How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for a/c system repair
Clear ✕All 275 Google reviews tagged “A/C system repair” · showing 120
Kwame Kilgore was extremely efficient and explained everything . He also made suggestions for better operations and improvements to the attic. We were very happy with his work, he was a pleasure to meet and very courteous.He made a replacement of a part and confirmed the part was under warranty, saving us some money
Using RS ANDREWS was a choice my husband and I chose to use for a second opinion and it was the best decision we've made. And having James as our technician was icing on the cake, he was professional and very informative. We truly appreciate the service and would recommend James and R S Andrews to others.
Courteous and professional Technicians that do great work keeping AC,heating, Plumbing, Ducks and Electrical functioning properly!
Our AC stopped blowing and we called several places. RS Andrews and a competitor were the only ones who could get out to look at it within 24 hours. The competitor diagnosed the issue then quoted us $2600 for the replacement part. Our RS Andrews technician was Drew and he was really nice. He explained the issue and…
Xavier was great - He was thorough and explained everything to me throughout the visit.
Blake Crosby was my technician and he was great! He was on time, friendly, and very thorough with what he was going to do. I had a previous visit with another technician that made me regret hiring this company but Blake definitely changed my opinion. He’s definitely an asset to the company.
R S Andrews have very experienced technicians. Michael Powell is professional and knowledgeable about our HVAC system, giving detailed information on what’s needed.
Good service. Nice man Said he couldn’t do a downdraft for the stove for me. I will have to get a plumber to do the work. !????!!
Very friendly. Helped get our AC in order.
Ivan was very professional. He was gave a great analysis of what my AC issues were. iHe was efficient and knowledgeable.
Service received from tech was good and the AC repair was done quickly on the scheduled day but I would hesitate to use RS Andrews again based on the fact that I was misquoted the cost of doing an after hours service call and then later called back and told the price would be higher. So, I pushed the AC repair out…
Very friendly and took the time to explain everything!
Very courteous. Did a great job and waived the service charge because he was not here long. RS Andrews is the best!!!
Very Professional and timely. Mohammed was very professional. Very patient and detailed. He came to update previous job by another technician. I recommend him for any A/C HVAC work and I will work with him anytime. Really impressed.
Great service and very nice technician that came out to our home. Very satisfied!
Our air-conditioning quit on a 90° day and it was almost 80° inside the house. They showed up at 8:30 in the morning and had us back up and running by 9:30 AM. Super nice, super efficient and even better: we’re back in the cool air on a hot day.
Luis Was certainly the consummate professional and walked us thru our options in layman’s terms. We ordered and scheduled our appt. Great job. Thank you very much. Doug B
I would highly recommend this HVAC company. The tech, Muhammad Shah was very professional, knowledgeable, and kind. He was also pleasant and explained info well. He wasn’t able to fully repair the issue today but provided a temporary solution until it can be resolved next week.
James was very thorough checking where the water near my dishwater was coming from. He listened to my concerns and explained everything that he was doing. I would definitely recommend his services.
My ac needed repair fast after I noticed an electrical burning smell. I called on a Tuesday and they got someone out the same day. I was happy they could get someone out later in the day around 7pm. Saved me from having to take off from work. David who stopped by was very professional and explained in detail what he…
Did a great job. Very knowledgeable team. Efficient!
David was friendly, explained what was wrong and what needed to be done. Made repairs quickly and efficiently.
Great job, thanks
Let me just say Amber and the Technicians worked within my budget and was very impressed and pleased with everything. I will HIGHLY RECOMMEND them to anyone who needs service. Thank you R.S Andrews
My technician Terrell Thomas was very professional - he told me exactly what was happening and what to expect. Rs andrew is lucky to have someone like him representing the company. Great job!
Good communication, professional, fast, on time. All of the above Outstanding
Very thorough and completed HVAC installation in a timely manner.
Teyon did an awesome job explaining the issue and the findings. He answered the questions I had. He was courteous and professional. My system is up and running.
