Experts Reviews · Company report
RS Andrews logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

RS Andrews

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RS Andrews is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RS Andrews is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RS Andrews is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RS Andrews is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RS Andrews is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RS Andrews is better than 46% of electricians.C
46

Reviews for your job

Customers hired RS Andrews for 8 kinds of job.

RS Andrews for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 54 Google reviews tagged “Drain cleaning” · showing 40

Dena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Exceptional service, professional and knowledgeable.

Paid $800–1,000Not sureDrain cleaning
KeithLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent service by Adian Payne and I would use him again in a heartbeat!

Paid $200–400Reasonable priceDrain cleaning
UndreyLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

James did a great job. He was professional, inspected for any issues, found a possible issue, gave the quote, and was able to eliminate claims made by a recent home inspector. Good visit. The company also called me on the arrival time. The customer service interactions with the rep on the phone was very professional and timely as well.

Paid $1–200Reasonable priceDrain cleaning
Nicolene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Tech was right on time, quick and excellent service, and advised of future service needed

Paid $1,000+Not sureHeating system repairDrain cleaning
Harold5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Charles McQueen was excellent. He was prompt, professional, and very knowledgeable. He explained my problem and offered multiple solutions and told me about the consequences of each option for the plumbing and structure of my kitchen. Great job. I really appreciate him.

Paid $1,000–1,200Great priceDrain cleaningPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Scott10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mohamed Boussfel was very respectful, skilled, and knowledgeable. He came on the Saturday before Labor Day to diagnose and unclog a sanitary sewer line. He saved our weekend.

Paid $800–1,000Reasonable priceDrain cleaningSewer cleaningPlumbing leak repair
Aimee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our air-conditioning quit on a 90° day and it was almost 80° inside the house. They showed up at 8:30 in the morning and had us back up and running by 9:30 AM. Super nice, super efficient and even better: we’re back in the cool air on a hot day.

Paid $600–800Reasonable priceA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
DarrenLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Blake identified the problem. Talked me through what was causing he, how he would fix it, and what I could do to reduce the chances of it happening again. 10/10 service. Will recommend to others. He performed a drain line cleaning service, including a pan treatment

Customer photo from Darren's reviewCustomer photo from Darren's reviewCustomer photo from Darren's reviewCustomer photo from Darren's review
Paid $200–400Reasonable priceDrain cleaning
DeliciaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My technician James did an incredible job. I initially had a membership with a different company. (Assured Comfort) who came out to do maintenance but would check the drain connected to my AC, it clogged and flooded and ruin my ceiling. They sent two technicians in three days that couldn’t help me, prolonging the…

Paid $400–600Reasonable priceA/C system maintenanceDrain cleaningHVAC duct & vent repair
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ezequiel Soto (technician), did a drain cleaning in our home earlier today, July 30, 2026. He was very professional and explained in detail our problem and the fix beforehand . We’re very satisfied with his work and his detail to protecting our floor covering while in and out of the house. We’ve used RS Andrews now for approximately five years.

Paid $400–600Reasonable priceDrain cleaning
Trina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Pay was very professional, knowledgeable and helpful.

Paid $1–200Reasonable priceDrain cleaning
Donna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Scheduler was helpful and easy to talk to. The Plumber did a through job. Easy to communicate with. Cleaned up after themselves.

Paid $200–300Reasonable priceDrain cleaningFaucet repair
Judith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

It’s always a pleasure to have Chris Melton service my HVAC systems as he is the consummate professional. He willingly imparts knowledge & promotes a clearer understanding of how the systems should function as well as what to be mindful about! Thanks again Chris👍🏽

Paid $400–500Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Mariah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chris Melton was great! Pleasant, worked efficiently, and provided clear explanations and solutions for my problem.

Paid $1,000+Not sureToilet repairDrain cleaningToilet installation
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Loren was very professional and courteous. He was here for a bit to make sure the slow drain and leaks were fixed. He even checked the pipes in the crawl space and septic tank for backups. I will definitely call RS Andrew’s again for any plumbing issues.

Paid $400–500Drain cleaningPlumbing leak detection
Penn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Charles McQueen did a great job. Friendly, professional, knew what he was doing.

Paid $500–600Not sureDrain cleaning
Rawd3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Charlie McQueen was our plumber- he did an outstanding job explaining what our problem was and possible causes. He fixed the problem and stayed long enough to make sure everything worked. Very Professional!

Drain cleaning
Raylene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon Smith was the RS Andrew’s plumber that completed a massive repair in my son’s front yard. He was so professional and knowledgeable. It was a major undertaking, and I could not have been more pleased with the way it turned out. It took several hours to complete. Him and the entire crew did beautiful work to my yard.

