How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for HVAC system maintenance
Clear ✕All 882 Google reviews tagged “HVAC system maintenance” · showing 80
The young man that came to my home was very helpful, on time, and knowledgeable!
Great job on showing pictures and video of the issue and very clear recommendations of what should be done and described safely issues if not addressed.
He was great and helpful.
I was totally happy with the job Ivan did today when he came out to do our fall heating inspection.
Outstanding job. Got me all set up for a new HVAC system at pretty good price.
I had another great experience with R.S. Andrews today! Blake Crosby came out to perform routine maintenance on my two furnaces, and once again, he provided excellent service. Blake previously serviced my air conditioning system earlier this year, and I was happy to see a familiar face. Each time he's visited, he's…
Carlos did a very efficient job, finding the issue, alerting me to that issue, and solving it.
RS Andrew always delivers outstanding service 👏🏾
Terrell gave me advice that will save me money.
Time for an autumn tune up on our systems and Waqas did an exceptional job. He found an issue and fixed it promptly. He was courteous, friendly and respectful to my home. Great guy
Tech was on time. Courteous, friendly, and helpful. That's why we have used RS Andrews for over 20 years.
RS Andrews is awesome and Jaime was professional and proficient.
Michael was amazing! No high pressure sell-up, concrete suggestions and an economical way to move forward!!
Terrell was polite and professional. He was also knowledgeable and explained everything. We will definitely recommend RS Andrews. Thank you.
Great work. Quick yet thorough
Great job and excellent service and quality
Anthony is great and we really appreciate his personality and through work ethics. Thanks
Teyon is doing a great job for me. We have had several issues to deal with and he always explains what is needed and why. My HVAC has had to have several parts replaced and he has checked out every repair after it has been made.
An unbelievably great company! It’s rare these days to have an actual person answer the phone at any company because of AI. All of my interactions with RSA team members have been exceptional—from the sales person to the technicians, most recently, Colin and Waqas. Kudos to RSA for having such a great employee base;…
Responsive and reliable crews work well with our residents and take pride in a job well done.
My service tech was professional, friendly and very helpful explaining benefits in having a service plan offered by RS Andrew. He's well versed and vested in his profession as a HVAC technician. Great service today. Satisfied customer Ms. Jennings
Anthony was great. Very friendly and was very thorough
On time, prepared and knowledgeable. Colin is a great service tech. Friendly and easy going, I never feel like I’m being upsold.
RS Andrews has serviced my HVAC unit and keep it running at top performance for years. The pricing always appears to be pricier on one side of the value but the value has proved to be effective and operating at to performance. Thank you RS Andrews.
Nick did a great job. Good company. Been with them for years.
Great job with service - my second unit upstairs would not kick back on upstairs. Had to reschedule for an electrician to check out.
Colin French continues to do a very good job.
Very professional, pleasant and thorough person. Checked all equipment in the attic and out back. I would recommend him to my friends and family.
Anthony was great!!! Thanks Anthony!!
Great service. Knowledgeable. Courteous
A maintenance of my furnace was performed, and they did a great job.
This was maintenance plan service. No charge for this visit. Colin was wonderful, Comes in, goes straight to the furnace. Begins checking and recalibrating lines, if needed. Changes out the air filter. Enters date of service inside the unit and he's gone. My partner John, who has his contractor's license, was impressed. See you next year Colin. Linda
Courteous and efficient
Nick came out to do a furnace season tune up. He arrived on time, did a great job and gave us some safety tips.
Efficient, pleasant, did a great job.
Excellent service. Friendly and explained in detail what he did. Thank you
Yonas was very professional and explained the changes needed for the Heating Unit
Super knowledgeable. Super professional. Highly recommend.
RS Andrew install team showed up on time was very knowledgeable, polite, and professional. Outstanding by all measurements.
Knowledgeable kind helpful explaining all answers your questions a relief when you don’t have any concept of what needs to be done. Thank you Mr Powell
Eric did an excellent job. Worked carefully and quickly. Explained what he was doing and what needed to be replaced. Very personable and professional.
Great service! Drew did a wonderful job, was on time and very personable and professional!
