How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for HVAC system maintenance
Clear ✕All 882 Google reviews tagged “HVAC system maintenance” · showing 420
The young man that came to my home was very helpful, on time, and knowledgeable!
Great job on showing pictures and video of the issue and very clear recommendations of what should be done and described safely issues if not addressed.
He was great and helpful.
I was totally happy with the job Ivan did today when he came out to do our fall heating inspection.
Outstanding job. Got me all set up for a new HVAC system at pretty good price.
I had another great experience with R.S. Andrews today! Blake Crosby came out to perform routine maintenance on my two furnaces, and once again, he provided excellent service. Blake previously serviced my air conditioning system earlier this year, and I was happy to see a familiar face. Each time he's visited, he's…
Carlos did a very efficient job, finding the issue, alerting me to that issue, and solving it.
RS Andrew always delivers outstanding service 👏🏾
Terrell gave me advice that will save me money.
Time for an autumn tune up on our systems and Waqas did an exceptional job. He found an issue and fixed it promptly. He was courteous, friendly and respectful to my home. Great guy
Tech was on time. Courteous, friendly, and helpful. That's why we have used RS Andrews for over 20 years.
RS Andrews is awesome and Jaime was professional and proficient.
Michael was amazing! No high pressure sell-up, concrete suggestions and an economical way to move forward!!
Terrell was polite and professional. He was also knowledgeable and explained everything. We will definitely recommend RS Andrews. Thank you.
Great work. Quick yet thorough
Great job and excellent service and quality
Anthony is great and we really appreciate his personality and through work ethics. Thanks
Teyon is doing a great job for me. We have had several issues to deal with and he always explains what is needed and why. My HVAC has had to have several parts replaced and he has checked out every repair after it has been made.
An unbelievably great company! It’s rare these days to have an actual person answer the phone at any company because of AI. All of my interactions with RSA team members have been exceptional—from the sales person to the technicians, most recently, Colin and Waqas. Kudos to RSA for having such a great employee base;…
Responsive and reliable crews work well with our residents and take pride in a job well done.
My service tech was professional, friendly and very helpful explaining benefits in having a service plan offered by RS Andrew. He's well versed and vested in his profession as a HVAC technician. Great service today. Satisfied customer Ms. Jennings
Anthony was great. Very friendly and was very thorough
On time, prepared and knowledgeable. Colin is a great service tech. Friendly and easy going, I never feel like I’m being upsold.
RS Andrews has serviced my HVAC unit and keep it running at top performance for years. The pricing always appears to be pricier on one side of the value but the value has proved to be effective and operating at to performance. Thank you RS Andrews.
Nick did a great job. Good company. Been with them for years.
Great job with service - my second unit upstairs would not kick back on upstairs. Had to reschedule for an electrician to check out.
Colin French continues to do a very good job.
Very professional, pleasant and thorough person. Checked all equipment in the attic and out back. I would recommend him to my friends and family.
Anthony was great!!! Thanks Anthony!!
Great service. Knowledgeable. Courteous
A maintenance of my furnace was performed, and they did a great job.
This was maintenance plan service. No charge for this visit. Colin was wonderful, Comes in, goes straight to the furnace. Begins checking and recalibrating lines, if needed. Changes out the air filter. Enters date of service inside the unit and he's gone. My partner John, who has his contractor's license, was impressed. See you next year Colin. Linda
Courteous and efficient
Nick came out to do a furnace season tune up. He arrived on time, did a great job and gave us some safety tips.
Efficient, pleasant, did a great job.
Excellent service. Friendly and explained in detail what he did. Thank you
Yonas was very professional and explained the changes needed for the Heating Unit
Super knowledgeable. Super professional. Highly recommend.
RS Andrew install team showed up on time was very knowledgeable, polite, and professional. Outstanding by all measurements.
Knowledgeable kind helpful explaining all answers your questions a relief when you don’t have any concept of what needs to be done. Thank you Mr Powell
Eric did an excellent job. Worked carefully and quickly. Explained what he was doing and what needed to be replaced. Very personable and professional.
Great service! Drew did a wonderful job, was on time and very personable and professional!
RS Andrews was so nice to deal with. They were very easy to schedule, prompt -arriving on time and with good communication before and after service. My comfort Advisor, Will was very efficient and made sure I understood what was happening with my HVAC system and what potential issues would arise. He reviewed…
The tech (Jonte) that did the maintenance on my system was very nice and he was knowledgeable about the installed system and HVAC systems in general. He’s one of the reasons that RS Andrews has and will keep my business.
We had a new Lennox HVAC system installed in our home. The RS Andrews sales team, technicians and service staff were super...patient and kind. I can't say enough about the technicians. We have an older home and the installation had its challenges...working in the attic and outside. They were well-trained and were…
I was very satisfied with your technician and the work performed. He was very polite and personable young man. I would be happy to use R.S. Andrews again. The only thing I did not get was a receipt. He was having a problem with his tablet at the time, If you could email a copy of the receipt it would be most appreciated. Danny Nash.
Thanks so much for giving me the peace of mind I need for a few more years. And thanks for keeping my HVAC system in top shape. Yonas Chimbanda did a great job for us.
Excellent.
Calvin was on time and did a great job.
Blake was very professional and told me exactly what needed to be done so I would not have any more issues. Highly recommend!
As always. Service was on time, and efficient. Anthony was friendly, and knowledgeable. He answered all my questions.
Blake was thorough and worked very efficiently. He did find one problem and gave me a reasonable quote. Yes, we will be using RS Andrews in the future.
Came on time. Finish the work.I gave them service contract for 2 units at reasonable price. Very very happy.
Nick was very professional and did a great job inspecting my furnaces.
Jonte did a great job today. He cleaned my older compressor unit very thoroughly. I totally recommend RS Andrews.
