How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORESaddleback Mountain pool and spa service
Mission Viejo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 27 pool maintenance services · 5.0★ from 253 Google reviews
Report card
Percentile vs other pool maintenance services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Saddleback Mountain pool and spa service for 8 kinds of job.
Saddleback Mountain pool and spa service for water treatment
Clear ✕All 41 Google reviews tagged “Water treatment” · showing 40
We are so happy to have found Saddleback pool services. Our former pool service company was doing horrible work. Our pool was full of algae. Criag and his team have done their due diligence to make sure that our pool is healthy, clean and free of algae he dedicated the first two weeks showed up two times a week to…
I’ve been looking for someone to service the big fountain in my backyard. The fountain has a pump and filter system similar to that for pools that’s why several companies that service fountains weren’t able to handle it. I’m so glad I found Saddleback Mountain pool service! Craig was responsive and came the same day…
I went to this company after extreme dissatisfaction with a prior pool service. This company is honest and prices are reasonable. Employees have been very helpful and always on time every week.
It took me five different pool companies before I finally found Saddleback Mountain Pool and Spa Service, and I’m very glad I did. I operate an Airbnb, so our pool and spa get a lot of use and must remain clean, safe, and guest-ready at all times. They have done an outstanding job. They are reliable, knowledgeable,…
Great service, expertise and professionals..
I was going on an extended vacation and needed a pool service while gone. Saddleback did great job at keeping my pool clean and maintaining the water chemistry. Came back to a sparkling pool!
On time every week—send a picture following cleaning and maintenance. Very thorough and knowledgeable. Highly recommend Saddleback!
Craig and his team have been excellent. Craig is incredibly responsive—usually replying within 30 minutes—and has been a huge help while I’ve been managing things remotely. They’ve handled new equipment, ongoing service, and have even flagged issues from other work. Couldn’t recommend more highly
Saddleback Mountain pool and spa has been taken care of my pool for five years. Theyare the best. Juan is so great with my dog. She always has to come out and say hi.to him
My pool has never looked better, and the care this company takes with all aspects of my pool is outstanding. Alan services my pool every week, and he does the most amazing job. He takes his time each week, and my pool is now looking immaculate. I would highly recommend Saddleback Mountain Pool and Spa service,…
We’ve had this pool for 25 years, and have had a number of different pool people taking care of it. This is by far the most superior service we have had. So glad to discover you! Roberto comes to our house every week and leaves our pool spic and span! We have also used their repair team and they are just as stellar……
Saddleback Mountain Pool Repair was awesome! The owner Craig was responsive, professional and understood what I needed to replace my Intelliflo pump that stopped working. While the original estimate was higher than my budget, Craig was able to lower the cost with a comparable replacement. Craig and his installer got…
Saddleback Mountain pool and spa service is the best. They spend the time to make your pool sparkle. Our pool has never been as clean as it is now with them taking care of it. We highly recommend. Joel did an amazing job today cleaning up after the winds.
I have been very fortunate to find such an honest, hardworking pool service. They arrive every week and never rush. They provide excellent service and keep my pool beautiful!
Responsible, reliable , easy to work with and quality work! Craig’s team came highly recommended by our neighbor and we are happy to confirm and pass on the recommendation with 5+ stars. Craig’s team takes their time and does not rush through, like another company we had in the past, they really care and do a…
Love having RJ take care of the pool for us every week. They are so good that I even forget there’s something like pool maintenance! They take care of everything.
Graig and his team are great. We have used them for years. Personable and friendly team who know what they are doing.
I’ve recently switched to this company for my weekly pool cleaning. I’ve been super happy with their service. They vacuum the pool in every visit and send me a report with a picture of the pool after the cleaning. They also let me know if there is anything wrong with my pool equipment and advise me how I can do it fix myself.
The former landlord recommended this swimming pool service company to me. It is really excellent. They come to clean my swimming pool every Tuesday. The price and service are excellent! I will recommend it to more neighbors and friends!
