How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
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Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for HVAC system repair
Clear ✕All 412 Google reviews tagged “HVAC system repair” · showing 300
The young man that came to my home was very helpful, on time, and knowledgeable!
Great job on showing pictures and video of the issue and very clear recommendations of what should be done and described safely issues if not addressed.
This company is truly dedicated to providing quality service. Importantly, they live up to their maintenance agreements. And, if all their service technicians are like Drew, who came out today, you can count on an honest day's work for an honest day's pay. He is a very nice young man and he knows his business. I…
Service tech Michael Powell was here for AC maintenance. I told him about the persistent mechanical smell coming from the vents throughout the house when AC is on. He had some ideas and did his inspection. He found a couple things that may be causing the issue. This is a new HVAC system in which this should not be happening. Thank you.
Teyon and his apprentice were great, very professional, thorough, and efficient. While they couldn't fix the problem during this visit, they explained the problem in detail and advised me on the next steps. Their effort is much appreciated!
James was very knowledgeable and was able to resolve my plumbing issue with great care. I would definitely use him again and recommend him!
Drew did a great job. Got me up and running within a day of my call. I’d highly recommend RS Andrew’s for your HVAC needs
Michael was amazing! No high pressure sell-up, concrete suggestions and an economical way to move forward!!
Teyon is doing a great job for me. We have had several issues to deal with and he always explains what is needed and why. My HVAC has had to have several parts replaced and he has checked out every repair after it has been made.
Responsive and reliable crews work well with our residents and take pride in a job well done.
Yonas came to repair my HVAC after hours. He was pleasant and efficient in diagnosing and fixing the problem. Thank you so much.
Teyon was punctual, polite, and very professional. He took the time to explain everything clearly and was understanding and patient when I was a bit shocked by the cost. I appreciated his honesty, kindness, and the way he handled the entire visit. Excellent customer service!
RS Andrews has serviced my HVAC unit and keep it running at top performance for years. The pricing always appears to be pricier on one side of the value but the value has proved to be effective and operating at to performance. Thank you RS Andrews.
Great job with service - my second unit upstairs would not kick back on upstairs. Had to reschedule for an electrician to check out.
Start to finish RS Andrews and the technician that serviced my residence, David Anthony, was prompt, courteous, professional, neat, organized, and on-time. It was a fantastic experience and I'd recommend RS Andrews to anyone out there that's looking for any HVAC, plumbing, and/or electrical needs.
Blake is always awesome and very honest. The best technician
Josh was very knowledgeable and patient with explaining all I needed to know.
This was the second time Calvin has been to the house. Both times for service maintenance. Both times he did a thorough professional job.
RS Andrews was so nice to deal with. They were very easy to schedule, prompt -arriving on time and with good communication before and after service. My comfort Advisor, Will was very efficient and made sure I understood what was happening with my HVAC system and what potential issues would arise. He reviewed…
Drew has knowledgeable and efficient. Great job!
Mohammed came to our home to figure out what was wrong with our air conditioner. It took him a short time to discover that our fan/blower motor was bad and no longer working. He discussed with me my options which I thoroughly appreciated. Mohammed was the nicest repairman that I’ve ever worked with. He was also very…
Very proficient with explaining all aspects of installation and components
He did an awesome job. Very dedicated; attentive to his job and a very hard worker; explained any problems he found and he explained possible causes.
Colin did a superb job! He explained everything he was doing, found the problem quickly, explained what was wrong & fixed it.
I am incredibly frustrated with R.S. Andrews. I’ve been a loyal customer since 2018 and have always been really pleased with their service and support in the past, which makes how they are handling this situation even more disappointing. We bought a brand-new AC unit from them just two years ago, and honestly, it’s…
I was so appreciative of the time David Rosati spent explaining the process of the diagnostic procedure, and presenting options as he evaluated the AC problems I was dealing with. He was patient, thorough, and affable answering my many questions. It was a VERY hot day and David spent a lot of time outside, yet he…
Blake was very professional and efficient. Thanks
Jonte is a very professional as well as knowledgeable employee for RS Andrews. He focuses on the customer and their needs. I would recommend him to any person needing Heating and Air Conditioning service. M Blackwell
You was incredibly knowledgeable and polite. My dog loved him.
He found our problem and repair it in 45 minutes! We had a hvac condensation pipe leak in our wall.
Very friendly and took the time to explain everything!
Checked my HVAC system, great service
Wow! The guy was fantastic. I didn't think professionas like him existed anymore. The technician, Mohammed Shah, was more like a good friend helping me out than a technician sent by the company. He took his time explaining everything to me. I couldn't hope for a better experience.
Very detailed and very knowledgeable about the product and what needs to be replaced.
Very Professional and timely. Mohammed was very professional. Very patient and detailed. He came to update previous job by another technician. I recommend him for any A/C HVAC work and I will work with him anytime. Really impressed.