Xavair , was very professional and friendly as well. He knows what he’s doing and is very thorough . Nice job, well done X
Very friendly and took the time to explain everything!
RC Andrew's always does a great job. The techs are always super nice, and very informative.
Wow! The guy was fantastic. I didn't think professionas like him existed anymore. The technician, Mohammed Shah, was more like a good friend helping me out than a technician sent by the company. He took his time explaining everything to me. I couldn't hope for a better experience.
Brennan Pilson replaced the thermostat on my hot water heater today. He came on the same day that I texted him that my hot water was out. Brennan has always been reliable and professional. I appreciate his excellent work and courteous manner.
He was excellent. I am so much more knowledgeable and confident about how the hvac system works as a homeowner should be. He took the time to explain everything he was doing. He even fixed another hvac guy mistake. I was grateful: You have a customer for life.
Great service and very nice technician that came out to our home. Very satisfied!
Nick was on time and thorough and gave me information on what I might want to replace myself for more reliable performance.
The Great Service Person is very knowledgeable
RS Andrews keeps my home systems working...waking up and finding a large pool of water on your kitchen floor can be frustrating! However, I called RS Andrews and they had an opening at that time...James Mays arrived 45 mins later replaced a faulty faucet and within the hour everything was back up and running smoothly! Thank you RSAndrews/Mr. Mays!
Mr. Kilgore arrived on time and was thoroughly professional and responsive on his visit. He helpfully explained some issues regarding our HVAC systems, and he suggested some important additional systems we should consider for our home. We have used R.S. Andrews for years because of the quality of services they provide.
Fred Williams was professional and friendly. He answered all my questions and I am very happy with the service. I use RS Andrews for both my business and my home and they always treat me right.
Nick was very good at informing us as to what he was doing.. he was professional and did quality work.
The technician was on time and very knowledgeable. Checked everything out for us.
Very honest and professional!
Calvin was professional, prompt, knowledgeable, and took time to educate me on my system. I appreciate his great customer service.
Kyle was fantastic! Professional, engaging, AND, able to determine the cause and repair in short order! Thank you.
He did excellent work..work was done accurately and in a timely and professional way..thank u.
Kawme is very knowledgeable, assertive explained the process and reasons we needed a service call. RS Andrews is fortunate to have him on their staff.
Professional services in a timely manner
The tech was professional and friendly.
Very professional and thorough Left the job site very clean
Xavier was very friendly and professional during our air conditioning maintenance appointment. He is obviously very knowledgeable and skilled. Thanks for a great job!
Drew was great! He explained what the maintenance service entailed and answered all my questions. He is professional, courteous, knowledgeable and friendly.
Xavair was a fantastic technician — thorough, communicative and polite.
Nick was professional, courteous, and thorough in providing his expertise and service. Completely satisfied with his performance!!!
Have used RS Andrews for HVAC and plumbing for several years. They are always on time, very professional and have you confirm any additional services and charges. Subscribe to their maintenance plan which gave me priority when my water heater died and had installed the same day. Worked with other HVAC and plumbers…
Mr. Tyrell was professional and was able to identify a problem in my HVAC system and corrected it. Now my AC runs excellent! I’d give him 10 goal stars if they let me. Mr. Tyrell was very knowledgeable, friendly, and very courteous, I highly recommend him. Best regards, TONY
Colin was very prompt, professional and efficient
We're very please with the work that was done
Terrell was absolutely fantastic. Really communicative, helpful, and friendly.
Waqas and Yonas were courteous, professional and efficient.
Josh was friendly and professional. After completing the service, he was kind enough to take something down that was too high for me!
Amazing
Plumber was available in short time and did great job!
I had the opportunity to get my HVAC unit serviced by RS Andrews and I must say the Blake the Technician that they sent out was super knowledgeable! My unit was throwing some codes and Blake took his time inspecting my unit to make sure we got down to the bottom of my it was throwing codes. He educating me…
Blake Crosby was Great!! Excellent Customer Service, and knowledgeable. Very detailed with his inspection of A/C and heating unit.
Neil tested the drain line of the washer and assured me there wasn't a blockage. He was prompt and courteous.
Very knowledgeable about what he came to do and very professional in his craft. Highly recommend him to anyone who needs his services.
I appreciate Chris and the parts person showing up right on time today and taking care of things quickly, thoroughly and efficiently.
The tech, Chris was very professional and explained what he found and what needed to be done to correct the problem.
Teyon is bee personable and accommodating. He was very efficient. Good job!
HVAC house inspection went well. Thank you, James.
Wendell is the type of employee I am certain every company wishes all their employees were like. Professional, friendly, knowledgeable, and efficient.
Blake was/is the BEST!! He was very thorough in his visit and got things done in a timely manner. Thank You for service and expertise today.
I have dealt with R. S. Andrews for almost 20 years and they continually provide professional and prompt service year after year. R. S. Andrews has handled HVAC maintenance and installations, plumbing and electrical services and I heartily recommend them as a service provider!
They did a great job and came exactly when they said they would!
Kiwame was very nice, thorough and professional. He answered all of my questions.
Recently I had Drew Johnson of R.S. Andrews in my home to perform a yearly HVAC maintenance check. I found Drew to be prompt, courteous and professional. He took the time to explain what the maintenance involves and why. After he finished, he asked if I had any questions and if there was anything else he could do…
Very knowledgeable and professional. Will request him again! Would like to have him as my primary technician
I scheduled hvac service 1 month out, then 10 minutes before our appointment slot, I called to confirm because I hadn't heard from them. They told me they no longer work with my building and cancelled the appointment without ever reaching out to us. Bad service
Showed up on time .Very knowledgeable.
