How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for HVAC system repair
Clear ✕All 412 Google reviews tagged “HVAC system repair” · showing 40
The young man that came to my home was very helpful, on time, and knowledgeable!
Great job on showing pictures and video of the issue and very clear recommendations of what should be done and described safely issues if not addressed.
This company is truly dedicated to providing quality service. Importantly, they live up to their maintenance agreements. And, if all their service technicians are like Drew, who came out today, you can count on an honest day's work for an honest day's pay. He is a very nice young man and he knows his business. I…
Service tech Michael Powell was here for AC maintenance. I told him about the persistent mechanical smell coming from the vents throughout the house when AC is on. He had some ideas and did his inspection. He found a couple things that may be causing the issue. This is a new HVAC system in which this should not be happening. Thank you.
Teyon and his apprentice were great, very professional, thorough, and efficient. While they couldn't fix the problem during this visit, they explained the problem in detail and advised me on the next steps. Their effort is much appreciated!
James was very knowledgeable and was able to resolve my plumbing issue with great care. I would definitely use him again and recommend him!
Drew did a great job. Got me up and running within a day of my call. I’d highly recommend RS Andrew’s for your HVAC needs
Michael was amazing! No high pressure sell-up, concrete suggestions and an economical way to move forward!!
Teyon is doing a great job for me. We have had several issues to deal with and he always explains what is needed and why. My HVAC has had to have several parts replaced and he has checked out every repair after it has been made.
Responsive and reliable crews work well with our residents and take pride in a job well done.
Yonas came to repair my HVAC after hours. He was pleasant and efficient in diagnosing and fixing the problem. Thank you so much.
Teyon was punctual, polite, and very professional. He took the time to explain everything clearly and was understanding and patient when I was a bit shocked by the cost. I appreciated his honesty, kindness, and the way he handled the entire visit. Excellent customer service!
RS Andrews has serviced my HVAC unit and keep it running at top performance for years. The pricing always appears to be pricier on one side of the value but the value has proved to be effective and operating at to performance. Thank you RS Andrews.
Great job with service - my second unit upstairs would not kick back on upstairs. Had to reschedule for an electrician to check out.
Start to finish RS Andrews and the technician that serviced my residence, David Anthony, was prompt, courteous, professional, neat, organized, and on-time. It was a fantastic experience and I'd recommend RS Andrews to anyone out there that's looking for any HVAC, plumbing, and/or electrical needs.
Blake is always awesome and very honest. The best technician
Josh was very knowledgeable and patient with explaining all I needed to know.
This was the second time Calvin has been to the house. Both times for service maintenance. Both times he did a thorough professional job.
RS Andrews was so nice to deal with. They were very easy to schedule, prompt -arriving on time and with good communication before and after service. My comfort Advisor, Will was very efficient and made sure I understood what was happening with my HVAC system and what potential issues would arise. He reviewed…
Drew has knowledgeable and efficient. Great job!
Mohammed came to our home to figure out what was wrong with our air conditioner. It took him a short time to discover that our fan/blower motor was bad and no longer working. He discussed with me my options which I thoroughly appreciated. Mohammed was the nicest repairman that I’ve ever worked with. He was also very…
Very proficient with explaining all aspects of installation and components
He did an awesome job. Very dedicated; attentive to his job and a very hard worker; explained any problems he found and he explained possible causes.
Colin did a superb job! He explained everything he was doing, found the problem quickly, explained what was wrong & fixed it.
I am incredibly frustrated with R.S. Andrews. I’ve been a loyal customer since 2018 and have always been really pleased with their service and support in the past, which makes how they are handling this situation even more disappointing. We bought a brand-new AC unit from them just two years ago, and honestly, it’s…
I was so appreciative of the time David Rosati spent explaining the process of the diagnostic procedure, and presenting options as he evaluated the AC problems I was dealing with. He was patient, thorough, and affable answering my many questions. It was a VERY hot day and David spent a lot of time outside, yet he…
Blake was very professional and efficient. Thanks
Jonte is a very professional as well as knowledgeable employee for RS Andrews. He focuses on the customer and their needs. I would recommend him to any person needing Heating and Air Conditioning service. M Blackwell
You was incredibly knowledgeable and polite. My dog loved him.
He found our problem and repair it in 45 minutes! We had a hvac condensation pipe leak in our wall.
Very friendly and took the time to explain everything!
Checked my HVAC system, great service
Wow! The guy was fantastic. I didn't think professionas like him existed anymore. The technician, Mohammed Shah, was more like a good friend helping me out than a technician sent by the company. He took his time explaining everything to me. I couldn't hope for a better experience.
Very detailed and very knowledgeable about the product and what needs to be replaced.
Very Professional and timely. Mohammed was very professional. Very patient and detailed. He came to update previous job by another technician. I recommend him for any A/C HVAC work and I will work with him anytime. Really impressed.
Very pleased with r s andrews. Tech was courteous and to the point. Will ask for his aid again. Very highly satisfied. .
Great service and very nice technician that came out to our home. Very satisfied!
Both technicians professional, a long day to complete the job of replacing defective coils and both outside units. 1. The loud noise @ the end of intermittent cycles has been resolved & the recent onset of the master bedroom not cooling like the rest of the house has been resolved. A long process to get to a…
Nick was on time and thorough and gave me information on what I might want to replace myself for more reliable performance.
Great experience with RS Andrew's, its 100 degrees today and my AC stopped working. I called and was able to make an appointment for today, Chris the tech was ut in about 40 min, and identified and fixed the problem in minutes.. He was professional and answered all my questions with a smile.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
