How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for plumbing leak detection
Clear ✕All 130 Google reviews tagged “Plumbing leak detection” · showing 120
Pau was very efficient and professional in finding the source of my shower leak.
I’m in real need for insulation in my attic. R S Andrews representative, Albert Fabelo III, was both courteous and respectful. He is certified NADCA VMT and addressed my concerns with his knowledge. I was very impressed with his manners and confidence. Also, I’ve been very happy with both outdoor and indoor plumbing issues with my plumbing issues.
Responsive and reliable crews work well with our residents and take pride in a job well done.
Speed, efficientcy and skill do not begin to describe this exceptional professional. Charlie McQueen was amazing and thorough. Hope he is available for all of our future repairs and projects! Thank you Charlie!
Brian did a fantastic job on our plumbing project. Efficient, polite, and showed his expertise. The job was done in record time.
R.S.Andrews is my go-to for my hvac needs!From the first phone call all the way through to the service technician, my family and I have been very pleased.
Excellent and thorough service by Brandon Medeiros
Pau was great. He did a great job and completed the job quickly. His recommendation saved me money.👍
We have a leak in one of our bathrooms. Kyle very patiently listened to me and what I thought might be the issue. He had to cut drywall but did it neatly in a perfect square so I could put it back on my own. Unfortunately it turned out to be a bigger problem than anticipated but he referred a remediation company.
Alberto was great, on time, quick and thorough with his work. Helped recommend a fix for our dryer vent to.
Charlie was very knowledgeable and was able to find and explain the problem to us adequately. He finished quickly and to our satisfaction! Great work!
Pau was so kind, very informative, and great at getting the job done correctly!!
As always. Service was on time, and efficient. Anthony was friendly, and knowledgeable. He answered all my questions.
Prompt, friendly, knowledgeable and respectful. Definitely recommend!
Technician was awesome, would highly recommend him
James was very thorough checking where the water near my dishwater was coming from. He listened to my concerns and explained everything that he was doing. I would definitely recommend his services.
Great job by James. Very good at explaining my problem and options to fix.
HUGE shoutout to their plumber, Kyle! What initially seemed like a simple faucet leak turned into the discovery of massive water damage, and Kyle went above and beyond to help me navigate what happened next. He explained everything in plain language, which I really appreciated, and recommended Archer Restoration to…
Pau did a great job at repairing my under sink leak. He was prompt, courteous, and knowledgeable. Reasonable rate from RS Andrews as well...
Great experience. My tech was Waqas Shafqat. He was pleasant and knowledgeable. He came to checkout a leak which I thought was from HVAC. He not only confirmed but also went the extra mile to detect the leak and gave his feedback. Look no further.
James located and repaired the water line. He did a great job.
David is an amazing service technician. We are pleased that RS Andrew’s does continuity of technicians allowing us to establish a relationship with those who help us.
Bradon M. Came within an hour of my call for my plumbing issue. He was professional and knowledgeable! Within a short period of time he found our issue and helped us address it with our insurance company. He was 😊
Hard working and very knowledgeable.
I had another leak in my basement bathroom and RSAndrews came out the same day to repair and replace some pipes. Their professionalism from the time I called “How can I brighten your smile “ was so impressive and amazing. The plumber was so informative. I was so happy I used RS Andrews instead of my home warranty Choice Homes
Charles was very professional and knowledgeable. He gave us some very helpful information.
I called R. S. ANDREWS on Wednesday afternoon and had an appointment for Thursday morning. Kyle was very nice and explained things well. He answered my questions and made suggestions and recommendations for having additional work done to find and fix my water issue since his investigation did not result in a final answer. His customer service is excellent.
Rich has been great reprint our outside leaking faucets to prepare against winter freezes
Pao was great! He is deligent and very kind and was great at explaining everything he was doing.
Mohammed was excellent. He went above and beyond. I called the company to look at the flooding happening near the water meter in my front yard. Mohammed came in, diagnosed, answered all the million questions that I had, and let me know what the next steps should be. He was on time, and this is the first time that…
Rich was nice to our dog and detected and repaired our problem in minutes! We also consulted with him on future services! Bingo!