Devonte Lucas was the HVAC Professional assigned to perform my AC maintenance. He arrive within the window and proceeded to work right away. Performed all of the required checks and he answered my questions. After everything was completed he reminded me to call, if I had any problems. Mr. Lucas was very…
Devonte did an excellent job. He was efficient, professional, and responsive.
We've had several companies in the past come to our home to work on our AC unit. Hands down this is the best it's felt. I wasnt even home for the service but it was worth every penny! Mohammad Shah has done an outstanding job. Usually my unit is set for 74 degrees but I increased it to 75 today because it was so cold! Im loving it!! Thanks again Mohammad!!
Michael Powell could not have been nicer or any more knowledgeable of my a/c system. He’s a definite asset to RS Andrews!
Great service. Jonte was very professional and knowledgeable. Highly recommend this company.
He was very nice, knowledgeable, prompt, and informative
Great Job! Very knowledgeable about the unit/system.
Great service as usual. Company has always sent knowledgeable and personable employees.
Super job. Went through all of the HVAC controls and condensate pump. Found and replaced bad motor start capacitor. Cleaned extremely filthy condenser fins and coils so they were shiny again. Saved an overworked compressor. All around top job.
Our experience with RS Andrews was excellent! This was our semi annual maintenance, and Mohammed, our technician, did a thorough check with dependable and easy to understand maintenance information.
Very kind and knowledgeable. Made great recommendations.
Outstanding customer service! Professional and courteous support. Great! Thank you.
Great tech and well coordinated dispatch.
Sean Buie was superb. He appeared knowledgeable and shared what he found with me in terms I can understand. He was emotionally intelligent. We hope he is assigned to us again! Sean was back to install an igniter that he had to order on his first visit (he doesn’t routinely carry this necessary part in his truck). We…
Very prompt, courteous, and professional!
Yonas was great.
Work completed successfully. Work was for system inspection only - no actual work was planned. Inspection completed. Need to wait for work to be planned - order placed.
David is always very professional! David Rosati was very professional and checked out our new heat pump. He added vibration dampers to help with the noise the system was making and then proceeded to make sure it was working well. This was very much appreciated as we have been experiencing temperatures as low a 8…
Today (6/11/2026 CHRIS MELTON was Professional and Kind! Chris is a FANTASTIC Technician and is always “willing to go the extra mile “to make sure the Customer is completely Satisfied. He did an Excellent Job and explained the service performed. RS Andrews always does a Great Job. Job Well Done by All…. Fantastic…
Kwami arrived on time, was professional and friendly.
Pau Sum was on time, good knowledge and showed me work. Work done in less than 1 hour. Great job. Very pleasant worker.
The guys came and did a great job! Clean and respectful.
Efficient, personable, knowledgeable, practical.
James provided a good service - even at the end of the day.
Jessey and friend installed new thermostat. Took time to show me how to use. Would recommend this crew!
Always professional, thorough, and efficient. The professionals always arrive on time and work to resolve the customers issues.
Chris is fantastic. Very knowledgeable, professional and efficient. I’d recommend him for all of your HVAC needs.
Excellent customer service! David always does a great job.
Mr. Anthony French was very professional, knowledgeable and on time a keeper for the company. Mr. Walton stone mtn
Professional and knowledgeable. Teyon is one of the best technicians.
Terrell did a great job. He was professional and friendly. The maintenance was completed efficiently. Terrell made sure I had no questions I wanted to ask before he left.
Luis came to perform maintenance on my A/C. He was very polite, kind, professional and knowledgeable. He did an outstanding job of explaining what he was doing and why and answered any questions I had. He even informed me about my water pressure being too high even though I had the PRV replaced in October, so I…
My hot water heater went out in the evening. I called R. S. Andrews. This is my first time dealing with them. Next day Todd arrived on time and was very professional. He replaced my hot water heater in less than two hours and did a great job. I was very impressed with his product knowledge, not only his product…
I've dealt with RS Andrews for several years now, and in a couple of different capacities, and I would highly recommend them for whatever you need. They're good people, and that's what is most important.
Michael Powell is a knowledgeable and friendly technician. Every time he's come to our home for service and maintenance, he's always professional, takes his time and explains what he's doing. He also makes suggestions and answers any and all questions you might have. I defiantly recommend Michael Powell and want…
It’s always a pleasure to have Chris Melton service my HVAC systems as he is the consummate professional. He willingly imparts knowledge & promotes a clearer understanding of how the systems should function as well as what to be mindful about! Thanks again Chris👍🏽
Very timely. Explained everything he did. He was very professional. I am very satisfied with this visit.
On time, courteous and efficient.
My husband and found Jonte to be professional and courteous. He inspected both the inside and outside HVAC system. He answered our questions. We found the service was done quickly and efficiently.
Michael did a great job servicing my HVAC systems. He came out to address a foul smell and ended up diagnosing that the dehumidifier wasn’t wired correctly. He fixed the issue, and since then the smell is completely gone. The dehumidifier is now working properly, and the house is cooling as it should. He was…
very pleasant and knows what he was doing and was on time. Thank you Sir.
Mr. French was professional and courteous. He completed the maintenance in a timely manner and explained services rendered.
I have 3 old units and Ivan has done a great job keeping them running until we can replace them!
Xaviar was perfect. He caught a simple error made by the previous RS Andrews tech Now all my HVAC systems are working fine.
👍Received my yearly spring inspection by tech. Keyshawn. He was very friendly and professional. He did a thorough inspection/maintenance of my HVAC system & outdoor unit.🙂
Jonathan is always very helpful and professional. He always take the time to explain what needs to be done and answers questions. Very nice to work with him.
Ivan did a terrific job. Very pleased with his professionalism and communication. Highly recommend him.
Nick was amazing, and very knowledgeable. He is the best technician i have had. I highly recommend Nick. .
Had a great experience! Both gentlemen were efficient and easy to work with.