RS Andrews was so nice to deal with. They were very easy to schedule, prompt -arriving on time and with good communication before and after service. My comfort Advisor, Will was very efficient and made sure I understood what was happening with my HVAC system and what potential issues would arise. He reviewed…
The tech (Jonte) that did the maintenance on my system was very nice and he was knowledgeable about the installed system and HVAC systems in general. He’s one of the reasons that RS Andrews has and will keep my business.
We had a new Lennox HVAC system installed in our home. The RS Andrews sales team, technicians and service staff were super...patient and kind. I can't say enough about the technicians. We have an older home and the installation had its challenges...working in the attic and outside. They were well-trained and were…
I was very satisfied with your technician and the work performed. He was very polite and personable young man. I would be happy to use R.S. Andrews again. The only thing I did not get was a receipt. He was having a problem with his tablet at the time, If you could email a copy of the receipt it would be most appreciated. Danny Nash.
Thanks so much for giving me the peace of mind I need for a few more years. And thanks for keeping my HVAC system in top shape. Yonas Chimbanda did a great job for us.
Excellent.
Calvin was on time and did a great job.
Blake was very professional and told me exactly what needed to be done so I would not have any more issues. Highly recommend!
As always. Service was on time, and efficient. Anthony was friendly, and knowledgeable. He answered all my questions.
Blake was thorough and worked very efficiently. He did find one problem and gave me a reasonable quote. Yes, we will be using RS Andrews in the future.
Came on time. Finish the work.I gave them service contract for 2 units at reasonable price. Very very happy.
Nick was very professional and did a great job inspecting my furnaces.
Jonte did a great job today. He cleaned my older compressor unit very thoroughly. I totally recommend RS Andrews.
Xavair , was very professional and friendly as well. He knows what he’s doing and is very thorough . Nice job, well done X
Very friendly and took the time to explain everything!
RC Andrew's always does a great job. The techs are always super nice, and very informative.
Wow! The guy was fantastic. I didn't think professionas like him existed anymore. The technician, Mohammed Shah, was more like a good friend helping me out than a technician sent by the company. He took his time explaining everything to me. I couldn't hope for a better experience.
Brennan Pilson replaced the thermostat on my hot water heater today. He came on the same day that I texted him that my hot water was out. Brennan has always been reliable and professional. I appreciate his excellent work and courteous manner.
He was excellent. I am so much more knowledgeable and confident about how the hvac system works as a homeowner should be. He took the time to explain everything he was doing. He even fixed another hvac guy mistake. I was grateful: You have a customer for life.
Great service and very nice technician that came out to our home. Very satisfied!
Nick was on time and thorough and gave me information on what I might want to replace myself for more reliable performance.
The Great Service Person is very knowledgeable
RS Andrews keeps my home systems working...waking up and finding a large pool of water on your kitchen floor can be frustrating! However, I called RS Andrews and they had an opening at that time...James Mays arrived 45 mins later replaced a faulty faucet and within the hour everything was back up and running smoothly! Thank you RSAndrews/Mr. Mays!
Mr. Kilgore arrived on time and was thoroughly professional and responsive on his visit. He helpfully explained some issues regarding our HVAC systems, and he suggested some important additional systems we should consider for our home. We have used R.S. Andrews for years because of the quality of services they provide.
Fred Williams was professional and friendly. He answered all my questions and I am very happy with the service. I use RS Andrews for both my business and my home and they always treat me right.
Nick was very good at informing us as to what he was doing.. he was professional and did quality work.
The technician was on time and very knowledgeable. Checked everything out for us.
Very honest and professional!
Calvin was professional, prompt, knowledgeable, and took time to educate me on my system. I appreciate his great customer service.
Kyle was fantastic! Professional, engaging, AND, able to determine the cause and repair in short order! Thank you.
He did excellent work..work was done accurately and in a timely and professional way..thank u.
Kawme is very knowledgeable, assertive explained the process and reasons we needed a service call. RS Andrews is fortunate to have him on their staff.
Professional services in a timely manner
The tech was professional and friendly.
Very professional and thorough Left the job site very clean
Xavier was very friendly and professional during our air conditioning maintenance appointment. He is obviously very knowledgeable and skilled. Thanks for a great job!
Drew was great! He explained what the maintenance service entailed and answered all my questions. He is professional, courteous, knowledgeable and friendly.
Xavair was a fantastic technician — thorough, communicative and polite.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
