How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for toilet repair
Clear ✕All 140 Google reviews tagged “Toilet repair”
I’m in real need for insulation in my attic. R S Andrews representative, Albert Fabelo III, was both courteous and respectful. He is certified NADCA VMT and addressed my concerns with his knowledge. I was very impressed with his manners and confidence. Also, I’ve been very happy with both outdoor and indoor plumbing issues with my plumbing issues.
Professional. Timely. Knowledgeable and the problem was fixed. And he made a new friend with Mr. Fendi !!! Thank you.
Tech was on time. Courteous, friendly, and helpful. That's why we have used RS Andrews for over 20 years.
Speed, efficientcy and skill do not begin to describe this exceptional professional. Charlie McQueen was amazing and thorough. Hope he is available for all of our future repairs and projects! Thank you Charlie!
Branden took care of replacing 2 of our toilets in just a few short hours. He was super nice and showed me the importance of having a quality toilet. I can’t stress enough how friendly, courteous, and super knowledgeable. I'm very happy with RS Andrews and highly recommend them.
Neil was both friendly and professional. I'm very satisfied with his work on our toilet. He arrived promptly, determined what the job required, went out to get the parts, and then returned and completed the job, all within an hour or two.
Charlie was so helpful! Amazing job today! On time and very professional. Thanks for the great work.
Perry was very professional and did a great job! RS Andrews is my go to when I’m looking for a job well done!!!
Great job!! We will call again when we need help.
Alberto was great, on time, quick and thorough with his work. Helped recommend a fix for our dryer vent to.
This is the second project Mohamed completed for us. I was so pleased with the first project I specifically asked for him on this second project. The work was completed faster than I thought and the results were better than I expected.
Brandon did an amazing job!
Problem solved! So glad they were able to make it out the very same day!
Charles McQueen III did a great job diagnosing and correcting several problems I had in my home. I highly recommend him
Loren was very nice and informative. He handled our request and based on his finding, he offered us multiple options. I appreciate his patience and kindness.
Brandon fit us in last minute on a same day call. He was informative and helpful, but also efficient! Our toilet isn’t making an insane ringing sound anymore, and also took initiative to point out other items to eventually throw on our to do list. He also gave us great maintenance advice. Wish there was a 6th star to give him!
David from RS Andrews was on time, very professional and extremely efficient. I'd give 10 stars if I could!!
Was prompt coming , did a good job with installation of the toilet bowl , and was very neat We are satisfied with the work.
He does an excellent work always talking the time to do it correctly. Very knowledgeable. I always ask for him to service the church.:
Did a great job. Very knowledgeable team. Efficient!
Ezekiel Soto was prompt. Highly knowledgeable. Answered my every question without hesitation. QUICKLY diagnosed and solved my problem without any upselling addition plumbing services. I am always afraid to call a plumber but not anymore. Thank You Ezekiel
Very Knowledgeable and efficient
Robert was very friendly and professional and arrived promptly for our scheduled service. He took his time explaining and addressing our concerns. He is extremely thorough, knowledgeable and executed professional and excellent service.
Eric did a great job. He was very professional and got the job done quickly!
I never want to work with another company again. RS Andrew’s is the GOAT! Thomas Connor is the best in the business and he loves the Dawgs! I’m in heaven.
RS Andrews was amazing. Their front desk and dispatch had amazing communication and helped us out of a plumbing situation. Rich was the plumber that came over and he was very knowledgeable and helpful with everything. I would highly recommend them
We called R S Andrews regarding a toilet that needed to be repaired. They scheduled Paul immediately. He arrived on time, was courteous, knowledgeable and completed the service call in a timely and efficient manner. A definite asset to R S Andrews...Great job!
Brandon did excellent job on a bad news repair. Cleaned up like new. Thanks.
Paul did an excellent job and I would recommend him and RS Andrews to everyone.
Charles was very professional and efficient. Very knowledgeable. The toilet was $217.00 and the cost of the plumbing was $489.00. I tipped him $60.00. The toilet is very wobbly and they’ll have to comeback and place some plastic or rubber shins beneath it to balance it!!! This shouldve been done upon the first visit!!!
My experience was excellent, the service tech Ezequiel came in , explained what he would be doing. He put on his footies and went to work replacing our toilet. When he finished he our overflow tank and our pressure valve. Everything was completely in one day.
Our AC / Heater finally threw in the towel after 11 years of keeping us warm in the winters and cool in the summers, so I finally had to call the people who sold it to us, RS Andrews. They gave it an autopsy and pronounced it was a goner. So of course, I ordered another one. Looking forward to another 11 years with RS Andrews.
Jonathan was very professional and did a good job.
He provided great information that enabled me to make the best decision for my situation.
Another RS ANDREWS win, or as the kids say a W. From the minute I meet Rich he was professional and respectful. He immediately assessed the problem and solved it immediately. During his work he educated me as to the problem and the fix and what look for in the future. He was very attentive, professional. Great guy. Great job.