The technician was just a ray of sunshine, polite thorough professional and knew his job. Very good representative for the company, nice young man.
Yonus was a cordial and knowledgeable Tech. Would like to work with him again. He has good Skills !
Love RSAndrews and Ivan is amazing!!! Truly recommend to all!
great job
Alberto delivered my filters exactly as we discussed. He always does a great job for me no matter what it is. Thank you for providing excellent service!
The technician was on time and performed a thorough inspection. I was pleased.
Colin was friendly, professional, and efficient. He identified a small issue with my unit and resolved it very quickly.
Victor was Awesome! He took enough time with me to show me how to program my thermostat, which I didn't know I could do, so he saved us from buying a new one...and he was thorough in the maintenance check and made sure I was good with everything before he left. Thorough, professional, knowledgeable and friendly.
Terrell was great. He was very knowledgeable and thorough. He identified and fixed the problem quickly. Very pleasant. Thank you.
Jonathan was wonderful! Very knowledgeable, patient, productive and professional. Jonathan took time to explain everything and made the experience for a first time homeowner easygoing. Would definitely recommend the company and using Jonathan.
Patient, competent, thorough
David is the greatest!! So thorough and knowledgeable!
Great service. Very professional and efficient. They arrived on time and finished in a timely manner. The technician was informative. My new AC unit is working well.
Very professional and explained everything thoroughly. Teyon Spooney was our tech today.
Ivan Medina was fantastic, he is very thorough and he explains everything he's doing, He has a great sense of humor also which was great
Tim always does a really good job for us. He is efficient and courteous, and he explains clearly what he does.
It was a great service call from start to finish
Jonte was great and super efficient during his visit. He was courteous, attentive and offered different resolutions for our AC problem that we should consider. He’s an awesome tech and employee with R.S. Andrews
Mo was on time, thorough, and had good suggestions. Highly recommend you ask for him. Signed up for one year of the maintenance plan and did add a capacitor to support the unit starting up, otherwise would've spent less.
I have a service contract on my hvac system. RSAndrews sends technician twice a year to do check up. Always thorough and do good inspection. Luis was just here and did a great job.
Blake has always been polite, kind and professional. He's always shows respect for our home by making sure he enter the house with clean shoes, he is mindful of putting things back where they were if he have to move things around, he clean up any mess he makes if any.
Excellent tech.
Jonte was great. Very professional kind and explain everything I needed today. He is a plus for the company. Very well pleased. He took the time to explain everything to me. Just A GREAT person and knowledge about his job. So pleased with the service
Chris did an excellent job. He explained everything well and recommended additional information to ensure that I'm getting the best out of my HVAC/Heating System.
The repairmen was on time did agreat job Didn't take long, very knowledgeable ,explain everything he perform
Professional, friendly man. I have always received great maintenance and service from R.S. Andrews. I've been a customer of theirs for over 25 years.
Great service. Super friendly!
Luis is always professional and informative. He arrives on time and very knowledgeable.
Terrell was friendly, polite and efficient. Was nice to meet him.
Good company I use them all the time. Always on schedule and keeps the unit working properly.
Had some issues with a recently installed thermostat. Victor was quick to diagnose and correct the issue. He made sure to keep me informed on all the whats and whys for everything along the way. Great guy.
Great job, Anthony!
Very please with service. Brandon had a professional attitude.
Our service Tech was Mohammed Shah. Could not be happier with the service we received. Mohammed was punctual, professional, knowledgeable, and courteous. He did an excellent job. Would highly rate both Mohammed and RS Andrews.
Ivan did a great job and want him to be my regular technician.
Excellent service, yet one more time, and Calvin was incredibly thorough! Glad to know I'm in good shape.
Jose Sanchez did a thorough job assessing the air quality in our house. Explained all findings in great detail.
Out of all the regular services we use(cable, lawn care, pest control, etc.) RS Andrews is far and away our BEST!!! All our techs have been great, and David Rosario is no exception. On time, courteous, professional, respectful and quickly diagnosed an issue that would have cost a lot more to repair if not caught in…
The tech came at the first part of the appointment window and was done well before the end of the same time window
Luis, provided reat expertise, expertise and professional
D. Rosati was our technician. We have name-requested him to service our two HVAC systems for 3 years. He is patient and thorough in running the tests on our systems and keeping them in excellent working condition. Mr. Rosati reminds us of the latest information to help our systems run at maximum efficiency. Mr.…
Great service! He was awesome!
Brandon was courteous, well, mannered, professional, explained how the system works and answered all questions I had, and made suggestions. Very happy with my experience today.
Yonah was polite and professional I paid $149 for a new air filter that lasts for 12 months
Great team. Thanks. Great work Colin French adjusting the HVAC in my home. ready for summer
Alberto III and Luke did a fantastic, thorough job cleaning and disinfecting the ducts, replacing filters, and replacing the ozone and UV lights in our HVAC system. They're quite knowledgeable and personable, too. I can't recommend them and RS Andrews highly enough!
Anthony was on time and went right to work. He documented everything for me and was on his way when the job was complete. Thanks Anthony.
Yonas did an outstanding job. He was very thoughtful and knowledgeable. Above that he worked hard and made certain that the job was done correctly.
Been dealing with RS Andrew's for several years and I feel like a new customer each time. Keep hiring good professional people. Victor is awesome!!
Awesome. On time, quick and efficient. Highly recommend.
My technician was Michael PowellI have never been more impressed with any technician. He not only completed the task that he came to take care of but he also found a couple of other things that could eventually be larger problems. Those things have been scheduled to be completed soon. Thank you Michael.
“Outstanding service. Amber was extremely professional, highly knowledgeable, and treated me with the utmost kindness, respect, and consideration. Her attention to detail was exceptional, and she took the time to thoroughly explain everything so I fully understood the process. It is rare to encounter someone who is…
Knowledgeable, prompt, helpful
David was the best in every way… professional and thorough and smart! Lovely guy too…
The service tech came on time. He was very good, fast and efficient.. I would highly recommend this company.
