How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%96+13.6Replies to reviews 7%46+3.3Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERS Andrews
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 9,673 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired RS Andrews for 8 kinds of job.
RS Andrews for water heater installation
Clear ✕All 154 Google reviews tagged “Water heater installation” · showing 140
Jamie was knowledgeable and answered all my questions and concerns with intention. He was polite and respectful during the appointment and appreciate his talent and work ethic
Colin French did his great job to fix the heat
Our previous hot water heater had failed and our plumber was able to expedite the replacement to get us back in service as quickly as we could have asked for.
Brennan was great to work with.
Responsive and reliable crews work well with our residents and take pride in a job well done.
Went right to work when he got to my house. Efficient, knowledgeable
David is personable, reliable, on time and highly skilled. I will call him again for any future plumbing issues.
A maintenance of my furnace was performed, and they did a great job.
Jamie was very nice, always polite. He explained my repair options clearly, and answered all my questions. I am very pleased!
The technician Mr. Eric Sanchez did a great job for my family and explained to me the process of installing the new tankless water heater and provided me with a timeline which he complied perfectly. I felt very good with his services and the brand.
Prompt, friendly, knowledgeable, good value
Paul and Aidan were prompt and very professional throughout the process, keeping me informed of their progress throughout. They reviewed every item on the contract prior to beginning their work. They assured that we were satisfied with the job they did prior to paying the bill. They also reviewed proper care and maintenance of our new water heater.
Pau has such a good work ethic! Everything he did looked clean and professional and he’s a very nice person as well. I could not be happier with my new water heater!
Awesome customer service
Completed installation without help on 95 degree day. Great job. Completed quickly with minimum disruption.
Brian did an outstanding job for me! Professional quality work and great customer service!
David Stitt was on time, pleasant does top notch work and leaves the work area clean and neat. Awesome job!
Robert was Awesome!!! He broke it down and explained everything. He was very patient. Excellent Customer Service!!! Plumbing Inspection
Veryprofesionaly
Paul is working on my estimate and hopefully can come through on the urgency of my need for 2 new hot water heater install. He’s professional and courteous. Everything about this company from the first phone call to the first visit has exceeded my expectations. I’m hoping to make them my go-to company.
Very good installation job, and tidied up afterwards. Very pleased!
Wonderful!
Have used RS Andrews for HVAC and plumbing for several years. They are always on time, very professional and have you confirm any additional services and charges. Subscribe to their maintenance plan which gave me priority when my water heater died and had installed the same day. Worked with other HVAC and plumbers…
Robert Hervey and his assistant Marcus installed my Rinnai Sensei Tankless Water Heater. The job and time it took for the installation were completed very quickly and and both men were very competent as plumbing professionals. A few days after the installation was performed, there was a very minor issue that…
I am very, very pleased with the service and what a wonderful job. I am very, very happy.
Let me just say Amber and the Technicians worked within my budget and was very impressed and pleased with everything. I will HIGHLY RECOMMEND them to anyone who needs service. Thank you R.S Andrews
I have dealt with R. S. Andrews for almost 20 years and they continually provide professional and prompt service year after year. R. S. Andrews has handled HVAC maintenance and installations, plumbing and electrical services and I heartily recommend them as a service provider!
Chris and Trey installed a Lennox HVAC in our attic. They explained the job and were very knowledgeable. I appreciate how professional they were in photographing the final product in the attic and outside. Thank you very much gentleman!!
Excellent service!
Today (6/11/2026 CHRIS MELTON was Professional and Kind! Chris is a FANTASTIC Technician and is always “willing to go the extra mile “to make sure the Customer is completely Satisfied. He did an Excellent Job and explained the service performed. RS Andrews always does a Great Job. Job Well Done by All…. Fantastic…
Eric did a fast and excellent job!
James was Wonderful! He knew exactly what to do. He was on time. He is more than an expert! What a positive experience!
James was very pleasant to work with he even greeted my dog, which was wonderful!!! He was very efficient and finished in a timely manner. He made a stressful situation manageable by explaining every process and gave excellent advice and how I should proceed with different options.
Brian Turner, technician, and his assistant did an excellent job of diagnosing a gas leak at my water heater and redesigning a more efficient setup and replacing the water heater. It was a huge all day job and they worked tirelessly to make sure things were improved and safe. He was excellent at explaining every…
The technician was prompt and explained everything he was doing and what was the cause for the problem and fixed it. He was very professional and friendly.
