How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for plumbing pipe repair
Clear ✕All 125 Google reviews tagged “Plumbing pipe repair” · showing 100
Jonathan assessed our slow draining sink and advised on the best "first steps" to take. He was very considerate, professional, timely!
Neil was timely and quick!
Responsive and reliable crews work well with our residents and take pride in a job well done.
Jon and Aiden did an excellent job in explaining the process. Both are great assets to the company!
Speed, efficientcy and skill do not begin to describe this exceptional professional. Charlie McQueen was amazing and thorough. Hope he is available for all of our future repairs and projects! Thank you Charlie!
Brian did a fantastic job on our plumbing project. Efficient, polite, and showed his expertise. The job was done in record time.
R.S.Andrews is my go-to for my hvac needs!From the first phone call all the way through to the service technician, my family and I have been very pleased.
James Mays was very professional and provided a detailed explanation of his findings and what we could expect for the scope of work we enlisted RS Andrews to perform. Highly satisfied customer.
Alberto was great, on time, quick and thorough with his work. Helped recommend a fix for our dryer vent to.
Loren is a total professional. He is such an honest and humble guy. Only requesting him in future! Thank you.
As always. Service was on time, and efficient. Anthony was friendly, and knowledgeable. He answered all my questions.
Paul did another excellent job. He is professional, friendly and knowledgeable.
Prompt, friendly, knowledgeable and respectful. Definitely recommend!
Charles McQueen was excellent. He was prompt, professional, and very knowledgeable. He explained my problem and offered multiple solutions and told me about the consequences of each option for the plumbing and structure of my kitchen. Great job. I really appreciate him.
Very pleased with work done an the time they took to do
Charlie did a great job finding a solution and completing the repair!
Excellent job, would highly recommend him.
Aidan did an excellent job, over and above what was needed, leaving us with great peace of mind. Thank you, Aidan!!
My technician, Drew Johnson, provided exceptional service at my home today. He was professional, knowledgeable, fast, and friendly. He took the time to help educate me on my heating and air system. After fixing the primary problem, a pipe clog, he went above and beyond to check my outside air unit. He encouraged me…
Fantastic experience with Paul. Communication was excellent. He figured out the challenge immediately and was honest about everything. Didn't over charge and was transparent about everything. Looking forward to working with Paul again.
Great job by James. Very good at explaining my problem and options to fix.
Pau did a great job at repairing my under sink leak. He was prompt, courteous, and knowledgeable. Reasonable rate from RS Andrews as well...
James located and repaired the water line. He did a great job.
I had another leak in my basement bathroom and RSAndrews came out the same day to repair and replace some pipes. Their professionalism from the time I called “How can I brighten your smile “ was so impressive and amazing. The plumber was so informative. I was so happy I used RS Andrews instead of my home warranty Choice Homes
Pao was great! He is deligent and very kind and was great at explaining everything he was doing.
Robert gave me a lot of the background behind what he was examining and testing. I learned a lot. He’s very helpful and considerate.
Pau Sum was on time, good knowledge and showed me work. Work done in less than 1 hour. Great job. Very pleasant worker.
Justin did a great job diagnosing and solving my electrical issue. He took time to explain what had happened and fixed the issue quickly.
Herold is great. Curteous, professional, and always does a great job. Helped me identify a solution for my install needs.
Great service, very knowledgeable
Neil did a spectacular job repairing our main water line leak. We had struggled for months trying to locate an underground leak, and on the day it was located, we scheduled Neil for a last minute visit. He literally dug in, uncovered and repaired the leak. Highly recommended, a personable and knowledgeable individual.
Technician was outstanding, and demonstrated knowledge and skill in identifying and solving my outdoor plumbing issues.
I've worked with two fabulous technicians at RS Andrews, Daniel and James. Both were highly professional, personable, had excellent communication and went the extra mile to find special parts needed, install perfectly, check for leaks and then explain the work that was done and answer any questions. Also, the…
Very professional service. Aidan Payne did a great job.
Brian Turner, technician, and his assistant did an excellent job of diagnosing a gas leak at my water heater and redesigning a more efficient setup and replacing the water heater. It was a huge all day job and they worked tirelessly to make sure things were improved and safe. He was excellent at explaining every…
Courteous and answer all my questions. Friendly person and cleaned up after himself
Robert did a good job, was very professional, knowledgeable and pleasant. His work was outstanding!. I'm well pleased!
Quick
Ezequiel Soto provided excellent customer service. He identified the leak very quickly and made suggestions on how to improve from previous work done. He even addressed other concerns that we had and was able to resolve those as well. Highly recommended.