Mohammed was prompt , very knowledgeable and professional. He explained all options for repair Thank you RS Andrews M. Howard Us Army Retired
Travon did an excellent job in diagnosing my electrical problems. Polite capable and efficient… can’t ask for more!
Jonathan Balsom is a great service technician. Always positive and honest with his work. I always request him when my ac or furnace needs servicing. You should try him, you won't be sorry 😐 .
Just had electrical service done 3/2/2026 again as usual the Tech Mr Harold Lyon was on time professional polite and informative he also wore shoe covering which was a plus for me . I had a good experience today as always I have been using RS Andrews for the past 20 years and it’s always been a pleasure working with them.
Mr Berry was very professional and informative. He gave helpful hints to make sure everything was OK. Excellent Technician!
Gary was great- knowledgeable, efficient, thorough. Kenny, the commercial hvac dept supervisor is also terrific - gets quotes back quickly, answers my questions promptly and gets things ! I feel like they are on my side!
Nick did a great job! He let me know all he was doing and explained a few things to me! Appreciate it!
Very professional , exceptional service
Kwame was polite, prompt, and Educational. He helped me understand the importance of using good quality filters for HVAC. I better know the service warranty after year one. I will get the air ducks cleaned when you guys come out in June. All because Kwame took the time to help me better understand my options.…
Very professional, company sent picture ahead of time and name. Anthony was efficient and professional. Very happy with our service. Will continue to use RS Andrew's for our HVAC service.
Excellent service from Anthony. Thanks
Great job, very professional. I would recommend them always.
Lakai was polite and professional and did a good job troubleshooting our system. Great customer service!!!
Luis Mateo was great. Respectful, kind, thoughtful, explained what he did an was doing. Even the dispatch people were great and patient. Contracted with them for years. Well done.
Jonathan Balom did an amazing job! He is very thorough and professional. Highly recommended asking for him and working with RS Andrews.
I almost can’t believe the level of service we receive from RSA! Everyone is so nice, helpful and thorough. What a gem of a company to work with!
David is a trusted, knowledgeable HVAC technician. He is always professional and personable. He gives updates as he locates issues and always gives his best expert advice. R S Andrews is reliable and I can count on them to deliver great service. Their dispatchers are great at getting you service ASAP. And I like…
Knows his stuff. Got in and out in record time.
I highly recommend RS Andrews for their professionalism & expertise when caring for my AC & Heating needs! They are are prompt & fair about their cost! I get the Annual plan to take care of my unit & discounts if additional parts are needed.
GREAT TECHNICIAN - Professional , friendly, and welcomer of questions.
Michael did a wonderful job
Tech Anthony French was attentive and thorough. He was here for semi-annual checkup and maintenance. I like that I receive an after-visit summary of the work that was done. With my annual maintenance contract, the visit was no charge and I am satisfied with his work.
RS Andrews has always been very responsive and the service representatives are very knowledgeable when they come to my home for the bi-annual service visits. Today was no exception! I was very impressed with our technician today. He was friendly, knowledgeable and extremely easy to work with.
Prompt, efficient and thorough. Could not have better service.
Drew was excellent! Very knowledgeable and transparent! Thank you Drew!
Nick Hulsey of RS Andrews was exceptional in his knowledge and did a great job. He was very methodical in his service and very communicative in sharing his observation, what he serviced and with his recommendation. Lots of confidence in Nick.
Nick once again saved RS Andrews a customer.
Anthony worked very hard and diligently. I trust his results. But it is getting VERY expensive.!!!!!
Very professional and informative. Thanks for the service.
The twice a year HVAC Maintenance Service Plan price and service is Great.
Our RS Andrews technician, Tim, was so friendly and personable, and more importantly, he got our HVAC running again. He was efficient and professional.
Very responsive! Service crew are very knowledgeable and kind! RS Andrew's never fails us! Jonte was friendly and professional.
Very good
Job well done!
Neil did a great job for us in a short amount of time. Weappreciate what he did for us.
Terrell Thomas did a great job for me today. It is inspiring to know that RS Andrews has employees with such strong work ethic such as Terrell has.... TY....
Excellent service and really explained everything going on with my unit. Will request him next time.
5 Stars for Calvin Russell. He arrived on time, made us feel he did a thorough job of the inspection.
Originally, had RSAndrews install our HVAC system almost 10 years ago. They have maintained it since then. We are very happy with their professionalism and expertise. They arrive on time and complete the work expeditiously. They make suggestions for improvement and alternatives. In an ocean environment, we are especially happy with their performance.
Disappointed that I chose RS Andrews to install and maintain my HVAC mini-split system. The installation was plagued by their failure a long mix-up in the ordering and delivery of parts. I was prepared to let that slide but the warranty and maintenance has been a nightmare. Now, I have been lied to by the…
The gentleman who helped my mom was very pleasant to and was able to explain and break things down to her so that she would understand.
RS Andrews (via Calvin Russell) did another wonderful job. My regular heating check up went well.
Michael arrived on time. He was professional . Michael explained what he found. He explained what was necessary and what would help the unit run more efficiently.Very happy with this semi annual exam.
The team did a fantatic job. Left everything in order and clean. They arrived on time, went right to work, and finished in about six hours.
Ivan did a great job getting our heat pump working again. Came out the same day we called. Problem fixed!
MR HULSEY KNOWS HIS BU SINESS. H, HE IS VERY COMPOTENT IN HIS FIELD. ON A SCALE OF 1-10 HE IS A 10.
David and Brian were professional knowledgeable and friendly. In my opinion, they went above and beyond the call of duty.
Xavier did a great job! Friendly, professional and good quality work.
