Experts Reviews · Company report
RS Andrews logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

RS Andrews

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RS Andrews is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RS Andrews is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RS Andrews is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RS Andrews is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RS Andrews is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RS Andrews is better than 46% of electricians.C
46

Reviews for your job

Customers hired RS Andrews for 8 kinds of job.

RS Andrews for heating system repair

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Jobs reviewedHow many Google reviews are tagged with this job.213
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$1–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 213 Google reviews tagged “Heating system repair” · showing 40

Kenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Colin French did his great job to fix the heat

Paid $1–200Great priceWater heater installationHeating system repair
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★

Carlos did a very efficient job, finding the issue, alerting me to that issue, and solving it.

HVAC system maintenanceHeating system repair
LaQushaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Michael did an exceptional job with the maintenance on my A/C and heating units. He explained the cause of the issues I was having and gave solutions. I will request his services going forward.

Reasonable priceHeating system maintenanceHeating system repair+ Quality+ Value
warren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Yonas was very professional and explained the changes needed for the Heating Unit

HVAC system maintenanceHeating system repairInstall AC
Leonard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Courteous and professional Technicians that do great work keeping AC,heating, Plumbing, Ducks and Electrical functioning properly!

Reasonable priceVentilated ceiling installationA/C system maintenanceHeating system repair+ Value
Nicolene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Tech was right on time, quick and excellent service, and advised of future service needed

Paid $1,000+Not sureHeating system repairDrain cleaning
TkLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fred Williams was professional and friendly. He answered all my questions and I am very happy with the service. I use RS Andrews for both my business and my home and they always treat me right.

Paid $600–700Reasonable priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 241 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

David was Fast and nice to deal with, What service? He did not do what the salesperson said, Used my hose and sprayed water on the outside unit for 1.2 hr, checked the pressures, then changed my inside filter with one I provided, , Said I needed a NEW system, and. DID NOT address the issue I called them out…

Heating system repair+ Professionalism
Common4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very knowledgeable about what he came to do and very professional in his craft. Highly recommend him to anyone who needs his services.

Paid $200–300Reasonable priceHVAC system maintenanceHeating system repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional and good.

Paid $1,000+Reasonable priceHeating system repairA/C system vent cleaningHeating system maintenance
kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

What a great experience! Ladarian Raymond didn’t sell us anything we had a conversation and he filled a need! Very professional and friendly. Highly recommend him

Paid $1,000+Reasonable priceHVAC system repairA/C system maintenanceHeating system repair
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ivan Medina was very professional and explained the issue with the heat pump perfectly.

Paid $1,000+Reasonable priceHeating system repair
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Professional, friendly man. I have always received great maintenance and service from R.S. Andrews. I've been a customer of theirs for over 25 years.

HVAC system maintenanceA/C system maintenanceHeating system repair
JeraldLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Yonas did an outstanding job. He was very thoughtful and knowledgeable. Above that he worked hard and made certain that the job was done correctly.

Paid $300–400Reasonable priceHVAC system maintenanceA/C system vent cleaning+ Professionalism
KayLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Been dealing with RS Andrew's for several years and I feel like a new customer each time. Keep hiring good professional people. Victor is awesome!!

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Professionalism
Betty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Ivan Medina represented RS Andrews in an outstanding fashion. Professional, caring attitude, and so very, very knowledgeable.

Reasonable priceHVAC system repairHeating system repair
Lyndsay10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing, quick, & very professional! Drew was fantastic and I will be sending all my clients to you!!

Paid $1–100Great priceHeating system repair
Janelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service! Within a few minutes of requesting HVAC services to repair my heating system, R.S. Andrews called to schedule a same day appointment. Teyon quickly diagnosed the problem and repaired the system. I highly recommend Teyon and R.S. Andrews for your home maintenance and repair services.

Paid $600–700Reasonable priceHeating system repair
Holly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Terell was very helpful and got straight to work ! He was professional and courteous! He figured out the problem in a timely manner and quickly got our heat back up and running. We had very positive experience and appreciate Terell coming out on a Sunday evening. Just one more reason why we love RS Andrew’s!