Very pleased with r s andrews. Tech was courteous and to the point. Will ask for his aid again. Very highly satisfied. .
Great service and very nice technician that came out to our home. Very satisfied!
Both technicians professional, a long day to complete the job of replacing defective coils and both outside units. 1. The loud noise @ the end of intermittent cycles has been resolved & the recent onset of the master bedroom not cooling like the rest of the house has been resolved. A long process to get to a…
Nick was on time and thorough and gave me information on what I might want to replace myself for more reliable performance.
Great experience with RS Andrew's, its 100 degrees today and my AC stopped working. I called and was able to make an appointment for today, Chris the tech was ut in about 40 min, and identified and fixed the problem in minutes.. He was professional and answered all my questions with a smile.
Our air-conditioning quit on a 90° day and it was almost 80° inside the house. They showed up at 8:30 in the morning and had us back up and running by 9:30 AM. Super nice, super efficient and even better: we’re back in the cool air on a hot day.
Mohammed Shah is very professional, knowledgeable and courteous. He diagnosed and clearly explained our HVAC issue. Once the necessary part arrived, he successfully installed the component and our system is operating properly again. Mohammed is a terrific representative for RS Andrews.
Fred Williams was professional and friendly. He answered all my questions and I am very happy with the service. I use RS Andrews for both my business and my home and they always treat me right.
Mr. Williams did a great job and we are now feeling the cool air.
Thanks for your good service to fix The HVAC.
Fantastic job very thorough and knowledgeable!
We bought our townhouse four months ago and after a recent storm where the power was out briefly, we noticed our HVAC wasn't pushing cool air. Based on a recommendation, we called RS Andrews and paid for a technician to come out after hours and paid the after hours charge. The diagnosis was the thermal exchange…
Mateo is knowledgeable and efficient HVAC technician. I highly recommend!!
Terrell arrived promptly, diagnosed the problem quickly and repaired it immediately. He was knowledgeable, professional, and personable. I was completely satisfied with the service I received and will use RS Andrews again.
He’s as good as it gets. Quick, pleasant and professional. He’s welcome here anytime
Luis read the previous reports of our issue and came well prepared. He listened to my concerns and got right to work. He resolved our issue and clearly explained the issues and the resolution. Thank you Luis!
Mateo was the good fixing my air conditioner. He was very knowledgable and thorough.
Great service from Michael. Hope this 3rd time will be the charm for my less than two-month old HVAC system. I hope it's now properly installed and working correctly and we wont have any more issues!
Kwame was very workmanlike and professional in his review of the issues with the furnace. He asked questions, then went about his work efficiently. He reported his findings to me at the end and asked if there were any other concerns. You cannot really ask for more. He did a great job.
Very professional and thorough Left the job site very clean
Great job!!! Alberto is a rockstar! Highly recommended.
Blake performed a warranty fan motor replacement on my condensing unit after the fan motor failed after only 2 summers of operation. He was knowledgeable about the equipment, the industry, and the recurrent problems technicians deal with on York equipment. Highly recommend Blake and the rest of the team at RS…
Terrell did a great job! Solved the problem and explained what the issue was and why.
Tech was very professional, knowledgeable and prompt. He explained everything that he was doing to troubleshoot the issue, very happy with his work
Great experience. My tech was Waqas Shafqat. He was pleasant and knowledgeable. He came to checkout a leak which I thought was from HVAC. He not only confirmed but also went the extra mile to detect the leak and gave his feedback. Look no further.
Have used RS Andrews for HVAC and plumbing for several years. They are always on time, very professional and have you confirm any additional services and charges. Subscribe to their maintenance plan which gave me priority when my water heater died and had installed the same day. Worked with other HVAC and plumbers…
Paul and his associate were able to fix a problem that several people had turned down as being “too hard to figure out” and “would take too much time”. So I was very pleased that they were able to find the problem and fix it! I would definitely hire them again and also would not hesitate to refer to others.
Blake was wonderful. Excellent service and he went above and beyond to explain and make sure I was comfortable with my purchase and new equipment.
Thanks! Very kind, professional!! 😊😊😊 We have always liked RS Andrews service, and are repeat customers!
I had a problem with the A/C not cooling (end of July). RS Andrews sent a great service technician. Great service at an excellent price. Amazing how quickly the work was done.
Was not happy with the communication from the office
Great service today from Yonas. He listened to my description of the malfunction and then he pinpointed and fixed the problem right away. He also gave me great advice on how to prevent the HVAC 'ant invasion' from happening again. Thanks Yonas.
Quickly fixed problem.
Let me just say Amber and the Technicians worked within my budget and was very impressed and pleased with everything. I will HIGHLY RECOMMEND them to anyone who needs service. Thank you R.S Andrews
James does excellent work, he solves difficult problems in a timely fashion. His prices are very fair.