Very professional.
Teyon is my RS Andrews Technician of choice. He is always professional and extremely thorough
Victor did a great job. Explained all the details and answered all my questions. I could not ask for a better experience.
The technician, Chris Melton was very knowledgeable and friendly. He provided an explanation of the workings of the system, and was even able to address my concern about the sound that it swas making. He knew exactly what sound I was speaking of, even though I was doing a terrible job of describing it. I am very pleased with the service. Thanks Chris!
Kwame was prompt professional and helpful!
James Neal with RS Andrews came to our residence to service our heating. First, I would like to say he was on time and second, he was respectful of our home by insisting he where booties over his shoes. He finished the job in a short amount of time and provided recommendations without any pressure. I would highly…
Terrel was friendly and professional. He made sure to check if I had any questions before he left.
Jonathan is always very pleasant. Very polite shows up on time. Does a good job. Doesn’t leave any mess in my basement just fabulous. He’s a fabulous employee. Thank you so much.
David was a wonderful technician. He went out of his way to show me all that he was doing for the checkup by R.S. Andrews. I had not previously had someone who took the time to show me some of. the details of what they had done in checking on the functioning of my HVAC system.
We have used RS Andrews services for over 30 years at two different homes. Whether HVAC, plumbing or electrical, they always are on time, friendly and competent. We have an annual HVAC maintenance contract that includes a discount on any other service we have them perform. Very responsive and reasonable pricing for…
Very professional and knowledgeable. I would say Daniel is a great rep for his company.
Comfortable and knowledgeable, efficient and professional! Drew is the best.
Ivan is always awesome - very informative and always letting me know what the future state looks like and plans for action. I highly appreciate this as a homeowner!!
We've been longtime RS Andrews customers for HVAC and plumbing jobs large and small, and we've always been very pleased with their commitment to customer service and their knowledgeable staff. Blake was our representative today for our regular furnace maintenance. He was on time, very professional and knowledgeable,…
Waqas is a fabulous service technician! Friendly, efficient, knowledgeable. Patiently answered all my questions. It was a pleasure having him in our home
Provided good and quick service.
This company is awesome and I trust them. Drew was on time, friendly, and thorough. He went above and beyond, and I really appreciate that level of service.
My longtime tech at RS Andrews, David Rosati, was predictably on-time, professional, friendly, and efficient. During the course of performing a Winter maintenance check, he noticed my hot water heater was leaking, and brought this to my attention. Thank you, David Rosati! Well done.
Very knowledgeable and polite! Did a thorough look at all parts! showed pictures of parts that were worn and suggested a wonderful discount that the company was offering!!!
Very polite and efficient and polite .
Kwame Kilgore was great. Explained options and answered all of my questions.
Great service. Will request Drew again!
Yonas as on time, friendly, and very professional. He did a thorough maintenance of our units. He explained everything he did to us. He wanted to know if we had any questions. He is an asset to your company.
My HVAC Technician, Chris Melton, arrived promptly today and was very friendly and professional. He checked my HVAC system and provided me detailed information regarding current status and operation levels. Overall, a pleasant experience and interaction!
I was very satisfied with the service I received from Cory and Trey. They were on time, completed the job in a timely manor and were very professional and friendly.
The technician who visited my home was very courteous and kind!
Friendly, efficient, thorough.
James is terrific - and on a holiday! Professional and pleasant. Impressed as always.
Mr. Calvin Russell serviced my furnace and split unit this morning. He arrived on time and was efficient and professional. Answered my questions and gave me helpful advice on keeping my systems running smoothly. Any service technician that has come has always been professional and knowledgeable. I would recommend RS Andrews.
R.S. Andrews has continually been very professional, extremely knowledgeable, and has thoroughly completed every job. I highly recommend.
Kwame Kilgore came out to do my furnace maintenance today. This was my first time using R.S. Andrews. Kwame is so nice and very knowledgeable. He changed my thermostat batteries, checked my smoke detectors, attic insulation and explained the furnace filter ratings and settings on my thermostat. I’ve never had an…
Very good visit for a pm check on our newly installed system.
Waqas was very professional and explained things clearly when I asked him questions. He even went out of his way to check other component of the system. Very friendly and helpful.
RC Andrews did a great job! Thanks Jonathan
Every technician is very friendly and professional and does an excellent job.Explained everything that needed to be done and is a great technician that works for your company.
We have been an RS Andrews customer for 7 years. They are already always very proactive with communication and punctual. Nick (our service tech of 2 years, is absolutely great! Highly recommend.
I have been a customer of RS Andrews for many years. I have had the pleasure of working with some honest, informative, efficient, and dependable technicians. They investigated and fixed problems or completed maintenance in a timely manner from my a/c and heating services, hot water tank replacement, to my plumbing…
Tim at RS Andrews did a great job. He was polite, friendly and efficient. I highly recommend them this company for HVAC maintenance.
Rock-solid service. Trustworthy. Recommended
Technician did an EXCELLENT job!
Agent displayed professionalism. He arrived on time. He reviewed the problem and fixed the issue in a timely manner. He explained what was done, and made recommendations for prevention of future issues.
Efficient and Informative. Thanks again for another seasonal checkup.
Always good service. We'll heed the recommendations on our ancient unit.
Excellent job! Prompt and went out of his way to get a filter that fit!
Very satisfying. Excellent job.
Used them in Hilton head. Whatever they installed needed to be repaired. Horrible service . Paid for two new systems and had continuing problems . They were very expensive. In addition, the technicians all were leaving the company. Would not use them
Blake was professional, thorough and friendly. I’m so happy I chose R. S. Andrew’s!
He arrived in the time frame requested. He explained how my unit is working. He gets a definite (5)
Very happy with the service from James Neal and RS Andrews!
