Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
Customers frequently praise the professionalism, punctuality, and thorough explanations provided during installation, noting that technicians were patient and helpful with system setup. Recurring themes include efficient service and clear communication regarding equipment usage. However, some reviewers report dissatisfaction with unexpected monthly charges, misleading pre-installation information, and equipment malfunctions such as camera battery issues or incomplete hub configuration.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,256 Google reviews we collected
Phrases our text analysis found in 757 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 757 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very fast and helpful he showed us how everything works”
“The installer did an excellent job he definitely knows his you know what he I believe his name is Nicholas laundry I can't get over how good he was wi…”
“…est installers I've ever had in my house to do anything very good and explaining everything about the system going over it and over to make sure I kne…”
“Jonathan was a pleasure to meet, efficient and thorough.”
“I will also recommend him to my friends and family.”
“Safe Street equipment appears to have high quality equipment for reasonable prices.”
“When he came back in, he had all the prices and I told him that I needed to check with my husband about payment and all of that if he could come back…”
“…ell me with added on service I didn't need Very very professional and honest kind, patient, thoughtful He a great 👍🏿 part of your business I would n…”
“VERY SHADY COMPANY AND IM VERY UPSET WITH THE LACK OF COMMUNICATION.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired SafeStreets Home Security St. Louis for 1 kind of job. Pick one to see what they paid and said.
Dominique was pleasant to work with , he walk me through the entire process . Making sure everything in my home was secure .
The installer did an excellent job he definitely knows his you know what he I believe his name is Nicholas laundry I can't get over how good he was with what he does very good personality exceptional work good attitude he definitely one of the best installers I've ever had in my house to do anything very good and…
I will affirm that the eligibility is strict, and I am a tad salty I didn't qualify for the lengthier plan, but what can I type? DJ and Sam were amazing and efficient. The work was done well and I am very satisfied. Thank you, Safe Streets!
Very easy install. Our tech was knowledgeable and very professional. The system is easy to operate…I’m annoyed we didn’t do this sooner!
Nathan was professional and friendly. He explained the options and how to use the system thoroughly. Glad to be back with ADT again.
Installation was fast, quick, and perfect. Installer knows what he is doing, made sure we could connect to device before installing. Will use again if ever needed
| Job | Reviews | Category typical |
|---|---|---|
| Security cameras | 71 | — |
4.9 ★★★★★ 1,256 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Nick was great. He understood my needs and achieved every goal i was persuing.
Dominique was pleasant to work with , he walk me through the entire process . Making sure everything in my home was secure .
Thank you for sharing your review with us. We are glad the install went smoothly. Enjoy your day!
The installer did an excellent job he definitely knows his you know what he I believe his name is Nicholas laundry I can't get over how good he was with what he does very good personality exceptional work good attitude he definitely one of the best installers I've ever had in my house to do anything very good and explaining everything about the system going over it and over to make sure I knew how to run it anyway I can't say enough about him. Thanks Bob Green
I will affirm that the eligibility is strict, and I am a tad salty I didn't qualify for the lengthier plan, but what can I type? DJ and Sam were amazing and efficient. The work was done well and I am very satisfied. Thank you, Safe Streets!
Very easy install. Our tech was knowledgeable and very professional. The system is easy to operate…I’m annoyed we didn’t do this sooner!
I am satisfied with everything
Nathan's explanation was great!
Ryan was awesome very polite and did a great job
Very professional
Good
Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