Jaime has been great to work with. He managed through a complicated coordination mess with the GC doing work on our house and was very flexible and accommodating.
Eric was great! He fixed my leaky dishwasher pipe and was quick and friendly. He went above and beyond to explain fixes to other issues, as well.
Outstanding service!
James was the absolute best! He was very knowledgeable and super informative on the plumbing that needed to be fixed! He was super trustworthy and very thorough while doing the work being completed! He was able to replace a few copper lines and add a new pressure reduction valve on my home within a few hours. I highly recommend R.S. Andrews!
R. S. Andrews is who we call whenever we have a plumbing issue. Always on time and efficient. We used for plumbing and more recently electrical. The plumbers were both named Jaime and were great! Most recently Corey Bennett helped us with electrical and was great!! We are always pleased and highly recommend RS…
Zeek, did a fabulous job diagnosing and affecting repairs on a 40-year old shower suffering from low hot water pressure. He’s a credit to the R.S. Andrews team
Not only did James solve my plumbing issues he also took the time to educate me with the details regarding the problem. I can rest easy knowing that the problem was solved correctly. I will be using RS Andrew's for any future plumbing problems.
This is the fourth or fifth time I have used David Stitt for various plumbing needs. The most recent instance involved addressing a condensate pipe for my tankless hot water heater that drained to the outside of the house that would freeze on very cold winter days causing water to back up . After considering a…
I had an excellent experience with a consultation and ultimate installation of a Rinnai tankless water heater. Brennan Pilson was thorough in the original consultation and efficiently and effectively replaced our aging tank heater with the tankless. And left the worksite in excellent condition. Price was…
Brandon Smith was the RS Andrew’s plumber that completed a massive repair in my son’s front yard. He was so professional and knowledgeable. It was a major undertaking, and I could not have been more pleased with the way it turned out. It took several hours to complete. Him and the entire crew did beautiful work to my yard.
This review is based on a home visit. RS Andrews provided a plumbing estimate to my husband yesterday morning. We were very pleased with the experience with our tech, Mohamed. He came out to our home first thing Friday morning and provided a quote for a major plumbing repair. During his time with us he listened to…
RS Andrews to the rescue again. I don’t know what I’d do without them. The hard freeze knocked my pipes out of commission and they sent Pau out to assess. Within minutes he found the problem, gave me the estimate, and to my surprise was ready to start the repair immediately. After all these crazy temps in Atlanta…
Brian and crew did a superb job
Very satisfied and pleased with Mr. Sum .He was able to reduce water pressure with new installation. Very professional and efficient. Mr. Summary is the best plumber I have encountered in aĺ my 72 years of life, extremely competent.
Repaired a ruptured water main.
Muhammed is always very helpful and quick to fix the issues.
Excellent service, found problem and repaired broken water pipe..
The best!!!
Excellent job. Explained each step he would be taking. I was very satisfied. James did an excellent job! He was able to resolve my water pressure issue in hardly no time. He was professional, friendly and efficient.
Every technician is very friendly and professional and does an excellent job.Explained everything that needed to be done and is a great technician that works for your company.
I have been a customer of RS Andrews for many years. I have had the pleasure of working with some honest, informative, efficient, and dependable technicians. They investigated and fixed problems or completed maintenance in a timely manner from my a/c and heating services, hot water tank replacement, to my plumbing…
Daniel was so kind very helpful and explained everything! EXCELLENT service
It was for a water leak. Mr. Chris Jones came on a Friday night late, detected the problem and solved it. He was very patient and very clear in his communication. Also, he was very helpful in connecting us with the needed next steps. I appreciated his professional expertise, his professional manner and his kindness.
Roberts was very thorough with diagnosis and ensured that I understood the issues and he addressed all of my concerns!
Great experience with RS Andrews. Jason did a great job - he was up front and did the job well. We’ll definitely consider using them again for future needs and projects. Update: Had to call RSA again today for an emergency and Daniel responded right away. He was efficient, understanding, and made steps towards…
Anthony was very professional, polite and understood my problems and concerns. He is an asset to your company. Thanks
Great service, very friendly with very professional technician. The technician was thorough and efficient. He solved our problem and explained what it did. Very grateful.
Dispatch had a plumber out the next day, inside the time window they provided, and with a call to say our Plumber James R. Jr was 30 minutes away. James was an extremely knowledgeable professional. He explained everything he did clearly so I could understand my options and his professional point of view. We worked…
Great service! Was kind and very informative! Was helpful and gave plenty of of options for the fix and was transparent on the fix and cost which help because I was on a tight budget!! I appreciate and will contact again.
David was awesome. He listened to what i had going on and fixed my issue with great work and was very thorough. I was very pleased with RS Andrew’s.