Nick is super knowledgeable and clearly very good at what he does!
Today (6/11/2026 CHRIS MELTON was Professional and Kind! Chris is a FANTASTIC Technician and is always “willing to go the extra mile “to make sure the Customer is completely Satisfied. He did an Excellent Job and explained the service performed. RS Andrews always does a Great Job. Job Well Done by All…. Fantastic…
Terrell Thomas was my tech. He went above and beyond in, checking things out and making recommendations
Technician Chris Melton was professional, polite and detailed.
Amber was very helpful- offered options and had very good suggestions/recommendations
It was a great experience. The work completed was truly excellent and professional
I have 3 old units and Ivan has done a great job keeping them running until we can replace them!
Charlie was very professional and fixed the problem right off the bat. Thank you!
What a great experience! Ladarian Raymond didn’t sell us anything we had a conversation and he filled a need! Very professional and friendly. Highly recommend him
Will was very punctual, knowledgeable, candid about the company, it's products and arrangement for the install of unit. He deserves a raise and a promotion!
Out of all the regular services we use(cable, lawn care, pest control, etc.) RS Andrews is far and away our BEST!!! All our techs have been great, and David Rosario is no exception. On time, courteous, professional, respectful and quickly diagnosed an issue that would have cost a lot more to repair if not caught in…
Fast and efficient. Thank you.
Just a terrible experience. Gave us a quote for replacing our HVAC system that the other companies that gave quotes laughed at. Got the same system they were quoting for us for over $10k less than their quote. Both were from Mitsubishi Diamond Certified companies. They are a complete sham as , what they offered,…
I feel so confident in R.S. Andrews! They do outstanding work, they are right on time, and they respond quickly. They are my go to company for any repairs that I need in this arena! I will call them again and I have used them for the last 10+ years!!!!
Been with RS Andrews for more than 10 years and 3 homes. Always good: professional, clean and friendly. We are new to this current house, Luis was patient and educational. We hope for continued service from him and the company.
Nick once again saved RS Andrews a customer.
Our AC went out the morning we expected guests. Service was outstanding. Extremely pleased. We would absolutely recommend him.
Great service. Will request Drew again!
Kwame arrived on time and performed his duties well. He also explained our options and benefits that we have with the appliance manufacturer as well as R.S. Andrews. A very positive experience!
Luis and Richard were very professional and knowledgeable!
My technician Ivan was honest, thorough and professional. He confirmed the problem and how it would be resolved . RSAndrews always delivers quality service.
Used them in Hilton head. Whatever they installed needed to be repaired. Horrible service . Paid for two new systems and had continuing problems . They were very expensive. In addition, the technicians all were leaving the company. Would not use them
RS Andrews has always been a quality company since we began working with them a number of years ago. I switched companies for a short period of time due used to certain circumstances that had nothing to do with the lack of care from RS Andrews. However, I’m glad to be back with RS Andrews. Thank you for your caring…
We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from…
Gary Dunning did a great job. He takes pride in his work. His plumbing installation was done with care and after everything was done it looked great too. Thank you. My AC/ Heat tech is David Roseti. He has done an excellent job maintaining my heating and AC system. He answers all my questions and is very professional.
Ivan was very professional and did a great job. I would love for him to return to our home again. Very knowledgeable. I have used RS Andrew's for 10 years.
Professional, knowledgeable and friendly. Answered all questions. Unfortunately, we have a large leak on our indoor coils and need an entirely new HVAC system. We were quoted almost 15K (with a 10% discount).
Very professional and knowledgeable assisting with a clog and servicing my A/C unit.
Technician was very thorough and polite. Gave full explanation of repair needed with recommendations. R S Andrews is the best!
Great service, fast, friendly, and affordable
James Neal is an excellent service technician. He repaired our air conditioner quickly and efficiently on a Saturday morning. Please send him out as our technician from now on.
