Experts Reviews · Company report
Salon Azure & Spa Knoxville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Salon Azure & Spa Knoxville

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 689 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Azure & Spa Knoxville is better than 88% of beauty salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 80% of beauty salons.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Azure & Spa Knoxville is better than 86% of beauty salons.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Azure & Spa Knoxville is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 66% of beauty salons.B
66

Reviews for your job

Customers hired Salon Azure & Spa Knoxville for 8 kinds of job.

Salon Azure & Spa Knoxville for haircut

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Jobs reviewedHow many Google reviews are tagged with this job.205
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 42

All 205 Google reviews tagged “Haircut” · showing 20

Micah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Alexa slayed my hair. Exactly what I wanted cut and color wise. And she was great to talk to and she hit every note she sang along to the playlist. Beautiful soul and a great hair stylist. Al the other staff was also so kind and gassed me up the whole time

Paid $200+Haircut
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

As always, the service and execution was a gift to experience.

Paid $100–120Haircut
CoraLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Sydney always does a great job with my curly/wavy hair. I especially appreciated her skill this summer because the way she cut it made it way less poofy than it normally gets when it's humid. The salon itself is also nice and I love that they use Aveda products.

Paid $40–60Skin treatmentsHaircut
Patricia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Maria was wonderful, as soon as I walked in, she was ready for me and guided me through every step of the process. I loved the final result and truly enjoyed my time there.

Paid $40–60Haircut
MadalynLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Margaret was so great!! Loved the cut and style! Everyone was very nice, will definitely be back :)

Paid $40–60Haircut
Sam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jaida was my stylist and did an excellent job! Got a short layered cut and I absolutely adore it. My stylist was really mindful about listening to what I wanted and I left super happy with my experience!

Paid $60–80Haircut
NJLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Ebony is the best!

Paid $80–100Haircut
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love my hair! Margaret did an amazing job listening to me and helping me decide on a cut! She also gave me some good care-taking advice and my hair looks so much healthier now ❤️

Paid $40–60Haircut
SherylLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I’m consistently pleased with Maria’s haircuts and styling. I have short hair, and it’s rare for someone to get the back perfectly even - but Maria always does! She’s an expert IMO. She’s also friendly, compassionate, and listens well. She makes sure you’re totally satisfied with your cut before leaving her chair, and I always am.

HaircutHairstyling
TedLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ebony is the greatest stylist in Knoxville. She is charming and does a great job. If she seems cranky, it’s because of all the cranky customers she gets! 😘

Paid $60–80HaircutHairstyling
Caitlin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Margaret did AMAZING on my daughter's hair!

Haircut
truLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

Very professional, clean and great customer service

Paid $20–40Haircut
Emma9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Maria is an INCREDIBLE hairstylist. She cut my extremely long hair up to my shoulders at my first visit and I am obsessed. Can’t wait to come back!

Haircut
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thanks for an awesome color and good conversation! Great match to my natural color, could only tell I had roots because of my gray hair!

Paid $120–140HaircutHairstyling
lovedbyyatesLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alexa is a hair goddess! Wonderful experience. Comfortable salon atmosphere. Not stuffy...approachable and friendly staff. Highly recommend!

Paid $200+HaircutService not listed
Angelo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jared did a spectacular job, my hair came out amazing!

Haircut
EmilyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Salon Azure is the best experience I've ever had at a hair salon. I had first tried another salon after moving to Knoxville, only to walk out with my hair looking nothing like what I asked for and my self-confidence diminished. When it was time for another cut, I went to Salon Azure instead and have now been a loyal…

HaircutService not listed
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great haircut for my granddaughter - she loves how her hair feels, which makes her feel good!

Paid $60–80HaircutHairstyling
Becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fantastic service from Sabra - as always! Great service from Margaret!

Paid $180–200HaircutHairstylingService not listed
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have a new salon! I was nervous to let someone new do my color and cut but I’m so glad I gave them a try. My hair is totally amazing, Krista made my color look beyond great with the color and Margaret finished it off with a wonderful cut. I couldn’t ask for a better first time experience!!

Paid $180–200HaircutService not listed

Show more haircut reviews (185 more) →

Price

$86+6% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut205$30–$79
Hairstyling184$30–$76
Hair coloring64$119–$214
Blowdry15—
Blowouts15$41–$76
Balayage14$151–$371
Skin treatments11$88–$153
Hair highlighting10$128–$246

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