The tech from RS Andrews was very professional and handled the check quickly.
Another flawless visit from Terrell. He is always friendly and knowledgeable. I appreciate that the same tech is sent each time, it makes me much more comfortable knowing it’s someone familiar.
Blake was very professional and knowledgeable. He fixed the problem! The price I paid included a maintenance plan
Neal did a great job! Considerate, thorough and honest! Did the work efficiently and helped us fix our problem considering our old HVAC system!
Great job! Thank you!
Living in a 1927 3rd floor condo presented quite the challenge to remedy my clogged condensation drain. LUIS went above and beyond and demonstrated amazing knowledge and expertise as well as a beautiful spirit. I feel fortunate that he came to help me. FYI, if you are lucky enough to get him, he likes crystals…
This was one of the worst experiences I've ever had with an HVAC company. The technician came into my home, tracked dirt and mud onto my carpeted stairs, and never offered to clean it up or apologize. The diagnosis was completely wrong. I was told I needed a $585 evaporator coil cleaning, a $375 capacitor…
Good communication, professional, fast, on time. All of the above Outstanding
The technician, Kwame Kilgore, came to our house after hours and was very thorough, attentive and helpful.
Called for a second opinion after getting an incorrect assessment on our AC unit issue from a different company. Luis Mateo came out and did a great job analyzing what was going on -- the thermostat wire had been cut during our exterior reno, and the previous tech missed it, wanted to replace the motherboard or the…
Very prompt, courteous, and professional!
Micheal was professional, detailed and friendly. He diagnosed my HVAC issue, gave me the expected repair costs, cost of maintenance plan; as well as sent tge diagnosis by email
Work completed successfully. Work was for system inspection only - no actual work was planned. Inspection completed. Need to wait for work to be planned - order placed.
Pau Sum was on time, good knowledge and showed me work. Work done in less than 1 hour. Great job. Very pleasant worker.
The professional service agent was knowledgeable, caring and sharing; took care all of my concerns
Waqas Shafqat did an excellent job at my house today. He took time to explain to me the steps we needed to take to get my air conditioner to cool properly. I will definitely ask for Waqas next time.
Blake was the consummate technician! He exemplified professionalism and thoroughly explained the details as it related to my service call. Much appreciated.
Kwame did an outstanding job. He did his analysis, then gave me the details plain and simple. Could not have been happier.
Once again, Ivan is THE MAN!!
Terrell was great, he took the time to answer all my questions, figured out the issue and gave me solutions.
It’s always a pleasure to have Chris Melton service my HVAC systems as he is the consummate professional. He willingly imparts knowledge & promotes a clearer understanding of how the systems should function as well as what to be mindful about! Thanks again Chris👍🏽
So helpful, clear, kind, and patient!
Had Mohammed come out and look at my faulty AC and he suggested an upgrade because according to him, in the long term I'd end spending more money. He was so knowledgeable and professional about, it totally didn't feel like an upsell and what the hell, what with global warming and all I figured why not. Mohammed did…
I have 3 old units and Ivan has done a great job keeping them running until we can replace them!
RS Andrews always does great work! Thanks Colin!
Colin did an AMAZING job for us today. He was early, efficient and professional.
Daniel was great very informative and reassuring about the the service i needed
Love RSAndrews and Ivan is amazing!!! Truly recommend to all!
Terrell did a superb job correcting a furnace installation mistake. He took his time, explained every procedure thoroughly, and left the garage spotless afterwards. I am very pleased with the professionalism displayed by R S Andrews and their devotion to their customers to assure their equipment works optimally.
Teyon did an excellent job inspecting my ACunit that was breaking down. He thoroughly analyzed the symptoms, studied the possible causes, and then delivered the diagnosis patiently. Would recommend him to anyone and be delighted to work with him again. Teyon is a great representative of RS Andrews’ value to its clients.
What a great experience! Ladarian Raymond didn’t sell us anything we had a conversation and he filled a need! Very professional and friendly. Highly recommend him
Technician Terrell was on time, courteous & very professional. He took time to thoroughly explain my issue with the best course of action to take. Will definitely continue to use RS Andrews for any future needs.
Great and thorough troubleshooting. Very courteous and professional 👏as always. Excellent service
Thanks - super!!!
Will was very punctual, knowledgeable, candid about the company, it's products and arrangement for the install of unit. He deserves a raise and a promotion!
Very friendly and knowledgeable.
Drew did an excellent job, he is welcome back here anytime!
Ivan was great. Knowledgeable, listened and quickly diagnosed the problem. 100% would recommend.
Chris Melton is extremely knowledgeable, professional and helpful. I had a leak and he immediately narrowed down the issue and how to resolve it!