Jaime Morera was professional, friendly, and honest while he was here to give me a quote for a new water heater. Seems like someone I could trust, to give me a correct quote and his honest advice concerning my situation. I’m glad I called RS Andrews for a quote, they’re not my usual plumbers but Jaime made me feel like they could be trusted.
Will did a great job! He arrived early, was knowledgeable, professional , and very courteous. He provided me with some training on my new unit to keep it operational for the life of my warranty.
I have an older house and my 30 water heater started leaking. They replaced it for me along with some shutoff valves in my home I’d been having trouble with for years. James R. did a great job for us, very courteous and professional.
My water heater replacement from RS Andrews went very well. The replacement was very expensive - about $2400 to replace a basic no frills electric Rheem water heater in kind. However, the service was excellent. Eric Sanchez was very thorough, the installation was top notch, and the entire job was completed on the same day in a single visit.
The guys at RS Andrews went above and beyond to help me get a new water heater installed same day. Thanks so much to Daniel, James and Max for being professional, excellent installers and great at communicating all the steps with me,
These guys did a great job for us at our house. we were having issues with our water heater and our waste ejection pump and they were able to address both. we were having an issue with the water heater after they installed it and they were able to get the issue fixed first time out. Really appreciate Jamie, David,…
Ivan was courteous and, on time. He explained the process. Checked my units and explained what he found
James was very informative and knowledgeable on the task at hand
Very pleasant and knowledgeable. Took his time and very thorough. Love his professionalism and attention to detail. I recommend RS Andrews and Mohamed very much.
James was fantastic! He was so fast and communicative, he did great work.
“Outstanding service. Amber was extremely professional, highly knowledgeable, and treated me with the utmost kindness, respect, and consideration. Her attention to detail was exceptional, and she took the time to thoroughly explain everything so I fully understood the process. It is rare to encounter someone who is…
Brandon did an outstanding job. Very polite and explained everything that he was going to be doing a very good experience.
5 star service from RS Andrew’s and the team. Thank you Rick for a fantastic job, you saved us.
Excellent customer service, attention to detail is awesome. He did a super job.
Very friendly and very knowledgeable. Took time to explain everything to me.
James Mays provided exceptional service! He was very detailed and explained each step that would take place to install our water heater.
I had an excellent experience with a consultation and ultimate installation of a Rinnai tankless water heater. Brennan Pilson was thorough in the original consultation and efficiently and effectively replaced our aging tank heater with the tankless. And left the worksite in excellent condition. Price was…
Neil came in very professional. It was a complex job that had been botched by a different professional. Neil spent the whole day on repair. Did an excellent job.
Fast response, good work.
He was very professional and knowledgeable. Informed me of all options so that I could make an informed decision.
James showed up as promised on the weekend and has us going toward having hot water again in the coldest of winter...
Very professional and friendly. He did a great work
The technician did a great job and was very through. Always impressed with RS Andrews. Pau Sum did a great job. And he worked til 1:00am. Oh, and one more thing.. craftsmanship was great.
Just a terrible experience. Gave us a quote for replacing our HVAC system that the other companies that gave quotes laughed at. Got the same system they were quoting for us for over $10k less than their quote. Both were from Mitsubishi Diamond Certified companies. They are a complete sham as , what they offered,…
Same day service for a very old ruptured tank. New tank installed and is much better than the one that came with our house. Service tech was quick, efficient and friendly.
James did a wonderful job. Stayed late until everything was complete.
Daniel always is very professional diagnosing the source of the issue, explaining his findings concerning the maintenance issue and how to best fix the issue. He is an asset to your company.
RS Andrews (former G-Force) Plumbing has been servicing our Navien Continuous Gas Hot Water heater for years. Terrific, fast, and reliable. David rocks!
Chris and Marcus were awesome! On time, professionals and nice guys! Thank you!
Brian was a real straight shooter and didn't push any changes. The work was understood before hand and authorized. Work was done professionally and installation is very neat.
Spending thousands of dollars on a replacement water heater and connected pipe work is not high on my list of desired expenditures. Howvever, thanks to J’amie expertise and thoroughness I have only positive things to say about my experience. Jamie is highly knowledgeable and completed the work efficiently and…
A good, honest assessment of my situation. The news delivered was not good [ :-( ], but was what I really expected. I have been an RS Andrews customer for many decades and will continue to be. This was an analysis and assessment of the situation with an estimate that will follow. The work will come later.