Eric did a fast and excellent job!
RS Andrews is professional and the service was prompt and thorough. Definitely would recommend them to friends.
James came to my house and he was very professional. He completed the job and explained everything that he did. I will definitely use RS Andrews again and ask for James. Thanks to City Publications advertising I found a great Company
He did a good job and fixed the problem.
Very professional, informative.
Great company, technician Daniel de la Reyes was top notch. Diagnosed the problem, gave options, flawless repair. ⭐️⭐️⭐️⭐️⭐️
Chris Melton was great! Pleasant, worked efficiently, and provided clear explanations and solutions for my problem.
Justin Miller did a great job with helping us take down old light fixtures and then installing new. He came two times and both times he was a pleasure to have in our house and I could not have been more pleased!
Brennan did a great job finding the source of my plumbing issues, determining the best course of action and solving it for me in a cost effective way. He was knowledgeable, friendly and did a great job.
“Outstanding service. Amber was extremely professional, highly knowledgeable, and treated me with the utmost kindness, respect, and consideration. Her attention to detail was exceptional, and she took the time to thoroughly explain everything so I fully understood the process. It is rare to encounter someone who is…
The honest ppl. Jamie is a great tech
Charlie was very professional.
Loren from RS Andrews was amazing. He was professional, provided great customer service and did not take long to fix multiple issues in my bathroom.
Great job and knowledgeable staff.
Thank you Thomas Conner for repairing my toilet. It took us a couple visits to finally diagnose what the issue was but he never gave up. Thomas was always professional and explained everything to me. I will definitely call him again if I have a plumbing issue.
Brennan P. has been to our home several times for plumbing issues. Not only does he do great plumbing work, he is delightfully pleasant and courteous. He’s very conscientious about his work, about communicating with the customer via texts and calls, and about arriving on time. It’s a pleasure to find someone who takes pride in their work.
Christopher was so helpful installing a new toilet and fixing an existing one for us! Very kind, efficient and fairly priced service. Thank you!
Fast response, good work.
RS Andrews came in and solved and repaired a chronic problem with a drainage pipe in our crawl space. Much appreciated!
Robert was very thorough with his work and explaining things.
The knowledge and professionalism of Mohammed exceptional. His customer service was top notch. Thanks to Mohammed and R.S. Andrews.
Great Company Love doing business with RS Andrews. They are simply awesome
I had a water leak by a basement toilet with water leaking into garage. Chris diagnosed that I had a clogged main line.He fixed the problem 90 mins! Very happy problem is solved!
Brian and crew did a superb job
Brennan is fantastic at his craft and has always provided exceptional customer service. He's polite, cleans up and explains everything to me. Everyone at RS has been great. Thanks!
Brian was a real straight shooter and didn't push any changes. The work was understood before hand and authorized. Work was done professionally and installation is very neat.
RS Andrews (via Calvin Russell) did another wonderful job. My regular heating check up went well.
Great professionism and demeanor. Info on minor versus major options for replacement and repairs, led to no-pressure decisions within my budget.
Grate, Grate, Grate, was experience I had with Chirs you could not have ask for a better technician. 😊
Had my toilet replaced by James, great job. I appreciated his honesty and left the job nice and clean.
Daniel provided me with the facts of the problems and several options to fix it sewer issues. He didn’t pressure me on any one option. He worked very hard to complete the job.
We have used RS Andrews services for over 30 years at two different homes. Whether HVAC, plumbing or electrical, they always are on time, friendly and competent. We have an annual HVAC maintenance contract that includes a discount on any other service we have them perform. Very responsive and reasonable pricing for…
R.S. Andrews provided outstanding service that I thought no longer existed.From the beginning to end appointment set up to service technician knowledge and professionalism, I was extremely impressed. I would recommend Service Plumber Ezequiel Soto to anyone that I care about that needs plumbing work.
He explained everything to us and offered advice to what we should expect in the future!!
Ezequiel came out today to replace a broken shut off valve to one of my upstairs toilets. Super friendly, very knowledgeable. Took the extra time to answer all of my questions.
Great job, came on time, very professional and friendly.
Brandon is an excellent plumber and his work is of the highest quality. Nevertheless, the price I had to pay for the service was very high.
Charles was very friendly and did a wonderful job. I would be more than happy to have him provide plumbing services again!
David arrived early, was very professional, and identified and repaired the problems in short order.
Great service. Excellent service from the plumber.
I had issues with a large overflow in my downstairs bathroom toilet. Called RSAndrews and they got a technician out the next day at my request. The tech was prompt, knowledgeable and courteous. The issue was assessed and addressed. The price was a bit more than I wanted to pay but I trust them completely as I have…
Mr Daniel De Los Reyes performed an awesome job repairing my toilets and the pipes under my bathroom sink. He shared knowledge on how to determine the toilet leaks from the water meter and check the water pressure. I appreciate his service. Thank you, Shirley M.