Had some issues with a recently installed thermostat. Victor was quick to diagnose and correct the issue. He made sure to keep me informed on all the whats and whys for everything along the way. Great guy.
R. S. Andrews is who we call whenever we have a plumbing issue. Always on time and efficient. We used for plumbing and more recently electrical. The plumbers were both named Jaime and were great! Most recently Corey Bennett helped us with electrical and was great!! We are always pleased and highly recommend RS…
Out of all the regular services we use(cable, lawn care, pest control, etc.) RS Andrews is far and away our BEST!!! All our techs have been great, and David Rosario is no exception. On time, courteous, professional, respectful and quickly diagnosed an issue that would have cost a lot more to repair if not caught in…
Mohammed was very professional. He explained to me what was wrong and what I needed to do clearly. He's very thorough and answered all my questions.
I used RS Andrews for bi-annual servicing of my HVAC unit for the past few years. In January 2025 I purchased the maintenance plan for that year. I ended up having to replace my unit in the fall of 2025. RS Andrews quote was $2500 higher than Reliable Heating And Air so I purchased my unit from Reliable. I asked RS…
Very professional and courteous
Yonas did an outstanding job. He was very thoughtful and knowledgeable. Above that he worked hard and made certain that the job was done correctly.
Been dealing with RS Andrew's for several years and I feel like a new customer each time. Keep hiring good professional people. Victor is awesome!!
“Outstanding service. Amber was extremely professional, highly knowledgeable, and treated me with the utmost kindness, respect, and consideration. Her attention to detail was exceptional, and she took the time to thoroughly explain everything so I fully understood the process. It is rare to encounter someone who is…
Chris was very nice. Addressed problems and ordered parts I needed.
Great service…..Fast and easy process and the the technician, Alfred was very polite and professional!
Mohammed was prompt , very knowledgeable and professional. He explained all options for repair Thank you RS Andrews M. Howard Us Army Retired
Ivan Medina represented RS Andrews in an outstanding fashion. Professional, caring attitude, and so very, very knowledgeable.
Gary was great- knowledgeable, efficient, thorough. Kenny, the commercial hvac dept supervisor is also terrific - gets quotes back quickly, answers my questions promptly and gets things ! I feel like they are on my side!
Very polite very efficient
* changing my review Nick was outstanding After having a pretty bad experience with a previous RS Andrew’s tech (see below) I will say that working with Nick was refreshing. He kept me posted the entire time during the work process. He was extremely clear in his communication and apologetic for the behavior of the…
Luis Mateo was very good and knowledgeable.. we appreciate his advice. Thank you!
Zoned HVAC was running non stop, not cycling off and one zone was not distributing heat adequately. Terrell arrived as scheduled . He was very thorough in investigating the issues I was experiencing. His troubleshooting efforts identified the problem/resolution which required a part to be ordered. Terrell answered…
Xavier was great. He was right on time, very polite and was able to repair my HVAC on the spot.
Jonathan Balom did an amazing job! He is very thorough and professional. Highly recommended asking for him and working with RS Andrews.
David is a trusted, knowledgeable HVAC technician. He is always professional and personable. He gives updates as he locates issues and always gives his best expert advice. R S Andrews is reliable and I can count on them to deliver great service. Their dispatchers are great at getting you service ASAP. And I like…
I highly recommend RS Andrews for their professionalism & expertise when caring for my AC & Heating needs! They are are prompt & fair about their cost! I get the Annual plan to take care of my unit & discounts if additional parts are needed.
Mo was great! Even showed me how to fix the problem for the future! Give this guy a raise.
Just a terrible experience. Gave us a quote for replacing our HVAC system that the other companies that gave quotes laughed at. Got the same system they were quoting for us for over $10k less than their quote. Both were from Mitsubishi Diamond Certified companies. They are a complete sham as , what they offered,…
Yonas did an outstanding job with a heating issue I was having. He went above and beyond to resolve the problem. Thank you!
Jonathan came in and knew what the problem was right away. It was very professional. He saw the problem he was gone within 15 minute 20 minutes. If I have any other problems I would like for him to come back.
Nick Hulsey of RS Andrews was exceptional in his knowledge and did a great job. He was very methodical in his service and very communicative in sharing his observation, what he serviced and with his recommendation. Lots of confidence in Nick.
Always great and knowledgeable service. Highly recommend RS Andrews for all home-condo/townhomes HVAC, Plumbing, Electrical, etc needs. You will get quality services.Also, join the Smiley program.
I want to extend a huge compliment to RS Andrews for immediately arriving at my condo following to repair request. Luis installed a (really $$$) thermostat a few weeks ago and now I have a rattle behind it when the fan comes on. Today Luis listened to the rattle and we discovered it was the metallic frame of a…
Nick once again saved RS Andrews a customer.
