Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
RWC Windows, Doors, Kitchens, & Baths logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty88−1.2Momentum penalty86−1.4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

RWC Windows, Doors, Kitchens, & Baths

Hopatcong, NJ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 31 exterior door installers · 4.9★ from 265 Google reviews

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Report card

Percentile vs other exterior door installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RWC Windows, Doors, Kitchens, & Baths is better than 83% of exterior door installers.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RWC Windows, Doors, Kitchens, & Baths is better than 77% of exterior door installers.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RWC Windows, Doors, Kitchens, & Baths is better than 88% of exterior door installers.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RWC Windows, Doors, Kitchens, & Baths is better than 100% of exterior door installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RWC Windows, Doors, Kitchens, & Baths is better than 86% of exterior door installers.A
86
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RWC Windows, Doors, Kitchens, & Baths is better than 29% of exterior door installers.D
29

Reviews for your job

Customers hired RWC Windows, Doors, Kitchens, & Baths for 8 kinds of job.

RWC Windows, Doors, Kitchens, & Baths for tile work installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile work installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Tile work installation”

Russell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We hired RWC for an extensive upstairs renovation—including a full gut renovation of our master bathroom, kids’ bathroom, and master walk-in closet, as well as updates to the master bedroom and upstairs doors. From start to finish, the entire process was seamless and professional. A major part of the infrastructure…

Customer photo from Russell's reviewCustomer photo from Russell's review
Reasonable priceGeneral constructionTile work installationInstall flooring
Richard11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

RWC is amazing! Recently did a full renovation of a bathroom in my home and the result was a full transformation. Major lifestyle upgrade. Can’t recommend this company enough!!!

Great priceGeneral constructionTile work installationInstallation
StephanieLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had an excellent experience with RWC remodeling both of our bathrooms. The quality of their work was outstanding, and everything came out exactly as we had hoped. The entire project was organized step by step, with clear communication throughout, so we always knew what to expect. Their team was professional,…

Great priceGeneral constructionTile work installationInstall flooring
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My home had a small kitchen that badly needed an upgrade. The intial redesign included my request for a better utilization of space and a brighter, more welcoming appearance. From the design phase and throughout the constuction Joe and the RWC team were very helpful in making everything work out. I knew what I…

General constructionRemodelingDrywall installation+ Responsiveness+ Quality+ Professionalism
Ruth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a pleasure to work with the professionals at RWC. They remodeled our master bathroom and it came out beautiful. Many thanks to Joe G. for helping us to design it; Ashley for taking care of scheduling and inspections. A special shoutout to Foreman Pete, Andres the tile pro; Umberto the painter; and plumbers…

General constructionRemodelingDrywall installation+ Responsiveness+ Punctuality+ Quality
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

RWC was great and we now have a fully renovated master bathroom that we love. They were very responsive to questions and changes and the work they performed was very good. We are very happy with the final product. It's difficult to find a company that does good work and is responsive. Workers were respectful and…

Customer photo from Kevin's review
Bathtub installationBathtub replacementRemodeling+ Responsiveness+ Professionalism
Alyssa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My husband and I can’t say enough about RWC! From the moment we reached out to them about renovating our kitchen, everyone was responsive, kind and incredibly helpful. Ashley scheduled our initial consultation and followed it up with reminder texts. We met with Joe who arrived on time and talking with him felt like…

General constructionDrywall installationInstall flooring+ Responsiveness+ Punctuality+ Quality
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just about a year ago we contacted RWC about our primary bathroom renovation project. I had big dreams for a tiny bathroom and I needed help to make it happen. Joe was great to work with from the start - we had our initial consultation and shortly thereafter our sit-down in the office to pick products and finishes.…

General constructionRemodelingDrywall installation+ Responsiveness+ Quality+ Professionalism
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My wife and I purchased my wife's childhood home several months ago. We wanted to update our master bathroom and closet. I have known the RWC Family for many years and had Eric come out and we shared our vision of what we expected and wanted. Eric is very in tune with what his customers want and with all of his…

General constructionGeneral door installationGlass installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 30%Overpriced 10%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling19—
Installation13—
General door installation12—
General construction10—
Tile work installation9—
Drywall installation9—
Custom windows8—
Paint indoors8—

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