Technician was outstanding, and demonstrated knowledge and skill in identifying and solving my outdoor plumbing issues.
Very professional service. Aidan Payne did a great job.
Lionel is customer focused, skilled, and attentive. He was even patient with my puppy that kept yapping at him.
Courteous and answer all my questions. Friendly person and cleaned up after himself
I contacted RS Andrews to address a water leak around my water meter which resulted in a 2000-gallon increase in my water usage. Pau came out an dug up the area around the meter and found the cause of the leak. He explained what he would need to do to fix it, and the cost of the fix. The cost was more than I had…
Mahamed was polite, professional and knowledgeable. He gave me great advice on how to move forward with my situation.
Mr. Daniel De Los Reyes is awesome, very knowledgeable, very professional and clean up very well after the work is completed. The work he does comes from his heart. Very sincere individual.
Quick
Outstanding service!
James was the absolute best! He was very knowledgeable and super informative on the plumbing that needed to be fixed! He was super trustworthy and very thorough while doing the work being completed! He was able to replace a few copper lines and add a new pressure reduction valve on my home within a few hours. I highly recommend R.S. Andrews!
R. S. Andrews is who we call whenever we have a plumbing issue. Always on time and efficient. We used for plumbing and more recently electrical. The plumbers were both named Jaime and were great! Most recently Corey Bennett helped us with electrical and was great!! We are always pleased and highly recommend RS…
Very please with service. Brandon had a professional attitude.
Not only did James solve my plumbing issues he also took the time to educate me with the details regarding the problem. I can rest easy knowing that the problem was solved correctly. I will be using RS Andrew's for any future plumbing problems.
Loren was very professional and courteous. He was here for a bit to make sure the slow drain and leaks were fixed. He even checked the pipes in the crawl space and septic tank for backups. I will definitely call RS Andrew’s again for any plumbing issues.
Rich Oltesvig arrived on time and checked our crawl space to find 4 leaks. He quoted a fair price and did not try to sell me anything I did not need. Made the repairs quickly. Very polite and courteous and respectful of our home.
Our plumber came out within 24 hours and made a quick repair on a leaking pipe. He was on time and very professional. Highly recommend!
Brandon Smith was the RS Andrew’s plumber that completed a massive repair in my son’s front yard. He was so professional and knowledgeable. It was a major undertaking, and I could not have been more pleased with the way it turned out. It took several hours to complete. Him and the entire crew did beautiful work to my yard.
From the initial phone call to the actual visit on-site, everyone was professional, kind, and responsive. I was scheduled a same day visit after hours! Ezekiel was quite helpful in not only locating but sharing his knowledge and expertise as he helped navigate my burst pipe and caved in ceiling. He made an…
Jaime was wonderful… he worked around my schedule, pointed out some concerns about my 60 year-old systems and left with plans for further work. Very careful not to let my cats out!
James Roche Jr did a excellent job. He was friendly and professional. He explained the situation and gave me options. He had a great attitude and work ethic.
Emergency call frozen water line to an apartment bldg with over 100 residents. RS Andrews completed the work quickly. We will always call you guys.
RS Andrews to the rescue again. I don’t know what I’d do without them. The hard freeze knocked my pipes out of commission and they sent Pau out to assess. Within minutes he found the problem, gave me the estimate, and to my surprise was ready to start the repair immediately. After all these crazy temps in Atlanta…
David is very friendly and accommodating. Very accomplished and found the issue in the leak and fixed it immediately. Thank you ! L
Quick, polite, knowledgeable, friendly. Got our frozen pipes taken care of quickly and professionally.
1/28/26: punctual, reliable, knowledgeable
Daniel saved us today from being without water for the night. Much appreciation for him. And because of him I will use this company again.
Daniel was very helpful and knowledgeable. Also approachable and easy to talk to.
Brandon and the team at RS Andrews do amazing work! They have been out on several occasions for a variety of plumbing issues and they have never let me down, problem always solved quickly.
They showed up on time and kept me updated the whole time so I was not in the dark.
