Experts Reviews · Company report
RS Andrews logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

RS Andrews

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RS Andrews is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RS Andrews is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RS Andrews is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RS Andrews is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RS Andrews is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RS Andrews is better than 46% of electricians.C
46

Reviews for your job

Customers hired RS Andrews for 8 kinds of job.

RS Andrews for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.125
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$351–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 125 Google reviews tagged “Plumbing pipe repair” · showing 20

G.S.13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 hours ago★★★★★

Jonathan assessed our slow draining sink and advised on the best "first steps" to take. He was very considerate, professional, timely!

Paid $1–200Reasonable pricePlumbing pipe repairService not listed
DeborahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Neil was timely and quick!

A/C system maintenancePlumbing pipe repairPlumbing leak repair
J.SkinnerLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Responsive and reliable crews work well with our residents and take pride in a job well done.

Paid $2,000+Reasonable priceWater heater installationHVAC system repairHVAC system maintenance
JC9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Jon and Aiden did an excellent job in explaining the process. Both are great assets to the company!

Paid $1,200–1,400Reasonable pricePlumbing pipe repair
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Speed, efficientcy and skill do not begin to describe this exceptional professional. Charlie McQueen was amazing and thorough. Hope he is available for all of our future repairs and projects! Thank you Charlie!

Paid $1,400–1,600Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brian did a fantastic job on our plumbing project. Efficient, polite, and showed his expertise. The job was done in record time.

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
sherryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

R.S.Andrews is my go-to for my hvac needs!From the first phone call all the way through to the service technician, my family and I have been very pleased.

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repairHVAC duct & vent installation
Jadene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

James Mays was very professional and provided a detailed explanation of his findings and what we could expect for the scope of work we enlisted RS Andrews to perform. Highly satisfied customer.

Plumbing pipe repair
Andy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Alberto was great, on time, quick and thorough with his work. Helped recommend a fix for our dryer vent to.

Paid $2,000+Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Ari11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Loren is a total professional. He is such an honest and humble guy. Only requesting him in future! Thank you.

Reasonable pricePlumbing pipe repair+ Professionalism
Jessie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As always. Service was on time, and efficient. Anthony was friendly, and knowledgeable. He answered all my questions.

Paid $600–800Reasonable priceHVAC system maintenancePlumbing leak detectionPlumbing pipe repair
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Paul did another excellent job. He is professional, friendly and knowledgeable.

Plumbing pipe repair+ Punctuality
Sheryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt, friendly, knowledgeable and respectful. Definitely recommend!

Paid $400–600Not surePlumbing leak detectionPlumbing pipe repair
Harold5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Charles McQueen was excellent. He was prompt, professional, and very knowledgeable. He explained my problem and offered multiple solutions and told me about the consequences of each option for the plumbing and structure of my kitchen. Great job. I really appreciate him.

Paid $1,000–1,200Great priceDrain cleaningPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very pleased with work done an the time they took to do

Paid $600–800Reasonable pricePlumbing pipe repairPlumbing leak repair
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Charlie did a great job finding a solution and completing the repair!

Plumbing pipe repair
Green6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent job, would highly recommend him.

Plumbing pipe repair
Denise9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aidan did an excellent job, over and above what was needed, leaving us with great peace of mind. Thank you, Aidan!!

Plumbing pipe repair
Cynthia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My technician, Drew Johnson, provided exceptional service at my home today. He was professional, knowledgeable, fast, and friendly. He took the time to help educate me on my heating and air system. After fixing the primary problem, a pipe clog, he went above and beyond to check my outside air unit. He encouraged me…

Paid $200–400Great pricePlumbing pipe repairA/C preventive maintenance
FarazLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fantastic experience with Paul. Communication was excellent. He figured out the challenge immediately and was honest about everything. Didn't over charge and was transparent about everything. Looking forward to working with Paul again.

Plumbing pipe repairFaucet repair

Show more plumbing pipe repair reviews (105 more) →

Price

$305-36% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 4%Not sure 11%

Jobs customers hired them for

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