Analyzing 6,757,8566.8M ReviewsFor 19,12819.1K Experts
Google reviewers rate Ruiz Driving School 4.9 out of 5 based on 388 reviews, with the owner responding to 90% of them. Customers frequently praise the patience, clear communication, and professionalism of instructors, noting that lessons effectively prepare students for the DMV test. Pricing is generally considered affordable despite some mixed opinions on cost. A recurring criticism involves management issues, specifically unanswered phone calls and appointment scheduling failures.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
388 Google reviews we collected
Phrases our text analysis found in 339 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 339 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was extremely helpful, knowledgeable, and patient throughout every lesson.”
“I would 100% recommend Sergio to anyone learning how to drive.”
“I had a wonderful experience with this driving school, and a special thank-you goes to my instructor, Carolina!”
“To Julio , thank you for being responsive since day one from my inquiries.”
“She explained things clearly, helped me feel comfortable behind the wheel, and encouraged me as I built my confidence.”
“Honestly, our two-hour driving lessons would feel like they were only one hour because I was having such a good time!”
“Incompetent at best, dishonest at worst.”
“He has a lot of patience if you make mistakes and will tell you fair constructive criticism to pass your test.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Ruiz Driving School for 3 kinds of job. Pick one to see what they paid and said.
Great customer service and very communitive and outgoing. Taught me the in and outs on what to do before starting. Shout out to Fransica & Arnold!
I had a wonderful experience with this driving school, and a special thank-you goes to my instructor, Carolina! Her guidance made such a difference in my learning experience. She explained things clearly, helped me feel comfortable behind the wheel, and encouraged me as I built my confidence. What I appreciated…
The instructor I had was amazing. She was able to break everything down in a way that made it easy for me to understand. She also helped me work through any problems I encountered and made sure I understood how to fix them. Her communication was excellent, and she was always clear and helpful throughout the process.…
I want to thank Ruiz driving school for helping with learning to drive thank for being patient it was a really nice experience thank you to my instructors I got my license the first try!!!!!!😬
Big thank you the instructors Arnold and Sergio very good instructors very professional and the rest of the staff at Ruiz keep up the Great work I absolutely suggest anyone looking for professional lessons come here Thanks 😊
The management at this company is horrible. They routinely do not answer the phone during their operating hours. They also frequently fail to honor appointments, "overbooking" or not putting appointments in their system at all. Incompetent at best, dishonest at worst. Take your money elsewhere.
| Job | Reviews | Category typical |
|---|---|---|
| Adult lessons | 37 | — |
| Private lessons | 13 | — |
| Teen classes | 6 | — |
4.9 ★★★★★ 388 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great customer service and very communitive and outgoing. Taught me the in and outs on what to do before starting. Shout out to Fransica & Arnold!
I had a wonderful experience with this driving school, and a special thank-you goes to my instructor, Carolina! Her guidance made such a difference in my learning experience. She explained things clearly, helped me feel comfortable behind the wheel, and encouraged me as I built my confidence. What I appreciated most was the care and attention she put into helping me improve. Learning to drive can feel overwhelming, but having a supportive instructor makes all the difference. Carolina deserves a 10/10! I highly recommend this school to anyone looking for driving lessons, especially with Carolina. Thank you for making my experience so positive!
I had such a great experience learning how to drive with my instructor, Sergio! He was extremely helpful, knowledgeable, and patient throughout every lesson. He made sure I understood what I was doing and never made me feel nervous or embarrassed when I made mistakes. One of my favorite things about having Sergio as my instructor was how talkative and easygoing he was. We would talk about random things during our lessons which made everything feel so natural and comfortable. I never felt awkward or like I was just sitting in a car silently for two hours. Honestly, our two-hour driving lessons would feel like they were only one hour because I was having such a good time! Sergio was genuinely one of the best instructors I could have asked for. He helped me build my confidence and made me feel prepared for my driving test. Thanks to his patience, knowledge, and guidance, I passed my driving test on my FIRST try! I would 100% recommend Sergio to anyone learning how to drive. He’s an amazing instructor and truly makes the whole experience so much easier and more enjoyable!
The instructor I had was amazing. She was able to break everything down in a way that made it easy for me to understand. She also helped me work through any problems I encountered and made sure I understood how to fix them. Her communication was excellent, and she was always clear and helpful throughout the process. Overall, I had a great experience learning from her.
I want to thank Ruiz driving school for helping with learning to drive thank for being patient it was a really nice experience thank you to my instructors I got my license the first try!!!!!!😬
Big thank you the instructors Arnold and Sergio very good instructors very professional and the rest of the staff at Ruiz keep up the Great work I absolutely suggest anyone looking for professional lessons come here Thanks 😊
The management at this company is horrible. They routinely do not answer the phone during their operating hours. They also frequently fail to honor appointments, "overbooking" or not putting appointments in their system at all. Incompetent at best, dishonest at worst. Take your money elsewhere.
Steven Rocha, We really apologize for any inconvenience, we are very careful scheduling our students according to our availability and working around your schedule, whenever we have several calls at the same time we do our best to return the call the same day, if one of the instructors couldn't work around your schedule or if the office didn't return your calls, please feel free to contact me directly. Management Julio Ruiz 773 619 4760 [email protected] If you already decided go somewhere else I totally understand and wish you the best, however if you still need our services contact me directly and I will personally make sure that we provide you with the service that you deserve. Have a great rest of your week!! God Bless !!🙏🙏
Graciaz porque pasé mis exámenes 🫂🫶sin duda los recomiendo no y como ir ala escuela para que aprendas bien 💯por 💯garantizados sergio Graciaz 🫶
Chapis zepeda congratulations on getting your License 👏👏 and thank you so much for trusting us!!🙏 🙏🙏🚦🚘🚦🙏🙏🚦"Green Light to Your Goals "🚦
Arnold was the best driving instructor! He made me feel safe and confident, and prepared me well for my road test, I was in a time crunch to get my license and I passed first try!
Jessica Sweeney, Congratulations on getting your License🚦🚘🚦 🙏🙏well done 👏👏and thank you so much for trusting us 🙏🙏🙏🚦"Green Light to Your Goals "🚦
I had an amazing experience with this school! The instructors are patient, professional, and overall helpful! Thanks to their guidance, especially Arnold’s, I was able to get my license!! I definitely recommend this driving school to anyone who is looking on how to drive!
Deyamira Avelar, Congratulations on getting your License 🙏🙏🚦🚘🚦well done👏👏 and thank you so much for trusting us 🙏🙏🙏🚦"Green Light to Your Goals "🚦
Analyzing 6,757,8566.8M ReviewsFor 19,12819.1K Experts