Jon did a great job of replacing my hot water heater! My hot water tank is located in a closet at the end of a hallway, leaving very little room to work around. Jon was extremely knowledgeable on all aspects of this job, and his workmanship and dedication to his profession was very admirable. There were several…
We have used RS Andrews services for over 30 years at two different homes. Whether HVAC, plumbing or electrical, they always are on time, friendly and competent. We have an annual HVAC maintenance contract that includes a discount on any other service we have them perform. Very responsive and reasonable pricing for…
Amber was AMAZING and very knowledgeable about explaining all of our options. We are on a tight time schedule and she went over and beyond to make sure all installations were completed during this time line. She was able to save us a substantial amount of money on purchasing 3 separate air and heat systems as well…
Very professional and detailed
Great job, came on time, very professional and friendly.
Lawrence arrived on time, explained what he needed to do to fix the problem and told me how much it was going to cost me. He was very professional, knowledgeable, and efficient.
Every technician is very friendly and professional and does an excellent job.Explained everything that needed to be done and is a great technician that works for your company.
RS Andrews replaced my aging and leaking hot water heater. Service rep David did a great job!
I have been a customer of RS Andrews for many years. I have had the pleasure of working with some honest, informative, efficient, and dependable technicians. They investigated and fixed problems or completed maintenance in a timely manner from my a/c and heating services, hot water tank replacement, to my plumbing…
Christopher was great. Found the issue and the fix
Great person
James Roche Jr, was the service tech that came out to my house and he did an excellent job. He was replacing my water heater, but ended up facing numerous obstacles while trying to do the job. He was able to conquer each one without complaining, and he worked straight through the day without taking a break. I’m…
David showed up on time & began to trouble shoot the problem. The issue was the blower motor wouldn’t turn on when in the on position. He went to the attic where the old(circa 1986) heating system was located. After a while, he came down & said the blower motor wasn’t getting any power to it! He had me go to the…
Needed an electrician to install a new light fixture at my front entrance. Used trustdale.com for recommendations and called the first one I recognized - R.S. Andrews. What a pleasant experience from start to finish - their receptionist was first rate, friendly, efficient and informative. Their electrician, Travon…
Exceptional service. Three working together and done in no time. We appreciated their work ethics and personalities. Great young men.
Kwame always does a great job. Comes on time and is very thorough. Only recommends services that are needed.
Jonathan did a fine job, and explained what he was doing.
Brandon did a great job!
Work was done in less time than expected. David was pleasant and explained what was necessary to complete the job.
Great service very fast!!!
Great work!
Loren and Mr.Kenny Riffle were excellent Above and beyond
The service expert (Charles McQueen) was very prompt, courteous, and professional. From draining my old unit to insulating the new pipes, everything was done accurately and with precision. He remained focus on the installation project the entire time, never once taking a break or involved in idle chat. Thanks for the service, although the price was steep!
He was quick , on time and friendly and efficient! Book Zeek today!
Thanks to Charlie's great service and expertise he was able to pinpoint our issue quickly and resolve it the same day. We highly recommend Charlie.
Mohamad was professional and courteous. He did a great job replacing my hitnwater heater. And I highly recommend him!
Chris/RS Andrews was great! Called at 7:30 PM and Chris was here at 9:30 AM the next morning. Very knowledgeable. solved the leak I had, and traced to a faulty PRV. Replaced the pressure valve and everything was back to normal! During the process, I decided to also replace my 12 year old water heater. Both jobs went…
Robert the Plummer with RS Andrews is very professional and knowledgeable of his craft. Not only did he fix my plumming problems but he also shared/showed and thoroughly explained the issue(s). He also installed a new hot water heater. I am extremely grateful and highly recommend his service!🤗🙏🏽
Inform you of what’s going on and what he’s going to do to correct the situation And give you a choice thanks for a job well done
Brandon performed a water heater replacement professionally and courteously. Strongly recommend the company for all HVAC and plumbing needs.
