Experts Reviews · Company report
Salon Azure & Spa Knoxville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Salon Azure & Spa Knoxville

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 689 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Azure & Spa Knoxville is better than 88% of beauty salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 80% of beauty salons.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Azure & Spa Knoxville is better than 86% of beauty salons.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Azure & Spa Knoxville is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 66% of beauty salons.B
66

Reviews for your job

Customers hired Salon Azure & Spa Knoxville for 8 kinds of job.

Salon Azure & Spa Knoxville for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 16

All 10 Google reviews tagged “Hair highlighting”

ChonleedonyaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My favorite salon in Knoxville and I’ve been to many! After scouting salons when I moved here 13 years ago, having one bad experience after another, I finally found a place that takes great care of my hair! Ebony has been my stylist for over a year now and my hair is so healthy because of her expertise! I have…

Customer photo from Chonleedonya's reviewCustomer photo from Chonleedonya's review
Hair coloringHair highlightingKeratin treatments
TammyLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The energy of everyone is always great when I go in very friendly. Make sure I’m happy with the way my hair color and cut is. Highly recommend.

Paid $140–160BlowdryHair highlightingHaircut
KristinaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Amazing experience from start to finish! The salon was clean, stylish, and welcoming, and the staff was so professional and friendly. Jennifer really listened to what I wanted and delivered beyond my expectations. My hair came out silky, healthy, and beautifully styled. The service was timely, relaxing, and worth…

Paid $200+Hair coloringHair highlightingHairstyling
Karen15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love Salon Azure. Jenn and Ebony are terrific. They made my hair look healthy and beautiful. The whole staff is nice and make me feel welcome and special.

Paid $200+HaircutHair highlightingHair coloring
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am so elated that I chose Salon Azũre & Spa Knox, to try! I could not be happier with my cut and color! Sydney is my new hair stylist; She’s fabulous!

HairstylingBlowdryHair highlighting
Jasmine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am so elated that I chose Salon Azũre & Spa Knoxville!! I love my new color and cut! 😊 It is everything I had hoped. Sydney was fabulous!! (She is my new colorist & hair stylist!)

HairstylingHair highlightingHair coloring
TiffanyLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

The color was amazing the cut was ok but the curl didn’t last not even 10 mins and the frizz came back within that 10mins.

Paid $200+Kids' cutsHair highlighting
Jackie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ally is great! She’s a color expert and I highly recommend her. I have blonde hair (that wants to be gray), but with the help of Ally and her color expertise she keeps my hair looking a beautiful youthful blonde. Give her a try, you won’t be disappointed! Ebony cuts my hair and she is fantastic too! She knows her…

Bang trimHaircutHair highlighting
MichelleLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Way better than I expected.. my color is perfect and cut is perfect.. I highly recommend Krista

Hair straighteningHaircutHairstyling
Katie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alley is the best. She understands color and adds dimension better than any stylist I’ve worked with over 25 years. She’s such a good listener — about hair and everything else!

Paid $180–200Hair highlightingHair coloring

Price

$86+6% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut205$30–$79
Hairstyling184$30–$76
Hair coloring64$119–$214
Blowdry15—
Blowouts15$41–$76
Balayage14$151–$371
Skin treatments11$88–$153
Hair highlighting10$128–$246

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