How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORESaddleback Mountain pool and spa service
Mission Viejo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 27 pool maintenance services · 5.0★ from 253 Google reviews
Report card
Percentile vs other pool maintenance services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Saddleback Mountain pool and spa service for 8 kinds of job.
Saddleback Mountain pool and spa service for filter cleaning
Clear ✕All 47 Google reviews tagged “Filter cleaning” · showing 20
We are so happy to have found Saddleback pool services. Our former pool service company was doing horrible work. Our pool was full of algae. Criag and his team have done their due diligence to make sure that our pool is healthy, clean and free of algae he dedicated the first two weeks showed up two times a week to…
I’ve been looking for someone to service the big fountain in my backyard. The fountain has a pump and filter system similar to that for pools that’s why several companies that service fountains weren’t able to handle it. I’m so glad I found Saddleback Mountain pool service! Craig was responsive and came the same day…
I went to this company after extreme dissatisfaction with a prior pool service. This company is honest and prices are reasonable. Employees have been very helpful and always on time every week.
It took me five different pool companies before I finally found Saddleback Mountain Pool and Spa Service, and I’m very glad I did. I operate an Airbnb, so our pool and spa get a lot of use and must remain clean, safe, and guest-ready at all times. They have done an outstanding job. They are reliable, knowledgeable,…
They are very reliable and do a great job! I have no complaints.
So much respect for Craig ( the owner ), and his professional team and employees . He is all hands on and cares for his client to be content and satisfied. He cares and is very respectful. They have been servicing my pool for the last 3 months, and so far I have been very happy.
Great service, expertise and professionals..
Excellent work. Pleasant and professional personnel. Fair pricing.
On time every week—send a picture following cleaning and maintenance. Very thorough and knowledgeable. Highly recommend Saddleback!
Amazing service from the quick first response on Yelp. I received a quote quickly and efficiently without 1 million questions. I was scheduled for the same day in the late Afternoon with RJ. RJ came with a smile, professional knowledge and was a great help as I had just moved into a new condo with my own private…
Craig and his team have been excellent. Craig is incredibly responsive—usually replying within 30 minutes—and has been a huge help while I’ve been managing things remotely. They’ve handled new equipment, ongoing service, and have even flagged issues from other work. Couldn’t recommend more highly
Saddleback Mountain pool and spa has been taken care of my pool for five years. Theyare the best. Juan is so great with my dog. She always has to come out and say hi.to him
My pool has never looked better, and the care this company takes with all aspects of my pool is outstanding. Alan services my pool every week, and he does the most amazing job. He takes his time each week, and my pool is now looking immaculate. I would highly recommend Saddleback Mountain Pool and Spa service,…
We’ve had this pool for 25 years, and have had a number of different pool people taking care of it. This is by far the most superior service we have had. So glad to discover you! Roberto comes to our house every week and leaves our pool spic and span! We have also used their repair team and they are just as stellar……
I am super happy with my pool service. Craig has always been available to talk and did what he said he would do. He showed up in person to help me with my issues that I had with my pool. From cleaning, to help me figure out teh new Pentair equipment. The service techs are professional and do their work well.…
I have been very fortunate to find such an honest, hardworking pool service. They arrive every week and never rush. They provide excellent service and keep my pool beautiful!
Responsible, reliable , easy to work with and quality work! Craig’s team came highly recommended by our neighbor and we are happy to confirm and pass on the recommendation with 5+ stars. Craig’s team takes their time and does not rush through, like another company we had in the past, they really care and do a…
Love having RJ take care of the pool for us every week. They are so good that I even forget there’s something like pool maintenance! They take care of everything.
Great service, on time and wonderful customer service!
Graig and his team are great. We have used them for years. Personable and friendly team who know what they are doing.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Filter cleaning | 47 | — |
| Water treatment | 41 | — |
| Vacuuming | 37 | — |
| Swimming pool summerization | 18 | — |
| Tile brushing | 10 | — |
| Wall brushing | 7 | — |
| Netting | 6 | — |
| Leaf traps | 4 | — |
