How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for plumbing leak repair
Clear ✕All 141 Google reviews tagged “Plumbing leak repair” · showing 120
Pau Sum was great. He was knowledgeable, efficient and got the broken water line repaired without any problems.
I’m in real need for insulation in my attic. R S Andrews representative, Albert Fabelo III, was both courteous and respectful. He is certified NADCA VMT and addressed my concerns with his knowledge. I was very impressed with his manners and confidence. Also, I’ve been very happy with both outdoor and indoor plumbing issues with my plumbing issues.
Neil was timely and quick!
Speed, efficientcy and skill do not begin to describe this exceptional professional. Charlie McQueen was amazing and thorough. Hope he is available for all of our future repairs and projects! Thank you Charlie!
R.S.Andrews is my go-to for my hvac needs!From the first phone call all the way through to the service technician, my family and I have been very pleased.
Pau was great. He did a great job and completed the job quickly. His recommendation saved me money.👍
Unbelievably outstanding work. Extremely knowledgeable, as he called out some problems I knew I had 2 or 3 years ago, but the quotes for other companies were crazy high. Those are fixed also. Planning to do a Tankless early next year and Neil is the only person I plan to do the job.
Pau was so kind, very informative, and great at getting the job done correctly!!
Mohamed Boussfel was very respectful, skilled, and knowledgeable. He came on the Saturday before Labor Day to diagnose and unclog a sanitary sewer line. He saved our weekend.
Very pleased with work done an the time they took to do
Eric was friendly and very knowledgeable. He gave sound advice without being pushy. Once the leak was detected he gave us the options, fixed the leak. We couldn't be happier. I would highly recommend Eric,
Tamarge went the extra step and resolved our problem without having to order a replacement
Brendan Pilson was great. I Discovered a water main line break Sunday afternoon. Brendan showed up and fixed the leak professionally and no hidden fees. Very kind and professional.
Pao was great! He is deligent and very kind and was great at explaining everything he was doing.
The technician was on time, professional, and knowledgeable as to which direction to go in to quickly resolve my issue.
Herold is great. Curteous, professional, and always does a great job. Helped me identify a solution for my install needs.
Rich was nice to our dog and detected and repaired our problem in minutes! We also consulted with him on future services! Bingo!
Technician was outstanding, and demonstrated knowledge and skill in identifying and solving my outdoor plumbing issues.
My technician was Aiden Payne. He was professional, honest and did an excellent job. He is truly an asset to RS Andrews. It is so refreshing to find someone courteous, competent and trustworthy.
Courteous and answer all my questions. Friendly person and cleaned up after himself
Robert did a good job, was very professional, knowledgeable and pleasant. His work was outstanding!. I'm well pleased!
Jaime has been great to work with. He managed through a complicated coordination mess with the GC doing work on our house and was very flexible and accommodating.
R. S. Andrews is who we call whenever we have a plumbing issue. Always on time and efficient. We used for plumbing and more recently electrical. The plumbers were both named Jaime and were great! Most recently Corey Bennett helped us with electrical and was great!! We are always pleased and highly recommend RS…
Great job, Anthony!
Not only did James solve my plumbing issues he also took the time to educate me with the details regarding the problem. I can rest easy knowing that the problem was solved correctly. I will be using RS Andrew's for any future plumbing problems.
Max Borrelli from R.S. Andrews came out to look at some electrical issues for us. He was on time, friendly, knowledgeable, and took care in his quote for us. We are extremely pleased with his service. We will continue to rely on R.S. Andrews for HVAC, plumbing, and electrical repairs and service.
Jaime was wonderful… he worked around my schedule, pointed out some concerns about my 60 year-old systems and left with plans for further work. Very careful not to let my cats out!
Jaime was knowledgeable and very professional. He showed up on time and was In and out.
Very good company. Service Technician did an excellent job.
Loren did an excellent job and very patiently answered all of my questions.
My tech Pau was great and arrived within an hour of my call. Thanks!
David and Brian were professional knowledgeable and friendly. In my opinion, they went above and beyond the call of duty.
