How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for heating system installation
Clear ✕All 105 Google reviews tagged “Heating system installation” · showing 60
Outstanding customer service. Technician Brian and his team member were very knowledgeable about the HVAC system installation. They were very professional, punctual and also represented the company very well. Job well done!
An unbelievably great company! It’s rare these days to have an actual person answer the phone at any company because of AI. All of my interactions with RSA team members have been exceptional—from the sales person to the technicians, most recently, Colin and Waqas. Kudos to RSA for having such a great employee base;…
Courteous and professional Technicians that do great work keeping AC,heating, Plumbing, Ducks and Electrical functioning properly!
Very proficient with explaining all aspects of installation and components
RS Andrews technician Donte was courteous and explained everything he did! Excellent job. Robert McMullan
I've used multiple HVAC companies and by far I would recommend RS Andrews over everyone else. They met every committed appointment and completed our new AC/Furnace installation in a timely manner. The technicians were very friendly and professional.
Will Macon with RS Andrews was on time, professional and and very knowledgeable!
Mohamed did a great job. My wife was concerned about the lawn damage, but did a good job limiting the inevitable damage that was unavoidable. He was very courteous and very knowledgeable. He is a great asset to your company.
Carlos Perrymound did a great job installing my new HVAC system and was incredibly professional.
Let me just say Amber and the Technicians worked within my budget and was very impressed and pleased with everything. I will HIGHLY RECOMMEND them to anyone who needs service. Thank you R.S Andrews
Drew was very professional and personable . Excellent job
Very knowledgeable and professional. Will request him again! Would like to have him as my primary technician
Highly professional
Today (6/11/2026 CHRIS MELTON was Professional and Kind! Chris is a FANTASTIC Technician and is always “willing to go the extra mile “to make sure the Customer is completely Satisfied. He did an Excellent Job and explained the service performed. RS Andrews always does a Great Job. Job Well Done by All…. Fantastic…
Ladarian Raymond provided exceptional customer service on 5/6/26. This was my first time using RS Andrew's. I found them on the "Trust Dale" directory and was very pleased with Ladarians extensive knowledge and professionalism!! He answered all my questions and offered info i never considered in replacing my…
What a great experience! Ladarian Raymond didn’t sell us anything we had a conversation and he filled a need! Very professional and friendly. Highly recommend him
Great service. Very professional and efficient. They arrived on time and finished in a timely manner. The technician was informative. My new AC unit is working well.
Brandon was courteous, well, mannered, professional, explained how the system works and answered all questions I had, and made suggestions. Very happy with my experience today.
They did a great job took before and after pictures very neat and clean great job showed up on time 👍🏿👍🏿👍🏿👏🏿
Just a terrible experience. Gave us a quote for replacing our HVAC system that the other companies that gave quotes laughed at. Got the same system they were quoting for us for over $10k less than their quote. Both were from Mitsubishi Diamond Certified companies. They are a complete sham as , what they offered,…
The RS Andrew’s team was able to take care of the job from start to finish. Any issues, questions, or concerns I had were quickly taken care of between the Technicians here on site, the manager Terrence, or the salesman Raymond. I appreciate all of their assistance in getting the job done.
Amber was excellent. Very knowledgeable and honest. She also worked hard to give us the best HVAC options and prices for our particular situation. No BS and no upselling. Fantastic experience.
Amber was AMAZING and very knowledgeable about explaining all of our options. We are on a tight time schedule and she went over and beyond to make sure all installations were completed during this time line. She was able to save us a substantial amount of money on purchasing 3 separate air and heat systems as well…
I had electrical work done.I was satisfied with the work I had done.I had very excellent customer service and I would use this company again.Max did a great job explaining everything and what needed to be done.
I had a great experience with this company. The staff answering the phones, the men who installed the furnace, and the staff that performed maintenance and offered quotes were all so polite and professional.
Henry and Danny did a great job installing my furnace and air conditioner units
RS Andrew's installed my HVAC system this pass week and did an excellent job. The technician were very professional. They put down floor protection in their work area and wore shoe covers at all times. I highly recommend this company.
L. Raymond came out to inspect my furnace. He explained in detail what he was scheduled to do. Once the inspection was completed. He walked me through the process of what was needed. His customer service made me feel comfortable that R.S. Andrews could complete the job successfully and in a timely manner. Thank you R.S. Andrews!
