SafeSpray Pest Control logo

SafeSpray Pest Control

Pest control service · Opelika, AL · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 69 flea exterminatorsPosition by Experts Score among all companies we track in this category. · better than 74%
5.0 ★★★★★ 2,504 Google reviews · 24 photos
98%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$68typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

SafeSpray Pest Control at a glance

Google reviewers rate SafeSpray Pest Control 5/5 based on 2504 reviews, with the owner responding to all feedback. Customers frequently praise the company for punctual, thorough, and professional service, noting clear communication and effective results for pests like ants and mosquitoes. Recurring themes include friendly technicians who address specific concerns and detailed explanations of treatments. However, some lower-rated reviews criticize missed service details, such as unaddressed weed control requests, inconsistent lawn care results, and technicians leaving property areas messy after inspections.

  • Google rating: 5.0 out of 5 from 2,504 reviews (98% five-star).
  • Reviews on this page: 2,504 Google reviews (1,875 with written comments, 8 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Flea Exterminator serving Opelika, Alabama.

Data from Google, last updated October 27, 2026.

Score profile vs other flea exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction96Reliability95Craft & service99Value100Momentum100Replies to reviews100Satisfaction: 96 (median 95)Reliability: 95 (median 94)Craft & service: 99 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 93)
SafeSpray Pest ControlFlea Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SafeSpray Pest Control: 96/100 on this factor. Category median: 95.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SafeSpray Pest Control: 95/100 on this factor. Category median: 94.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SafeSpray Pest Control: 99/100 on this factor. Category median: 97.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SafeSpray Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SafeSpray Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SafeSpray Pest Control: 100/100 on this factor. Category median: 93.A
100

Bar = this company · dark tick = category median.

Star ratings

2,504 Google reviews we collected

  • 5 stars2,45098%
  • 4 stars371%
  • 3 stars50%
  • 2 stars50%
  • 1 star70%

Praise vs complaints

Phrases our text analysis found in 1,875 written reviews

  • Praise3,39699%
  • Complaints231%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price9534%
  • Reasonable16960%
  • Overpriced21%
  • Not sure155%
$68-37% vs typical flea exterminators

Middle half of what 146 customers paid ($43–$93) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1,17334%
  • Quality & results84325%
  • Speed & response46514%
  • Would recommend41412%
  • Communication38611%
  • Price & value852%
  • Honesty & trust532%

What customers talk about

We read 1,875 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “From my first call to Safespray to the guy that came out to my home, everything was very kind and knowledgeable.”
  • “We had a great experience with Logan Harrison from SafeSpray Pest Control, who came to service our hotel.”
    “Why are your techs going to people's houses and not working?”
  • “Appreciate the quick turnaround from signing up for service to the first treatment.”
    “service provided not as told, grass in worse condition since changing to this provider and unresponsive to calls”
  • “Logan is a great representative of SafeSpray Pest Control, and we highly recommend his service to anyone looking for reliable and professional pest control.”
    “Excellent communication and I can't recommend SafeSpray and their services enough!”
  • “He came out, listened to our concerns, and gave us direct, honest answers.”
    “…reated other issues we were having as well that the previous company ignored.…”
  • “Always on time, affordable and will come back anytime if you are having issues between sprays.”
    “…hink it’s time to move on to a different company especially with how pricey it is.…”
  • “He was courteous, reliable, and made sure everything was taken care of.”
    “SafeSpray is a tremendously dishonest company.”

People customers mention

  • Austin 35 reviews
  • Dylan 28 reviews
  • Cedric 26 reviews
  • Logan 25 reviews
  • Matt 19 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired SafeSpray Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

JimLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

I saw a bug so I called Safe Spray. They came out to the house. I haven't seen that bug since. 10/10!

Customer photo from Jim's review
Paid $20–40Reasonable priceBug & insect extermination
Tammy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

He was extremely thorough, listened and addressed every issue I presented to him. He went above and beyond expectations. The best safespray tech we've ever had.

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Clara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Reynolds was very polite and knowledgeable he answered all of my questions. He did a very good job. I will refer friends and family. Thank You

Paid $60–80Great priceRodent extermination
Marie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Labronski was professional, courteous, and competent. He took his time and did a thorough job!