Brian was very thorough and helpful with breaking down my plumbing issue in a way I could understand. He pointed out where the problems were so I could see for myself what needed to be addressed. Highly recommend!
Neil from RS Andrews was very knowledgeable and efficient and was able to solve a mystery with our water temperatures. Thank you!
We worked with RS Andrews for the first time today. Friday evening we found a leak on our side of the water meter. We called RS Andrews at 7am Saturday morning. Robert was here by 2. He was friendly, swift, knowledgeable and professional. While it was an unexpected costly repair Robert made it less painful.…
Mohamed was quick to arrive after hours when we noticed our main water line leaking. He explained the repair, answered my questions, and was extremely quick finishing the work. I cannot recommend him enough. Excellent service.
Do a great job in a timely manner, price is a little higher but you get quality work and a year warranty, something you may not get with local contractors
This is the second time I have used RS Andrews and was very satisfied again. Brennan was the tech who visited our home. He thoroughly explained why I was having the problem I had, gave me choices on what I wanted repaired or replaced and performed the work professionally. Will definitely use RS Andrews again and will request Brennan.
Paul is Always very professional and great at what he does. The customer service when I call is always great as well
Since the first day I contacted RS Andrews, the service has been top notch! From the attentiveness of the customer service person responding to the calls, to Thomas who came out for the repairs. Thomas was such a breath of fresh air! He was kind, knowledgeable, informative and did an absolutely amazing job…
If I could give RS Andrews...and more specifically their electrician Max Borelli 10 Stars, I would. He came out in critical emergency, diagnosed the problem immediately, fixed it and was gone in less than an hour. Any employer should be proud to have such a worker. RS Andrews does it, yet again.
Prompt, excellent service. Good communication and follow through. Polite.
Ezekiel is amazing! Is work ethic is second to none.
RS Andrews always does a great job. However, today plumber, J Dutka, went way beyond the expected, high quality, work when replacing two faulty toilets. He was fast, efficient, thorough, and took extra care to ensure the replacements were level, and leak-proof. Can’t say enough about how made this the easiest service ever.
Ezekiel Soto was my plumbing technician and he did a fantastic job communicating with me and explaining my issue. I had to have a hot water line replaced (leak) from my main bath and a regulator/shut off valve placed on my main line just inside my crawl space. He was very thorough and even took pictures to…
Ezequiel was very professional, knowledgeable, respectful, competent and had good advice. Great job RS Andrews!!!
The very professional and polite technician came to my house to resolve some electrical circuit issues. I described the multiple electrical issues I was having in my house and he acted quickly to fix all of the issues I described. I had two other electricians out to my house to fix theses issues without…
Brian and Brennon could not have been nicer. So happy with their service. Very professional. Do not hesitate to use their services. Would definitely call them if further plumbing issues come up
Charles our technician was prompt, knowledgeable and courteous.
Ben came out and gave a look over my plumbing issues. This fella is a legend. He looked at everything. Figured out a game plan. Shared a ton of valuable knowledge. Install coming Friday for a fix of a long neglected pipe. I am looking forward to it. Awesome
RS Andrews did everything right! Ben was one of the best repair person I have ever had in my home. Highly professional, very personably, and found a way to fix a very complex plumbing problem. I highly recommend him and RS Andrews.
Had plumbing problem. First time in over 20 years that we now have real water pressure due to replacing old rusted out parts. Very pleased!!!! Rich Oltesvig was our tech. Polite, extremely knowledgeable and fast to fix. Also answered many questions concerning other past due plumbing projects.
I've used r s Andrews for years They always send out professional and courteous associates
Great company. Very understanding to the problem and worked quickly and diligently to resolve the issue. Jacob Johnson is a very professional and courteous individual
Neil did a great job finding a leak in a tight, hard to reach area. He was quick and professional.
Such a kind young man
Had a major toilet problem. Jamie found the problem and fixed the toilet. The problem existed for years. We are very happy with his knowledge and work. Would hire him again!
Jason is Wonderful. He is so Through and he explains what he is doing and why. He’s very respectful and has a very Pleasant disposition. My husband and I love his work and his work ethics. I would recommend him to anyone who wants a job well done.
Great Experience! Very knowledgeable and very efficient.
He went over and beyond to place the items removed . He put them back in place . Which I am very pleased with. Thank you
James was a great and efficient technician. He was able to fix my issue with my sink quickly. Definitely would recommend this company service again.
James was great! He explained everything he had to do and explained what might come up as well. He cleaned up when he was done and took photos because our camera did not work well. That is going beyond! I will call again if necessary.
on time got right down to work completed the job. told us the price up front and how long it would take. would use you next time.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