They were very professional and polite while installing the units. They were very knowledgeable and before they left They explained every thing I needed to know.
My crew was amazing. Very responsove and tolerant of my curiosity. They worked so hard!
Patrick was prompt, called prior to coming 3x, and very knowledgeable. Amber came to the house 2x. She was very interested in securing the business and gave us a very strong competitive bid that we have signed and HVAC will be installed this Friday and the insulation will be done next week. Having 2 jobs bid at one…
Great job down and a very nice technician.
Excellent service. Professional Technician. Thanks Max
I have never been treated better and received more complete information than with Amber. She was amazing! She gave us real practical advice that turned into our next system for our basement! She got us the perfect unit we needed at a great price and it will be installed quickly! She is the best!!
James was very Professional and Efficient. His product knowledge of the Quatum 254 Basic HL was awesome. This is the type of service level that every company should have. Also, Victor was awesome as well. he exuberated professionalism and product knowledge as well. Thanks, RSAndrews for such excellent employees!!
Technician arrived on time, was courteous, did the inspection in a timely manner, explained what he did.
Has been painful unfortunately trying to get my AC fixed. So far on day two and they have not been super helpful. Every time I call I am told how busy they are when I literally have no AC. I had to call and request a tech that knows the system. There hours say they are open 24/7 but not really true. They have an…
David, please see email recently sent regarding work you quoted for me. Thanks
Great job ! Charles McQueen was great. Super service. Thank you!
Thank you!
We've been using RS Andrews for about a decade and after patches and band aids and refills and surprise sweaty summer nights it finally came time to bit the bullet and replace everything. The salesman offered a few options and after going back and forth we found an option that hadn't been considered before - one…
Workers did an excellent job keeping the house clean while installing new air and heat system inside and out. They tested both to my satisfaction and answered any questions. Great attitudes and work.
I've used r s Andrews for years They always send out professional and courteous associates
The technicians did a great job and were very informative.
I first met with Mr. Raymond, who is a professional and down to earth salesperson. He explained and answered any questions I had and was very thorough with all the answers. He also explained all my credit options that would fit my situation. I felt very comfortable from start to finish. The 2 installers were…
Very professional, knowledgeable and informative. Great crew!
informative and thorough
Quick and on time Mr Joe found the problem and fixed it within 30 minutes Great job!!
These guys completely replaced 2 full systems (compressor, coils, furnace) replaced all ductwork, rebuilt plenums, and added a supply duct/vent upstairs. It was a full house overhaul. I got several quotes from companies that just wanted to sell me new units, however R.S. Andrews spent hours checking the entire house…
Replace 2 units of HVAC
Ask for Loren Palmer! I am a very detail person and I wish I could have other contractors to be like him!!!
We are very satisfied by the job performed by Joseph Wright directing and overseeing replacement of a furnace and a few weeks later replacement of a AC unit!! Joe conducted himself with outstanding professionalism and knowledge. RS ANDREWS has been outstanding all this years we have use their service. Thank you, Luisa Alvarado
Ladarian Raymond was the RS Andrews representative who came out to my house and evaluated our needs. He answered all my questions and provided several options. As soon as I made my decision, he scheduled the installation for two days later. Elmer and his partner performed the installation in one day and they very friendly and helpful. Thanks to all!
Tim was on time, professional, honest and a please to speak with!
From the time Of our first conversation with Ms Laurie it was about four hours later that Winston Hines came to our house. Winston inspected our system then explained what we needed. From there he proceeded to explain what we would be getting for our money. Five days later Mandy and Zack showed up with the…
They did an installation on two new units for our home. They also provided quarterly maintenance of our units to keep them running at optimum performance.
I replaced my HVAC system and water heater and also updated my attic insulation with RS Andrews. Everyone was very informative throughout the whole process. I learned a lot about the different types of HVAC units, their pros and cons, and about attic insulations and roof venting. Very happy with the quick work. They…
Taylor was great. Extremely knowledgeable and transparent. Will be requesting him for any future plumbing needs.
Loren had to cut out a five foot section of drywall and repaired our broken pipe and also installed a “shut off valve” so if need be in the future we can partially shut off that area of pipe and not have to shut off the water supply to the entire house. He was very professional, courteous and explained the process well.
Truly exceptional team the process was flawless
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
