Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
Google reviewers rate S.M.G. Auto Repair 4.9 out of 5 based on 131 reviews, with the owner responding to 5% of them. Customers frequently highlight honest communication, fair pricing, and quick turnaround times for services like engine work, brakes, and oil changes. Many appreciate the staff for avoiding unnecessary upsells and explaining repairs clearly. However, a few low-star reviews criticize perceived dishonesty regarding item loss and unexpected charges, alleging the shop may intentionally damage vehicles to generate additional revenue.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
131 Google reviews we collected
Phrases our text analysis found in 111 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 111 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were very friendly, transparent and fair with us.”
“Bring your car here and you will get ripped off they were pretend to fix your car and then break something else so you can bring it back to them so th…”
“It's such a relief to have found respectful, resourceful, and honest mechanics in LA.”
“Great service: accurate diagnosis, speedy repair and great prices.”
“They are so honest and kind and tell you not to pay for things you don’t need.”
“They not only fixed it quickly, but they didn't try to upsell or lie to me about the seriousness of the issue.”
“Highly recommend SMC Auto Repair for anyone looking for quality work and great service.”
“I could not recommend them enough.”
“They walked us through what repairs were needed and kept us updated on the progress of the repairs.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired S.M.G. Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
Great service: accurate diagnosis, speedy repair and great prices. Definitely return and recommend.
I came in to have a very scary-sounding noise inspected that turned out to be something very easily fixed. They not only fixed it quickly, but they didn't try to upsell or lie to me about the seriousness of the issue. I've had so many bad experiences with people talking to me like I don't know anything about my…
Had a great experience with SMG Auto repair. They were very friendly, transparent and fair with us. They walked us through what repairs were needed and kept us updated on the progress of the repairs. Highly recommend.
Llegamos de emergencia y nos atendieron inmediatamente, en menos de 7 minutos teníamos ya listo el carro!
We’ve been coming here for 15 years and love them. They are so honest and kind and tell you not to pay for things you don’t need.
Great experience! I brought my own filter, and they replaced it right away for a very reasonable fee. The staff was super friendly and professional. Highly recommend this place!
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 11 | — |
| Brake service & repair | 10 | — |
| General repairs & maintenance | 9 | — |
| Brakes | 7 | — |
| Engine repair | 5 | — |
| Tires | 5 | — |
| Auto engine diagnostic | 5 | — |
| Air & cabin filter replacement | 3 | — |
4.9 ★★★★★ 131 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service: accurate diagnosis, speedy repair and great prices. Definitely return and recommend.
I came in to have a very scary-sounding noise inspected that turned out to be something very easily fixed. They not only fixed it quickly, but they didn't try to upsell or lie to me about the seriousness of the issue. I've had so many bad experiences with people talking to me like I don't know anything about my vehicle. It's such a relief to have found respectful, resourceful, and honest mechanics in LA. I will be coming back for all my repairs as long as they're open!
Had a great experience with SMG Auto repair. They were very friendly, transparent and fair with us. They walked us through what repairs were needed and kept us updated on the progress of the repairs. Highly recommend.
Always very GOOD in every aspect of their services!
Quick and friendly service
Llegamos de emergencia y nos atendieron inmediatamente, en menos de 7 minutos teníamos ya listo el carro!
We’ve been coming here for 15 years and love them. They are so honest and kind and tell you not to pay for things you don’t need.
Great experience! I brought my own filter, and they replaced it right away for a very reasonable fee. The staff was super friendly and professional. Highly recommend this place!
Their gas pumps are open. They had to re-do their holding tanks. So convenient since I live nearby.
These two brothers, Irvin and Edgar, and the mechanics that work with and for S.M.G. Auto Repair are pretty wonderful. Their work is good and thorough and they're competent and caring. I left my dealership because I was being treated poorly both in terms of pricing and service and thankfully found this business. I would highly recommend S.M.G. to anyone who wants to have a positive experience with their car's repairs and with the way they're treated.
Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