I have been a customer of RSAndrews for 11 years, and have always had exceptional and professional service. Toilets fixed, showers fixed for no hot water, eventually a hot water heater replacement, fixtures replaced, always immaculate. This week I discovered from my utility company I have a leak alarm. Monday,…
Brennan did a great job! On top of being polite, he quickly diagnosed the issue and began working on repairs after giving the quote. He also cleaned up his work area prior to leaving.
Henry and Danny did a great job installing my furnace and air conditioner units
Neil is an excellent plumber. Easy to talk to, efficient and knowledgeable.
Excellent repair and arrival on time!
It was for a water leak. Mr. Chris Jones came on a Friday night late, detected the problem and solved it. He was very patient and very clear in his communication. Also, he was very helpful in connecting us with the needed next steps. I appreciated his professional expertise, his professional manner and his kindness.
We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from…
Christopher was very knowledgeable was able to quickly identify the problem and also did a check of my current water heater and plumbing.A+
Many thanks to Jonathan Chapman for his excellent work stopping a leak in out home water system.
Neil was wonderful, professional, thorough, and helpful. He patiently listened and tried multiple avenues of leak detection and moisture detection.
James was great!
I notified RS Andrew's of plumbing need from a leaky sink in the master bath. James was dispatched to fix the problem,which he did efficiently and quickly. I appreciated James professional manner and his skill. I will not hesitate to reach out to RS Andrew's for future plumbing needs, and will request James as my plumber of choice.
Dispatch had a plumber out the next day, inside the time window they provided, and with a call to say our Plumber James R. Jr was 30 minutes away. James was an extremely knowledgeable professional. He explained everything he did clearly so I could understand my options and his professional point of view. We worked…
Great service! Was kind and very informative! Was helpful and gave plenty of of options for the fix and was transparent on the fix and cost which help because I was on a tight budget!! I appreciate and will contact again.
Had a really stressful kitchen shower suddenly appear. Called these guys first thing and someone came out asap. James May was awesome! He included me in on what happened and the process going forward for repairs. He even made time for my couch hippo. Thanks again James! I really appreciate your help!
Brian was very thorough and helpful with breaking down my plumbing issue in a way I could understand. He pointed out where the problems were so I could see for myself what needed to be addressed. Highly recommend!
Another Fantastic job. Zeeks strategy of educating the customer helps me be more proactive. I understand how my system works now 👍🏽
As usual, Junior was so helpful.
Enjoyed working with Robert discussing my repair possibilities.
Brandon was well knowledgeable, quick, and tidy. We had a great experience.
Came out and saw that he needed a 2nd pair of hands. Arranged to come back the next morning and took car of the icemaker line leak. He determined that th hold hose had a small leak and not the connection to the house plumbing.
Awesome service and great price.
David was super nice and he did and absolutely awesome job!
My water bill (Atlanta Watershed) escalated from $61 to $600! I needed a registered plumber to check our property for any leaks. Charlie arrived on time, was very knowledgeable and thorough. He checked everything and wrote a detailed report for me to show the water company. Looks like Atlanta Watershed had just…
Mohamed was quick to arrive after hours when we noticed our main water line leaking. He explained the repair, answered my questions, and was extremely quick finishing the work. I cannot recommend him enough. Excellent service.
Outstanding work
Timely, knowledgeable, and courteous!
Brian was informative and fixed everything, polite and prompt.
Amazing service. James came out the same day that I called. He was very thorough and friendly. A great help. I would highly recommend this company.
This is the second time I have used RS Andrews and was very satisfied again. Brennan was the tech who visited our home. He thoroughly explained why I was having the problem I had, gave me choices on what I wanted repaired or replaced and performed the work professionally. Will definitely use RS Andrews again and will request Brennan.
Since the first day I contacted RS Andrews, the service has been top notch! From the attentiveness of the customer service person responding to the calls, to Thomas who came out for the repairs. Thomas was such a breath of fresh air! He was kind, knowledgeable, informative and did an absolutely amazing job…
I would like to express my gratitude for Daniel's extensive knowledge and professionalism. I am confident that my issue will be addressed effectively and within a reasonable timeframe.