Terrell did a great job, answering all questions
James was very courteous and proficient. Thanks James
RS Andrews has always been a quality company since we began working with them a number of years ago. I switched companies for a short period of time due used to certain circumstances that had nothing to do with the lack of care from RS Andrews. However, I’m glad to be back with RS Andrews. Thank you for your caring…
David is always polite and very professional! He does a fantastic job serving our heating and air units.
Tech arrived on time, and company sent text updates with picture so I knew who to expect. Tech was knowledgeable about issue and fixed everything in a timely manner.
Excellent service...Service technician very professional.
Xavair our HVAC technician was early, respectful, friendly, and knowledgeable! Very pleased with our service today and excited to continue working with RS Andrews!
Trustworthy, knowledgeable technician who takes his time to understand your concerns and won’t sell you false information.
We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from…
Ivan was amazing. He was so helpful and kind...and helpful and thorough!
Gary Dunning did a great job. He takes pride in his work. His plumbing installation was done with care and after everything was done it looked great too. Thank you. My AC/ Heat tech is David Roseti. He has done an excellent job maintaining my heating and AC system. He answers all my questions and is very professional.
Calvin Russell of RS Andrews performed careful and caring, knowledgeable servicing of our two furnaces + had a delightful sense of humor. Highly recommend RS Andrews
Very thorough check up for both units today
As always, very happy with the service & professionalism of RS Andrews and our tech. We have been customers for over 20 years and plan to continue. Happy customers 😀
Very good experience. Serviceman very knowledgeable and fixed problem in 10 minutes.
Knowledgeable and friendly staff, prompt service.
Maintnance done on both systems in thoroughly and explained one may need a capacitor in the future as both systems only 2 years old.
RS Andrews were here today. Mohammed Shah did a good job.
Ivan is super good, prompt, personable, very knowledgeable, great work. I highly recommend him (if you can get him) as he’s liked by so many.
So far, so good. Had a good experience getting a quite.
Very pleased with the service received from David. He did a very thorough job inspecting our HVAC system.
Xavier was very nice and professional,; also he was able to answer all my questions. My unit is working well now. I will request him for future concerns
Teyon efficiently serviced our HVAC system. He was very personable and professional.
R.S.Andrews was recommended by the Trust Dale Caldwell website, which I do trust. The process from the estimate and the HVAC furnace service was so smooth, including great customer service and true professionalism. I would recommend using R.S.Andrews to my family & friends.
Anthony did a great job!
Great tech, really knowledgeable in his field.
Prompt, professional service under the annual contract. Very pleased.
Ivan was very professional and did a great job. I would love for him to return to our home again. Very knowledgeable. I have used RS Andrew's for 10 years.
Terrell Thomas gave exceptional service. He answered our questions, and provided us with great info on how to help our furnace and a/c last longer. He is a wonderful ambassador for your company! We hope to have him service our equipment in the spring.
On-time, knowledgeable, and took care of a little extra helpful things (Filter change out and mounted thermostat.
Professional and knowledgeable
Both Weiss and Andrews were very knowledgeable of their professional. Also, both took their time explaining the process about my current system as well as the new system that I purchased. I was very impressed with both technicians. I would recommend RS Andrews to others who will need a new AC/Heating system.
I was glad to see him again because he always does such a thorough job and is so polite and kind. He even identified a leak in my roof that I never would’ve found otherwise.
RS Andrews technician identified black mole in my HVAC unit that had been missed by other providers. I highly recommend RS Andrews for your HVAC, plumbing and electrical needs.
Happy with the service they provide. If there is ever any issue they respond quickly to make it right.
Kwame always does a great job. Comes on time and is very thorough. Only recommends services that are needed.
Tech answered all questions and concerns I had. Did not rush thru job while performing service call. Kwame made sure I was completely satisfied.
Blake was prompt and performed a quick diagnoses. He took the time to explain every aspect of the diagnosis. I have confidence in his findings.
Nick did a Great Job! A young man possessing a level of expertise far beyond his years. A bit pricey but I am very satisfied with this service visit.
Service is always joyful from the moment the visit is scheduled to the technician showing up respectful and buttoned up, they are generally thorough and knowledgeable, professional and very personable. Luis Mateo displayed all these characteristics and was very methodical in his approach and provided a great service.
Keyshawn was awesome! Very professional and extremely personable. Thank you!
Calvin knows his stuff. EXCELLENT
Technician was very Helpful and Professional.
All went well, little late showing up, but I understand why. Extremely thorough and very knowledgeable. Spent maybe 3 hours tuning up the AC units. And, a good guy! Highly recommend.
Waqas did a great job servicing our AC unit. He was very thorough, patient and explained things well. He taught me things I did not know! Thanks so much!!
I have used RS Andrews for the past 20 years for HVAC system maintenance, A/C and plumbing repairs. No matter which technician they send, they are always professional, friendly, and willing to go the extra mile to "make me smile."
I have been using R.S. Andrews for over a year and most visits have been completed by Ivan. He is always clear about what he has done and communicates effectively what needs to be done immediately and in the future. he is always pleasant. I
Kind, professional, efficient, great communicator and very thorough (my puppy loved him!!!) Terrell has a very excellent spirit about him. Hope I get to see him again in the future.
Excellent service on our semi-annual system maintenance. Nick was very professional, knowledgeable and personable.
Great job always - love working with RS Andrews.
Jonathan is knowledgeable, professional, and friendly. I don’t want anyone else servicing my symptoms.
Ivan came out and did a great job for us, as always. Never shies about from going above and beyond the call of duty.
Detailed and provided a clear expectation before service.
As usual, Junior was so helpful.
Great service. Performed a thorough inspection.
Great experience today
Ivan was friendly and forthcoming about the service and what my home really needed.
