Experts Reviews · Company report
RS Andrews logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

RS Andrews

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RS Andrews is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RS Andrews is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RS Andrews is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RS Andrews is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RS Andrews is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RS Andrews is better than 46% of electricians.C
46

Reviews for your job

Customers hired RS Andrews for 8 kinds of job.

RS Andrews for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.141
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 141 Google reviews tagged “Plumbing leak repair” · showing 20

Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 hours ago★★★★★

Pau Sum was great. He was knowledgeable, efficient and got the broken water line repaired without any problems.

Paid $800–1,000Reasonable pricePlumbing leak repair
StephenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I’m in real need for insulation in my attic. R S Andrews representative, Albert Fabelo III, was both courteous and respectful. He is certified NADCA VMT and addressed my concerns with his knowledge. I was very impressed with his manners and confidence. Also, I’ve been very happy with both outdoor and indoor plumbing issues with my plumbing issues.

Paid $2,000+Reasonable priceToilet repairPlumbing leak detectionFaucet repair
DeborahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Neil was timely and quick!

A/C system maintenancePlumbing pipe repairPlumbing leak repair
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Speed, efficientcy and skill do not begin to describe this exceptional professional. Charlie McQueen was amazing and thorough. Hope he is available for all of our future repairs and projects! Thank you Charlie!

Paid $1,400–1,600Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
sherryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

R.S.Andrews is my go-to for my hvac needs!From the first phone call all the way through to the service technician, my family and I have been very pleased.

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repairHVAC duct & vent installation
David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Pau was great. He did a great job and completed the job quickly. His recommendation saved me money.👍

Plumbing leak detectionFaucet repairPlumbing leak repair
Jose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Unbelievably outstanding work. Extremely knowledgeable, as he called out some problems I knew I had 2 or 3 years ago, but the quotes for other companies were crazy high. Those are fixed also. Planning to do a Tankless early next year and Neil is the only person I plan to do the job.

Paid $1,200–1,400Great priceWater heater repairPlumbing leak repair
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pau was so kind, very informative, and great at getting the job done correctly!!

Paid $800–1,000Not surePlumbing leak detectionPlumbing leak repair
Scott10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mohamed Boussfel was very respectful, skilled, and knowledgeable. He came on the Saturday before Labor Day to diagnose and unclog a sanitary sewer line. He saved our weekend.

Paid $800–1,000Reasonable priceDrain cleaningSewer cleaningPlumbing leak repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very pleased with work done an the time they took to do

Paid $600–800Reasonable pricePlumbing pipe repairPlumbing leak repair
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric was friendly and very knowledgeable. He gave sound advice without being pushy. Once the leak was detected he gave us the options, fixed the leak. We couldn't be happier. I would highly recommend Eric,

Paid $600–800Reasonable pricePlumbing leak repair
Jerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tamarge went the extra step and resolved our problem without having to order a replacement

Paid $800–1,000Reasonable priceHeating system maintenance
Russ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brendan Pilson was great. I Discovered a water main line break Sunday afternoon. Brendan showed up and fixed the leak professionally and no hidden fees. Very kind and professional.

Reasonable pricePlumbing leak repair
AngelaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Pao was great! He is deligent and very kind and was great at explaining everything he was doing.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Louis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The technician was on time, professional, and knowledgeable as to which direction to go in to quickly resolve my issue.

Paid $1,000+Reasonable priceFaucet repairPlumbing leak repair
Raymond9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Herold is great. Curteous, professional, and always does a great job. Helped me identify a solution for my install needs.

Plumbing pipe repairWater heater repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rich was nice to our dog and detected and repaired our problem in minutes! We also consulted with him on future services! Bingo!

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing leak repairService not listed
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician was outstanding, and demonstrated knowledge and skill in identifying and solving my outdoor plumbing issues.

Paid $1,000+OverpricedPlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
MariaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My technician was Aiden Payne. He was professional, honest and did an excellent job. He is truly an asset to RS Andrews. It is so refreshing to find someone courteous, competent and trustworthy.

Paid $400–500Reasonable priceToilet installationPlumbing leak repair
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Courteous and answer all my questions. Friendly person and cleaned up after himself

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair+ Punctuality+ Professionalism

Show more plumbing leak repair reviews (121 more) →

Price

$305-36% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 4%Not sure 11%

Jobs customers hired them for

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