Experts Reviews · Company report
RS Andrews logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

RS Andrews

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #121Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 9,673 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RS Andrews is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RS Andrews is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RS Andrews is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RS Andrews is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RS Andrews is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RS Andrews is better than 46% of electricians.C
46

Reviews for your job

Customers hired RS Andrews for 8 kinds of job.

RS Andrews for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 38 Google reviews tagged “Outdoor plumbing system repair”

StephenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I’m in real need for insulation in my attic. R S Andrews representative, Albert Fabelo III, was both courteous and respectful. He is certified NADCA VMT and addressed my concerns with his knowledge. I was very impressed with his manners and confidence. Also, I’ve been very happy with both outdoor and indoor plumbing issues with my plumbing issues.

Paid $2,000+Reasonable priceToilet repairPlumbing leak detectionFaucet repair
J.SkinnerLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Responsive and reliable crews work well with our residents and take pride in a job well done.

Paid $2,000+Reasonable priceWater heater installationHVAC system repairHVAC system maintenance
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brian did a fantastic job on our plumbing project. Efficient, polite, and showed his expertise. The job was done in record time.

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Yolanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The repair rep arrived on time and repaired the leak I had near my water meter within less than 2 hours. So far, I haven't noticed any more issues with the leak and hopefully my water bill will go back to normal.

Outdoor plumbing system repair
Jessie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As always. Service was on time, and efficient. Anthony was friendly, and knowledgeable. He answered all my questions.

Paid $600–800Reasonable priceHVAC system maintenancePlumbing leak detectionPlumbing pipe repair
PhilLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Loren was on time. Listened to all our concerns. Today Loren came back and with the help of his partner from RS Andrews and the Trenching company, put in our new water line from the meter to the house. Excellent Job!

Reasonable priceOutdoor plumbing system repair
Peggy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

James located and repaired the water line. He did a great job.

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Plumbing Tech Paul was on time, assessed the water line leak issue and clearly communicated the required repair work. He finished the job and cleaned up the work site and addressed any questions I had while he was here. Job well done!

Outdoor plumbing system repair
JoshuaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Pau was a great tech. He was friendly, professional, efficient, and explained things clearly.

Paid $300–400Reasonable priceOutdoor plumbing system repair
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician was outstanding, and demonstrated knowledge and skill in identifying and solving my outdoor plumbing issues.

Paid $1,000+OverpricedPlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Cory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Knowledgeable and personable.

Paid $1,000+Not sureOutdoor plumbing system repair
Jeri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brennan was extremely professional and great to work with. He took the time to fully explain everything and ensured we understood what was going on, and probable causes. He was a calm presence in what could have been a stressful situation. No one wants a plumbing emergency, but if you do, you want Brennan to show up to help!

Not sureSewer cleaningOutdoor plumbing system repair
Carolyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★

R. S. Andrews is who we call whenever we have a plumbing issue. Always on time and efficient. We used for plumbing and more recently electrical. The plumbers were both named Jaime and were great! Most recently Corey Bennett helped us with electrical and was great!! We are always pleased and highly recommend RS…

Paid $900–1,000Reasonable priceHVAC system repairPlumbing leak detectionPlumbing pipe repair
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have not been so well served for many years. This was a main water line warranty job nine years into a ten year warranty. Also, during the nine years we had purchased the home from the prior owner, so there was the potential of RS Andrews finding some reason to make it difficult to claim the warranty repair.…

Paid $1–100Outdoor plumbing system repair
Cassandra13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Our main water burst this morning and R.S Andrews came to the rescue in a very timely manner! Jaime was awesome! He explained everything that he was doing and after completing the work showed me a photo of the repair. This could have been a disaster without the right company. Thank you 😊

Great priceOutdoor plumbing system repair
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

rich and his crew did a fantastic job very timely and efficient would highly recommend him

Paid $1,000+Great priceOutdoor plumbing system repair
mel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

R.S. Andrews 10 year warranty on my sewer line repair proved they go way above and beyond to correct a problem caused by one of their employees. It's too long a story. Readers Digest version. We had a major Sewer line line repair done in 2022. It stopped working correctly and we had to have the line redone and…

Paid $1,000+Reasonable priceOutdoor plumbing system repairService not listed
Anil13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Neil is an excellent plumber. Easy to talk to, efficient and knowledgeable.

Plumbing leak detectionOutdoor plumbing system repair
George12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from…

Great priceToilet repairGarbage disposal installationHVAC system repair
Neal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and courteous. Offered advice on other repairs that will be needed.

Paid $1,000+Reasonable priceOutdoor plumbing system repair
Paul11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I used Johnathan for three other projects and he’s done a great job. Highly recommended. He is professional and does good quality work.

Outdoor plumbing system repairService not listed+ Professionalism
steve13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Paul is extremely professional and knowledgeable. He diagnosed my problem in about 5 minutes and had it resolved shortly. He is so friendly and likable. I have used R S Andrews on at least 4 occasions and I’m a customer for life. I hope Paul is available next time I have a plumbing problem!!!!👍🏼

Outdoor plumbing system repairService not listed+ Responsiveness+ Punctuality+ Quality
Rick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rich excelled again, quickly identified and repaired the issue. Highly recommend!

Outdoor plumbing system repairService not listed
Betty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

He did a great job!!

Outdoor plumbing system repair+ Punctuality+ Quality
Bill13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The RS Andrews technician did a great job!

Water heater installationOutdoor plumbing system repair+ Quality+ Professionalism
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My tech Loren Palmer did a great job and explained everything. Fixed my issue fast and cleaned up everything.

Outdoor plumbing system repair+ Quality+ Professionalism+ Value
RebeccaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The technician, Muhammad, called and communicated clearly about his arrival time, he answered all my questions about our sump pump and replaced it quickly and I will definitely use them again in the future.

Outdoor plumbing system repairSump pump installation+ Value
EarlLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great company. Very understanding to the problem and worked quickly and diligently to resolve the issue. Jacob Johnson is a very professional and courteous individual

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paul with R.S. Andrews did a First Class job for us. He is my preferred Plumber. Professional and knowledgeable.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Sheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason Jones did an EXCELLENT job of replacing an outdoor faucet at my house! He brought for me a choice of three faucets and I chose one. He had to cut open the wall inside of the garage to install the faucet. He measured and neatly cut open the wall. He vacuumed up the cuttings and installed an access door. He even…

Customer photo from Sheryl's reviewCustomer photo from Sheryl's review
Faucet repairOutdoor plumbing system repair+ Punctuality+ Quality+ Professionalism
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin Dutka was the technician that came to service our outside water spigot that was leaking. He had it fixed within minutes with a clear explanation of the problem. Very professional. We would use them again.

Plumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Leah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Such a kind young man

Plumbing leak repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
S9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend! Five stars! Ezequiel Soto of RS Andrews was super professional and took the time to make sure I understood the repairs along with what was being fixed and how. Great experience!

Faucet repairOutdoor plumbing system repair+ Punctuality+ Professionalism
JuanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ron Oliver is FANTASTIC! He found a major problem that would cost us our safety and home. Thanks Ron

Outdoor plumbing system repairService not listed+ Responsiveness+ Punctuality+ Quality
HoyonLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, from what needs to be done to what is actually done, also clear about cost and process.

Outdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
Ellis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

on time got right down to work completed the job. told us the price up front and how long it would take. would use you next time.

Outdoor plumbing system repairPlumbing pipe repair+ Punctuality+ Professionalism
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Professionalism
MICHELLE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality

Price

$305-39% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 4%Not sure 11%

Jobs customers hired them for

Compare with