How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for HVAC system maintenance
Clear ✕All 882 Google reviews tagged “HVAC system maintenance” · showing 180
The young man that came to my home was very helpful, on time, and knowledgeable!
Great job on showing pictures and video of the issue and very clear recommendations of what should be done and described safely issues if not addressed.
He was great and helpful.
I was totally happy with the job Ivan did today when he came out to do our fall heating inspection.
Outstanding job. Got me all set up for a new HVAC system at pretty good price.
I had another great experience with R.S. Andrews today! Blake Crosby came out to perform routine maintenance on my two furnaces, and once again, he provided excellent service. Blake previously serviced my air conditioning system earlier this year, and I was happy to see a familiar face. Each time he's visited, he's…
Carlos did a very efficient job, finding the issue, alerting me to that issue, and solving it.
RS Andrew always delivers outstanding service 👏🏾
Terrell gave me advice that will save me money.
Time for an autumn tune up on our systems and Waqas did an exceptional job. He found an issue and fixed it promptly. He was courteous, friendly and respectful to my home. Great guy
Tech was on time. Courteous, friendly, and helpful. That's why we have used RS Andrews for over 20 years.
RS Andrews is awesome and Jaime was professional and proficient.
Michael was amazing! No high pressure sell-up, concrete suggestions and an economical way to move forward!!
Terrell was polite and professional. He was also knowledgeable and explained everything. We will definitely recommend RS Andrews. Thank you.
Great work. Quick yet thorough
Great job and excellent service and quality
Anthony is great and we really appreciate his personality and through work ethics. Thanks
Teyon is doing a great job for me. We have had several issues to deal with and he always explains what is needed and why. My HVAC has had to have several parts replaced and he has checked out every repair after it has been made.
An unbelievably great company! It’s rare these days to have an actual person answer the phone at any company because of AI. All of my interactions with RSA team members have been exceptional—from the sales person to the technicians, most recently, Colin and Waqas. Kudos to RSA for having such a great employee base;…
Responsive and reliable crews work well with our residents and take pride in a job well done.
My service tech was professional, friendly and very helpful explaining benefits in having a service plan offered by RS Andrew. He's well versed and vested in his profession as a HVAC technician. Great service today. Satisfied customer Ms. Jennings
Anthony was great. Very friendly and was very thorough
On time, prepared and knowledgeable. Colin is a great service tech. Friendly and easy going, I never feel like I’m being upsold.
RS Andrews has serviced my HVAC unit and keep it running at top performance for years. The pricing always appears to be pricier on one side of the value but the value has proved to be effective and operating at to performance. Thank you RS Andrews.
Nick did a great job. Good company. Been with them for years.
Great job with service - my second unit upstairs would not kick back on upstairs. Had to reschedule for an electrician to check out.
Colin French continues to do a very good job.
Very professional, pleasant and thorough person. Checked all equipment in the attic and out back. I would recommend him to my friends and family.
Anthony was great!!! Thanks Anthony!!
Great service. Knowledgeable. Courteous
A maintenance of my furnace was performed, and they did a great job.
This was maintenance plan service. No charge for this visit. Colin was wonderful, Comes in, goes straight to the furnace. Begins checking and recalibrating lines, if needed. Changes out the air filter. Enters date of service inside the unit and he's gone. My partner John, who has his contractor's license, was impressed. See you next year Colin. Linda
Courteous and efficient
Nick came out to do a furnace season tune up. He arrived on time, did a great job and gave us some safety tips.
Efficient, pleasant, did a great job.
Excellent service. Friendly and explained in detail what he did. Thank you
Yonas was very professional and explained the changes needed for the Heating Unit
Super knowledgeable. Super professional. Highly recommend.
RS Andrew install team showed up on time was very knowledgeable, polite, and professional. Outstanding by all measurements.
Knowledgeable kind helpful explaining all answers your questions a relief when you don’t have any concept of what needs to be done. Thank you Mr Powell
Eric did an excellent job. Worked carefully and quickly. Explained what he was doing and what needed to be replaced. Very personable and professional.
