Experts Reviews · Company report
RS Andrews logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

RS Andrews

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RS Andrews is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RS Andrews is better than 88% of electricians.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RS Andrews is better than 86% of electricians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RS Andrews is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RS Andrews is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RS Andrews is better than 46% of electricians.C
46

Reviews for your job

Customers hired RS Andrews for 8 kinds of job.

RS Andrews for water heater installation

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Jobs reviewedHow many Google reviews are tagged with this job.154
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.87%

All 154 Google reviews tagged “Water heater installation” · showing 40

Diana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★

Jamie was knowledgeable and answered all my questions and concerns with intention. He was polite and respectful during the appointment and appreciate his talent and work ethic

Not sureWater heater installation
Kenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Colin French did his great job to fix the heat

Paid $1–200Great priceWater heater installationHeating system repair
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Our previous hot water heater had failed and our plumber was able to expedite the replacement to get us back in service as quickly as we could have asked for.

Water heater installation+ Responsiveness+ Professionalism
C11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Brennan was great to work with.

Paid $2,000+Water heater installation+ Punctuality+ Quality+ Professionalism
J.SkinnerLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Responsive and reliable crews work well with our residents and take pride in a job well done.

Paid $2,000+Reasonable priceWater heater installationHVAC system repairHVAC system maintenance
Bo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Went right to work when he got to my house. Efficient, knowledgeable

OverpricedWater heater installation
Tom11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

David is personable, reliable, on time and highly skilled. I will call him again for any future plumbing issues.

Water heater installation
Haazim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

A maintenance of my furnace was performed, and they did a great job.

Paid $100–200Great priceWater heater installation
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jamie was very nice, always polite. He explained my repair options clearly, and answered all my questions. I am very pleased!

Paid $2,000+Not sureWater heater installation
Luis9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

The technician Mr. Eric Sanchez did a great job for my family and explained to me the process of installing the new tankless water heater and provided me with a timeline which he complied perfectly. I felt very good with his services and the brand.

Reasonable priceWater heater installation
Lamar10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt, friendly, knowledgeable, good value

Water heater installation
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Paul and Aidan were prompt and very professional throughout the process, keeping me informed of their progress throughout. They reviewed every item on the contract prior to beginning their work. They assured that we were satisfied with the job they did prior to paying the bill. They also reviewed proper care and maintenance of our new water heater.

Paid $2,000+Great priceWater heater installation
Sheila12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Pau has such a good work ethic! Everything he did looked clean and professional and he’s a very nice person as well. I could not be happier with my new water heater!

Water heater installation
Cal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome customer service

Paid $2,000+Water heater installation
Frederick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Completed installation without help on 95 degree day. Great job. Completed quickly with minimum disruption.

Paid $1–200Reasonable priceWater heater installationService not listed
Richard10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brian did an outstanding job for me! Professional quality work and great customer service!

Paid $2,000+Reasonable priceWater heater installation
Margaret12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

David Stitt was on time, pleasant does top notch work and leaves the work area clean and neat. Awesome job!

Paid $2,000+Reasonable priceWater heater installation
JLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Robert was Awesome!!! He broke it down and explained everything. He was very patient. Excellent Customer Service!!! Plumbing Inspection

Paid $1–200Reasonable priceWater heater installationService not listed
Martha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Veryprofesionaly

Water heater installation
Patricia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Paul is working on my estimate and hopefully can come through on the urgency of my need for 2 new hot water heater install. He’s professional and courteous. Everything about this company from the first phone call to the first visit has exceeded my expectations. I’m hoping to make them my go-to company.

Water heater installation
Timothy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very good installation job, and tidied up afterwards. Very pleased!

Not sureWater heater installation
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful!

Great priceWater heater installation
Charles6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Have used RS Andrews for HVAC and plumbing for several years. They are always on time, very professional and have you confirm any additional services and charges. Subscribe to their maintenance plan which gave me priority when my water heater died and had installed the same day. Worked with other HVAC and plumbers…

Paid $400–600Reasonable priceWater heater installationHVAC system repairHVAC system maintenance
J.9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Robert Hervey and his assistant Marcus installed my Rinnai Sensei Tankless Water Heater. The job and time it took for the installation were completed very quickly and and both men were very competent as plumbing professionals. A few days after the installation was performed, there was a very minor issue that…

Paid $2,000+Reasonable priceWater heater installation+ Responsiveness+ Punctuality+ Quality
henry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I am very, very pleased with the service and what a wonderful job. I am very, very happy.

