Experts Reviews · Company report
RS Andrews logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

RS Andrews

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RS Andrews is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RS Andrews is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RS Andrews is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RS Andrews is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RS Andrews is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RS Andrews is better than 46% of electricians.C
46

Reviews for your job

Customers hired RS Andrews for 8 kinds of job.

RS Andrews for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$200–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 63 Google reviews tagged “Faucet repair” · showing 40

StephenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I’m in real need for insulation in my attic. R S Andrews representative, Albert Fabelo III, was both courteous and respectful. He is certified NADCA VMT and addressed my concerns with his knowledge. I was very impressed with his manners and confidence. Also, I’ve been very happy with both outdoor and indoor plumbing issues with my plumbing issues.

Paid $2,000+Reasonable priceToilet repairPlumbing leak detectionFaucet repair
Dawn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Jonathan did a great job. He did a a great job explaining everything and I was very pleased with the service he provided.

Paid $1–200Great priceFaucet repair
Maria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent customer service! The plumber replaced two bathroom faucets and an exterior water spigot that had been poorly mounted, so dripping was a constant issue. Very professional plumber, ensured everything worked properly and left all work areas clean. Also took the time to show us where the main waterline…

Paid $1,000–1,200Reasonable priceFaucet repair
David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Pau was great. He did a great job and completed the job quickly. His recommendation saved me money.👍

Plumbing leak detectionFaucet repairPlumbing leak repair
kathy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandon did an amazing job!

Toilet repairWater tank installationFaucet repair
ERMANIZIO4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Today, I was to have delivery of washer - valves did not allow. I called r s Andrews Immediately, someone accommodated for service all. James Mays arrived. He is professional and knowledgeable with what had to be done with valves. He shared opinion and options - what if first did not work. I am relieved and…

Paid $400–600Not sureFaucet repair
Phyllis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Charles McQueen III did a great job diagnosing and correcting several problems I had in my home. I highly recommend him

Paid $200–300Reasonable priceToilet repairFaucet repair
Rachel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super replacement of sink faucet.

Reasonable priceFaucet repair
FarazLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fantastic experience with Paul. Communication was excellent. He figured out the challenge immediately and was honest about everything. Didn't over charge and was transparent about everything. Looking forward to working with Paul again.

Plumbing pipe repairFaucet repair
Jerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tamarge went the extra step and resolved our problem without having to order a replacement

Paid $800–1,000Reasonable priceHeating system maintenance
Hubert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My experience was great John did a great job!

Reasonable priceFaucet repairFaucet installationService not listed
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent and very professional.

Faucet repair
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have used RS Andrews Electric frequently over the years and they have proven to be reliable and fair.

Paid $200–300Great priceFan installationFaucet repair
NorahLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We required an installation of a touchless kitchen faucet, and were very pleased by the work that Eric did. Eric is exceptionally competent and completed the job within such a short period of time. Really pleased about the work!

Not sureFaucet repair
Louis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The technician was on time, professional, and knowledgeable as to which direction to go in to quickly resolve my issue.

Paid $1,000+Reasonable priceFaucet repairPlumbing leak repair
Donna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Scheduler was helpful and easy to talk to. The Plumber did a through job. Easy to communicate with. Cleaned up after themselves.

Paid $200–300Reasonable priceDrain cleaningFaucet repair
Ann12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have an older shower, and Brennan was able to find the parts to repair it. He answered all of our questions and explained everything well.

Great priceFaucet repair
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

James did a good job.

Faucet repair
Jody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Brian Turner, technician, and his assistant did an excellent job of diagnosing a gas leak at my water heater and redesigning a more efficient setup and replacing the water heater. It was a huge all day job and they worked tirelessly to make sure things were improved and safe. He was excellent at explaining every…

Paid $1,000+Reasonable priceWater heater installationPlumbing pipe repairFaucet repair
Angelique6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lionel is customer focused, skilled, and attentive. He was even patient with my puppy that kept yapping at him.

Paid $800–900OverpricedPlumbing leak detectionFaucet repair
Harold12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

R.S. Andrews diagnosed and fixed to leaks at our house in an hour. GREAT FOLKS and GREAT JOB!!

Paid $700–800Reasonable priceFaucet repair
FredLocal Guide · 119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jaime has been great to work with. He managed through a complicated coordination mess with the GC doing work on our house and was very flexible and accommodating.

Paid $1,000+Reasonable pricePlumbing pipe repairFaucet repairToilet installation
Evelyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very good company to work with.

Paid $500–600OverpricedFaucet repairFaucet installation
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

James was great. Initial assessment was thorough and on target. Came back next day and made a quick install of two faucet cartridges that fixed the hot water problem we were having.

Faucet repair
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jaime was wonderful… he worked around my schedule, pointed out some concerns about my 60 year-old systems and left with plans for further work. Very careful not to let my cats out!

Paid $1,000+Reasonable pricePlumbing leak detectionFaucet repairPlumbing leak repair
CarolLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Paul, our plumber, was exceptional and provided expert and efficient service. Thank you, Paul.

Paid $1–100Great priceFaucet repair
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Knowledgeable service tech!

Paid $200–300Reasonable priceFaucet repairFaucet installation
NatalieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great professionism and demeanor. Info on minor versus major options for replacement and repairs, led to no-pressure decisions within my budget.

Reasonable priceToilet repairFaucet repair
Francine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jonathan did a wonderful job and was very professional and friendly.

Paid $300–400Reasonable priceFaucet repair
KLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Daniel was so kind very helpful and explained everything! EXCELLENT service

Plumbing pipe repairFaucet repair
George12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from…

Great priceToilet repairGarbage disposal installationHVAC system repair
Maureen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jonathan solved several plumbing issues for us today. He was persistent in finding a needed part, picked it up and returned to complete the job. We would certainly recommend him.

Paid $700–800Reasonable priceFaucet repairGeneral repairsShower repair
Suzanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Roberts was very thorough with diagnosis and ensured that I understood the issues and he addressed all of my concerns!

Paid $1–100Great pricePlumbing pipe repairFaucet repair
david8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always great service...period!

Paid $1–100Faucet repairService not listed
Diane12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We had a great experience with Brennan our plumber. He was an expert and made sure the job was done right. We highly recommend Brennan for all plumbing services! Thank you Brennan and RS Andrews.

Paid $600–700Great priceService not listed+ Responsiveness+ Punctuality+ Quality
EurvinLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great service, very friendly with very professional technician. The technician was thorough and efficient. He solved our problem and explained what it did. Very grateful.

Plumbing pipe repairFaucet repair
Cindy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Christopher was very nice and professional. He explained the issue and provided a quote, before fixing it.

Faucet repair
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

The repairman was great, but the way the company is structured he would of had to charge me twice to fix the problem with my shower, instead of figuring out how to solve the two different problems fix both of them so my shower worked properly and give me one final bill.

Paid $200–300OverpricedFaucet repair
ShechelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Had to call you twice in one month and every time RS Andrews comes through for me and my family.

Faucet repair+ Quality+ Value
burke3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jason was a smart, professional, solution oriented person. Great experience with him and the RS Andrews team.

Plumbing leak detectionFaucet repair+ Responsiveness+ Professionalism+ Value

Show more faucet repair reviews (23 more) →

Price

$305-36% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 4%Not sure 11%

Jobs customers hired them for

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