Paid $60–80Reasonable priceHome inspectionMosquito extermination
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Jaylen came out to perform my Pest Defender service today. Did a very thorough exterior spraying and removed the spider webs. Took his time and did a fantastic job. Very professional and courteous technician. I would highly recommend Jaylen and SafeSpray.

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
GaryWLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I use SafeSpray, because they take care of of all of my pest control needs and guarantee their work. Clay did an outstanding job, he did the annual termite inspection, and handled all of my other concerns in the same trip. Outstanding job. Thank you, Clay.

Paid $80–100Reasonable priceRodent exterminationTermite inspectionGeneral pest inspection+ Responsiveness+ Quality+ Professionalism

Photos

Customer reviews

5.0 ★★★★★ 2,504 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
J-101 reviewTotal number of Google reviews J-10 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Appreciate the quick turnaround from signing up for service to the first treatment.

Response from the owner · 10 hours ago

Thank you! We like to get new customers protected quickly, and we're glad to have you with us.

Jim LambertLocal Guide · 11 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I saw a bug so I called Safe Spray. They came out to the house. I haven't seen that bug since. 10/10!

  • Price assessment: Reasonable price
  • Price: $20–40
  • Services: Bug & insect extermination
Response from the owner · 4 months ago

Thanks so much, Jim! We're glad our technician could take care of the problem and that you haven't seen the bug since. We appreciate the 10/10 rating and your trust in Safe Spray. If you ever need anything else, please give us a call.

Joan Green4 reviewsTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From my first call to Safespray to the guy that came out to my home, everything was very kind and knowledgeable. Very nice company.

Response from the owner · a year ago

Thank you, Joan, for your kind words and for recognizing our team's effort to provide excellent service; we truly appreciate your support!

Susan gresham Gresham1 reviewTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very efficient and friendly. Checked if I need any service inside

Response from the owner · 10 hours ago

Susan, thank you! Checking in about the inside is something we always want our techs to do, and we're glad it was a good visit.

Denis & Neha Patel8 reviewsTotal number of Google reviews Denis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ We had a great experience with Logan Harrison from SafeSpray Pest Control, who came to service our hotel. Logan was very professional, friendly, knowledgeable, and respectful throughout the entire process. He took his time to do the job properly and demonstrated great attention to detail. He was courteous, reliable, and made sure everything was taken care of. We truly appreciate his hard work, excellent customer service, and dedication to keeping our hotel clean and pest-free. Logan is a great representative of SafeSpray Pest Control, and we highly recommend his service to anyone looking for reliable and professional pest control. Thank you, Logan, for your outstanding service! Keep up the great work! 👏

Response from the owner · 10 hours ago

Denis and Neha, thank you for such a wonderful review! We're proud to help keep your hotel pest-free, and Logan's attention to detail is exactly what we want every customer to see. We'll make sure he reads this.

Gordon Hilaski11 reviewsTotal number of Google reviews Gordon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Austin Carver has been very complete in his responce to our service needs. Today was a call for ant control in between normal service. We're happy that Austin is our service tech.

Response from the owner · 10 hours ago

Gordon, thank you! We're glad Austin could take care of those ants between your regular visits. We'll pass your kind words along.

Patsy Fellows4 reviewsTotal number of Google reviews Patsy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

LaBronski was prompt & very respectful of us and our property. Well done. Thank you.

  • Price assessment: Reasonable price
  • Services: Lawn pest control, Mosquito extermination
  • Pest type: Mosquitoes, Other
Response from the owner · a year ago

Thank you for your review Patsy! We are thrilled to hear that you have seen such an improvement. We look forward to continuing to serve you!

Terri Wilson6 reviewsTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sawyer was very thorough and very nice. We are pleased with Safespray

Response from the owner · 10 hours ago

Terri, thank you! We'll let Sawyer know.

eva bostic3 reviewsTotal number of Google reviews eva has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service very happy Johnathan service was absolutely amazing Very knowledgeable courteous and respectful Safespray is absolutely an excellent company I am extremely satisfied with their services Thank you all Eva M. Johnson

Response from the owner · 2 years ago

Thank you, Eva, for your kind words! We're glad to hear you had a positive experience with our well-informed and professional agent.

Maureen Deery1 reviewTotal number of Google reviews Maureen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good job!

  • Positive: Responsiveness, Punctuality, Professionalism
  • Services: Mosquito extermination
Response from the owner · 4 years ago

Thank you!!!

SafeSpray Pest Control on Google Maps →

Business details