They are a straight rip off they charge $398 for a service plan in give you a 10% off anything needs to be fix as well as charge you every time they come out to check on a issue you have plan on get missed over technician was excellent he need to run from his own company as well poor customer service with nasty…
Prompt, professional and friendly. Great service.
Teyon was punctual, pleasant, competent, and thorough. Overall, a very good initial experience with RS Andrews.
The service tech, Waqas Shafqat, from RS Andrews performed winter system maintenance on our two HVAC units. We received a courtesy call about 30 minutes before he was due to arrive and he got here right on time. After a brief review about what to expect today, he got right to work. He was careful to put on shoe…
Great experience with Ivan from RS Andrews. Will request him for Spring AC maint.
Technician was very detailed.
I’ve used R.S. Andrews for a couple years now and have their maintenance plan. Reasonably priced, proactive appointment setting twice a year for furnace prep and AC prep, and you get prioritized service which is a bonus. Their technicians are always kind, professional, and very knowledgeable. They never oversell and…
The RS Andrews rep was very courteous, professional and explained everything very well. 10 out of 10!
Heating fall services
Ivan who serviced our heating system was on time, knowledgeable, thorough , and answered all of our questions. Please send Ivan back in the spring!
James Neal did an excellent job!
Mr. Johnnie is very knowledgeable. He explained thoroughly about what the problem was with my HVAC system and the difference scenarios and the services the company provides. I give a 10. He was efficient and conducive.
Kwame did a great job servicing my AC system. He’s always so thorough in explaining issues and is very respectful of my home.
Terrelll did a great job. He explained what he was doing and asked if I had any questions. I was very satisfied with the job.
Technician showed me stuff that needed to be replaced and or repaired. He also prioritized what need to be done first. Very respectful gentleman and seemed to be very honest.
Luis showed up on time and was very professional. He did a thorough job in an efficient manner. I would definitely work with them again and glad I have a maintenance agreement with RS Andrews.
I had the pleasure of working with Jonathan Balom from RS Andrews when I encountered an issue with my air conditioner. From the moment he arrived, Jonathan demonstrated the utmost professionalism—he was punctual, polite, and incredibly efficient in diagnosing the problem. While the final recommendation was to…
Kris did an excellent job of inspecting our furnace describing what needed to be done what didn't need to be done. Overhaul we were very pleased with his knowledge of our system.
I’ve been using RS Andrews since I bought my home 20 years ago. They have always been professional and very skilled.
Mr. Mateo is an expert and a straight shooter. I trust his advice, and he’s super helpful.
Mr. Neal was courteous, professional and knowledgeable. I appreciate his timely expertise. He kept me updated every step of the way. He also explained recommended services.
So Professional and considering of us Tech was COLLIN
Shoe covers worn when in the house and results of the maintenance inspection explained with recommendation for coil cleaning and accepted.
Micheal Powell is a GEM!! His professionalism and knowledge of my system will keep us cool all SUMMER!!! Thank YOU!!
My crew was amazing. Very responsove and tolerant of my curiosity. They worked so hard!
The technician was very thorough and professional with the inspection and maintenance of my heating and cooling system. He was very informative and upfront about what he was doing and any recommendations to ensure my units would continue to work properly.
Tim Golden always provides excellent service and advice.
We have used RS Andrews several times now and have been very pleased with their service every time! David Rosati has been our technician and he is great!!..He’s on time, very knowledgeable & thorough, explains what he’s found, gives an est of cost to repair or replace, and he’s tidy! RS Andrews yearly maintenance…
Nick was great. He explained everything and was very professional. Would highly recommend.
Best HVAC in Atlanta, period! Once again there service is fast- same day - with incredible rates!
We have used R S Andrews for years! We request David Rosati every time as he is very talented and treats our house with respect.
The technicians are knowledgeable and friendly. They always explain everything and answer any questions I may have!
Very pleasant technician and prompt service
Technicians did a thorough review of work previously done. Made some adjustments which improved my issues.
Very professional, courteous,, and knowledgeable
R S Andrews is a great company to do business with as I have had nothing but excellent service from them since I contracted with them for a yearly maintenance on our heating/ air sytem, which was over 3 years ago. We had to call them out on an occassion when our air didn't come on and they were here within 3 hours…
Mr. Blake Crosby was very respectful, informative and professional!
Great service!!!! Chris Melton did a great job. He was able to diagnose the problem and fix it in a short period of time... If I could request my RS Andews Tech for life, it would be Chis...
Great guy, we are fortunate he is our ac pro.
I know we all think their commercials are self speak but they live up to their word great company
Excellent dependable company.
Tim is superb. Knowledgeable, Friendly, Efficient, Great Ambassador for the company. Recommend VERY highly. Staff via phone is excellent as well. - Michael Ware **** Tim is excellent. Knowledgeable. Friendly. Prompt. Recommend VERY highly. Installers were excellent as well.
The two young men were very professional and informative. They fixed the problem in about 15 minutes.
He was on time preformed job and gave me options on items that were could be problematic in the future and also found issue and replaced part over all very happy with his work
Great job down and a very nice technician.
Yonas was very good a real keeper Professional friendly and knowledgeable Thank you
David was great!
Once again great job. No company does it better!
Excellent service. Professional Technician. Thanks Max
David did a very good job, was polite and thorough.
Blake did a great job.
Flexible & then On time. He did a thorough job. RS Andres was very accommodating with my schedule too
Real good company to do business with .They keep my HVAC in top running condition . Brian my tech discovered a problem with a part that he didn't have a replacement for in his van .But between him and his manager found a replacement and at the end of the day had the unit up and running . Nice to have heat again…
Always consistent good service. The Smile program provides two visits a year for a fixed fee that ensures our equipment is up to scratch.
Mr. Coverson arrived within the estimated time frame. He provided an estimate for electrical updates needed for new HVAC. He promptly emailed the estimate to me.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
