How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for HVAC system repair
Clear ✕All 412 Google reviews tagged “HVAC system repair” · showing 80
The young man that came to my home was very helpful, on time, and knowledgeable!
Great job on showing pictures and video of the issue and very clear recommendations of what should be done and described safely issues if not addressed.
This company is truly dedicated to providing quality service. Importantly, they live up to their maintenance agreements. And, if all their service technicians are like Drew, who came out today, you can count on an honest day's work for an honest day's pay. He is a very nice young man and he knows his business. I…
Service tech Michael Powell was here for AC maintenance. I told him about the persistent mechanical smell coming from the vents throughout the house when AC is on. He had some ideas and did his inspection. He found a couple things that may be causing the issue. This is a new HVAC system in which this should not be happening. Thank you.
Teyon and his apprentice were great, very professional, thorough, and efficient. While they couldn't fix the problem during this visit, they explained the problem in detail and advised me on the next steps. Their effort is much appreciated!
James was very knowledgeable and was able to resolve my plumbing issue with great care. I would definitely use him again and recommend him!
Drew did a great job. Got me up and running within a day of my call. I’d highly recommend RS Andrew’s for your HVAC needs
Michael was amazing! No high pressure sell-up, concrete suggestions and an economical way to move forward!!
Teyon is doing a great job for me. We have had several issues to deal with and he always explains what is needed and why. My HVAC has had to have several parts replaced and he has checked out every repair after it has been made.
Responsive and reliable crews work well with our residents and take pride in a job well done.
Yonas came to repair my HVAC after hours. He was pleasant and efficient in diagnosing and fixing the problem. Thank you so much.
Teyon was punctual, polite, and very professional. He took the time to explain everything clearly and was understanding and patient when I was a bit shocked by the cost. I appreciated his honesty, kindness, and the way he handled the entire visit. Excellent customer service!
RS Andrews has serviced my HVAC unit and keep it running at top performance for years. The pricing always appears to be pricier on one side of the value but the value has proved to be effective and operating at to performance. Thank you RS Andrews.
Great job with service - my second unit upstairs would not kick back on upstairs. Had to reschedule for an electrician to check out.
Start to finish RS Andrews and the technician that serviced my residence, David Anthony, was prompt, courteous, professional, neat, organized, and on-time. It was a fantastic experience and I'd recommend RS Andrews to anyone out there that's looking for any HVAC, plumbing, and/or electrical needs.
Blake is always awesome and very honest. The best technician
Josh was very knowledgeable and patient with explaining all I needed to know.
This was the second time Calvin has been to the house. Both times for service maintenance. Both times he did a thorough professional job.
RS Andrews was so nice to deal with. They were very easy to schedule, prompt -arriving on time and with good communication before and after service. My comfort Advisor, Will was very efficient and made sure I understood what was happening with my HVAC system and what potential issues would arise. He reviewed…
Drew has knowledgeable and efficient. Great job!
Mohammed came to our home to figure out what was wrong with our air conditioner. It took him a short time to discover that our fan/blower motor was bad and no longer working. He discussed with me my options which I thoroughly appreciated. Mohammed was the nicest repairman that I’ve ever worked with. He was also very…
Very proficient with explaining all aspects of installation and components
He did an awesome job. Very dedicated; attentive to his job and a very hard worker; explained any problems he found and he explained possible causes.
Colin did a superb job! He explained everything he was doing, found the problem quickly, explained what was wrong & fixed it.
I am incredibly frustrated with R.S. Andrews. I’ve been a loyal customer since 2018 and have always been really pleased with their service and support in the past, which makes how they are handling this situation even more disappointing. We bought a brand-new AC unit from them just two years ago, and honestly, it’s…
I was so appreciative of the time David Rosati spent explaining the process of the diagnostic procedure, and presenting options as he evaluated the AC problems I was dealing with. He was patient, thorough, and affable answering my many questions. It was a VERY hot day and David spent a lot of time outside, yet he…
Blake was very professional and efficient. Thanks
Jonte is a very professional as well as knowledgeable employee for RS Andrews. He focuses on the customer and their needs. I would recommend him to any person needing Heating and Air Conditioning service. M Blackwell
You was incredibly knowledgeable and polite. My dog loved him.
He found our problem and repair it in 45 minutes! We had a hvac condensation pipe leak in our wall.
Very friendly and took the time to explain everything!
Checked my HVAC system, great service
Wow! The guy was fantastic. I didn't think professionas like him existed anymore. The technician, Mohammed Shah, was more like a good friend helping me out than a technician sent by the company. He took his time explaining everything to me. I couldn't hope for a better experience.
Very detailed and very knowledgeable about the product and what needs to be replaced.
Very Professional and timely. Mohammed was very professional. Very patient and detailed. He came to update previous job by another technician. I recommend him for any A/C HVAC work and I will work with him anytime. Really impressed.
Very pleased with r s andrews. Tech was courteous and to the point. Will ask for his aid again. Very highly satisfied. .
Great service and very nice technician that came out to our home. Very satisfied!
Both technicians professional, a long day to complete the job of replacing defective coils and both outside units. 1. The loud noise @ the end of intermittent cycles has been resolved & the recent onset of the master bedroom not cooling like the rest of the house has been resolved. A long process to get to a…
Nick was on time and thorough and gave me information on what I might want to replace myself for more reliable performance.
Great experience with RS Andrew's, its 100 degrees today and my AC stopped working. I called and was able to make an appointment for today, Chris the tech was ut in about 40 min, and identified and fixed the problem in minutes.. He was professional and answered all my questions with a smile.
