is up and running.
Nick is super knowledgeable and clearly very good at what he does!
Today (6/11/2026 CHRIS MELTON was Professional and Kind! Chris is a FANTASTIC Technician and is always “willing to go the extra mile “to make sure the Customer is completely Satisfied. He did an Excellent Job and explained the service performed. RS Andrews always does a Great Job. Job Well Done by All…. Fantastic…
Terrell Thomas was my tech. He went above and beyond in, checking things out and making recommendations
Technician Chris Melton was professional, polite and detailed.
Amber was very helpful- offered options and had very good suggestions/recommendations
It was a great experience. The work completed was truly excellent and professional
I have 3 old units and Ivan has done a great job keeping them running until we can replace them!
Charlie was very professional and fixed the problem right off the bat. Thank you!
What a great experience! Ladarian Raymond didn’t sell us anything we had a conversation and he filled a need! Very professional and friendly. Highly recommend him
Will was very punctual, knowledgeable, candid about the company, it's products and arrangement for the install of unit. He deserves a raise and a promotion!
Out of all the regular services we use(cable, lawn care, pest control, etc.) RS Andrews is far and away our BEST!!! All our techs have been great, and David Rosario is no exception. On time, courteous, professional, respectful and quickly diagnosed an issue that would have cost a lot more to repair if not caught in…
Fast and efficient. Thank you.
Just a terrible experience. Gave us a quote for replacing our HVAC system that the other companies that gave quotes laughed at. Got the same system they were quoting for us for over $10k less than their quote. Both were from Mitsubishi Diamond Certified companies. They are a complete sham as , what they offered,…
I feel so confident in R.S. Andrews! They do outstanding work, they are right on time, and they respond quickly. They are my go to company for any repairs that I need in this arena! I will call them again and I have used them for the last 10+ years!!!!
Been with RS Andrews for more than 10 years and 3 homes. Always good: professional, clean and friendly. We are new to this current house, Luis was patient and educational. We hope for continued service from him and the company.
Nick once again saved RS Andrews a customer.
Our AC went out the morning we expected guests. Service was outstanding. Extremely pleased. We would absolutely recommend him.
Great service. Will request Drew again!
Kwame arrived on time and performed his duties well. He also explained our options and benefits that we have with the appliance manufacturer as well as R.S. Andrews. A very positive experience!
Luis and Richard were very professional and knowledgeable!
My technician Ivan was honest, thorough and professional. He confirmed the problem and how it would be resolved . RSAndrews always delivers quality service.
Used them in Hilton head. Whatever they installed needed to be repaired. Horrible service . Paid for two new systems and had continuing problems . They were very expensive. In addition, the technicians all were leaving the company. Would not use them
RS Andrews has always been a quality company since we began working with them a number of years ago. I switched companies for a short period of time due used to certain circumstances that had nothing to do with the lack of care from RS Andrews. However, I’m glad to be back with RS Andrews. Thank you for your caring…
We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from…
Gary Dunning did a great job. He takes pride in his work. His plumbing installation was done with care and after everything was done it looked great too. Thank you. My AC/ Heat tech is David Roseti. He has done an excellent job maintaining my heating and AC system. He answers all my questions and is very professional.
Ivan was very professional and did a great job. I would love for him to return to our home again. Very knowledgeable. I have used RS Andrew's for 10 years.
Professional, knowledgeable and friendly. Answered all questions. Unfortunately, we have a large leak on our indoor coils and need an entirely new HVAC system. We were quoted almost 15K (with a 10% discount).
Very professional and knowledgeable assisting with a clog and servicing my A/C unit.
Technician was very thorough and polite. Gave full explanation of repair needed with recommendations. R S Andrews is the best!
Great service, fast, friendly, and affordable
James Neal is an excellent service technician. He repaired our air conditioner quickly and efficiently on a Saturday morning. Please send him out as our technician from now on.
Had a tremendous experience with RS Andrews and Keyshawn J. We had another company out to check a problem after a leak and they reported back "nothing wrong except your system is old and needs a replacement". Then 24 hours later the system stopped working. Called RS Andrews...they sent Keyshawn the same day...then…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
