Auto repair shop · Windsor, WI · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#204 of 809 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 75%
4.9★★★★★353 Google reviews · 13 photos
96%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers give S & K Auto a 4.9/5 rating from 353 reviews, with the owner responding to 19% of them. Customers frequently praise the shop for honest assessments, fair pricing, prompt service, and clear communication regarding necessary repairs versus optional ones. While most feedback highlights professional staff and efficient work on various vehicle issues, a minority of low-star reviews cite concerns about verbal quotes differing from final bills and instances of unfinished work or unresponsive follow-up.
Google rating: 4.9 out of 5 from 353 reviews (96% five-star).
Reviews on this page: 354 Google reviews (260 with written comments, 5 with photos).
Owner responses: the business replied to 19% of reviews.
Most recent review: November 10, 2026.
Service: Auto Repair Shop serving Windsor, Wisconsin.
Data from Google, last updated November 10, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
S & K AutoAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.S & K Auto: 95/100 on this factor. Category median: 87.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.S & K Auto: 95/100 on this factor. Category median: 85.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.S & K Auto: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.S & K Auto: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.S & K Auto: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.S & K Auto: 37/100 on this factor. Category median: 58.D
37
Bar = this company · dark tick = category median.
Star ratings
354 Google reviews we collected
4.9of 5
5 stars34196%
4 stars72%
3 stars10%
2 stars10%
1 star41%
Praise vs complaints
Phrases our text analysis found in 260 written reviews
99%praise
Praise47299%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2851%
Reasonable2749%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results10021%
Price & value7917%
Honesty & trust7616%
Staff & attitude7516%
Speed & response7115%
Would recommend5111%
Communication245%
What customers talk about
We read 260 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“When they finished my truck, the first thing they told me was it wasn’t as bad as initially thought and they got it done quicker and cheaper.”
“Also at the time tried to tell me the heat shield was damaged before I got there but he opened the hood with me right there.”
“I always know that Jeremy will only do what is needed and charge a fair price.”
“If you’re looking for an honest and efficient mechanic Jeremy is the answer.”
“Jeremy was very pleasant to work with and very knowledgeable.”
“They have worked on several of my vehicles and the work has always been prompt and of high quality.”
“I would definitely recommend this place for any car repairs you need.”
“As others have mentioned, Jeremy is easy to work with, knows his stuff.”
People customers mention
Jeremy36 reviews
Honda3 reviews
Sherry3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired S & K Auto for 8 kinds of job. Pick one to see what they paid and said.
Mike5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
This was the time I have ever had them service my truck. They were quick, had fair prices and were honest. They gave me a quote which I was fine with. When they finished my truck, the first thing they told me was it wasn’t as bad as initially thought and they got it done quicker and cheaper. Almost $150 cheaper than…
Great priceService not listed
halfashine7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
They have worked on several of my vehicles and the work has always been prompt and of high quality.
BarbaraLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Jeremy was very pleasant to work with and very knowledgeable. I would definitely recommend this place for any car repairs you need.
Robert2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I brought my sons car in to have repaired. Jeremy was very helpful and did a great job on diagnosing the issue and correcting it. Very honest and reliable mechanic.
Lana3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have been going to S & K Auto for many years. I always know that Jeremy will only do what is needed and charge a fair price. Front office gal is very friendly and there is a pleasant waiting room. I won’t trust my car to anyone else.
Reasonable priceGeneral repairs & maintenance
Randy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★
I had an oil change and tires rotated. S&K always provides good service and fair prices.
This was the time I have ever had them service my truck. They were quick, had fair prices and were honest. They gave me a quote which I was fine with. When they finished my truck, the first thing they told me was it wasn’t as bad as initially thought and they got it done quicker and cheaper. Almost $150 cheaper than my quote. I wouldn’t have known the difference but they were honest! I immediately booked them for service on a different vehicle.
Price assessment: Great price
Services: Service not listed
halfashine7 reviewsiTotal number of Google reviews halfashine has written across all businesses on Google Maps, not just this one.
I brought my sons car in to have repaired. Jeremy was very helpful and did a great job on diagnosing the issue and correcting it. Very honest and reliable mechanic.
Randi Rosen3 reviewsiTotal number of Google reviews Randi has written across all businesses on Google Maps, not just this one.
I have been going to S & K Auto for many years. I always know that Jeremy will only do what is needed and charge a fair price. Front office gal is very friendly and there is a pleasant waiting room. I won’t trust my car to anyone else.
Price assessment: Reasonable price
Services: General repairs & maintenance
Korka3 reviewsiTotal number of Google reviews Korka has written across all businesses on Google Maps, not just this one.