"Our technician(Charlie McQueen III),was a lifesaver! We had a confusing A107 error code on our new Rheem hybrid water heater after it was installed because the leak sensor got wet. Charlie diagnosed the issue immediately, and was incredibly patient and knowledgeable. He thoroughly explained how the system works and…
Kwame Kilgore was a wonderful technician. He was pleasant, polite and kept us well informed about the work he was doing clearly and often. Earlier this year we had RS Andrews install a new water heater and after Kwame came to our home this time for the air conditioning repair we knew then using RS Andrews was the…
Eric Sanchez did a fantastic job replacing my old hot water heater! From start to finish, very knowledgeble & professional. Answered all questions I had taking time to explain!
Kyle was friendly, helpful and informative. Excellent overall service.
Jerald, electrician, and Brian, plumber and his helper, did a great job. Very professional and courteous. Jerald even had to come back to check an outlet. Thank you for sending efficient personnel to service our needs. We will be calling for HVAC services also.
Curtesy, fair price, quality workers! Have used since 2018 when moved to Georgia.
Technician arrived on time, was courteous, did the inspection in a timely manner, explained what he did.
Sunday, my hot water heater went out. I called R. S. Andrews and Monday, I was the first call for Robert Harvey. He was such a wonderful, very knowledgeable young man. He explained everything he had to do to install a new hot water heater. After telling me the price, he helped me get my application for credit…
Techs were extremely nice and lovely to work with. They spent a lot of time making sure nothing leaked and that the system functions 10/10 would install again.
Being a veteran real estate agent, I have come across all types of service providers. I am so glad that I was introduced to RS Andrews by a client. I now refer them to clients for HVAC, electrical, and plumbing. Their prices are a fraction of the cost of smaller service provider operations. Plus, with the smaller…
Mr Palmer did a great job.
Neil was great. Was able to identify the Leak very quickly and also did a great Job on the repair. He also provided a very competitive price on my water heater replacement and was able to replace that also when he was here. Would recommend RS Andrews to anyone. Neil, tanks for all the help.
Zeeke did a phenomenal job! He was very professional and very personable!
Neil was great. He communicated well, explaining every aspect of the process.
Great job! Awesome Experience.
Pau was very helpful with recommendations. He came to our home again to conduct a pre-installation inspection to ensure he accounted for all the work site conditions and needed materials. Planning on a tankless water heater installation. Very thorough. Giving him 5 out of 5 stars. Update after install of tankless…
Sean came when scheduled, did the work, was courteous and professional, and cleaned up. Perfect experience.
Great organization
Great job installing a tankless water heater. The installation was very clean, looks great and works well. The team did an excellent job and are very easy to work with.
Very sweet guy! Very patient, great communication and got the job done in a timely matter . Great person to have on your on team!
DJ was the best! Both DJ and Brett were very professional and helped get my hot water restored with a new hot water heater within a day. I will always turn to RS Andrews first for my plumbing needs.
The RS Andrews technician did a great job!
estimate for new hot water heater worked out with my budget. I am not sure that I chose the correct representative. His first name was Chris but I am not sure of his last name.
Everything was great!!
Jonathan Chapman was both professional and knowledgeable. A real crest to RS Andrews - thank you
Rich with RS Andrews installed our tankless water heater, he is a professional and really knows his trade. I would call Rich a real perfectionist as he spent more than enough time making sure his work was done correctly and that we were happy with the results. Our installation was a little more challenging than the…
We had to replace a water heater and Mr. Dutka was very professional and helpful.
Satisfaction
Service technician was awesome!
Justin was professional, courteous and did a great job in a very timely manner.
Brian, Bret—our plumbers, we’re exceptional as they worked to get to the cause of our problems. They worked hard and put in long hours so we would not be inconvenienced without water. As a former teacher, I appreciated their very informed explanations of our plumbing issues, including a hot water heater that was out…
Service Technician DJ did an excellent job installing my gas water heater. He had a very pleasant personality, professional and knowledgeable.
I would like to say how impressed I was with Bill and Jarred and their professionalism and how informative and courteous they were for it was a pleasure to meet them. They arrived early worked hard and completed the job in a very timely manner. Cleaned up and left a very Aesthetically pleasing finished project. I…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 867 | $37–$292 |
| A/C system maintenance | 523 | $62–$429 |
| HVAC system repair | 404 | $83–$880 |
| Heating system maintenance | 330 | $37–$255 |
| A/C system repair | 272 | $228–$1.1k |
| Heating system repair | 210 | — |
| A/C preventive maintenance | 156 | — |
| Water heater installation | 150 | — |