I have been a customer of RSAndrews for 11 years, and have always had exceptional and professional service. Toilets fixed, showers fixed for no hot water, eventually a hot water heater replacement, fixtures replaced, always immaculate. This week I discovered from my utility company I have a leak alarm. Monday,…
Absolutely impressed with the two gentlemen installers. They had challenges working in tight spots. They did not stop until the job was finished.
The best!!!
David arrived early, was very professional, and identified and repaired the problems in short order.
I have been a customer of RS Andrews for many years. I have had the pleasure of working with some honest, informative, efficient, and dependable technicians. They investigated and fixed problems or completed maintenance in a timely manner from my a/c and heating services, hot water tank replacement, to my plumbing…
ERIC DID A GOOD JOB OF RESPONDING TO AN URGENT CALL FOR A SHUTOFF VALVE NOT CLOSING AND LEAD TO WATER LEAKING AT THE SPIGOT AND ENTERING THE BASEMENT THROUGH THE SILL PLATE. ONCE HE IDENTIFIED THE PROBLEM I HAD HIM INSTALL TWO 45-DEGREE SHUT OFF VALVE ON TWO OF THE THREE SPIGOT (IT WAS COST PROHIBITIVE FOR THE…
Brennan did an awesome job. He and Rich built a copper manifold for us. Our old one which was broken was a product that last 7 years. We hope that the copper one is the best choice. Brennan was so helpful either by text or call when we had questions. I definitely recommend RS Andrew’s.
We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from…
Jonathan solved several plumbing issues for us today. He was persistent in finding a needed part, picked it up and returned to complete the job. We would certainly recommend him.
Great experience with RS Andrews. Jason did a great job - he was up front and did the job well. We’ll definitely consider using them again for future needs and projects. Update: Had to call RSA again today for an emergency and Daniel responded right away. He was efficient, understanding, and made steps towards…
We had a great experience with Brennan our plumber. He was an expert and made sure the job was done right. We highly recommend Brennan for all plumbing services! Thank you Brennan and RS Andrews.
Very timely and great service! Fit us in day of and very friendly.
Dispatch had a plumber out the next day, inside the time window they provided, and with a call to say our Plumber James R. Jr was 30 minutes away. James was an extremely knowledgeable professional. He explained everything he did clearly so I could understand my options and his professional point of view. We worked…
Another Fantastic job. Zeeks strategy of educating the customer helps me be more proactive. I understand how my system works now 👍🏽
Chris/RS Andrews was great! Called at 7:30 PM and Chris was here at 9:30 AM the next morning. Very knowledgeable. solved the leak I had, and traced to a faulty PRV. Replaced the pressure valve and everything was back to normal! During the process, I decided to also replace my 12 year old water heater. Both jobs went…
Jonathan was very professional and friendly. He evaluated our situation and provided a plan of attack.
Ezekiel was great. He came promptly and didn't leave until the job was done, keeping us informed at all stages. He came back to do an extra job, which he did very well, cleaning up after himself. I'd recommend him for competence, politeness, clarity of explanation and consideration of the needs of customers.
Eric is a skilled professional plumber. He quickly and efficiently did a toilet rebuild and then removed and sealed off an abandoned gas line. I’m going to be asking for him the next time U need a plumber.
We had another good service visit from RS Andrews. There was a water leak in our master bathroom. The technician (Daniel De Los Reyes) did a great job of identifying the source of the leak and talking me through the repair process. He also offered helpful suggestions outside of the scope of the repair.
On time professional service. Dale was our plumber and I don’t want any other. It’s the first time I got plumbing done right the first time. Two other plumbers were called in the past for my same problem. Both times my dining room ceiling dripped water and had to be replaced. All my questions were answered by Dale…
If I could give RS Andrews...and more specifically their electrician Max Borelli 10 Stars, I would. He came out in critical emergency, diagnosed the problem immediately, fixed it and was gone in less than an hour. Any employer should be proud to have such a worker. RS Andrews does it, yet again.
Thomas Conner was courteous, punctual, and highly professional. He discussed in detail what needed to be done to resolve my issues.
I've worked with this team for small plumbing repairs, a MASSIVE plumbing project, and HVAC maintenance and replacement. In all cases the team was incredibly professional, the pricing is very reasonable, problems were completed and fantastic advice given (and explanations a plumbing novice could understand). Great communication and easy to schedule.