Paid $200–400Great priceWater heater installation
TemothyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Let me just say Amber and the Technicians worked within my budget and was very impressed and pleased with everything. I will HIGHLY RECOMMEND them to anyone who needs service. Thank you R.S Andrews

Customer photo from Temothy's review
Paid $2,000+Great priceWater heater installationHVAC system repairA/C system repair
Barbara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have dealt with R. S. Andrews for almost 20 years and they continually provide professional and prompt service year after year. R. S. Andrews has handled HVAC maintenance and installations, plumbing and electrical services and I heartily recommend them as a service provider!

Paid $1–200Reasonable priceHVAC system maintenanceHeating system maintenance
Barbara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Chris and Trey installed a Lennox HVAC in our attic. They explained the job and were very knowledgeable. I appreciate how professional they were in photographing the final product in the attic and outside. Thank you very much gentleman!!

Great priceWater heater installation
Debra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service!

Paid $1,000+Reasonable priceWater heater installationGarbage disposal installation
DanLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Today (6/11/2026 CHRIS MELTON was Professional and Kind! Chris is a FANTASTIC Technician and is always “willing to go the extra mile “to make sure the Customer is completely Satisfied. He did an Excellent Job and explained the service performed. RS Andrews always does a Great Job. Job Well Done by All…. Fantastic…

Water heater installationHVAC system maintenanceA/C system maintenance
Summer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Eric did a fast and excellent job!

Toilet repairWater heater installation
Ray7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James was Wonderful! He knew exactly what to do. He was on time. He is more than an expert! What a positive experience!

Paid $1,000+Reasonable priceWater heater installation
Bianca12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

James was very pleasant to work with he even greeted my dog, which was wonderful!!! He was very efficient and finished in a timely manner. He made a stressful situation manageable by explaining every process and gave excellent advice and how I should proceed with different options.

Water heater installation
Jody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Brian Turner, technician, and his assistant did an excellent job of diagnosing a gas leak at my water heater and redesigning a more efficient setup and replacing the water heater. It was a huge all day job and they worked tirelessly to make sure things were improved and safe. He was excellent at explaining every…

Paid $1,000+Reasonable priceWater heater installationPlumbing pipe repairFaucet repair
BrendaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The technician was prompt and explained everything he was doing and what was the cause for the problem and fixed it. He was very professional and friendly.

Water heater installationWater heater repair
MarkLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jaime Morera was professional, friendly, and honest while he was here to give me a quote for a new water heater. Seems like someone I could trust, to give me a correct quote and his honest advice concerning my situation. I’m glad I called RS Andrews for a quote, they’re not my usual plumbers but Jaime made me feel like they could be trusted.

Not sureWater heater installation
Ernest5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Will did a great job! He arrived early, was knowledgeable, professional , and very courteous. He provided me with some training on my new unit to keep it operational for the life of my warranty.

Paid $1,000+Reasonable priceWater heater installation
Cherry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have an older house and my 30 water heater started leaking. They replaced it for me along with some shutoff valves in my home I’d been having trouble with for years. James R. did a great job for us, very courteous and professional.

Paid $1,000+Not sureWater heater installation
Warren10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

My water heater replacement from RS Andrews went very well. The replacement was very expensive - about $2400 to replace a basic no frills electric Rheem water heater in kind. However, the service was excellent. Eric Sanchez was very thorough, the installation was top notch, and the entire job was completed on the same day in a single visit.

Paid $1,000+OverpricedWater heater installation
Chelsie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The guys at RS Andrews went above and beyond to help me get a new water heater installed same day. Thanks so much to Daniel, James and Max for being professional, excellent installers and great at communicating all the steps with me,

Customer photo from Chelsie's review
Paid $1,000+Not sureWater heater installation

Show more water heater installation reviews (114 more) →

Price

$305-36% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 64%Overpriced 4%Not sure 11%

Jobs customers hired them for

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