Great service! Drew did a wonderful job, was on time and very personable and professional!
RS Andrews was so nice to deal with. They were very easy to schedule, prompt -arriving on time and with good communication before and after service. My comfort Advisor, Will was very efficient and made sure I understood what was happening with my HVAC system and what potential issues would arise. He reviewed…
The tech (Jonte) that did the maintenance on my system was very nice and he was knowledgeable about the installed system and HVAC systems in general. He’s one of the reasons that RS Andrews has and will keep my business.
We had a new Lennox HVAC system installed in our home. The RS Andrews sales team, technicians and service staff were super...patient and kind. I can't say enough about the technicians. We have an older home and the installation had its challenges...working in the attic and outside. They were well-trained and were…
I was very satisfied with your technician and the work performed. He was very polite and personable young man. I would be happy to use R.S. Andrews again. The only thing I did not get was a receipt. He was having a problem with his tablet at the time, If you could email a copy of the receipt it would be most appreciated. Danny Nash.
Thanks so much for giving me the peace of mind I need for a few more years. And thanks for keeping my HVAC system in top shape. Yonas Chimbanda did a great job for us.
Excellent.
Calvin was on time and did a great job.
Blake was very professional and told me exactly what needed to be done so I would not have any more issues. Highly recommend!
As always. Service was on time, and efficient. Anthony was friendly, and knowledgeable. He answered all my questions.
Blake was thorough and worked very efficiently. He did find one problem and gave me a reasonable quote. Yes, we will be using RS Andrews in the future.
Came on time. Finish the work.I gave them service contract for 2 units at reasonable price. Very very happy.
Nick was very professional and did a great job inspecting my furnaces.
Jonte did a great job today. He cleaned my older compressor unit very thoroughly. I totally recommend RS Andrews.
Xavair , was very professional and friendly as well. He knows what he’s doing and is very thorough . Nice job, well done X
Very friendly and took the time to explain everything!
RC Andrew's always does a great job. The techs are always super nice, and very informative.
Wow! The guy was fantastic. I didn't think professionas like him existed anymore. The technician, Mohammed Shah, was more like a good friend helping me out than a technician sent by the company. He took his time explaining everything to me. I couldn't hope for a better experience.
Brennan Pilson replaced the thermostat on my hot water heater today. He came on the same day that I texted him that my hot water was out. Brennan has always been reliable and professional. I appreciate his excellent work and courteous manner.
He was excellent. I am so much more knowledgeable and confident about how the hvac system works as a homeowner should be. He took the time to explain everything he was doing. He even fixed another hvac guy mistake. I was grateful: You have a customer for life.
Great service and very nice technician that came out to our home. Very satisfied!
Nick was on time and thorough and gave me information on what I might want to replace myself for more reliable performance.
The Great Service Person is very knowledgeable
RS Andrews keeps my home systems working...waking up and finding a large pool of water on your kitchen floor can be frustrating! However, I called RS Andrews and they had an opening at that time...James Mays arrived 45 mins later replaced a faulty faucet and within the hour everything was back up and running smoothly! Thank you RSAndrews/Mr. Mays!
Mr. Kilgore arrived on time and was thoroughly professional and responsive on his visit. He helpfully explained some issues regarding our HVAC systems, and he suggested some important additional systems we should consider for our home. We have used R.S. Andrews for years because of the quality of services they provide.
Fred Williams was professional and friendly. He answered all my questions and I am very happy with the service. I use RS Andrews for both my business and my home and they always treat me right.
Nick was very good at informing us as to what he was doing.. he was professional and did quality work.
The technician was on time and very knowledgeable. Checked everything out for us.
Very honest and professional!
Calvin was professional, prompt, knowledgeable, and took time to educate me on my system. I appreciate his great customer service.
Kyle was fantastic! Professional, engaging, AND, able to determine the cause and repair in short order! Thank you.
He did excellent work..work was done accurately and in a timely and professional way..thank u.