Anthony worked very hard and diligently. I trust his results. But it is getting VERY expensive.!!!!!
Originally, had RSAndrews install our HVAC system almost 10 years ago. They have maintained it since then. We are very happy with their professionalism and expertise. They arrive on time and complete the work expeditiously. They make suggestions for improvement and alternatives. In an ocean environment, we are especially happy with their performance.
Arrived on time, very professional. Explained everything so that I would understand. Left his card if I have any problems to call him.
I called for service at 9:00 on a Saturday and the technician was here by 9:45. He called before he came and I received a phone call from the RS Andrews saying he was on his way. He was professional, thorough and competent. The repair was done quickly and heat restored. Great company with highly trained technicans.
Great job! Very thorough! On time, explained what he was doing. This is a first rate operation. I use rs andrews now also for all my plumbing needs.
Raymond from RS Andrews did an excellent job of checking out my HVAC system and making recommendations of what I needed done.
Great service. Will request Drew again!
Very knowledgeable and thorough in checking on the problem. Thank you!
Kwame arrived on time and performed his duties well. He also explained our options and benefits that we have with the appliance manufacturer as well as R.S. Andrews. A very positive experience!
James did an outstanding job!
Terrell came to my house today and did a wonderful job!! He is a very skilled , professional and kind technician. I hope he stays with R S Andrews for a long time.
My technician Ivan was honest, thorough and professional. He confirmed the problem and how it would be resolved . RSAndrews always delivers quality service.
Fast, easy, and professional, the norm and not the exception. These guys as always exceed expectations!
James is awesome .. he is very friendly and honest .
Used them in Hilton head. Whatever they installed needed to be repaired. Horrible service . Paid for two new systems and had continuing problems . They were very expensive. In addition, the technicians all were leaving the company. Would not use them
David provided a detailed and complete service.
Excellent service and very courteous technician. Thanks for your help.
Even though the thermostat problem was probable, he took the time to check out all other possibilities. He provided me with a suitable replacement thermostat and fully checked out its functionality before completing the job. .
RS Andrews has always been a quality company since we began working with them a number of years ago. I switched companies for a short period of time due used to certain circumstances that had nothing to do with the lack of care from RS Andrews. However, I’m glad to be back with RS Andrews. Thank you for your caring…
Xavair our HVAC technician was early, respectful, friendly, and knowledgeable! Very pleased with our service today and excited to continue working with RS Andrews!
We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from…
Ivan was amazing. He was so helpful and kind...and helpful and thorough!
Gary Dunning did a great job. He takes pride in his work. His plumbing installation was done with care and after everything was done it looked great too. Thank you. My AC/ Heat tech is David Roseti. He has done an excellent job maintaining my heating and AC system. He answers all my questions and is very professional.
The technician, Blake was awesome. After I told him about the HVAC issues that I was having, he knew just what to check for. He took pictures and showed me the reason why I was having the problems. When I say that he was very thorough in his work, I mean it. Thank you so much. I feel confident that the HVAC issues will be resolved soon.
Anthony French was very professional, personable and polite. He is knowledgeable and able to explain everything in a way that was easy to understand. He was pleasure to deal with. My skeptical dog even liked him, lol.
Keyshawn did an amazing job! He was knowledgeable and communicative every step of the way so I felt comfortable with knowing my system was in good hands
Chris identified solutions to my problem that a previous technician said didn't exist. He then went further enhancing the system to make it even better. Thanks for a great job!!
RS Andrews was great. Terrel was certainly fantastic. You have definetly earned our business
Terry was very professional and did a great job explaining what the issue was and sharing the plan to fix it.
Tech answered all questions and concerns I had. Did not rush thru job while performing service call. Kwame made sure I was completely satisfied.
Very Professional and knowledgeable
No heat. RS Andrew’s sent Anthony out early afternoon. Anthony was nice and professional.
Drew came to help diagnose an issue we were having with our furnace. He was friendly, professional and discussed options with us regarding repairs. We're hoping the next time we call, hes the technician that arrives!
Excellent service! Respectful and knowledgable. I recommend him to anybody interest in a good service.
Showed up on time, excellent communication regarding the issue and resolution process. Work was cleanly completed
Identified the problem and fixed it right away..
David Rosati did a great job correcting the noise from the newly installed HVAC
Jonathan Balom is a professional and a pleasure to have in our home. Should we need a plumber we will definitely call RS Andrews and see if we can get Jonathan
Listened to the issue, came up with a quick solution, installed quickly all with friendly conversation. Well done, thank you!
Drew is wonderful! He’s knowledgeable, efficient and really cares about his customers. Thank you!!
Jonte was excellent
Specific to HVAC. Called for a diagnosis and almost committed to thousands of dollars before seeking out a second opinion. Yes, they are very professional and courteous. Yes, they will upsell you TO THE MAX. Beware.