Petronio did a fantastic job.
Company was cordial and very responsive. Confirmation was quick and transparent. The plumber that came out to my house was EXCELLENT. Andrews was very professional. He was straight forward and accommodating. He did the work quickly and gave updates with good detail. He gave me suggestions and estimates were very…
Neil was great. Was able to identify the Leak very quickly and also did a great Job on the repair. He also provided a very competitive price on my water heater replacement and was able to replace that also when he was here. Would recommend RS Andrews to anyone. Neil, tanks for all the help.
Gave permission to go into my ceiling. Butchered my ceiling, while cutting to locate leaks, he cut electrical wires and pipes. By the way, my husband found the leak. Called RS Andrews to report wire and pipe damage no response. Think hard and long before using these guys for plumbing. Quality work is not goal with…
Our master bathroom shower was leaking so much water that we had to close the main water valve to our home. Pau came up promptly with an excellent temporary solution and a good proposal for a permanent solution.
Prompt, excellent service. Good communication and follow through. Polite.
Beyond pleased with the service. They were even able to wait for me to research some things so I knew I was getting the best deal. The service is top of the line. Over all we are very please and though we hope to not have to call them again. We will when we have any future needs.
There is a difference in service when you use a company that has experienced professional people!! Thank you Rich for being among the best in Georgia!! Iam very happy!
Pau Sum the plumber from RSAndrews is such an excellent worker who is proactive and ensures that his client is safe!!
RS Andrews always does a great job. However, today plumber, J Dutka, went way beyond the expected, high quality, work when replacing two faulty toilets. He was fast, efficient, thorough, and took extra care to ensure the replacements were level, and leak-proof. Can’t say enough about how made this the easiest service ever.
Thank you all for the great service, from the meet with Will, to calling Laurie, and service work on hvac and plumbing by Gasper and Paul everyone was top notch!
Paul was very knowledgeable and professional. He also made recommendations about who could repair our floor which was water damaged around the toilet and beyond into another room.
I called RS Andrews for a couple of plumbing issues. They sent Eric who was highly professional, got the job done quickly, and explained the issues in detail. Overall, he did an excellent job.
Daniel was on time, prompt, professional and I would use and trust him to do ANY JOB needed for my household. He’s the 🐐 GOAT
Ezequiel was very professional, knowledgeable, respectful, competent and had good advice. Great job RS Andrews!!!
Paul was knowledgeable and polite. Assessed what the problem was and took care of it.
Just had a visit from Justin @ RS Andrews through Trust Dale... for a main line water repair. He is a super friendly, professional, and knowledgeable guy. I think we must have talked most of the time while he repaired my water line. I also learned a few things along the way. I have decided that Justin is the person…
Paul did a great job on repairing the leaking water pipe.
Excellent service; on time, expert diagnosis and instantly began the fix. Left area clean and working! Thank you!
He did a very good job today by fixing my leaky faucet.
RS Andrews came after hours, they were responsive, professional and fast. Their plumber, Pau, did an excellent job. I highly recommend them.
Jonathan provided excellent service! Have used RS Andrews on several occasions and completely satisfied each time, will definitely use again and recommend.
Zeke did a fantastic job, he took time to explain what was happening with our water issues. He fixed the issues in no time at all. I am so glad we called RS Andrews will definitely use the again!
Brian and Brennon could not have been nicer. So happy with their service. Very professional. Do not hesitate to use their services. Would definitely call them if further plumbing issues come up
Great experience today with Pau. I had previously had another plumbing company come out, and they quoted me for $1200-2000. I ended up giving the job to RS Andrews because the previous plumber failed to follow up, and gave me a no call/no show during my appointment. Rs Andrews came out and found I didn't really need…
Paul did a great job detecting and fixing a difficult leak. Great communication and fair prices
Very knowledgeable personal. Very professional.
Sean Holmes figured out what the problem was and fixed it for me. Thanks
Ben came out and gave a look over my plumbing issues. This fella is a legend. He looked at everything. Figured out a game plan. Shared a ton of valuable knowledge. Install coming Friday for a fix of a long neglected pipe. I am looking forward to it. Awesome
Pau knew just what to do to correct a dishwasher drain problem. He rearranged pipes, adding an air handler under the kitchen sink, finishing the work in short order. I feel extremely lucky to have had RS Andrews send such a knowledgeable and polite plumber out on such short notice. I will call them for any future plumbing needs.
