Experts Reviews · Company report
RS Andrews logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

RS Andrews

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RS Andrews is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RS Andrews is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RS Andrews is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RS Andrews is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RS Andrews is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RS Andrews is better than 46% of electricians.C
46

Reviews for your job

Customers hired RS Andrews for 8 kinds of job.

RS Andrews for HVAC system maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.882
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 882 Google reviews tagged “HVAC system maintenance” · showing 40

Kerrick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 hours ago★★★★★

The young man that came to my home was very helpful, on time, and knowledgeable!

HVAC system repairHVAC system maintenanceA/C system maintenance
Brent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Great job on showing pictures and video of the issue and very clear recommendations of what should be done and described safely issues if not addressed.

Paid $400–600Great priceHVAC system repairHVAC system maintenance
Jane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

He was great and helpful.

Paid $1–200Reasonable priceHVAC system maintenance
MichelleLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

I was totally happy with the job Ivan did today when he came out to do our fall heating inspection.

HVAC system maintenance
Wc3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Outstanding job. Got me all set up for a new HVAC system at pretty good price.

Paid $2,000+Reasonable priceHVAC system maintenanceService not listed
VeronicaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

I had another great experience with R.S. Andrews today! Blake Crosby came out to perform routine maintenance on my two furnaces, and once again, he provided excellent service. Blake previously serviced my air conditioning system earlier this year, and I was happy to see a familiar face. Each time he's visited, he's…

Great priceHVAC system maintenance
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★

Carlos did a very efficient job, finding the issue, alerting me to that issue, and solving it.

HVAC system maintenanceHeating system repair
PurpleladyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

RS Andrew always delivers outstanding service 👏🏾

Reasonable priceHVAC system maintenance
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Terrell gave me advice that will save me money.

HVAC system maintenanceA/C system maintenance
FrankLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Time for an autumn tune up on our systems and Waqas did an exceptional job. He found an issue and fixed it promptly. He was courteous, friendly and respectful to my home. Great guy

Paid $200–400Reasonable priceA/C filter replacementHVAC system maintenanceA/C preventive maintenance
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Tech was on time. Courteous, friendly, and helpful. That's why we have used RS Andrews for over 20 years.

Paid $1–200Reasonable priceToilet repairHVAC system maintenance
JayLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

RS Andrews is awesome and Jaime was professional and proficient.

HVAC system maintenanceHeating system maintenance+ Responsiveness+ Value
Erica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Michael was amazing! No high pressure sell-up, concrete suggestions and an economical way to move forward!!

Paid $600–800HVAC system repairHVAC system maintenance
GenevaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Terrell was polite and professional. He was also knowledgeable and explained everything. We will definitely recommend RS Andrews. Thank you.

Great priceHVAC system maintenance
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great work. Quick yet thorough

HVAC system maintenance
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great job and excellent service and quality

HVAC system maintenanceInstall thermostatHeating system maintenance
Dick12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Anthony is great and we really appreciate his personality and through work ethics. Thanks

Paid $100–200Great priceHVAC system maintenance+ Professionalism
Libby9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Teyon is doing a great job for me. We have had several issues to deal with and he always explains what is needed and why. My HVAC has had to have several parts replaced and he has checked out every repair after it has been made.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
J.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

An unbelievably great company! It’s rare these days to have an actual person answer the phone at any company because of AI. All of my interactions with RSA team members have been exceptional—from the sales person to the technicians, most recently, Colin and Waqas. Kudos to RSA for having such a great employee base;…

Paid $2,000+Great priceHVAC system maintenanceHeating system installationHVAC duct & vent cleaning
J.SkinnerLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Responsive and reliable crews work well with our residents and take pride in a job well done.

Paid $2,000+Reasonable priceWater heater installationHVAC system repairHVAC system maintenance
Ms.Local Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

My service tech was professional, friendly and very helpful explaining benefits in having a service plan offered by RS Andrew. He's well versed and vested in his profession as a HVAC technician. Great service today. Satisfied customer Ms. Jennings

Paid $100–200HVAC system maintenance
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Anthony was great. Very friendly and was very thorough

Paid $1–200Reasonable priceHVAC system maintenance
Guy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

On time, prepared and knowledgeable. Colin is a great service tech. Friendly and easy going, I never feel like I’m being upsold.

Paid $1–200Reasonable priceHVAC system maintenance
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

RS Andrews has serviced my HVAC unit and keep it running at top performance for years. The pricing always appears to be pricier on one side of the value but the value has proved to be effective and operating at to performance. Thank you RS Andrews.

Paid $100–200Great priceHVAC system repairHVAC system maintenance
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Nick did a great job. Good company. Been with them for years.

HVAC system maintenance
Lyneil6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great job with service - my second unit upstairs would not kick back on upstairs. Had to reschedule for an electrician to check out.

Paid $1–100Great priceHVAC system repairHVAC system maintenance
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Colin French continues to do a very good job.

Paid $200–400Reasonable priceHVAC system maintenance
Bonita11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very professional, pleasant and thorough person. Checked all equipment in the attic and out back. I would recommend him to my friends and family.

Paid $1–200Great priceHVAC system maintenance
Fred6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Anthony was great!!! Thanks Anthony!!

HVAC system maintenanceHeating system maintenance
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★

Great service. Knowledgeable. Courteous

HVAC system maintenance
Haazim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

A maintenance of my furnace was performed, and they did a great job.

Paid $100–200Great priceWater heater installation
LINDA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

This was maintenance plan service. No charge for this visit. Colin was wonderful, Comes in, goes straight to the furnace. Begins checking and recalibrating lines, if needed. Changes out the air filter. Enters date of service inside the unit and he's gone. My partner John, who has his contractor's license, was impressed. See you next year Colin. Linda

Paid $1–200Great priceHVAC system maintenance
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★

Courteous and efficient

Paid $100–200Not sureHVAC system maintenance
MichelleLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Nick came out to do a furnace season tune up. He arrived on time, did a great job and gave us some safety tips.

Paid $300–400Reasonable priceHVAC system maintenanceFaucet installation
Reginald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Efficient, pleasant, did a great job.

Paid $1–100Reasonable priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Heiwote16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Excellent service. Friendly and explained in detail what he did. Thank you

Paid $200–300Great priceHVAC system maintenance
warren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Yonas was very professional and explained the changes needed for the Heating Unit

HVAC system maintenanceHeating system repairInstall AC
Adi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Super knowledgeable. Super professional. Highly recommend.

HVAC system maintenance
Paul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

RS Andrew install team showed up on time was very knowledgeable, polite, and professional. Outstanding by all measurements.

Paid $2,000+Reasonable priceHVAC system maintenanceHVAC duct & vent installation
Rhoda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Knowledgeable kind helpful explaining all answers your questions a relief when you don’t have any concept of what needs to be done. Thank you Mr Powell

Paid $1–200Great priceHVAC system maintenance

Show more HVAC system maintenance reviews (842 more) →

Price

$305-36% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 4%Not sure 11%

Jobs customers hired them for

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