Analyzing 5,825,7725.8M ReviewsFor 16,07516.1K Experts

Experts Reviews · Company report
Salon Azure & Spa Knoxville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Salon Azure & Spa Knoxville

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 689 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Azure & Spa Knoxville is better than 88% of beauty salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 80% of beauty salons.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Azure & Spa Knoxville is better than 86% of beauty salons.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Azure & Spa Knoxville is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 66% of beauty salons.B
66

Reviews for your job

Customers hired Salon Azure & Spa Knoxville for 8 kinds of job.

Salon Azure & Spa Knoxville for blowouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$41–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 25

All 15 Google reviews tagged “Blowouts”

JillLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Everyone was so kind, skilled, intelligent My hair cut/ stylist was equally as talented

Paid $100–120Hair coloringBlowoutsHairstyling
MonicaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Rachael does a fantastic job. I found her by chance two years ago and have seen her for my hair needs ever since. She runs on time and it is relatively easy to get an appointment.

Paid $40–60BlowoutsHairstyling
MercedesLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommended this salon and Jaida! She was an excellent stylist and took the photo I showed her and replicated it!

Paid $60–80BlowoutsHaircutHairstyling
Sierra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Krista is amazing! She nailed my all-over color! Sabra did an awesome job with my layered cut—my hair looks and feels incredible. Super professional, easy to talk to, and made the whole experience fun. Highly recommend her to anyone needing a refresh! I will definitely be back!! :)

Paid $100–120BlowoutsHaircutHair coloring
Heather10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always feel like a VIP for my appointments.

Paid $200+BlowoutsHairstylingHair coloring
Lorie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love Salon Azure and Ebony is my stylist. She is wonderful. She always gives me the perfect cut and style. I highly recommend her to anyone looking for a stylist and all new people to Knoxville!

Paid $80–100HairstylingBlowouts
Peggy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Perfect! Thanks Sydney ❤️

HairstylingBlowoutsHaircut
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love my color and cut! They saw my vision EXACTLY and brought it to life!

Paid $180–200Hair coloringBlowouts
Ulana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Maria Really listens to the client and takes her time to make sure that you’re 100% happy! I’m so happy to find a new stylist that I can trust

Paid $40–60HairstylingBlowoutsHaircut
Imelda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

For 10 yrs I’ve received the most excellent of treatment. Jennifer Baker, Amber Greenway, Sidney, Joey are wonderful ladies and amazing friends. Love love my Salon Azuer.

Paid $100–120Hair coloringBlowouts
EJLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Had my color done by Stephanie. Can’t give enough stars for her. She listens and gets it right. Every. Time. Jada does my cut and again, stellar service and results. Love this place!

BlowoutsHairstylingHaircut
Lynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $140–160BlowoutsBang trimHaircut
Mia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

BlowoutsHaircutHair coloring
Jennifera year ago★★★★★

Rating only, no written review.

Paid $60–80BlowoutsHaircutHair glossing
GeorgiaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60BlowoutsHaircutHairstyling

Price

$86+6% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut205$30–$79
Hairstyling184$30–$76
Hair coloring64$119–$214
Blowdry15—
Blowouts15$41–$76
Balayage14$151–$371
Skin treatments11$88–$153
Hair highlighting10$128–$246

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