Experts Reviews · Company report
RS Andrews logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

RS Andrews

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RS Andrews is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RS Andrews is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RS Andrews is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RS Andrews is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RS Andrews is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RS Andrews is better than 46% of electricians.C
46

Reviews for your job

Customers hired RS Andrews for 8 kinds of job.

RS Andrews for heating system maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.331
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$255
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 331 Google reviews tagged “Heating system maintenance” · showing 20

ChineduLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 hours ago★★★★★

Kwame was great. You performed his maintenance work with the highest level of professionalism. Great guy! RS Andrew has been a company I have used in the past and continue to use. Customer care experience is also top-notch. Will highly recommend.

Paid $200–400Reasonable priceHeating system maintenance
338 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

This company is truly dedicated to providing quality service. Importantly, they live up to their maintenance agreements. And, if all their service technicians are like Drew, who came out today, you can count on an honest day's work for an honest day's pay. He is a very nice young man and he knows his business. I…

Reasonable priceHVAC system repairHeating system maintenance
JayLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

RS Andrews is awesome and Jaime was professional and proficient.

HVAC system maintenanceHeating system maintenance+ Responsiveness+ Value
Martha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Thank sooo much for your services.the man that you send out for me was outstanding Mr. Vigo. MS. Martha Cosby

Paid $400–600Not sureHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great job and excellent service and quality

HVAC system maintenanceInstall thermostatHeating system maintenance
BarbraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very respectful and made sure my system runs properly. Chris did a wonderful job, very friendly and professional. He explained everything that he was doing and was attentive to my concerns.

Paid $200–300Reasonable priceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
MLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Arrived very early. Very professional. Worked quickly.

Reasonable priceHeating system maintenance
Karl9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

David performed a routine heating inspection He was very thorough and a pleasure to work with.

Paid $1–200Reasonable priceThermostat repairHeating system maintenance+ Responsiveness+ Punctuality+ Quality
gail11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Technician Yonas was very professional and friendly. Answered any questions and did a great job.

Heating system maintenance+ Responsiveness
Fred6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Anthony was great!!! Thanks Anthony!!

HVAC system maintenanceHeating system maintenance
LaQushaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Michael did an exceptional job with the maintenance on my A/C and heating units. He explained the cause of the issues I was having and gave solutions. I will request his services going forward.

Reasonable priceHeating system maintenanceHeating system repair+ Quality+ Value
Leonard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Courteous and professional Technicians that do great work keeping AC,heating, Plumbing, Ducks and Electrical functioning properly!

Reasonable priceVentilated ceiling installationA/C system maintenanceHeating system repair+ Value
Brenda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very polite , Very efficient,very knowledgeable

A/C preventive maintenanceHeating system maintenance
Al12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The Great Service Person is very knowledgeable

Heating system maintenanceHVAC system maintenance
Jerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tamarge went the extra step and resolved our problem without having to order a replacement

Paid $800–1,000Reasonable priceHeating system maintenance
Barbara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have dealt with R. S. Andrews for almost 20 years and they continually provide professional and prompt service year after year. R. S. Andrews has handled HVAC maintenance and installations, plumbing and electrical services and I heartily recommend them as a service provider!

Paid $1–200Reasonable priceHVAC system maintenanceHeating system maintenance
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional and good.

Paid $1,000+Reasonable priceHeating system repairA/C system vent cleaningHeating system maintenance
Bonnie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very knowledgeable and professional. Will request him again! Would like to have him as my primary technician

Paid $200–300Reasonable priceHVAC system maintenanceHeating system installationHeating system maintenance
EddieLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The install was a complete furnace and AC unit. From the estimate to the install everything was done as promised and timely. There was initially some confusion regarding my thermostat but that was resolved and taken care of. Update 11/18/22 Chris is great! He's been here before and is very professional and…

Heating system maintenanceService not listed
Glenn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Yonas was great.

OverpricedHVAC system maintenanceHeating system maintenance

Show more heating system maintenance reviews (311 more) →

Price

$305-36% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 4%Not sure 11%

Jobs customers hired them for

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