My first time using RS Andrews and I am impressed and pleased with the results. I called Saturday and go an appointment for today and the service tech arrived on time and finished the job. He was very thorough and continued to review and analyze until he was satisfied that everything was working properly.
Smelled a slight gas leak and repairman Ivan Medina performed leak search on gas line connected and discovered leak at the flare on flex line. He replaced flex gas line and rechecked for gas leak. No gas was detected after replacing line. Repaired under warranty so no charge. Many Thanks, James ( a very satisfied customer).
RS Andrews sent their HVAC Technician Jonathan Balom who did an amazing job of serving our A/C unit that was blowing hot air on short notice. He replaced the worn out capacitor with a new one, so we didn't have to replace our old A/C unit. RS Andrews is a trustworthy company that I would recommend for Heating,…
No. Just no. I think they must outsource their after hours services. Because I always had good experiences before. But $$$ and every visit either does unnecessary work or causes more problems or didn’t do what the invoice said they did.
I contacted RS andrews for a HVAC repair at the beginning of April. Unfortunately my unit needed to be replaced. I was told the unit was on backorder and would arrive in 60 to 90 days. The unit did not actually arrive for 130 days, meaning I had no A/C for 4 1/2 months through July and August. At no point did RS…
I had the pleasure of working with Jonathan Balom from RS Andrews when I encountered an issue with my air conditioner. From the moment he arrived, Jonathan demonstrated the utmost professionalism—he was punctual, polite, and incredibly efficient in diagnosing the problem. While the final recommendation was to…
I was told my unit needed total replacement and u fixable - 10 months later im doing just fine. If there’s actually an issue, they won’t fix it - just try to replace new. The tech admitted that. Paid a large fee for nothing except an insanely high priced sales pitch. I was never given the analysis I requested - only…
We have used RS Andrews several times over the past years. We have found the service to be at times spotty and inconsistent in quality, especially in the context of customer service. Putting aside the fact that, on an earlier service visit, one of their techni dragged heavy equipment up my polished wooden stairs,…
Luis Mateo was amazing! He jumped right in and fixed the problem, while explaining everything to me beforehand. 10/10 definitely recommend!!!
Always thrilled with the service from RS Andrews!! Have used them for over 25 years!
Brandon was top awesome. He was very patient and very detailed in explaining what was needed and why! He was very professional and did the work very efficiently.
RS Andrews' employee Amber Magnus, visited us and did a very thorough and professional job analyzing our needs and provided a very detailed quote and explanation., She was a pleasure to work with.
Drew was AMAZING! He was very knowledgeable, and very nice. He did an excellent job!!
So Professional and considering of us Tech was COLLIN
Anthony is wonderful, thorough and patient. He goes above and beyond to make you feel comfortable.
Tayon was very thorough and explained the needed repairs very well. He did an excellent job.
Came home from a business trip to a house with no AC. Called RS Andrew's at 5p and got a late service. The tech arrived at about 9:30pm and the house was cooling off by 10 or so! Fantastic experience and I would definitely recommend them!
Teyon came by to check on a leak and he was wonderful. Extremely respectful and friendly and he fixed the issue quickly. My wife and I separately had great conversations with him as the system was charging. Thank you Teyon.
HVAC drier cleaning.
The tech was outstanding. He was professional and very thorough about his job. He explained to me every step of the way what he was doing. When it was completed he explained to me what caused the problem and how he repaired it…and it didn’t cost a lot. I was very pleased with this outcome. I have used RS Andrews for…
Very professional and pleasant.
Obed Diaz of R. S. Andrews was very professional helping to replace 1 GFI and add one GFI to our garage. Thank you!
Thank you, RS Andrews for your quick response. Travon was out to my place within an hour after I called. He was courteous, professional, and got the job done right!
Explained issues very well, in a n easy & understandable way . Very professional way.
Best HVAC in Atlanta, period! Once again there service is fast- same day - with incredible rates!
Tim was amazing. Knows his profession, was personable and straight/clear explanations and options. Will call you again!
Chris was very professional and provided exceptional service.
RS Andrews has done multiple jobs at our residence and every time their team members are professional and courteous and always do an amazing job.
Last week RS Andrews did a fantastic job cleaning my air ducts. Junior and his assistant are knowledgeable and customer-oriented, and they were nothing short of polite when they spoke to me. They sent me before and after photos of the ducts, and from that I could clearly see the effort they put into making sure they…
Blake was here for a callback of a prior problem that turned out was something we should’ve done (change the air filter). He was kind and handled our situation w/ much grace. Thank u Blake and RS Andrews!
Realized the problem we had and called in the folks who could get it fixed. All done in less time than originally thought it would take.
Technician was very prompt, professional and knowledgeable . Great job!
