How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #121Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for repair HVAC
Clear ✕All 96 Google reviews tagged “Repair HVAC” · showing 40
Very knowledgeable, courteous, and professional. he did an excellent job.
Great job, thanks
Chris was very professional and his work skills are the best
The service technician Alberto Fabelo arrived within the alloted time frame. He was very polite yet professional and experienced explaining the issues he found with my AC units. Also explaining Maintenance on my part that could prevent future issues. We have three properties and a family business that RS Andrew's…
Kwame arrived on time and performed his duties well. He also explained our options and benefits that we have with the appliance manufacturer as well as R.S. Andrews. A very positive experience!
Mr. Melton was very professional and extremely knowledgeable. He was thorough and yet quick and to the point. Diagnosed and made recommendations. Would highly recommend.
R S Andrews is a great company to do business with as I have had nothing but excellent service from them since I contracted with them for a yearly maintenance on our heating/ air sytem, which was over 3 years ago. We had to call them out on an occassion when our air didn't come on and they were here within 3 hours…
Technician did an excellent job
Actually, I'm semi-happy. Mr. Mateo located a disconnected wire and repaired that, which should help with the compressor coming on, but didn't really address the uneven distribution of heat and air. I suspect we are going to have to have a return visit to deal with that.
We had RS Andrews replace our entire HVAC system. The installation team left something to be desired. The installer was on his cell phone almost the entire time of the installation and then proceeded to put his foot through the attic ceiling into our kitchen. The company had the damage repaired satisfactorily.…
From the time I made the call for service to the technician packing up and leaving, this has honestly been the most pleasant experience ever with having work performed at my home. Josh Smith arrived promptly when scheduled, was very personable and professional. He performed the work necessary to get the HVAC…
Thank you!
We've been using RS Andrews for about a decade and after patches and band aids and refills and surprise sweaty summer nights it finally came time to bit the bullet and replace everything. The salesman offered a few options and after going back and forth we found an option that hadn't been considered before - one…
He was on time friendly and did a great job he need a raise. Awesome company
Ellery was highly skilled, extremely knowledgeable, very professional, polite, clean, and considerate. He showed up on time, cleaned up after himself very well, and explained everything in detail, and he provided us with sound advice. We are very pleased with the service Ellery from RS Andrews provided. RS Andrews…
Excellent and accurate problem resolution on an electrical sevice.
Tim was on time, professional, honest and a please to speak with!
2023 still going strong. RS Andrews has helped us maintain our HVAC over the years. We have enjoyed reliability well beyond expectations. 2021 Update: We have relied on RS Andrews repeatedly through the few years we have lived in our current house. Their HVAC folks are top notch, but we've found similarly…
Excellent work 👍🏽
I have used this company since 2000 and always knew they were there for us when needed. They have different departments and these techs know their work, each of the guys who come out and the ladies in the office always a pleasure also Michael is wonderful and knows his business.
Ivan was excellent, did thorough maintenance and replaced some old exhaust pipes.
My thermostat had turned off. We were without A/C. We called RS Andrews and sent out an HVAC technician. He was able to diagnose a HVAC pump that stopped working in the crawl space. I am pretty handy with simple repairs. I watched Youtube videos on how to replace an HVAC pump. Went to Home Depot and with some…
Great Service. Friendly. Professional
Sean was a very professional and knowledgeable technician thank you for your service today.
Teyon came out shortly after 8am on a holiday and took care of an a/c emergency…it’s late May in Georgia!! Can’t say enough good things about Teyon and RS Andrews!!
RS Andrews have worked with our systems for years. Always professional. Current visit by Jessie was excellent. Great company and great technicians.
Everything went well
I appreciated him taking the time to thoroughly explain what had happened and how to prevent it from occurring again. He also gave me some quick maintenance tips to help prolong the life of my unit.
Joey and his partner was very professional. The work is done right not shoemakered like the last outfit left it
Great service in all respects!!!~!
A+ local company. Used them successfully for over 15 years. Guys are uniformed, polite. and knowledgable!
Your tech was very professional and know his job very well and his training of assistant was all so great Thank for the great service .. will be using your services again soon …
My HVAC started failing and reached out to RS Andrew on Nov 8th. The inspection was done on Nov 12 but the Technician arrived 2 hours past the scheduled time window. During the inspection, a leak search was performed but the technician said he could not find the leak and that RS Andrews would send someone else…
Very professional and courteous technician. Kept me informed throughout his inspection of the furnace not working. Diagnosed the problem and was able to correct the situation to my satisfaction.
Awesome customer service! Very detailed and professional. Kudos to Marcus and Eli. These young men where top notch, professional, and excellent customer service skills. Give them a raise! It’s hard to find exceptional customer service which they provided.
David Rizzotti diagnosed and corrected the problem quickly. Very appreciated
Excellent service and good system for communication. Technician was obviously knowledgeable and professional.
RS Andrews found a leak in an A/C evaporator coil that had been replaced two years ago. They did the right thing and agreed to cover the parts and labor to fix it again! That’s how you build customer loyalty?
Mr Fisher was polite, problem solver,and clear about what was happening to the HVAC. RS Andrew I Thank you for Jason Fisher.
Extremely courteous and knowledgeable. Explained all aspects of work
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$285 |
| A/C system maintenance | 523 | $39–$429 |
| HVAC system repair | 404 | $83–$955 |
| Heating system maintenance | 330 | $27–$228 |
| A/C system repair | 272 | $228–$1.2k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