My pool was green and gross. I had different companies making some insane suggestions and giving me crazy quotes. Until a neighbor suggested Saddleback Mountain. Craig was breath of fresh air with his knowledge and honesty. He and his team worked very hard to get my pool back in shape and the pool has been looking…
RJ is awesome very friendly great with my dogs and my pool is sparkling...never looked so good.
I’ve had SaddleBack Mountain Pool and Spa as my Pool service for over 11 years and I just love Craig and his crew. They are always prompt, courteous and responsive if I have a question or problem. I would highly recommend them.
I couldn't be happier with their service. Craig came to assess our pool and make recommendations for solving some problems we were having. I am a part time resident so I had to rely on them to keep the pool in good condition while I am away. Their service has been excellent, the pool is in great condition. And I…
I cannot believe how fabulous this pool cleaning company is! Wish we switched a long time ago! Not only is the service top notch but the communication is exceptional. I get a weekly email with the details of what work was done and a photo of how the pool looked when the service was complete. 5 stars for sure!
Best pool service! Very satisfied with the work that they provide in the city of Irvine
Superior service, on time and reliable.
Weekly pool service with quick responses to all inquiries. Thanks for keeping our pool running and looking great this summer!
Our experience with Craig and his crew has been exceptional. No one we have had in the past even compares to Saddleback Mountain Pool and Spa. Always on time , great pool knowledge and our pool is spotless!
Craig is such a kind person along with being completely professional and going above and beyond for our pool services and eats. Always making sure all equipment is working properly and giving us a heads up on extra windy days. His professionalism and courtesy is very much appreciated! Wish I would’ve found him the…
Saddleback Mountain Pool and Spa Service has maintained all aspects of our pool for 11 years on a weekly basis. They clean the pool, monitor the chemical levels and diagnose any problems with the pool equipment. They have kept our equipment modern and up to date. His company is a good value, They are conscientious,…
Craig and his team at Saddleback Pool and Spa are the best. I had multiple bad experiences in the past with other pool service and repair people until I hired them. They are trustworthy and dependable. They recently replaced my pool heater and did a very professional job. I had a kid’s birthday party coming up…
Craig has been servicing our pool ever since we moved to the area eight years ago. He has the expertise and contacts to be able to address any issues or replace any parts quickly and without extra work on me, the homeowner. His crew is always professional and keeps the pool in top shape, summer and winter!
Craig and his team are amazing! We first met him at our home inspection 3 years ago and have been impressed with his quality of work. Maintaining a pool & spa can be costly at times & each time we had issues Craig and his team have been quick to fix the problem as well as providing competitive pricing. Look no further and just hire Craig!
My previous pool contractor left me high and dry along with a green pool, yikes! Fortunately, Craig answered my call and came out same day! Other companies responded in days, but Craig was at my home in minutes. Thanks Craig and your team!
Craig at saddleback pools provides an excellent service. His pricing is fair and is responsive with any questions or concerns I have about the upkeep of our pool. Highly recommend!
Very friendly, so helpful, and they take great care of our pool! We are pleased their service for many years.
Craig is outstanding. He helps us with every question and idea we have. He is knowledgeable and excellent at customer service. You can tell he loves his job and really cares about his customers.
Craig and His Company are Great & Awesome!!!!! We're very happy. Excellent service, Very Professional, Knowledgeable, attentive,good value.He cares for my pool working perfectly. Craig takes pride in doing a great job!! Highly recommend it!!! Thank You Saddleback Pool and SPA. Sincerely John & Dora Boggs
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Filter cleaning | 47 | — |
| Water treatment | 41 | — |
| Vacuuming | 37 | — |
| Swimming pool summerization | 18 | — |
| Tile brushing | 10 | — |
| Wall brushing | 7 | — |
| Netting | 6 | — |
| Leaf traps | 4 | — |
