Experts Reviews · Company report
Rusty's Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Rusty's Junk Removal

Fall River, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 81 property cleanup services · 5.0★ from 126 Google reviews

Report card

Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rusty's Junk Removal is better than 100% of property cleanup services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rusty's Junk Removal is better than 99% of property cleanup services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rusty's Junk Removal is better than 100% of property cleanup services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rusty's Junk Removal is better than 100% of property cleanup services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rusty's Junk Removal is better than 100% of property cleanup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rusty's Junk Removal is better than —% of property cleanup services.–
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Reviews for your job

Customers hired Rusty's Junk Removal for 8 kinds of job.

Rusty's Junk Removal for house & garage cleanouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “House & garage cleanouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 15

All 19 Google reviews tagged “House & garage cleanouts”

Kris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Rusty’s Junk Removal came and cleaned out my garage after a basement renovation. Russell was extremely responsive to any and all questions I had and he showed up exactly when he said he would. They worked quickly and efficiently to clean out the entire space for an extremely reasonable price. If I ever have to have…

Junk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rusty was professional and very friendly. Performed an awesome job and would highly recommend him to all my friends.Rusty and his team removed two large window air conditioners and helped move a chair. Awesome work and great team, highly recommended. Thanks Rusty Will be using him again in the future.

Construction debris removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Ed12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This was my fourth time using Rusty. We've been doing some minor upgrades to the homestead and getting rid of things accumulated over the years. Using Rusty is so easy and convenient. Snap a picture, get a quote, and the area will be cleaner after he takes than it was before. Reasonable, affordable, pleasant and…

House & garage cleanoutsJunk removalConstruction debris removal+ Responsiveness+ Punctuality+ Professionalism
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great guy. Goes the extra mile to work with you and get the project completed on time.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rusty and his wife were phenomenal! Love supporting young, hardworking local business owners. I'll definitely use them again!

Appliance removal & disposalConstruction debris removalFurniture removal+ Responsiveness+ Punctuality+ Quality
alexandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rusty was easy to work with from the beginning, super professional, prompt and friendly. I hired Rusty to clean out my father's apartment after his passing, and they made the whole process extremely easy. Rusty and Tristan worked efficiently, quickly and so friendly the entire time. At a difficult time for my…

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
ThomasLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very thorough great service.would recommend to any interested party.

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
Ioannis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are awesome! Very reliable and professional and simple pricing. We’ve used them several times and will continue to.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Wizzy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just had an amazing experience with Rusty's Junk Removal. I needed a job done by a certain date on short notice they pulled through. If you're looking for affordable, honest, charismatic, reliable service you need to not look any further.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My stepfather recommended Rusty. What a gem! Rusty was so professional, responsive, reasonable and accommodating. He was able to give an estimate by us sending photos of the items we were requesting to have removed. The whole process from beginning to end was seamless. I would highly recommend his service to anyone!

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Dale3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After getting our wires crossed about the appointment the guys showed up and very efficiently emptied my garage of all the junk I had accumulated. They even swept it out at the end! I would absolutely recommend them.

Furniture removalJunk removalHouse & garage cleanouts+ Professionalism+ Value
Victoria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rustys is reliable, affordable, and responsive. My fiancé and I use Rusty for all junk removal needs and I will continuously refer him to anyone I know.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Justin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very clean on time and responsive

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
TanyaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I used Rusty’s services and highly recommend it to anyone who need junk removal services. They were very professional and accommodating. They are best in pricing. I appreciate their hard work and will use them again.

Furniture removalJunk removalHouse & garage cleanouts+ Punctuality+ Quality+ Professionalism
CarolLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rusty and his crew were pleasant, courteous and worked very hard on a very miserable hot and humid day. The were patient with my family and very respectful. Not only did they relieve me of a heavy burden, I was left feeling happy that I had had the pleasure of doing business with kind and considerate individuals.

House & garage cleanouts+ Punctuality+ Professionalism
Ben10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great customer service. Showed up when they said they would, did exactly what they said they were going to do. Reasonable price, excellent quality. I will be calling them again for my next clean out.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Alexis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I reached out to Rusty’s for a quote to removed a renovations worth of materials from my back yard and was answered immediately ! He was able to come out the next day in which he arrived promptly at the time he Specified. He was polite , friendly and very professional and was able to come the following day to remove…

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
RickLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These folks are awesome. Very helpful, responsive and thorough. You cannot go wrong with Rusty and crew. Thanks again.

Furniture removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rusty is hands down the BEST !! I have used other trash haulers but no one can compare. Rusty is hardworking, dependable and well priced. I highly recommend his service to everyone. I give him 10 ⭐️S

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

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