David came and figured out the reason air wasn’t working Quickly and fixed it to run perfectly!
Great service from Anthony French. Very knowledgeable and didn’t give up until he determined what was wrong with my system. Absolutely no pressure to buy anything.
Technician did an excellent job
Michael was exceptional! It’s great that he’s been here before. As always, he’s courteous and friendly and always willing to answer my questions.
Actually, I'm semi-happy. Mr. Mateo located a disconnected wire and repaired that, which should help with the compressor coming on, but didn't really address the uneven distribution of heat and air. I suspect we are going to have to have a return visit to deal with that.
Blake was awesome- professional and courteous!
Great job. Professional, smart, very helpful !
The service tech provided a great deal of knowledge about my water heater unit. Showed a lot of knowledge concerning the heater. Thanks for your help.
Calvin arrived on time and was very professional. He explained to me in terms that I could understand what was going on with my unit. he made recommendations for me to review! I would recommend RS Andrews to anyone that needs service or just needs a maintenance plan.. RS Andrews is very blessed to have Calvin work for them.
Service Tech was knowledgeable and knes what to do. Communicated what he did when he finished. Thanks.
Terrell arrived first thing this morning after I reported my problem late yesterday afternoon. He quickly found the problem and showed me several aspects of my furnace. He was efficient and courteous. I highly recommend this company. Helen Royals
On time, addressed my issue, knowledgeable friendly technician. Great customer service reps.
Very professional!
Josh was on time, professional and knowledgeable about our AC system. He took the time to explain everything in terms that were very easy to understand
Thank you Jonathon Balom and R.S. Andrews. Phenomenal service. Great communication. Mr. Balom arrived quickly and diagnosed the problem immediately. Very professional. He could have been like a lot of other companies and tried to screw me but he was more than willing to go to bat for me and got it covered under…
Amber was very friendly and efficient. She explained the new units in a very basic way so that I could understand our options. She was thorough and not pushy. I highly recommend Amber for sales for RS Andrews.
Calvin Russell promptly fixed our upstairs AC system on a 95 degree day. Our kids can now sleep upstairs again. YAY
Brandon found the issues with our system, needed parts to fix the issue, honest and professional about his job.
I've worked with this team for small plumbing repairs, a MASSIVE plumbing project, and HVAC maintenance and replacement. In all cases the team was incredibly professional, the pricing is very reasonable, problems were completed and fantastic advice given (and explanations a plumbing novice could understand). Great communication and easy to schedule.
Drew was very competent and pleasant on 10/26/2023. Jim Hinkle. And also on 03/11/2024.
The Technician was professional, knowledgeable, and courteous. He explained the problem, replaced what was needed and cleaned up afterward. Great service!!
Always have a great experience with RS Andrews. They are well trained and professional. Jean was top notch!Yonas was very conscientious and thorough. He is a very hard worker and detailed. He did an outstanding job.
I have depended on RS Andrews for 15+ years for HVAC needs and routine service program. They are so much better than Peachtree Services that I had used previously.
Had to have some repair and maintenance carried out. Everything was done efficiently. The Tech explained everything in detail and was very through. Outside A/C had to have coils cleaned badly and he carried it out in an efficient manner. Repairs to wiring caused by damage from a dog was repaired and the system is…
Jean was on time, fast, professional, GREAT!
We own a rental property in Atlanta and use this company any time we need repairs. They are responsive and knowledgeable. The techs are always pleasant. Highly recommend this company.
We've been using RS Andrews for about a decade and after patches and band aids and refills and surprise sweaty summer nights it finally came time to bit the bullet and replace everything. The salesman offered a few options and after going back and forth we found an option that hadn't been considered before - one…
PAU IS GREAT TO WORK WITH!
Very responsive and professional. Ivan, theTech, was on time and provided education on my system. Great Company.
Thank you again Chris. It's working right now finally 😊 thanks so much 👏💪💯🔥🙏
Chris was very professional and patient. He was very pleasant to talk to and was on time.
My technician was very knowledgeable and personable! He was very attentive to the task at hand and did not leave until I was satisfied! Good Job!!
Great service. Timely, polite and informative.
Bruno was on time, courteous and performed a Five Star job on my HVAC system. I now have heat and I'm a happy camper. R.S. Andrews, you could not ask for a better employee!
Another excellent repair of our AC unit
Jontat gave excellent service today! Highly recommend!
Very impressive and super polite. Looking forward to next service.
RS Andrews installed our HVAC 2 years ago and did an excellent job and they continue with courteous professional maintenance service every 6 months like clock work!!! I’ve had the same service technician and he continues to deliver great service time and time again!
Great service! Great job! 💯💯
David Rosati was incredibly kind and professional. He arrived on time and completed the project quickly and efficiently. He was very professional.