Extremely professional, knowledgeable and customer service oriented!!!!
We had an emergency water leak. Mr. McQueen of RS Andrews came out, diagnosed the issue and completed the repairs. And, he was professional. I will contact this provider should we need plumbing services again. Great job!
Mr. Loren professional. Seem like family member was doing the job
Overall 10 out of ten would highly recommend. Fast, efficient and friendly.
Justin (JD) did a great job diagnosing a water leak in my home and was able to quickly repair it at a reasonable price. He was very professional and courteous.
Justain Dutka was very pleasant, professional and very knowledgeable. He fixed my leaks. I’m very happy with his work and the work personnel RS Andrews provides. You can’t go wrong when Justain arrives at your home.
Great Service Prompt. In fact they called ahead of time to ask if they could arrive early Ezekiel did a terrific job. He explained what he was doing before he did it, offered additional info to help me in the future I had a leak in the water line in the front yard. Repair was quick and thorough. I’ve had…
Had plumbing problem. First time in over 20 years that we now have real water pressure due to replacing old rusted out parts. Very pleased!!!! Rich Oltesvig was our tech. Polite, extremely knowledgeable and fast to fix. Also answered many questions concerning other past due plumbing projects.
Paul was very knowledgeable, friendly. And knew what to do. Very well satisfied, thank you.
I've used r s Andrews for years They always send out professional and courteous associates
Sweetest and so knowledgeable. Sooo Helpful.
Very nice gentleman. Came in repaired my leak. Very professional and knowledgeable. Thank you
Ben with RS Andrews was fantastic! He was very knowledgeable, and explained the root cause of our issues and provided a few options to resolve them. Thank you Ben for all of your help!
He diagnosed the issue quickly and was done in minutes. It was a great experience
Neil did a great job finding a leak in a tight, hard to reach area. He was quick and professional.
Awesome job Very thorough!
tech was very friendly, professional, knowledgeable and explained everything to me.
Ezequiel was incredibly knowledgeable and helpful when we needed a water line replacement. He was responsive and sincere.
Justin Dutka was the technician that came to service our outside water spigot that was leaking. He had it fixed within minutes with a clear explanation of the problem. Very professional. We would use them again.
Such a kind young man
Eric Sanchez gave us excellent service!!
I called RS Andrews after-hours on Sunday night (Father’s Day) to help address a potential gas leak around my kitchen stove. Within an hour or so, a tech named Ben was at my house to help diagnose the problem. Ben was super friendly, professional, and knowledgeable. He quickly located & addressed the issue, making…
Jason is Wonderful. He is so Through and he explains what he is doing and why. He’s very respectful and has a very Pleasant disposition. My husband and I love his work and his work ethics. I would recommend him to anyone who wants a job well done.
He went over and beyond to place the items removed . He put them back in place . Which I am very pleased with. Thank you
Great job
Thanks for putting me into your schedule today 😊😊😊😊😊
Great, timely service at a good price. Highly recommend R.S. Andrews!
The Repairman could not have been better ! Superb Job !
Friendly and professional
Great experience
James was great! He explained everything he had to do and explained what might come up as well. He cleaned up when he was done and took photos because our camera did not work well. That is going beyond! I will call again if necessary.
Loren was thorough, thoughtful and responsive. He carried out his work in a very professional manner. I would use his services again.
He fixed the flap on one toilet bowl. Kyle and his son cleaned my slow draining bathroom sink and tub. I was surprised at the amount of gunk that was in the drain. They were very nice. They explained everything and gave me suggestions for other things I could do. I was also pleased with Helene who scheduled the appointment.
Paul was absolutely brilliant!! I had an emergency waterline leak a gusher actually and RS Andrew's was able to work me in with an appointment the same day! Excellent service! Highly recommended!! Thank you again Paul!
Ezekiel was very professional he arrived on time and it didn’t take him long to finish the job! I highly recommend this business and I’d ask for Ezekiel if he’s available! Great job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
