Experts Reviews · Company report
RS Andrews logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

RS Andrews

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #121Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 9,673 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RS Andrews is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RS Andrews is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RS Andrews is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RS Andrews is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RS Andrews is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RS Andrews is better than 46% of electricians.C
46

Reviews for your job

Customers hired RS Andrews for 8 kinds of job.

RS Andrews for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Sewer cleaning”

Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very knowledgeable and professional, it was obvious. It didn’t take him long to figure out the problem and solve it. I appreciate that. Great job!

Paid $600–800Not sureSewer cleaning
Scott10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mohamed Boussfel was very respectful, skilled, and knowledgeable. He came on the Saturday before Labor Day to diagnose and unclog a sanitary sewer line. He saved our weekend.

Paid $800–1,000Reasonable priceDrain cleaningSewer cleaningPlumbing leak repair
Jeri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brennan was extremely professional and great to work with. He took the time to fully explain everything and ensured we understood what was going on, and probable causes. He was a calm presence in what could have been a stressful situation. No one wants a plumbing emergency, but if you do, you want Brennan to show up to help!

Not sureSewer cleaningOutdoor plumbing system repair
Raylene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon Smith was the RS Andrew’s plumber that completed a massive repair in my son’s front yard. He was so professional and knowledgeable. It was a major undertaking, and I could not have been more pleased with the way it turned out. It took several hours to complete. Him and the entire crew did beautiful work to my yard.

Paid $1,000+Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
fred9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Excellent service, found problem and repaired broken water pipe..

Paid $1,000+Reasonable priceSewer cleaning+ Responsiveness+ Punctuality+ Quality
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Mr. Dutka took care of everything. Thanks to RS Andrews for the rapid and excellent service.

Paid $1,000+Reasonable priceSewer cleaning
resaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I had issues with a large overflow in my downstairs bathroom toilet. Called RSAndrews and they got a technician out the next day at my request. The tech was prompt, knowledgeable and courteous. The issue was assessed and addressed. The price was a bit more than I wanted to pay but I trust them completely as I have…

Paid $900–1,000Not sureToilet repairDrain cleaningSewer cleaning
GilLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Paul has pulled our butts out of the fire so many times, you would think he is a fireman. He’s probably the best plumber in Atlanta. His dad, also a plumber, would be proud.

Sewer cleaningService not listed+ Responsiveness+ Punctuality+ Quality
GregLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience from calling for an appointment until the plumbing blockage was resolved. Received timely email and text updates from RS Andrews regarding arrival of service technician (James) who was super nice and professional, and completely resolved by sewer line blockage. Will definately use this company again!

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Nicole13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My technician, Charles, was very personable and determined to resolve our issue.

Sewer cleaning+ Responsiveness+ Professionalism
Drew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were great and came right out to the work. Jason their plumber was superb. Highly recommended.

Sewer cleaning+ Punctuality+ Quality+ Professionalism
L8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Pau Sum was professional and solved my issues. He answered my questions clearly. Would recommend for any plumbing needs.

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Myra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent and professional service once he arrived

Sewer cleaning+ Professionalism
Shawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, came on time, did exactly what they told us, good very professional, came back after we thought we had some leaking they checked everything again at no charge.

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
MattLocal Guide · 219 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tim was on time, professional, honest and a please to speak with!

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Punctuality+ Professionalism
Frances3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Wonderful, efficient and beautiful work installing faucets in my new vanities. Jason is always efficient and cheerful!

Sewer cleaning+ Professionalism
Donald9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The RS Andrews technician was extremely helpful and resourceful in finding a solution to my plumbing problem. He was very professional, thorough and fixed the issue quickly. Very pleased.

Sewer cleaning+ Responsiveness+ Quality+ Professionalism
BrianLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Everyone was nice and friendly. They were professional and they did a good job. I gave them three stars because they were VERY expensive in my opinion. It was during normal business hours and like I said they did a good job but you have to pay them $100 just to come out and by that time you are out of time and…

Sewer cleaning
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Communication was excellent we got texts and calls keeping us up to date on arrival time. DJ was awesome so knowledgeable and dedicated to get the job done right he went above and beyond.

Sewer cleaning+ Responsiveness+ Quality+ Professionalism
LauraLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul was wonderful! Same day service. He came out to fix a clogged kitchen sink, was on time, friendly, knowledgeable. Definitely recommend!

Sewer cleaningService not listed+ Responsiveness+ Punctuality+ Quality
VanessaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

RS ANDREWS IS THE ABSOLUTE BEST. Caring , kind, professional, knowledgeable, they just never mess up. And the customer service is so good and reliable.

Sewer cleaningService not listed+ Professionalism+ Value
Lamar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was a top professional

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Audrie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gary did an awesome job and shared some invaluable knowledge!

Sewer cleaning
Tousey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Loren Palmer came on time after confirming he was on the way. We had a real mess and one plumber had already given us no relief. Loren listened carefully as we explained our various issues and the history of our house. He then methodically moved to confirm and sort out the problem that we had. He was impressive in…

Sewer cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I used R.S Andrews Services - with Plumbing/ Water leak issues. The Plumber James Mays gave a diagnostic and was able to bring the crew the next day to change the entire water line from the water meter to the house, the work was well done, Hope not having anymore major problem for a long time, DS

Sewer cleaningService not listed+ Responsiveness+ Punctuality+ Professionalism
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Sewer cleaning
Nefra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Sewer cleaningService not listed+ Responsiveness+ Professionalism
Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Sewer cleaning+ Punctuality+ Quality+ Professionalism
Becky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Sewer cleaning+ Responsiveness+ Professionalism

Price

$305-39% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 4%Not sure 11%

Jobs customers hired them for

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