K C6 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShowed up when he said he would, cash immediately, title exchange and done
RW Towing - Junk Car Buyer, Buy Junk Cars, Sell Junk Car, Scrap Car Buyers, Old Junk Cars
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%82+52.1Reliability 28%75+21.2Replies to reviews 8%16+1.3Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#69 of 89 towing servicesPosition by Experts Score among all companies we track in this category. · better than 23%
4.7 ★★★★★ 99 Google reviews · 10 photos
90%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
3.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review
RW Towing - Junk Car Buyer, Buy Junk Cars, Sell Junk Car, Scrap Car Buyers, Old Junk Cars at a glance
Customers frequently praise the business for rapid same-day pickups, immediate cash payments, and competitive pricing compared to other local providers. The service is often described as friendly, communicative, and hassle-free, with staff noted for arriving within hours of a call. However, low-star reviews allege that the company purchased a stolen vehicle without verifying ownership and engaged in deceptive payment practices, suggesting potential issues with transaction security.
- Google rating: 4.7 out of 5 from 99 reviews (90% five-star).
- Reviews on this page: 99 Google reviews (91 with written comments, 4 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 26, 2026.
- Service: Towing Service serving Eugene, Oregon.
Data from Google, last updated November 1, 2026.
Score profile vs other towing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RW Towing - Junk Car Buyer, Buy Junk Cars, Sell Junk Car, Scrap Car Buyers, Old Junk Cars: 82/100 on this factor. Category median: 91.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RW Towing - Junk Car Buyer, Buy Junk Cars, Sell Junk Car, Scrap Car Buyers, Old Junk Cars: 75/100 on this factor. Category median: 88.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RW Towing - Junk Car Buyer, Buy Junk Cars, Sell Junk Car, Scrap Car Buyers, Old Junk Cars: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RW Towing - Junk Car Buyer, Buy Junk Cars, Sell Junk Car, Scrap Car Buyers, Old Junk Cars: 16/100 on this factor. Category median: 64.F
16
Bar = this company · dark tick = category median.
Star ratings
99 Google reviews we collected
- 5 stars8990%
- 4 stars44%
- 3 stars11%
- 2 stars00%
- 1 star55%
Praise vs complaints
Phrases our text analysis found in 91 written reviews
- Praise19598%
- Complaints53%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude5427%
- Speed & response5327%
- Would recommend3216%
- Price & value2513%
- Quality & results158%
- Communication116%
- Honesty & trust105%
What customers talk about
We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The guys were communicative and helpful,punctual and friendly!”
“Showed up when he said he would, cash immediately, title exchange and done”
“I would highly recommend calling them if you are selling your junk car!”
“He stuck to his word and paid me what we agreed on which i thought was a fair deal.”
“Fantastic service, from a quality family owned All American business.”
“They were very sweet, had great communication, and made selling my car easy and stress-free.”
“Quick, honest, and offered the most in town for My scrap car.”
“These are very dishonest people, and I have the facts to prove it.”
People customers mention
- Randy 12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The guys were communicative and helpful,punctual and friendly! Got my junker out in no time!
Krissy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great experience. Called about our vehicle that was broken down, to see how much he would charge to tow it and if he was interested in buying it. Not only did he pick it up next morning free or charge for the tow but have us the best price for it out of multiple other places, cash in hand. All around great stand up…
Ashley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
He purchased a junk car from me. Great communication and super quick pick up! Offered the best price.
Abigael12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Real nice guy, and when I called him at 7 pm he was able to get to me early the next day. Super convenient service! He stuck to his word and paid me what we agreed on which i thought was a fair deal.
may2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Fast and easy! They were able to come to pickup same day and were really friendly! Would definitely recommend!
Devin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Was super fast and even more friendly. Came and got my car with 15 minutes of the call. Great business. 👍
Photos
Customer reviews
4.7 ★★★★★ 99 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Jacob Allen1 reviewTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe guys were communicative and helpful,punctual and friendly! Got my junker out in no time!
Krissy Coleman1 reviewTotal number of Google reviews Krissy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience. Called about our vehicle that was broken down, to see how much he would charge to tow it and if he was interested in buying it. Not only did he pick it up next morning free or charge for the tow but have us the best price for it out of multiple other places, cash in hand. All around great stand up guy who's true to his word. Definitely would recommend to everyone
Ashley Hale11 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHe purchased a junk car from me. Great communication and super quick pick up! Offered the best price.
Noah5 reviewsTotal number of Google reviews Noah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleChill guys, got my car out from a tough spot. Would recommend
Issiac HolmesLocal Guide · 39 reviewsTotal number of Google reviews Issiac has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast and easy super helpful and informative on market prices for tonnage
Tia G3 reviewsTotal number of Google reviews Tia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience selling my car. Highly recommend
Abigael Fender12 reviewsTotal number of Google reviews Abigael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReal nice guy, and when I called him at 7 pm he was able to get to me early the next day. Super convenient service! He stuck to his word and paid me what we agreed on which i thought was a fair deal.
may Hagan2 reviewsTotal number of Google reviews may has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast and easy! They were able to come to pickup same day and were really friendly! Would definitely recommend!
Devin Wayne2 reviewsTotal number of Google reviews Devin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWas super fast and even more friendly. Came and got my car with 15 minutes of the call. Great business. 👍
Business details
- Phone: (541) 232-2112
- Website: rwtowingor.com
- Service area: Eugene, OR