Kawme is very knowledgeable, assertive explained the process and reasons we needed a service call. RS Andrews is fortunate to have him on their staff.
Professional services in a timely manner
The tech was professional and friendly.
Very professional and thorough Left the job site very clean
Xavier was very friendly and professional during our air conditioning maintenance appointment. He is obviously very knowledgeable and skilled. Thanks for a great job!
Drew was great! He explained what the maintenance service entailed and answered all my questions. He is professional, courteous, knowledgeable and friendly.
Xavair was a fantastic technician — thorough, communicative and polite.
Nick was professional, courteous, and thorough in providing his expertise and service. Completely satisfied with his performance!!!
Have used RS Andrews for HVAC and plumbing for several years. They are always on time, very professional and have you confirm any additional services and charges. Subscribe to their maintenance plan which gave me priority when my water heater died and had installed the same day. Worked with other HVAC and plumbers…
Mr. Tyrell was professional and was able to identify a problem in my HVAC system and corrected it. Now my AC runs excellent! I’d give him 10 goal stars if they let me. Mr. Tyrell was very knowledgeable, friendly, and very courteous, I highly recommend him. Best regards, TONY
Colin was very prompt, professional and efficient
We're very please with the work that was done
Terrell was absolutely fantastic. Really communicative, helpful, and friendly.
Waqas and Yonas were courteous, professional and efficient.
Josh was friendly and professional. After completing the service, he was kind enough to take something down that was too high for me!
Amazing
Plumber was available in short time and did great job!
I had the opportunity to get my HVAC unit serviced by RS Andrews and I must say the Blake the Technician that they sent out was super knowledgeable! My unit was throwing some codes and Blake took his time inspecting my unit to make sure we got down to the bottom of my it was throwing codes. He educating me…
Blake Crosby was Great!! Excellent Customer Service, and knowledgeable. Very detailed with his inspection of A/C and heating unit.
Neil tested the drain line of the washer and assured me there wasn't a blockage. He was prompt and courteous.
Very knowledgeable about what he came to do and very professional in his craft. Highly recommend him to anyone who needs his services.
I appreciate Chris and the parts person showing up right on time today and taking care of things quickly, thoroughly and efficiently.
The tech, Chris was very professional and explained what he found and what needed to be done to correct the problem.
Teyon is bee personable and accommodating. He was very efficient. Good job!
HVAC house inspection went well. Thank you, James.
Wendell is the type of employee I am certain every company wishes all their employees were like. Professional, friendly, knowledgeable, and efficient.
Blake was/is the BEST!! He was very thorough in his visit and got things done in a timely manner. Thank You for service and expertise today.
I have dealt with R. S. Andrews for almost 20 years and they continually provide professional and prompt service year after year. R. S. Andrews has handled HVAC maintenance and installations, plumbing and electrical services and I heartily recommend them as a service provider!
They did a great job and came exactly when they said they would!
Kiwame was very nice, thorough and professional. He answered all of my questions.
Recently I had Drew Johnson of R.S. Andrews in my home to perform a yearly HVAC maintenance check. I found Drew to be prompt, courteous and professional. He took the time to explain what the maintenance involves and why. After he finished, he asked if I had any questions and if there was anything else he could do…
Very knowledgeable and professional. Will request him again! Would like to have him as my primary technician
I scheduled hvac service 1 month out, then 10 minutes before our appointment slot, I called to confirm because I hadn't heard from them. They told me they no longer work with my building and cancelled the appointment without ever reaching out to us. Bad service
Showed up on time .Very knowledgeable.
Devonte Lucas was the HVAC Professional assigned to perform my AC maintenance. He arrive within the window and proceeded to work right away. Performed all of the required checks and he answered my questions. After everything was completed he reminded me to call, if I had any problems. Mr. Lucas was very…
Devonte did an excellent job. He was efficient, professional, and responsive.
We've had several companies in the past come to our home to work on our AC unit. Hands down this is the best it's felt. I wasnt even home for the service but it was worth every penny! Mohammad Shah has done an outstanding job. Usually my unit is set for 74 degrees but I increased it to 75 today because it was so cold! Im loving it!! Thanks again Mohammad!!