James was very professional and quickly resolved our water valve issue.
If I could give RS Andrews...and more specifically their electrician Max Borelli 10 Stars, I would. He came out in critical emergency, diagnosed the problem immediately, fixed it and was gone in less than an hour. Any employer should be proud to have such a worker. RS Andrews does it, yet again.
My service technician Brian always arrives right on schedule and is very thorough in his inspection and maintenance of my plumbing maintenance needs and repairs. The ease of scheduling is also wonderful. I highly recommend both him and RS Andrews!
Drew was very competent and pleasant on 10/26/2023. Jim Hinkle. And also on 03/11/2024.
Jason was a smart, professional, solution oriented person. Great experience with him and the RS Andrews team.
Pau Sum the plumber from RSAndrews is such an excellent worker who is proactive and ensures that his client is safe!!
Paul was very knowledgeable and professional. He also made recommendations about who could repair our floor which was water damaged around the toilet and beyond into another room.
Technician's explanations were beneficial and reflected a comforting level competence.
The technician Ezekiel was very professional and answered all my questions, I was pleased with his service
Great service!
Jacob Johnson arrived on time, pinpointed the problem quickly, and worked on a solution promptly. He kept me abreast of everything we did and why he did it. I would want him back if future needs so dictated. Pay Sum returned and tightened up the drain and finally stopped all leakage issues.
Ben came out and gave a look over my plumbing issues. This fella is a legend. He looked at everything. Figured out a game plan. Shared a ton of valuable knowledge. Install coming Friday for a fix of a long neglected pipe. I am looking forward to it. Awesome
Great Service Prompt. In fact they called ahead of time to ask if they could arrive early Ezekiel did a terrific job. He explained what he was doing before he did it, offered additional info to help me in the future I had a leak in the water line in the front yard. Repair was quick and thorough. I’ve had…
Had plumbing problem. First time in over 20 years that we now have real water pressure due to replacing old rusted out parts. Very pleased!!!! Rich Oltesvig was our tech. Polite, extremely knowledgeable and fast to fix. Also answered many questions concerning other past due plumbing projects.
Plumber was knowledgeable and very professional!
Xavier Harris with R. S. Andrews provided excellent customer service while completing a water leak detection. Although Xavier concluded the A/C system was not causing the leak, he did find the likely source of the leak in the attic and took a picture of what he found which I greatly appreciated.
Very professional and very helpful
Ben with RS Andrews was fantastic! He was very knowledgeable, and explained the root cause of our issues and provided a few options to resolve them. Thank you Ben for all of your help!
Neil did a great job finding a leak in a tight, hard to reach area. He was quick and professional.
Serviceman Jaime was very courteous and professional.
I called RS Andrews after-hours on Sunday night (Father’s Day) to help address a potential gas leak around my kitchen stove. Within an hour or so, a tech named Ben was at my house to help diagnose the problem. Ben was super friendly, professional, and knowledgeable. He quickly located & addressed the issue, making…
James was a great and efficient technician. He was able to fix my issue with my sink quickly. Definitely would recommend this company service again.
My county called and told me I must have a leak because my bill went from $35 to $616. RS Andrew's sent me Paul. He was ontime and very professional, even spoke to people at my county water department for me, telling them his findings
There aren't enough words to express my appreciation and gratitude for the services provided by Neil. He was prompt, professional, patient, passionate about his work, and extremely knowledgeable. His wisdom potentially saved me thousands of dollars in repair to my home, inside and outside. Thank you R.S. Andrews LLC…
James and his partner, Dillon explained the plan to find the leak source and what may be further options. The leak was found right away and the service was done in a timely manner. I looked over the work done and was very satisfied. This is one of those times when you know your money was well spent. Good job gentlemen.
Wespal did an absolutely amazing job! He went way above and beyond to make sure our needs were met. He even accompanied my wife to The Home Depot to get what we needed to finish the job. Truly the best service we’ve had. Highly, highly recommend him!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
