Analyzing 5,825,7725.8M ReviewsFor 16,07516.1K Experts

Experts Reviews · Company report
Salon Azure & Spa Knoxville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Salon Azure & Spa Knoxville

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 689 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Azure & Spa Knoxville is better than 88% of beauty salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 80% of beauty salons.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Azure & Spa Knoxville is better than 86% of beauty salons.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Azure & Spa Knoxville is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 66% of beauty salons.B
66

Reviews for your job

Customers hired Salon Azure & Spa Knoxville for 8 kinds of job.

Salon Azure & Spa Knoxville for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 18

All 64 Google reviews tagged “Hair coloring” · showing 20

ChonleedonyaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My favorite salon in Knoxville and I’ve been to many! After scouting salons when I moved here 13 years ago, having one bad experience after another, I finally found a place that takes great care of my hair! Ebony has been my stylist for over a year now and my hair is so healthy because of her expertise! I have…

Customer photo from Chonleedonya's reviewCustomer photo from Chonleedonya's review
Hair coloringHair highlightingKeratin treatments
Kathy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Love Sabra who has been doing my color and cut for years! Love all the girls at the front desk!!!

Paid $200+Hair coloringHaircutHairstyling
Alison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

❤️❤️❤️

Hair coloringHairstyling
SandyLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Love Jen and Ebony, always fun talking with them and are always open to new ideas concerning my hair. I get many compliments on my hair thanks to them.

Hair coloringHaircut
JillLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Everyone was so kind, skilled, intelligent My hair cut/ stylist was equally as talented

Paid $100–120Hair coloringBlowoutsHairstyling
Laurie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jaida and Jennifer baker are absolutely AMAZING! They listen and also do a great job especially with my ‘older’ hair! ! I highly recommend !

Hair coloringHairstyling
LoraLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Sydney is the best at salon azure in knoxville. Highly recommend her. She has been doing my hair for years. Love her!!

Paid $100–120Hair coloringHairstyling
KristinaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Amazing experience from start to finish! The salon was clean, stylish, and welcoming, and the staff was so professional and friendly. Jennifer really listened to what I wanted and delivered beyond my expectations. My hair came out silky, healthy, and beautifully styled. The service was timely, relaxing, and worth…

Paid $200+Hair coloringHair highlightingHairstyling
RebeccaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wind did an awesome job on my highlights and Emma did a great job on my cut and style. Thank you!!!

Paid $60–80Hair coloringHaircutHairstyling
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love love LOVE my hair!

Paid $200+HaircutHair coloringBalayage
Karen15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love Salon Azure. Jenn and Ebony are terrific. They made my hair look healthy and beautiful. The whole staff is nice and make me feel welcome and special.

Paid $200+HaircutHair highlightingHair coloring
Nora3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ebony did my hair cut & gave me my usual 5 out of 5 incredible, rock-style experience. She knows exactly how much to cut off my hair each time, exactly where to & where not to put in layers & how to provide me with the exact amount of "texturizing" to take out some weight. Krista did AWESOME on the color, I will use…

Paid $60–80HaircutHair coloring
Sierra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Krista is amazing! She nailed my all-over color! Sabra did an awesome job with my layered cut—my hair looks and feels incredible. Super professional, easy to talk to, and made the whole experience fun. Highly recommend her to anyone needing a refresh! I will definitely be back!! :)

Paid $100–120BlowoutsHaircutHair coloring
Missi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing job! Love ya girl (Wind)

Paid $160–180Hair coloring
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am so elated that I chose Salon Azũre & Spa Knox, to try! I could not be happier with my cut and color! Sydney is my new hair stylist; She’s fabulous!

HairstylingBlowdryHair highlighting
Jasmine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am so elated that I chose Salon Azũre & Spa Knoxville!! I love my new color and cut! 😊 It is everything I had hoped. Sydney was fabulous!! (She is my new colorist & hair stylist!)

HairstylingHair highlightingHair coloring
Jackie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ally is great! She’s a color expert and I highly recommend her. I have blonde hair (that wants to be gray), but with the help of Ally and her color expertise she keeps my hair looking a beautiful youthful blonde. Give her a try, you won’t be disappointed! Ebony cuts my hair and she is fantastic too! She knows her…

Bang trimHaircutHair highlighting
BrendaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Annie is the best ! My hairstylist of many year had to quit and I made an appointment with Annie. I love how she treated me and loved her work.

Paid $140–160HairstylingHair coloring
Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I love my new look! Great job Ebony and Alley. I always enjoy the service at Salon Azure!

Paid $200+HairstylingHair coloring
MichelleLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Way better than I expected.. my color is perfect and cut is perfect.. I highly recommend Krista

Hair straighteningHaircutHairstyling

Show more hair coloring reviews (44 more) →

Price

$86+6% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut205$30–$79
Hairstyling184$30–$76
Hair coloring64$119–$214
Blowdry15—
Blowouts15$41–$76
Balayage14$151–$371
Skin treatments11$88–$153
Hair highlighting10$128–$246

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