Paid $300–400Reasonable priceHeating system repair
Sohum5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jonathan Balom did an amazing job! He is very thorough and professional. Highly recommended asking for him and working with RS Andrews.

Paid $200–300HVAC system repairHVAC system maintenanceHeating system repair
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I highly recommend RS Andrews for their professionalism & expertise when caring for my AC & Heating needs! They are are prompt & fair about their cost! I get the Annual plan to take care of my unit & discounts if additional parts are needed.

Paid $700–800Reasonable priceHVAC system repairHVAC system maintenanceHeating system repair
Vonda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Furnace was acting up this morning. RS Andrews fit in a technician to come out as available. Quick call back and response with friendly and courteous staff. The technician, Andrew F., arrived in a timely manner, was extremely professional and friendly and corrected the issue. Highly recommend.

Heating system repair
LarryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★

Just a terrible experience. Gave us a quote for replacing our HVAC system that the other companies that gave quotes laughed at. Got the same system they were quoting for us for over $10k less than their quote. Both were from Mitsubishi Diamond Certified companies. They are a complete sham as , what they offered,…

OverpricedWater heater installationHVAC system repairHeating system repair
CDGLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great Company Love doing business with RS Andrews. They are simply awesome

Paid $400–500Reasonable priceHeating system maintenanceInstall thermostatHeating system repair
JaneneLocal Guide · 140 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great customer service guys

Paid $1,000+Not sureHeating system repair
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Quick, fixed the problem and he felt very knowledgeable

Paid $1,000+Reasonable priceHeating system repairInstall thermostatThermostat repair
Laura11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

RS Andrews has always been very responsive and the service representatives are very knowledgeable when they come to my home for the bi-annual service visits. Today was no exception! I was very impressed with our technician today. He was friendly, knowledgeable and extremely easy to work with.

HVAC system maintenanceHeating system repair
Amy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I feel so confident in R.S. Andrews! They do outstanding work, they are right on time, and they respond quickly. They are my go to company for any repairs that I need in this arena! I will call them again and I have used them for the last 10+ years!!!!

A/C system maintenanceA/C system repairHeating system repair
EtienneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Nick Hulsey of RS Andrews was exceptional in his knowledge and did a great job. He was very methodical in his service and very communicative in sharing his observation, what he serviced and with his recommendation. Lots of confidence in Nick.

Paid $900–1,000Reasonable priceHVAC system repairHVAC system maintenanceHeating system repair
Camille2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Drew did a very good job of checking our heating system out for the winter.

A/C system maintenanceHeating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Anita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Mr.William did a great job, he very pleasant and explained what the problem was and how he repaired it. Made my day!!!

Paid $100–200Reasonable priceHeating system repair
Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service!!!!’

Paid $1,000+Great priceHeating system repair
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Travis & his install guys did a great job. System is all fixed! Thx!

Heating system repair
Diane9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Originally, had RSAndrews install our HVAC system almost 10 years ago. They have maintained it since then. We are very happy with their professionalism and expertise. They arrive on time and complete the work expeditiously. They make suggestions for improvement and alternatives. In an ocean environment, we are especially happy with their performance.

Paid $100–200Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ivan was super nice. Very professional and knowledgeable.

Paid $1–100Reasonable priceHeating system repair
Rob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The tech, Jonathan, did a thorough job evaluating the equipment and the potential failure causes. He explained the potential causes to me and shared what he found. We are back up and running, so that’s great!

Reasonable priceHeating system repair
Lilian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very satisfied with their service!

Heating system repair
Heidi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great job! Very thorough! On time, explained what he was doing. This is a first rate operation. I use rs andrews now also for all my plumbing needs.

Paid $900–1,000Reasonable priceHVAC system repairHeating system repair
Angie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ivan was very professional, very nice and very informative

Paid $1–100Great priceHeating system repair
Zarinah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a great experience with this company. The staff answering the phones, the men who installed the furnace, and the staff that performed maintenance and offered quotes were all so polite and professional.

Heating system repairHeating system installation

Show more heating system repair reviews (173 more) →

Price

$305-36% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 4%Not sure 11%

Jobs customers hired them for

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