Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
RWC Windows, Doors, Kitchens, & Baths logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty88−1.2Momentum penalty86−1.4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

RWC Windows, Doors, Kitchens, & Baths

Hopatcong, NJ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 31 exterior door installers · 4.9★ from 265 Google reviews

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Report card

Percentile vs other exterior door installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RWC Windows, Doors, Kitchens, & Baths is better than 83% of exterior door installers.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RWC Windows, Doors, Kitchens, & Baths is better than 77% of exterior door installers.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RWC Windows, Doors, Kitchens, & Baths is better than 88% of exterior door installers.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RWC Windows, Doors, Kitchens, & Baths is better than 100% of exterior door installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RWC Windows, Doors, Kitchens, & Baths is better than 86% of exterior door installers.A
86
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RWC Windows, Doors, Kitchens, & Baths is better than 29% of exterior door installers.D
29

Reviews for your job

Customers hired RWC Windows, Doors, Kitchens, & Baths for 8 kinds of job.

RWC Windows, Doors, Kitchens, & Baths for custom windows

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom windows”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 8 Google reviews tagged “Custom windows”

Russell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We hired RWC for an extensive upstairs renovation—including a full gut renovation of our master bathroom, kids’ bathroom, and master walk-in closet, as well as updates to the master bedroom and upstairs doors. From start to finish, the entire process was seamless and professional. A major part of the infrastructure…

Customer photo from Russell's reviewCustomer photo from Russell's review
Reasonable priceGeneral constructionTile work installationInstall flooring
nancy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m so happy with our new sliding glass doors! They are well made and expertly installed. Thank you Eric and your team for taking wonderful care of us!!

Custom windows
Jeffrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

RWC is awesome!!! Their startup process was quick, their customer service was on point and the installers were efficient, knowledgeable, and respectful of the space. I had all 9 windows done on the first floor of my house and I’ll be scheduling again soon!

Great priceCustom windows
CarolLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

They sold us operable storm windows that we couldn’t install for a while because my husband had a triple bypass right after. Once I had a chance to install I discovered they provided cheaper, non operable windows instead. They would not do anything to correct it because it had been too long since receiving the…

OverpricedCustom windows
EuniceLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

RWC was punctual, reliable, and creative They came up with a thoughtful solution for my 50-year-old windows that resulted in significant savings. I would definitely use them again and highly recommend their services.

Custom windows
JoeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We used RWC to order and install a patio door. The door took a while to come in due to the manufacturer, but RWC Kelly us informed throughout the process. They were very professional. The installers were very detail oriented and went above and beyond. I would google recommend them!

Custom windowsInstallation+ Professionalism
JasonLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Can't thank Anthony and his team for taking the time to help educate me, find /fix/replace my bathroom window which had broken it's seals and added an ugly metallic look to the window, from the front of my house. I highly recommend calling or just stopping in with as much info as you have and they can do the rest. well worth the time! Thanks again!

Bathtub installationCustom windows+ Responsiveness+ Professionalism+ Value
Brian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

RWC installed new windows in our home this week. From the on-time estimate appointment several months ago (Eric) to the 2-day windows installation this week (Danny and Caesar), RWS was totally great and totally professional in every way. The whole company (including the telephone contacts) clearly take pride in…

Custom windows+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 30%Overpriced 10%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling19—
Installation13—
General door installation12—
General construction10—
Tile work installation9—
Drywall installation9—
Custom windows8—
Paint indoors8—

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