Paid $1,000+Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Winfred1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Robert was very thorough with his work and explaining things.

Paid $1,000+Reasonable priceToilet repairDrain cleaning
Ralph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Absolutely impressed with the two gentlemen installers. They had challenges working in tight spots. They did not stop until the job was finished.

Drain cleaningFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Sheila8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

David Stitt was professional, knowledgeable and made us feel like we could trust him! We’ll definitely be contacting R.S. Andrews and requesting David with any future needs! Thanks David!!

Great priceDrain cleaningGeneral repairs
Jacqueline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Jonathan Chapman came to work on my garbage disposer that was not working and had my dishwasher backing up water. I decided to ask him to about a shower head that I had thought of putting in my guest shower. Jonathan was also helping to train an apprentice. I kept hoping that I would not need to replace the…

Paid $200–300Reasonable priceGarbage disposal installationDrain cleaningShower repair
resaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I had issues with a large overflow in my downstairs bathroom toilet. Called RSAndrews and they got a technician out the next day at my request. The tech was prompt, knowledgeable and courteous. The issue was assessed and addressed. The price was a bit more than I wanted to pay but I trust them completely as I have…

Paid $900–1,000Not sureToilet repairDrain cleaningSewer cleaning
star13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jaime was very thorough, took the time to explain and teach us some things about keeping the drains clean.

Paid $1–100Great priceDrain cleaningService not listed
sabrina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Daniel was a pleasure to work with. He explained what the problem was with our water pipes and solves them to my satisfaction. I will definitely call him again with any future problems!

Paid $200–300Reasonable priceDrain cleaning
BrianLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work!

Water heater installationDrain cleaning
Sandra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Zeek was professional and efficient. He explained everything thoroughly and ensured he kept the house clean.

Reasonable priceDrain cleaning
Judy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Detailed and professional. I would highly recommend this service.

Paid $1–100Great priceDrain cleaning
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thomas Connor did an excellent job without cleaning our drains. He was Personable, friendly, efficient and communicated really well.

Paid $100–200Reasonable priceDrain cleaning
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast and very attentive. Answered all my questions!

Paid $1–100Reasonable priceDrain cleaningWater heater repair
Thomas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brennen is a great plumbing tech! A bit overpriced but needed the love and B was on time, friendly and knowledgeable! We would use RSA again while my regular plumber is on vacation.

Paid $700–800OverpricedDrain cleaning
Ana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brennan did a great job at helping us with our plumbing concerns. He took his time to explain and walk us through each of our concerns, provided his experience and feedback, and was transparent about the fixes. I could tell Brennan genunily want to help and address our concerns rather than trying to upsell services…

Paid $1–100Great priceDrain cleaning
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Drew was very competent and pleasant on 10/26/2023. Jim Hinkle. And also on 03/11/2024.

Plumbing leak detectionHVAC system repairDrain cleaning+ Responsiveness+ Quality+ Professionalism
Sara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ivan was extremely knowledgeable and very professional as well. He was diligent and tried a few things to fix our unit before confirming that we need a new compressor. He also showed us a couple of ways to make sure our system is functioning as efficiently as possible that we didn’t know before.

A/C system maintenanceCleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
NeilLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sunday of a Holiday weekend and our main drain blocked backing water up through the toilet and causing a small flood in the basement! Paul from RS Andrews was brilliant. Arrived when promised and worked quickly to identify then solve our problem. Offered additional advice to help maintain our system. Very happy he was able to help us!!

Drain cleaning+ Punctuality+ Quality+ Professionalism
varghese9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Had good service at my house from the team of RS Andrews

HVAC duct & vent cleaningA/C filter replacementDrain cleaning+ Quality+ Professionalism
AudraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Xavier was excellent and explained everything! I would highly recommend him and will request him for my next maintenance. Thank you.

A/C system maintenanceA/C filter replacementHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service. Very knowledgeable. Jason is the best. Always professional and doesn't stop until the job is done right.

Drain cleaning+ Punctuality+ Quality+ Professionalism
JohnLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called R.S. Andrews about water build up in the drain pan of our a/c unit and tripping the float. Technician came out the following morning. Let me know the potential issues and the estimated costs. Discovered the clog and cleaned out the drain pan and flushed the system several times and ensured everything was…

HVAC system repairDrain cleaning+ Responsiveness+ Professionalism
robbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ezequiel did an excellent job and answered all my questions.

Drain cleaning+ Responsiveness+ Quality+ Professionalism

Show more drain cleaning reviews (14 more) →

Price

$305-36% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 4%Not sure 11%

Jobs customers hired them for

Compare with