We've been working with RS Andrews for a long time...more than 10 years. Frankly, I sort of surprised to say that we have NEVER had anything other than outstanding service. Just recently we had a minor gas leak. We discovered it at 10 pm Saturday. I put a 'request' in to their website not expecting to hear from…
Chris was great. He was on time, knowledgeable, and friendly!
Camera inspection of dryer vent
Yesterday James came to our house to fix some plumbing issues. He was on time, professional, friendly, and thorough. Thanks James
Dispatch had a plumber out the next day, inside the time window they provided, and with a call to say our Plumber James R. Jr was 30 minutes away. James was an extremely knowledgeable professional. He explained everything he did clearly so I could understand my options and his professional point of view. We worked…
James was efficient, professional, and friendly. I would highly recommend.
Jaime is polite and professional. He did a great job—I will ask for him again for any plumbing issues.
The young man was very friendly and knowledgeable. I have finally found a plumbing company I can keep. Also very reasonable. All the other companies wanted a hundred dollars more for the same job.
My technician was knowledgeable and kind while working draining my water heater and unclogging my sinks. Daniel was personable and was a wealth of knowledge. Alvi
Very good job by James. Thank you.
Brandon was well knowledgeable, quick, and tidy. We had a great experience.
Always very happy with the smart technicians from RS Andrews. Charles was quick and thorough and very helpful w my questions. Did a great job! Thanks always!
James Mays did an amazing job. He is very knowledgeable and personable. I appreciate the time and attention that he took to get my toilet system running again.
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Thomas did a phenomenal job at fixing my toilet and a short amount of time.
My experience was excellent. The plumber, Thomas Conner did an excellent job. I am very pleased with his work!
The technician arrived at the time indicated. He was efficient and explained everything clearly.
Ezekiel was great. He came promptly and didn't leave until the job was done, keeping us informed at all stages. He came back to do an extra job, which he did very well, cleaning up after himself. I'd recommend him for competence, politeness, clarity of explanation and consideration of the needs of customers.
Brandon did a quick and very professional job. Very friendly and knowledgeable.
Brian was informative and fixed everything, polite and prompt.
Very satisfied with the man who arrived to fix it!
We have used RS Andrews several times over the past years. We have found the service to be at times spotty and inconsistent in quality, especially in the context of customer service. Putting aside the fact that, on an earlier service visit, one of their techni dragged heavy equipment up my polished wooden stairs,…
On time, really needed service for my backed up toilets on the verge of running over! Whew!! Thank you RS Andrews!
RS Andrews always does a great job. However, today plumber, J Dutka, went way beyond the expected, high quality, work when replacing two faulty toilets. He was fast, efficient, thorough, and took extra care to ensure the replacements were level, and leak-proof. Can’t say enough about how made this the easiest service ever.
Very efficient and David was outstanding.He was on time, analyzed the problem and corrected within a short period of time. He was well versed on plumbing and very professional. I will use RS Andrews for my plumbing needs in the future & they get an A+ on their grade card.
Paul was very knowledgeable and professional. He also made recommendations about who could repair our floor which was water damaged around the toilet and beyond into another room.
Daniel was on time, prompt, professional and I would use and trust him to do ANY JOB needed for my household. He’s the 🐐 GOAT
Paul was knowledgeable and polite. Assessed what the problem was and took care of it.
Jonathan provided excellent service! Have used RS Andrews on several occasions and completely satisfied each time, will definitely use again and recommend.
Brian and Brennon could not have been nicer. So happy with their service. Very professional. Do not hesitate to use their services. Would definitely call them if further plumbing issues come up
We had an emergency water leak. Mr. McQueen of RS Andrews came out, diagnosed the issue and completed the repairs. And, he was professional. I will contact this provider should we need plumbing services again. Great job!
Outstanding job!
The Technician (Loran Palmer) was honest and knowledgeable.
DJ Perry was very nice and professional. Everything seems to be working properly when he finished the repair.
DJ was an absolute pleasure to work with, and his extensive knowledge and expertise made the entire process smooth and efficient. Thank you RS Andrews for sending such a skilled professional our way!
tech was very friendly, professional, knowledgeable and explained everything to me.
Ben was absolutely amazing. He was knowledgeable and very professional. He unclogged my toilet so quickly.
Careful, experienced, courteous.
He fixed the flap on one toilet bowl. Kyle and his son cleaned my slow draining bathroom sink and tub. I was surprised at the amount of gunk that was in the drain. They were very nice. They explained everything and gave me suggestions for other things I could do. I was also pleased with Helene who scheduled the appointment.
Wespal did an absolutely amazing job! He went way above and beyond to make sure our needs were met. He even accompanied my wife to The Home Depot to get what we needed to finish the job. Truly the best service we’ve had. Highly, highly recommend him!
Luis from RS Andrews is awsome
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