Had a tremendous experience with RS Andrews and Keyshawn J. We had another company out to check a problem after a leak and they reported back "nothing wrong except your system is old and needs a replacement". Then 24 hours later the system stopped working. Called RS Andrews...they sent Keyshawn the same day...then…
Great job! Very efficient & professional! Jonte explained my issues in detail and answered all my questions.
Didn't try to upsell or lie. Felt I got an honest answer. Will definitely call them again for my AC needs. Nick for upfront and professional
I had an excellent experience with the technician from RS Andrews today. He was very professional and thorough as he serviced my air conditioner. He took the time to explain everything that needed to be done. The completed the repairs in a timely manner.
Luis Mateo was amazing! He jumped right in and fixed the problem, while explaining everything to me beforehand. 10/10 definitely recommend!!!
Mike was great. Quite nice, knowledgeable and efficient. He explained everything he did and gave a rundown of things to watch out for. We are very pleased with his service.
Gary was fabulous!!! Absolutely Fabulous!!!
James Neal is a very good technician. He is extremely knowledgeable. He answered all my questions and gave me the information I needed to make a sound decision for my repairs. He even made good suggestions for future services. He did and awesome job and he even had shoe covers and all of his tools!
Technicians did a thorough review of work previously done. Made some adjustments which improved my issues.
Curtesy, fair price, quality workers! Have used since 2018 when moved to Georgia.
RS Andrews was prompt, professional and did an amazing job at AC maintenance / thankful for the amazing technician that provided our service - the best in Atlanta
Kwame came for A/C maintenance. He was very thorough, and friendly as well as professional. He kept us informed of what he was finding along the way as some things related to the pan and drain were an issue. He made sure we understood the costs before he did the work. Kwame was diligent, helpful, informative and did a great job for us!
Pau was great, polite, knowledgeable and helpful on even some minor things that I should have figured out - all in the service call price with follow up quote for larger work.
My HVAC specialist was Lakai Rawlings. Mr. Rawlings was on time and very professional. My system is quite old. Mr. Rawlings explained the problems so I could understand what's going. He gave me the terms to explain the repairs needed to get my system working at the proper levels. I appreciated him taking the time to…
Thank you Jonathon Balom and R.S. Andrews. Phenomenal service. Great communication. Mr. Balom arrived quickly and diagnosed the problem immediately. Very professional. He could have been like a lot of other companies and tried to screw me but he was more than willing to go to bat for me and got it covered under…
Patient and informative in proper care of system moving forward.
Drew was very competent and pleasant on 10/26/2023. Jim Hinkle. And also on 03/11/2024.
The service technician was very professional, polite and knowledgeable. Explained what he was doing and the results of his work.
Ivan was extremely knowledgeable and very professional as well. He was diligent and tried a few things to fix our unit before confirming that we need a new compressor. He also showed us a couple of ways to make sure our system is functioning as efficiently as possible that we didn’t know before.
Basically gave us an evaluation of the problem with the down stairs unit. Going to call tomorrow afternoon with a price on repairing. But, it sounds as though we need to repalece.
We've been without a/c for two weeks. Other HVAC professionals were far more expensive and didn't actually solve the problem. Sean at RS Andrews has our system's problem diagnosed and fixed in less than an hour. Thank God. One more night of hot non-sleep would have been the straw.
Thank you!
We've been using RS Andrews for about a decade and after patches and band aids and refills and surprise sweaty summer nights it finally came time to bit the bullet and replace everything. The salesman offered a few options and after going back and forth we found an option that hadn't been considered before - one…
Chris was complete in his evaluation, on time, professional. Def pleased w him and RS Andrew’s.
Great job.
did a good lob!!!
Hi - It was a pleasure working with Michael. He was very friendly, knowledgeable and explained everything he was doing in detail making sure I understood the "why" and "how". Very satisfied with the service.
After all is said and done the techs were all nice and seemed to do their best.
The technician was friendly and professional. Explained everything in detail and in a way that I could understand!
