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Saguaro Motors

Auto repair shop · Chandler, AZ · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 119 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 84%
4.9 ★★★★★ 333 Google reviews · 24 photos
97%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
80%reviews answered by the owner
Nov 2026latest review

Saguaro Motors at a glance

Google reviewers rate Saguaro Motors 4.9 out of 5 based on 333 reviews, with the owner responding to 80 percent of them. Customers frequently cite fair pricing, quick service, and detailed explanations of repairs as key benefits. While most praise the staff's honesty and helpfulness, a few low-star reviews describe misdiagnoses, improper installation of parts, and refusal to accept responsibility for resulting vehicle damage.

  • Google rating: 4.9 out of 5 from 333 reviews (97% five-star).
  • Reviews on this page: 332 Google reviews (285 with written comments, 12 with photos).
  • Owner responses: the business replied to 80% of reviews.
  • Most recent review: November 6, 2026.
  • Service: Tire Repair Shop serving Chandler, Arizona.

Data from Google, last updated November 11, 2026.

Score profile vs other tire repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction94Reliability91Craft & service–Value100Momentum100Replies to reviews67Satisfaction: 94 (median 83)Reliability: 91 (median 79)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 67 (median 50)
Saguaro MotorsTire Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Saguaro Motors: 94/100 on this factor. Category median: 83.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Saguaro Motors: 91/100 on this factor. Category median: 79.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Saguaro Motors: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Saguaro Motors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Saguaro Motors: 67/100 on this factor. Category median: 50.B
67

Bar = this company · dark tick = category median.

Star ratings

332 Google reviews we collected

  • 5 stars32397%
  • 4 stars21%
  • 3 stars10%
  • 2 stars00%
  • 1 star62%

Praise vs complaints

Phrases our text analysis found in 285 written reviews

  • Praise63899%
  • Complaints91%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price7676%
  • Reasonable2323%
  • Overpriced11%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Price & value11317%
  • Staff & attitude11217%
  • Honesty & trust11217%
  • Quality & results10917%
  • Would recommend9815%
  • Speed & response7211%
  • Communication315%

What customers talk about

We read 285 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They helped me get my car in as soon as they could and was very fair with pricing.”
    “Either they did a halfway job or were crazy overpriced.”
  • “These guys are honest, professional, treat every car like they would their own, and they won't upsell you.”
  • “If you are looking for an honest, experienced, trusted mechanic shop, I highly recommend Saguaro Motors.”
  • “Sina helped me out was the best and quick and excellent service.”
    “They even went as far to blame me for the install they messed up twice, claiming that I tampered with it, when they were the last ones to touch it.”
  • “Highly recommend Saguaro Motors, they can manage any complexity of repairs and are doing their job excellent with a great price!”
  • “I came to the shop just to get air in the tire and they were able to start helping immediately.”
  • “It’s always intimidating as a woman going to a car place, however, these men explained everything and made me and my daughter feel so comfortable.”

People customers mention

  • Sina 19 reviews
  • David 6 reviews
  • Cena 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Saguaro Motors for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Jeremy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We have been using Sagauro Motors for years. Small dealership but we get big results from these guys. Fast and Affordable with amazing customer Service. If you buy your car from us we will always suggest Saguaro Motors as our go to Mechanic. Thank you guys!!

JoselynLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

So amazing, and so kind. They helped me get my car in as soon as they could and was very fair with pricing. It’s always intimidating as a woman going to a car place, however, these men explained everything and made me and my daughter feel so comfortable. I will always go here now!

Aaliyah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great shop honest people ! I came to the shop just to get air in the tire and they were able to start helping immediately. If you’re looking for a family based shop who looks out for their people. This is definitely where you should go!

Lena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing place! Got everything I had on my car that needed to be replace. Lots of great information when I got my car back. Cena was able to tell me what was wrong with my car & show me the parts that were replaced. Thank you for taking care of my car with great care. You are all the best!🤗

Reasonable priceSteering & suspension repairAuto engine diagnosticOil change
YaroslavLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This team knows for sure how to fix any issues. Thank you very much Sina and team for fixing my car. This team don't just assume what is wrong, they really know what is wrong and what needs to be fixed. Highly recommend Saguaro Motors, they can manage any complexity of repairs and are doing their job excellent with a great price!

Great price
Marsha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have been looking for a good local shop for a while. I've tried several other shops in Chandler and none of them passed the test. Either they did a halfway job or were crazy overpriced. Saguaro Motors really went above and beyond to help me with my vehicle. If you are looking for an honest, experienced, trusted…

Reasonable priceExhaustElectrical

Photos

Customer reviews

4.9 ★★★★★ 333 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jeremy Foltz1 reviewTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been using Sagauro Motors for years. Small dealership but we get big results from these guys. Fast and Affordable with amazing customer Service. If you buy your car from us we will always suggest Saguaro Motors as our go to Mechanic. Thank you guys!!

Joselyn SatterfieldLocal Guide · 19 reviewsTotal number of Google reviews Joselyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So amazing, and so kind. They helped me get my car in as soon as they could and was very fair with pricing. It’s always intimidating as a woman going to a car place, however, these men explained everything and made me and my daughter feel so comfortable. I will always go here now!

Aaliyah Armstrong5 reviewsTotal number of Google reviews Aaliyah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great shop honest people ! I came to the shop just to get air in the tire and they were able to start helping immediately. If you’re looking for a family based shop who looks out for their people. This is definitely where you should go!

Areon Walton5 reviewsTotal number of Google reviews Areon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shop was really cool ! And took great care of us !

  • Price assessment: Great price
  • Services: Tires
Cesar Sanchez4 reviewsTotal number of Google reviews Cesar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! Great prices! I recommend

David Wilson4 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice people

Bob Cruz1 reviewTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cruz is the best mechanic

  • Price assessment: Great price
Response from the owner · a week ago

Thank you for your feedback! We appreciate you.

Elijah Ochoa1 reviewTotal number of Google reviews Elijah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sina helped me out was the best and quick and excellent service.

  • Price assessment: Great price
  • Services: Oil change
Response from the owner · 2 weeks ago

At your service anytime you need us. Thank you Elijah!

Lena4 reviewsTotal number of Google reviews Lena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing place! Got everything I had on my car that needed to be replace. Lots of great information when I got my car back. Cena was able to tell me what was wrong with my car & show me the parts that were replaced. Thank you for taking care of my car with great care. You are all the best!🤗

  • Price assessment: Reasonable price
  • Services: Steering & suspension repair, Auto engine diagnostic, Oil change, Service not listed
Response from the owner · 2 weeks ago

This is so nice of you. Your kind words mean a lot to us. Thank you so much Lena.

Yaroslav UdachinLocal Guide · 12 reviewsTotal number of Google reviews Yaroslav has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This team knows for sure how to fix any issues. Thank you very much Sina and team for fixing my car. This team don't just assume what is wrong, they really know what is wrong and what needs to be fixed. Highly recommend Saguaro Motors, they can manage any complexity of repairs and are doing their job excellent with a great price!

  • Price assessment: Great price
Response from the owner · 2 weeks ago

Your kind words mean a lot to us. Thank you so much for taking the time to provide this wonderful feedback. At your service anytime you need us. Thank you again 🙏🏻

Saguaro Motors on Google Maps →

Business details