Easy from start to finish. Technician was on time, very courteous, and communicated everything that he was doing.
Great job Albert, I need you to do my next service call
My service technician Tim communicated well before his visit, was on time and conducted himself professionally the entire time. Do. He did his job quickly and communicated the technical issues with my HVAC in a way that I could understand.
After all is said and done the techs were all nice and seemed to do their best.
The technician was friendly and professional. Explained everything in detail and in a way that I could understand!
Chris was great, explained everything very clearly, and was friendly! I’ll be calling them again if I have any issues!
Bruno did an excellent job with a tricky problem. He was also a pleasure to have in my home
I was unable to light the pilot light on my 10 year old water heater. Neil Johnson was dispatched and quickly told me it needed to be replaced and that he might be able to return later in the day to install the new one. Luckily for me he did return and within a couple of hours I had a new water heater. I commend his…
Called R.S. Andrews about water build up in the drain pan of our a/c unit and tripping the float. Technician came out the following morning. Let me know the potential issues and the estimated costs. Discovered the clog and cleaned out the drain pan and flushed the system several times and ensured everything was…
Very sweet guy! Very patient, great communication and got the job done in a timely matter . Great person to have on your on team!
Ivan identified the issue quickly and provided options. :-))
If you have plumbing needs, you simply can't do better than RS Andrews, Josh, Jessy and Jaime. I'm very particular yet Jamie surpassed every expectation I had.
Michael was prompt, friendly, gave everything a thorough inspection and fixed it quickly. Highly recommend.
Mr. Chris, was very professional. He answered my question. Also gave me information on what to expect on the unit.
Did a wonderful job very professional and friendly fast and reliable service
Actually arrived early on window of time. Seemed very knowledgeable as to problem and where to start. Explained the problem and was very efficient! A few mud stains on stairs but will gladly clean to have air conditioning again.
Awesome service, at every property, every time!
Tech showed up and found a blown capacitor and got my A/C unit back on line with no hassle or problems. I was very pleased.
The technician who worked in our AC, Brandon S., was professional, quick and respectful. I appreciate, in this extreme heat, RS Andrews having techinicias like Brandon available in less than 24 hrs on a Saturday.
Anthony was awesome! He arrived on time and did a thorough check when my air conditioner stopped working. He answered all my concerns and quoted me prices for all possible alternatives. He was professional, friendly, and pleasant, and took the time to explain what was wrong. He made follow up appointments on the…
Great technician. Hopefully he can install the evaporator coil soon.
Desmond was very professional and courteous. He was also very helpful with advice for other issues, present and future.
I've used r s Andrews for years They always send out professional and courteous associates
Ivan did a thorough and professional job of evaluating and repairing our HVAC systems
Bruno did a very professional job turned out to be a condensation problem.
Sean is knowledgeable and remembered being here before and what the issues were. He is friendly and courteous.
Service technician was awesome!
Excellent service and knowledgeable. Kept us informed of his findings, solution steps, and the final outcomes. This is why I continue to use RS Andrews for my Air Conditioning needs.
A/C went out in mid August. A technician was here within two hours after I called. He quickly figured out the issue and had the part to repair it. My 85yo mother lives here and I was very concerned about how the heat might affect her.
Very helpful and explained everything so I could understand what he was talking about
I DO NOT RECOMMEND THIS COMPANY FOR ANY HVAC REPAIRS. THEY WILL SCARE YOU TO DEATH AND TRY TO EMPTY YOUR POCKET (ESPECIALLY STAY AWAY FROM CHRIS MELTON)!
They're expensive but they do very good work and they employ excellent people! Terry and Isaac are awesome!
David was fabulous.
Good service! Much better than previous service!
Josh was amazing! He quickly diagnosed and solved my AC issue and did it super fast and within 2 hours of calling. Highly recommend and so glad they have incredible resources!
My guy Sean was A1, he came and got it done ASAP the same day service.
Our technician, Josh Brown, was very professional and did an outstanding job finding the problem! I would highly recommend him to anyone looking for help!
Our AC was making a lot of noise and the technician came out and diagnosed the problem, explained the issue and fixed it immediately
This is probably the third time we have had to have Xavaier from RS Andrew’s has been out to our house to service one of our units. He is so professional but personable and efficient at the same time.
Solved my problem and got my AC unit working again.
Service person was knowledgeable and professional. Also was on time for the appt.
tech was very friendly, professional, knowledgeable and explained everything to me.
The technician came out and access the issue in a timely fashion as well as called to explain in layman's terms what the problem was. We will definitely call on R.S.Andrews in the future.
Nice and fixed quickly
Anthony was awesome! Found the issue and took care of it quick on a hot day when they were slammed!
Tim was so nice to squeeze me in same day and provide me advice on how to get my HVAC fixed. Thank you!
Service man was ver helpful
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
