Experts Reviews · Company report
RS Andrews logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

RS Andrews

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #121Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 9,673 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RS Andrews is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RS Andrews is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RS Andrews is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RS Andrews is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RS Andrews is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RS Andrews is better than 46% of electricians.C
46

Reviews for your job

Customers hired RS Andrews for 8 kinds of job.

RS Andrews for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 27 Google reviews tagged “Toilet installation”

StephenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I’m in real need for insulation in my attic. R S Andrews representative, Albert Fabelo III, was both courteous and respectful. He is certified NADCA VMT and addressed my concerns with his knowledge. I was very impressed with his manners and confidence. Also, I’ve been very happy with both outdoor and indoor plumbing issues with my plumbing issues.

Paid $2,000+Reasonable priceToilet repairPlumbing leak detectionFaucet repair
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Speed, efficientcy and skill do not begin to describe this exceptional professional. Charlie McQueen was amazing and thorough. Hope he is available for all of our future repairs and projects! Thank you Charlie!

Paid $1,400–1,600Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
KennethLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Branden took care of replacing 2 of our toilets in just a few short hours. He was super nice and showed me the importance of having a quality toilet. I can’t stress enough how friendly, courteous, and super knowledgeable. I'm very happy with RS Andrews and highly recommend them.

Reasonable priceToilet repairToilet installation
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brian did a fantastic job on our plumbing project. Efficient, polite, and showed his expertise. The job was done in record time.

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Philippa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Perry was very professional and did a great job! RS Andrews is my go to when I’m looking for a job well done!!!

Paid $1–200Great priceToilet installationService not listed+ Responsiveness+ Punctuality+ Professionalism
Michele1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

RS Andrews kept me informed about when the plumber would arrive. The plumber, Neil J., explained the options to us and we decided to replace both of our more than 20 year old toilets to modern chair height toilets. The price was quoted, and Neil came the next day and did the installation which took less than 4 hours in total. We are very satisfied.

Paid $2,000+Reasonable priceToilet installation
ANNETTE6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Pau had to reinstall our new toilet located on our home’s second floor. He has been to our home before and always installs correctly, efficiently and is very respectful of our homes hardwood floors and interior carpeting. We are always very, very satisfied with Pau for a professional repair or a new install!

Paid $800–1,000OverpricedToilet installation
Tony10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Charles was very professional and efficient. Very knowledgeable. The toilet was $217.00 and the cost of the plumbing was $489.00. I tipped him $60.00. The toilet is very wobbly and they’ll have to comeback and place some plastic or rubber shins beneath it to balance it!!! This shouldve been done upon the first visit!!!

Customer photo from Tony's review
Paid $400–500Not sureToilet repairToilet installation
DemetraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My experience was excellent, the service tech Ezequiel came in , explained what he would be doing. He put on his footies and went to work replacing our toilet. When he finished he our overflow tank and our pressure valve. Everything was completely in one day.

Paid $1,000+Reasonable priceToilet repairToilet installationService not listed
MariaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My technician was Aiden Payne. He was professional, honest and did an excellent job. He is truly an asset to RS Andrews. It is so refreshing to find someone courteous, competent and trustworthy.

Paid $400–500Reasonable priceToilet installationPlumbing leak repair
Mariah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chris Melton was great! Pleasant, worked efficiently, and provided clear explanations and solutions for my problem.

Paid $1,000+Not sureToilet repairDrain cleaningToilet installation
FredLocal Guide · 119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jaime has been great to work with. He managed through a complicated coordination mess with the GC doing work on our house and was very flexible and accommodating.

Paid $1,000+Reasonable pricePlumbing pipe repairFaucet repairToilet installation
RobertLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Jaime did an awesome job installing a new toilet and has always done an exceptional job on other plumbing projects and repairs

Toilet installation
Rod7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent job. Explained each step he would be taking. I was very satisfied. James did an excellent job! He was able to resolve my water pressure issue in hardly no time. He was professional, friendly and efficient.

Plumbing pipe repairToilet installation
Rajiv7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★

Brandon is an excellent plumber and his work is of the highest quality. Nevertheless, the price I had to pay for the service was very high.

Paid $1,000+OverpricedToilet repairToilet installationFaucet installation
JodieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ezequiel was.AMAZING! On time, clearly explained issues found and how to repair, provided reasonable quote on the spot, and left our home very clean after completing the work. Will definately call them in the future.

Toilet installationService not listed+ Responsiveness+ Punctuality+ Quality
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

RS Andrews always does a great job. However, today plumber, J Dutka, went way beyond the expected, high quality, work when replacing two faulty toilets. He was fast, efficient, thorough, and took extra care to ensure the replacements were level, and leak-proof. Can’t say enough about how made this the easiest service ever.

Toilet installationPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pau helped us replace an effluent sump pump and a toilet. He was courteous, professional, efficient and very knowledgeable. I asked him many questions (particularly about the pump) and he was easily able to answer them all. Pau is a great asset to RS Andrews, and I wholeheartedly recommend this plumber!

Toilet installationSump pump installation
Milton11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, Very Knowledgeable

Toilet installationService not listed+ Responsiveness+ Punctuality+ Quality
brent7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable personal. Very professional.

Toilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Debbie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Both Eric and Sean were knowledgeable, personable and a pleasure to work with! Thanks!!

Toilet installation+ Responsiveness+ Punctuality+ Quality
Dee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charlie cane in pin pointed the issues got right to work and got my sink and shower and toilet up and running I really appreciate awesome work!

Toilet installationFaucet repairShower repair+ Punctuality+ Quality+ Professionalism
LarryLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a major toilet problem. Jamie found the problem and fixed the toilet. The problem existed for years. We are very happy with his knowledge and work. Would hire him again!

Toilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Vontresa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This guy is the best

Toilet installation+ Responsiveness+ Punctuality+ Quality
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wespal did an absolutely amazing job! He went way above and beyond to make sure our needs were met. He even accompanied my wife to The Home Depot to get what we needed to finish the job. Truly the best service we’ve had. Highly, highly recommend him!

Plumbing leak detectionToilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
ChristyEdited 3 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceHVAC system repairToilet installation+ Responsiveness+ Quality+ Professionalism
Elise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Toilet installation+ Responsiveness+ Punctuality+ Quality

Price

$305-39% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 4%Not sure 11%

Jobs customers hired them for

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