Our air-conditioning quit on a 90° day and it was almost 80° inside the house. They showed up at 8:30 in the morning and had us back up and running by 9:30 AM. Super nice, super efficient and even better: we’re back in the cool air on a hot day.
Mohammed Shah is very professional, knowledgeable and courteous. He diagnosed and clearly explained our HVAC issue. Once the necessary part arrived, he successfully installed the component and our system is operating properly again. Mohammed is a terrific representative for RS Andrews.
Fred Williams was professional and friendly. He answered all my questions and I am very happy with the service. I use RS Andrews for both my business and my home and they always treat me right.
Mr. Williams did a great job and we are now feeling the cool air.
Thanks for your good service to fix The HVAC.
Fantastic job very thorough and knowledgeable!
We bought our townhouse four months ago and after a recent storm where the power was out briefly, we noticed our HVAC wasn't pushing cool air. Based on a recommendation, we called RS Andrews and paid for a technician to come out after hours and paid the after hours charge. The diagnosis was the thermal exchange…
Mateo is knowledgeable and efficient HVAC technician. I highly recommend!!
Terrell arrived promptly, diagnosed the problem quickly and repaired it immediately. He was knowledgeable, professional, and personable. I was completely satisfied with the service I received and will use RS Andrews again.
He’s as good as it gets. Quick, pleasant and professional. He’s welcome here anytime
Luis read the previous reports of our issue and came well prepared. He listened to my concerns and got right to work. He resolved our issue and clearly explained the issues and the resolution. Thank you Luis!
Mateo was the good fixing my air conditioner. He was very knowledgable and thorough.
Great service from Michael. Hope this 3rd time will be the charm for my less than two-month old HVAC system. I hope it's now properly installed and working correctly and we wont have any more issues!
Kwame was very workmanlike and professional in his review of the issues with the furnace. He asked questions, then went about his work efficiently. He reported his findings to me at the end and asked if there were any other concerns. You cannot really ask for more. He did a great job.
Very professional and thorough Left the job site very clean
Great job!!! Alberto is a rockstar! Highly recommended.
Blake performed a warranty fan motor replacement on my condensing unit after the fan motor failed after only 2 summers of operation. He was knowledgeable about the equipment, the industry, and the recurrent problems technicians deal with on York equipment. Highly recommend Blake and the rest of the team at RS…
Terrell did a great job! Solved the problem and explained what the issue was and why.
Tech was very professional, knowledgeable and prompt. He explained everything that he was doing to troubleshoot the issue, very happy with his work
Great experience. My tech was Waqas Shafqat. He was pleasant and knowledgeable. He came to checkout a leak which I thought was from HVAC. He not only confirmed but also went the extra mile to detect the leak and gave his feedback. Look no further.
Have used RS Andrews for HVAC and plumbing for several years. They are always on time, very professional and have you confirm any additional services and charges. Subscribe to their maintenance plan which gave me priority when my water heater died and had installed the same day. Worked with other HVAC and plumbers…
Paul and his associate were able to fix a problem that several people had turned down as being “too hard to figure out” and “would take too much time”. So I was very pleased that they were able to find the problem and fix it! I would definitely hire them again and also would not hesitate to refer to others.
Blake was wonderful. Excellent service and he went above and beyond to explain and make sure I was comfortable with my purchase and new equipment.
Thanks! Very kind, professional!! 😊😊😊 We have always liked RS Andrews service, and are repeat customers!
I had a problem with the A/C not cooling (end of July). RS Andrews sent a great service technician. Great service at an excellent price. Amazing how quickly the work was done.
Was not happy with the communication from the office
Great service today from Yonas. He listened to my description of the malfunction and then he pinpointed and fixed the problem right away. He also gave me great advice on how to prevent the HVAC 'ant invasion' from happening again. Thanks Yonas.
Quickly fixed problem.
Let me just say Amber and the Technicians worked within my budget and was very impressed and pleased with everything. I will HIGHLY RECOMMEND them to anyone who needs service. Thank you R.S Andrews
James does excellent work, he solves difficult problems in a timely fashion. His prices are very fair.
The tech from RS Andrews was very professional and handled the check quickly.
Another flawless visit from Terrell. He is always friendly and knowledgeable. I appreciate that the same tech is sent each time, it makes me much more comfortable knowing it’s someone familiar.
Blake was very professional and knowledgeable. He fixed the problem! The price I paid included a maintenance plan
Neal did a great job! Considerate, thorough and honest! Did the work efficiently and helped us fix our problem considering our old HVAC system!
Great job! Thank you!
Living in a 1927 3rd floor condo presented quite the challenge to remedy my clogged condensation drain. LUIS went above and beyond and demonstrated amazing knowledge and expertise as well as a beautiful spirit. I feel fortunate that he came to help me. FYI, if you are lucky enough to get him, he likes crystals…
This was one of the worst experiences I've ever had with an HVAC company. The technician came into my home, tracked dirt and mud onto my carpeted stairs, and never offered to clean it up or apologize. The diagnosis was completely wrong. I was told I needed a $585 evaporator coil cleaning, a $375 capacitor…
Good communication, professional, fast, on time. All of the above Outstanding
The technician, Kwame Kilgore, came to our house after hours and was very thorough, attentive and helpful.
Called for a second opinion after getting an incorrect assessment on our AC unit issue from a different company. Luis Mateo came out and did a great job analyzing what was going on -- the thermostat wire had been cut during our exterior reno, and the previous tech missed it, wanted to replace the motherboard or the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
