How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for plumbing pipe repair
Clear ✕All 125 Google reviews tagged “Plumbing pipe repair” · showing 40
Jonathan assessed our slow draining sink and advised on the best "first steps" to take. He was very considerate, professional, timely!
Neil was timely and quick!
Responsive and reliable crews work well with our residents and take pride in a job well done.
Jon and Aiden did an excellent job in explaining the process. Both are great assets to the company!
Speed, efficientcy and skill do not begin to describe this exceptional professional. Charlie McQueen was amazing and thorough. Hope he is available for all of our future repairs and projects! Thank you Charlie!
Brian did a fantastic job on our plumbing project. Efficient, polite, and showed his expertise. The job was done in record time.
R.S.Andrews is my go-to for my hvac needs!From the first phone call all the way through to the service technician, my family and I have been very pleased.
James Mays was very professional and provided a detailed explanation of his findings and what we could expect for the scope of work we enlisted RS Andrews to perform. Highly satisfied customer.
Alberto was great, on time, quick and thorough with his work. Helped recommend a fix for our dryer vent to.
Loren is a total professional. He is such an honest and humble guy. Only requesting him in future! Thank you.
As always. Service was on time, and efficient. Anthony was friendly, and knowledgeable. He answered all my questions.
Paul did another excellent job. He is professional, friendly and knowledgeable.
Prompt, friendly, knowledgeable and respectful. Definitely recommend!
Charles McQueen was excellent. He was prompt, professional, and very knowledgeable. He explained my problem and offered multiple solutions and told me about the consequences of each option for the plumbing and structure of my kitchen. Great job. I really appreciate him.
Very pleased with work done an the time they took to do
Charlie did a great job finding a solution and completing the repair!
Excellent job, would highly recommend him.
Aidan did an excellent job, over and above what was needed, leaving us with great peace of mind. Thank you, Aidan!!
My technician, Drew Johnson, provided exceptional service at my home today. He was professional, knowledgeable, fast, and friendly. He took the time to help educate me on my heating and air system. After fixing the primary problem, a pipe clog, he went above and beyond to check my outside air unit. He encouraged me…
Fantastic experience with Paul. Communication was excellent. He figured out the challenge immediately and was honest about everything. Didn't over charge and was transparent about everything. Looking forward to working with Paul again.
Great job by James. Very good at explaining my problem and options to fix.
Pau did a great job at repairing my under sink leak. He was prompt, courteous, and knowledgeable. Reasonable rate from RS Andrews as well...
James located and repaired the water line. He did a great job.
I had another leak in my basement bathroom and RSAndrews came out the same day to repair and replace some pipes. Their professionalism from the time I called “How can I brighten your smile “ was so impressive and amazing. The plumber was so informative. I was so happy I used RS Andrews instead of my home warranty Choice Homes
Pao was great! He is deligent and very kind and was great at explaining everything he was doing.
Robert gave me a lot of the background behind what he was examining and testing. I learned a lot. He’s very helpful and considerate.
Pau Sum was on time, good knowledge and showed me work. Work done in less than 1 hour. Great job. Very pleasant worker.
Justin did a great job diagnosing and solving my electrical issue. He took time to explain what had happened and fixed the issue quickly.
Herold is great. Curteous, professional, and always does a great job. Helped me identify a solution for my install needs.
Great service, very knowledgeable
Neil did a spectacular job repairing our main water line leak. We had struggled for months trying to locate an underground leak, and on the day it was located, we scheduled Neil for a last minute visit. He literally dug in, uncovered and repaired the leak. Highly recommended, a personable and knowledgeable individual.
Technician was outstanding, and demonstrated knowledge and skill in identifying and solving my outdoor plumbing issues.
I've worked with two fabulous technicians at RS Andrews, Daniel and James. Both were highly professional, personable, had excellent communication and went the extra mile to find special parts needed, install perfectly, check for leaks and then explain the work that was done and answer any questions. Also, the…
Very professional service. Aidan Payne did a great job.
Brian Turner, technician, and his assistant did an excellent job of diagnosing a gas leak at my water heater and redesigning a more efficient setup and replacing the water heater. It was a huge all day job and they worked tirelessly to make sure things were improved and safe. He was excellent at explaining every…
Courteous and answer all my questions. Friendly person and cleaned up after himself
Robert did a good job, was very professional, knowledgeable and pleasant. His work was outstanding!. I'm well pleased!
Quick
Ezequiel Soto provided excellent customer service. He identified the leak very quickly and made suggestions on how to improve from previous work done. He even addressed other concerns that we had and was able to resolve those as well. Highly recommended.
Jaime has been great to work with. He managed through a complicated coordination mess with the GC doing work on our house and was very flexible and accommodating.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