Michael Powell could not have been nicer or any more knowledgeable of my a/c system. He’s a definite asset to RS Andrews!
Great service. Jonte was very professional and knowledgeable. Highly recommend this company.
He was very nice, knowledgeable, prompt, and informative
Great Job! Very knowledgeable about the unit/system.
Great service as usual. Company has always sent knowledgeable and personable employees.
Super job. Went through all of the HVAC controls and condensate pump. Found and replaced bad motor start capacitor. Cleaned extremely filthy condenser fins and coils so they were shiny again. Saved an overworked compressor. All around top job.
Our experience with RS Andrews was excellent! This was our semi annual maintenance, and Mohammed, our technician, did a thorough check with dependable and easy to understand maintenance information.
Very kind and knowledgeable. Made great recommendations.
Outstanding customer service! Professional and courteous support. Great! Thank you.
Great tech and well coordinated dispatch.
Sean Buie was superb. He appeared knowledgeable and shared what he found with me in terms I can understand. He was emotionally intelligent. We hope he is assigned to us again! Sean was back to install an igniter that he had to order on his first visit (he doesn’t routinely carry this necessary part in his truck). We…
Very prompt, courteous, and professional!
Yonas was great.
Work completed successfully. Work was for system inspection only - no actual work was planned. Inspection completed. Need to wait for work to be planned - order placed.
David is always very professional! David Rosati was very professional and checked out our new heat pump. He added vibration dampers to help with the noise the system was making and then proceeded to make sure it was working well. This was very much appreciated as we have been experiencing temperatures as low a 8…
Today (6/11/2026 CHRIS MELTON was Professional and Kind! Chris is a FANTASTIC Technician and is always “willing to go the extra mile “to make sure the Customer is completely Satisfied. He did an Excellent Job and explained the service performed. RS Andrews always does a Great Job. Job Well Done by All…. Fantastic…
Kwami arrived on time, was professional and friendly.
Pau Sum was on time, good knowledge and showed me work. Work done in less than 1 hour. Great job. Very pleasant worker.
The guys came and did a great job! Clean and respectful.
Efficient, personable, knowledgeable, practical.
James provided a good service - even at the end of the day.
Jessey and friend installed new thermostat. Took time to show me how to use. Would recommend this crew!
Always professional, thorough, and efficient. The professionals always arrive on time and work to resolve the customers issues.
Chris is fantastic. Very knowledgeable, professional and efficient. I’d recommend him for all of your HVAC needs.
Excellent customer service! David always does a great job.
Mr. Anthony French was very professional, knowledgeable and on time a keeper for the company. Mr. Walton stone mtn
Professional and knowledgeable. Teyon is one of the best technicians.
Terrell did a great job. He was professional and friendly. The maintenance was completed efficiently. Terrell made sure I had no questions I wanted to ask before he left.
Luis came to perform maintenance on my A/C. He was very polite, kind, professional and knowledgeable. He did an outstanding job of explaining what he was doing and why and answered any questions I had. He even informed me about my water pressure being too high even though I had the PRV replaced in October, so I…
My hot water heater went out in the evening. I called R. S. Andrews. This is my first time dealing with them. Next day Todd arrived on time and was very professional. He replaced my hot water heater in less than two hours and did a great job. I was very impressed with his product knowledge, not only his product…
I've dealt with RS Andrews for several years now, and in a couple of different capacities, and I would highly recommend them for whatever you need. They're good people, and that's what is most important.
Michael Powell is a knowledgeable and friendly technician. Every time he's come to our home for service and maintenance, he's always professional, takes his time and explains what he's doing. He also makes suggestions and answers any and all questions you might have. I defiantly recommend Michael Powell and want…
It’s always a pleasure to have Chris Melton service my HVAC systems as he is the consummate professional. He willingly imparts knowledge & promotes a clearer understanding of how the systems should function as well as what to be mindful about! Thanks again Chris👍🏽
Very timely. Explained everything he did. He was very professional. I am very satisfied with this visit.