I was unable to light the pilot light on my 10 year old water heater. Neil Johnson was dispatched and quickly told me it needed to be replaced and that he might be able to return later in the day to install the new one. Luckily for me he did return and within a couple of hours I had a new water heater. I commend his…
Did a great job. Fast. Prompt.
Brandon was on time, pleasant, courteous and knowledgeable. Sharp young man!
Very nice young man. Very knowledgeable of the work that needed to be done.
Michael was knowledgeable in his craft and pleasant while servicing my unit. It was not an easy fix and parts needed to be ordered, but Michael patiently explained the process and the cost of the repair. Great service!
Tech showed up and found a blown capacitor and got my A/C unit back on line with no hassle or problems. I was very pleased.
Excellent service! He arrived earlier than expected and diagnosed and fixed the problem right away! I am definately smiling!😊
Sean is knowledgeable and remembered being here before and what the issues were. He is friendly and courteous.
Mr. Spooney provided us with fantastic service. He arrived within his service window. I was super cranky because it was super hot being without air and as the afternoon waxed on I became worried we would not have our a/c fixed. I guess we werent the only people that needed service... As stated, he arrived within the…
This is not the first time to meet Mateo - and just like the last time, he demonstrated great knowledge and professionalism. Always wanting to help or explain - we were very happy to have him return!
Josh is a very qualified repairman. He is easy to talk to & answer my questions.
Our technician, Josh Brown, was very professional and did an outstanding job finding the problem! I would highly recommend him to anyone looking for help!
Great experience…Jonte Berry stayed around for 30 minutes to make sure air conditioning unit was performing satisfactorily
Rep was professional, friendly, and knowledgeable and gave their utmost diligence to find, diagnose, and recommend repair options all whole working in hot conditions inside and outside of home.
Mr. Tim Golden is a very seasoned technician. Accessed my problem with in minutes and also gave insight on previous installation procedures that might have caused the problem. Tim told me the exact part needed to repair the system and the steps of installing the new part and what should be done to minimize future…
Very detailed!! I think he got it fixed correctly. We are hoping for the best. He did great job.
I needed last-minute AC service on a Friday night and called several local companies who were unable to assist. RS Andrews came to the rescue and had Xavair out to my house within a few hours. He was great to work with, personable, and knowledgeable about our AC issue. He had us fixed and cool in no time! We definitely recommend!
Jean from RS Andrew’s did a great job coming in professionally diagnosing the issue and communicating the problems.
Luis did a great job! I especially liked that he did not try to sell me unnecessary parts or service.
Very professional, knowledgeable and informative. Great crew!
Careful, experienced, courteous.
Desmond and Michael were great techs. Very helpful, thorough, and informative. I requested an earlier appointment time and he was able to accommodate, and get everything squared away in no time. Will be requesting him every time I use RS Andrews!
Young Man was professional and knowledgeable.
David was very professional, explained in detail what the problem was and offered options. Very satisfied with service.
Joe did a great job diagnosing an issue with a unit that was not supposed to be worked. Apparently, when the installation teak was here last Friday, a wire from the furnace to the compressor was broken. Now the newly installed unit and the 'older' unit is running as expected. Great work Joe!
Mr. Ellery Vigo was EXCELLENT! He explained what was happening with our unit. He went above and beyond our expectations, and he was fast! I would highly recommend Mr Ellery Vigo and RS Andrews!!
Jonathan Balom provided superior service. He expertly explained the issue with my AC system and my repair options. I will request him if I ever need to call RS Andrews again.
Top notch 👌 no complaints 👌
The technician was VERY GOOD. He knows his trade and resolves any problem quickly.
Excellent and timely repair and service! As a property owner and a landlord, I was very impressed with this service call. I will continue to use RS Andrews for my future HVAC maintenance and service needs.
Unbelievable fast and reliable, honest, and very reasonably priced. Love this company and love this guy!
Brandon was very knowledgeable as well as prompt and courteous!!! Definitely an A++!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
