Experts Reviews · Company report
RS Andrews logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

RS Andrews

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RS Andrews is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RS Andrews is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RS Andrews is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RS Andrews is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RS Andrews is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RS Andrews is better than 46% of electricians.C
46

Reviews for your job

Customers hired RS Andrews for 8 kinds of job.

RS Andrews for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.141
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 141 Google reviews tagged “Plumbing leak repair” · showing 40

Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 hours ago★★★★★

Pau Sum was great. He was knowledgeable, efficient and got the broken water line repaired without any problems.

Paid $800–1,000Reasonable pricePlumbing leak repair
StephenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I’m in real need for insulation in my attic. R S Andrews representative, Albert Fabelo III, was both courteous and respectful. He is certified NADCA VMT and addressed my concerns with his knowledge. I was very impressed with his manners and confidence. Also, I’ve been very happy with both outdoor and indoor plumbing issues with my plumbing issues.

Paid $2,000+Reasonable priceToilet repairPlumbing leak detectionFaucet repair
DeborahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Neil was timely and quick!

A/C system maintenancePlumbing pipe repairPlumbing leak repair
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Speed, efficientcy and skill do not begin to describe this exceptional professional. Charlie McQueen was amazing and thorough. Hope he is available for all of our future repairs and projects! Thank you Charlie!

Paid $1,400–1,600Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
sherryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

R.S.Andrews is my go-to for my hvac needs!From the first phone call all the way through to the service technician, my family and I have been very pleased.

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repairHVAC duct & vent installation
David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Pau was great. He did a great job and completed the job quickly. His recommendation saved me money.👍

Plumbing leak detectionFaucet repairPlumbing leak repair
Jose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Unbelievably outstanding work. Extremely knowledgeable, as he called out some problems I knew I had 2 or 3 years ago, but the quotes for other companies were crazy high. Those are fixed also. Planning to do a Tankless early next year and Neil is the only person I plan to do the job.

Paid $1,200–1,400Great priceWater heater repairPlumbing leak repair
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pau was so kind, very informative, and great at getting the job done correctly!!

Paid $800–1,000Not surePlumbing leak detectionPlumbing leak repair
Scott10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mohamed Boussfel was very respectful, skilled, and knowledgeable. He came on the Saturday before Labor Day to diagnose and unclog a sanitary sewer line. He saved our weekend.

Paid $800–1,000Reasonable priceDrain cleaningSewer cleaningPlumbing leak repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very pleased with work done an the time they took to do

Paid $600–800Reasonable pricePlumbing pipe repairPlumbing leak repair
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric was friendly and very knowledgeable. He gave sound advice without being pushy. Once the leak was detected he gave us the options, fixed the leak. We couldn't be happier. I would highly recommend Eric,

Paid $600–800Reasonable pricePlumbing leak repair
Jerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tamarge went the extra step and resolved our problem without having to order a replacement

Paid $800–1,000Reasonable priceHeating system maintenance
Russ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brendan Pilson was great. I Discovered a water main line break Sunday afternoon. Brendan showed up and fixed the leak professionally and no hidden fees. Very kind and professional.

Reasonable pricePlumbing leak repair
AngelaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Pao was great! He is deligent and very kind and was great at explaining everything he was doing.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Louis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The technician was on time, professional, and knowledgeable as to which direction to go in to quickly resolve my issue.

Paid $1,000+Reasonable priceFaucet repairPlumbing leak repair
Raymond9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Herold is great. Curteous, professional, and always does a great job. Helped me identify a solution for my install needs.

Plumbing pipe repairWater heater repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rich was nice to our dog and detected and repaired our problem in minutes! We also consulted with him on future services! Bingo!

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing leak repairService not listed
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician was outstanding, and demonstrated knowledge and skill in identifying and solving my outdoor plumbing issues.

Paid $1,000+OverpricedPlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
MariaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My technician was Aiden Payne. He was professional, honest and did an excellent job. He is truly an asset to RS Andrews. It is so refreshing to find someone courteous, competent and trustworthy.

Paid $400–500Reasonable priceToilet installationPlumbing leak repair
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Courteous and answer all my questions. Friendly person and cleaned up after himself

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair+ Punctuality+ Professionalism
F6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Robert did a good job, was very professional, knowledgeable and pleasant. His work was outstanding!. I'm well pleased!