On time, courteous and efficient.
My husband and found Jonte to be professional and courteous. He inspected both the inside and outside HVAC system. He answered our questions. We found the service was done quickly and efficiently.
Michael did a great job servicing my HVAC systems. He came out to address a foul smell and ended up diagnosing that the dehumidifier wasn’t wired correctly. He fixed the issue, and since then the smell is completely gone. The dehumidifier is now working properly, and the house is cooling as it should. He was…
very pleasant and knows what he was doing and was on time. Thank you Sir.
Mr. French was professional and courteous. He completed the maintenance in a timely manner and explained services rendered.
I have 3 old units and Ivan has done a great job keeping them running until we can replace them!
Xaviar was perfect. He caught a simple error made by the previous RS Andrews tech Now all my HVAC systems are working fine.
👍Received my yearly spring inspection by tech. Keyshawn. He was very friendly and professional. He did a thorough inspection/maintenance of my HVAC system & outdoor unit.🙂
Jonathan is always very helpful and professional. He always take the time to explain what needs to be done and answers questions. Very nice to work with him.
Ivan did a terrific job. Very pleased with his professionalism and communication. Highly recommend him.
Nick was amazing, and very knowledgeable. He is the best technician i have had. I highly recommend Nick. .
Had a great experience! Both gentlemen were efficient and easy to work with.
The technician was just a ray of sunshine, polite thorough professional and knew his job. Very good representative for the company, nice young man.
Yonus was a cordial and knowledgeable Tech. Would like to work with him again. He has good Skills !
Love RSAndrews and Ivan is amazing!!! Truly recommend to all!
great job
Alberto delivered my filters exactly as we discussed. He always does a great job for me no matter what it is. Thank you for providing excellent service!
The technician was on time and performed a thorough inspection. I was pleased.
Colin was friendly, professional, and efficient. He identified a small issue with my unit and resolved it very quickly.
Victor was Awesome! He took enough time with me to show me how to program my thermostat, which I didn't know I could do, so he saved us from buying a new one...and he was thorough in the maintenance check and made sure I was good with everything before he left. Thorough, professional, knowledgeable and friendly.
Terrell was great. He was very knowledgeable and thorough. He identified and fixed the problem quickly. Very pleasant. Thank you.
Jonathan was wonderful! Very knowledgeable, patient, productive and professional. Jonathan took time to explain everything and made the experience for a first time homeowner easygoing. Would definitely recommend the company and using Jonathan.
Patient, competent, thorough
David is the greatest!! So thorough and knowledgeable!
Great service. Very professional and efficient. They arrived on time and finished in a timely manner. The technician was informative. My new AC unit is working well.
Very professional and explained everything thoroughly. Teyon Spooney was our tech today.
Ivan Medina was fantastic, he is very thorough and he explains everything he's doing, He has a great sense of humor also which was great
Tim always does a really good job for us. He is efficient and courteous, and he explains clearly what he does.
It was a great service call from start to finish
Jonte was great and super efficient during his visit. He was courteous, attentive and offered different resolutions for our AC problem that we should consider. He’s an awesome tech and employee with R.S. Andrews
Mo was on time, thorough, and had good suggestions. Highly recommend you ask for him. Signed up for one year of the maintenance plan and did add a capacitor to support the unit starting up, otherwise would've spent less.
I have a service contract on my hvac system. RSAndrews sends technician twice a year to do check up. Always thorough and do good inspection. Luis was just here and did a great job.
Blake has always been polite, kind and professional. He's always shows respect for our home by making sure he enter the house with clean shoes, he is mindful of putting things back where they were if he have to move things around, he clean up any mess he makes if any.
Excellent tech.
Jonte was great. Very professional kind and explain everything I needed today. He is a plus for the company. Very well pleased. He took the time to explain everything to me. Just A GREAT person and knowledge about his job. So pleased with the service
Chris did an excellent job. He explained everything well and recommended additional information to ensure that I'm getting the best out of my HVAC/Heating System.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