Paid $1,000+Reasonable pricePlumbing pipe repairPlumbing leak repairService not listed
FredLocal Guide · 119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jaime has been great to work with. He managed through a complicated coordination mess with the GC doing work on our house and was very flexible and accommodating.

Paid $1,000+Reasonable pricePlumbing pipe repairFaucet repairToilet installation
Carolyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★

R. S. Andrews is who we call whenever we have a plumbing issue. Always on time and efficient. We used for plumbing and more recently electrical. The plumbers were both named Jaime and were great! Most recently Corey Bennett helped us with electrical and was great!! We are always pleased and highly recommend RS…

Paid $900–1,000Reasonable priceHVAC system repairPlumbing leak detectionPlumbing pipe repair
Elaine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great job, Anthony!

Paid $1,000+Great priceHVAC system maintenancePlumbing leak repair
ClaudiaLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Not only did James solve my plumbing issues he also took the time to educate me with the details regarding the problem. I can rest easy knowing that the problem was solved correctly. I will be using RS Andrew's for any future plumbing problems.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Max Borrelli from R.S. Andrews came out to look at some electrical issues for us. He was on time, friendly, knowledgeable, and took care in his quote for us. We are extremely pleased with his service. We will continue to rely on R.S. Andrews for HVAC, plumbing, and electrical repairs and service.

Great priceElectrical wiring installationElectrical panel repairElectrical panel replacement or upgrading
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jaime was wonderful… he worked around my schedule, pointed out some concerns about my 60 year-old systems and left with plans for further work. Very careful not to let my cats out!

Paid $1,000+Reasonable pricePlumbing leak detectionFaucet repairPlumbing leak repair
Bruce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jaime was knowledgeable and very professional. He showed up on time and was In and out.

Paid $400–500Great pricePlumbing leak repair
Faith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very good company. Service Technician did an excellent job.

Great pricePlumbing leak repair
Robin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Loren did an excellent job and very patiently answered all of my questions.

Paid $500–600Reasonable pricePlumbing leak repair
BLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My tech Pau was great and arrived within an hour of my call. Thanks!

Paid $1–100Great pricePlumbing leak repair
Joey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

David and Brian were professional knowledgeable and friendly. In my opinion, they went above and beyond the call of duty.

Plumbing leak repair
Ant3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been a customer of RSAndrews for 11 years, and have always had exceptional and professional service. Toilets fixed, showers fixed for no hot water, eventually a hot water heater replacement, fixtures replaced, always immaculate. This week I discovered from my utility company I have a leak alarm. Monday,…

Customer photo from Ant's review
Reasonable pricePlumbing leak detectionWater tank repairPlumbing leak repair
Ralph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Absolutely impressed with the two gentlemen installers. They had challenges working in tight spots. They did not stop until the job was finished.

Drain cleaningFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The best!!!

Paid $1,000+Reasonable pricePlumbing pipe repairWater heater repairPlumbing leak repair
Philip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

David arrived early, was very professional, and identified and repaired the problems in short order.

Paid $1,000+Reasonable priceToilet repairWater heater repairPlumbing leak repair
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I have been a customer of RS Andrews for many years. I have had the pleasure of working with some honest, informative, efficient, and dependable technicians. They investigated and fixed problems or completed maintenance in a timely manner from my a/c and heating services, hot water tank replacement, to my plumbing…

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
K.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

ERIC DID A GOOD JOB OF RESPONDING TO AN URGENT CALL FOR A SHUTOFF VALVE NOT CLOSING AND LEAD TO WATER LEAKING AT THE SPIGOT AND ENTERING THE BASEMENT THROUGH THE SILL PLATE. ONCE HE IDENTIFIED THE PROBLEM I HAD HIM INSTALL TWO 45-DEGREE SHUT OFF VALVE ON TWO OF THE THREE SPIGOT (IT WAS COST PROHIBITIVE FOR THE…

Paid $700–800OverpricedPlumbing leak repair
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brennan did an awesome job. He and Rich built a copper manifold for us. Our old one which was broken was a product that last 7 years. We hope that the copper one is the best choice. Brennan was so helpful either by text or call when we had questions. I definitely recommend RS Andrew’s.

Customer photo from Angela's review
Plumbing leak repair
George12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from…

Great priceToilet repairGarbage disposal installationHVAC system repair

Show more plumbing leak repair reviews (101 more) →

Price

$305-36% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 4%Not sure 11%

Jobs customers hired them for

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