How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORESalon Azure & Spa Knoxville
Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 689 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Salon Azure & Spa Knoxville for 8 kinds of job.
Salon Azure & Spa Knoxville for haircut
Clear ✕All 205 Google reviews tagged “Haircut” · showing 100
Alexa slayed my hair. Exactly what I wanted cut and color wise. And she was great to talk to and she hit every note she sang along to the playlist. Beautiful soul and a great hair stylist. Al the other staff was also so kind and gassed me up the whole time
As always, the service and execution was a gift to experience.
Sydney always does a great job with my curly/wavy hair. I especially appreciated her skill this summer because the way she cut it made it way less poofy than it normally gets when it's humid. The salon itself is also nice and I love that they use Aveda products.
Maria was wonderful, as soon as I walked in, she was ready for me and guided me through every step of the process. I loved the final result and truly enjoyed my time there.
Margaret was so great!! Loved the cut and style! Everyone was very nice, will definitely be back :)
Jaida was my stylist and did an excellent job! Got a short layered cut and I absolutely adore it. My stylist was really mindful about listening to what I wanted and I left super happy with my experience!
Ebony is the best!
I love my hair! Margaret did an amazing job listening to me and helping me decide on a cut! She also gave me some good care-taking advice and my hair looks so much healthier now ❤️
I’m consistently pleased with Maria’s haircuts and styling. I have short hair, and it’s rare for someone to get the back perfectly even - but Maria always does! She’s an expert IMO. She’s also friendly, compassionate, and listens well. She makes sure you’re totally satisfied with your cut before leaving her chair, and I always am.
Ebony is the greatest stylist in Knoxville. She is charming and does a great job. If she seems cranky, it’s because of all the cranky customers she gets! 😘
Margaret did AMAZING on my daughter's hair!
Very professional, clean and great customer service
Maria is an INCREDIBLE hairstylist. She cut my extremely long hair up to my shoulders at my first visit and I am obsessed. Can’t wait to come back!
Thanks for an awesome color and good conversation! Great match to my natural color, could only tell I had roots because of my gray hair!
Alexa is a hair goddess! Wonderful experience. Comfortable salon atmosphere. Not stuffy...approachable and friendly staff. Highly recommend!
Jared did a spectacular job, my hair came out amazing!
Salon Azure is the best experience I've ever had at a hair salon. I had first tried another salon after moving to Knoxville, only to walk out with my hair looking nothing like what I asked for and my self-confidence diminished. When it was time for another cut, I went to Salon Azure instead and have now been a loyal…
Great haircut for my granddaughter - she loves how her hair feels, which makes her feel good!
Fantastic service from Sabra - as always! Great service from Margaret!
I have a new salon! I was nervous to let someone new do my color and cut but I’m so glad I gave them a try. My hair is totally amazing, Krista made my color look beyond great with the color and Margaret finished it off with a wonderful cut. I couldn’t ask for a better first time experience!!
A wonderful experience! The staff was very knowledgeable and polite.
Loved her! She took the time to figure out what cut was best for my short cut.
Margaret listened to me thoroughly and gave me her recommendation for the cut based on a picture of me from 25 years ago ( my favorite cut!) She did an amazing job and helped me pick out the product I would need for my hair. So happy 😁
Every time I go to this salon, I always have a wonderful experience. The front desk ladies are always are so friendly and kind. Every single stylist that I’ve seen always does a wonderful job. Amy, Maria, Sydney, Madeline; those ladies rock. 10/10 would recommend Salon Azure!
Stephanie was phenomenal. She was so thorough with the consultation to make sure I was getting what I wanted. She was very knowledgeable on products, very kind, and lovely to talk to. The salon itself was a great experience. Everyone was kind and provided a luxurious experience. This is truly the best salon I’ve ever been to.
I had a wonderful experience! Both the COFA staff and the Deaf hairstylist were friendly, welcoming, and professional. My Deaf hairstylist listened carefully to exactly how I wanted my spiral curls, and she took the time to make every curl look beautiful. She even fixed a few curls that didn’t turn out quite right…
Loved the cut, great experience. Will definitely be coming back to the same stylist next time I need a hair cut.
I have followed Alexa from her last salon and she is truly my hair soulmate! She fixed my bad cut and did an incredible job! Could not ask for a better hairstylist. I would trust her with my life, my children, my taxes, flying a plane, any work in my house, and cooking a proper steak. 10/10
Emma was very attentive to my styling goals!
Sydney is so sweet and gives a fabulous haircut 💇♀️ First hairdresser in a long time to actually deliver exactly what I want! So glad that I found her!
The whole staff is welcoming, friendly and very attentive. I can’t say enough good things about Ebony - it’s always a joy to sit in her chair. She’s very talented and I appreciate how she’s on schedule, dependable and very aware of her client’s needs. She’s a rockstar!
Rachel always does a fantastic job with my haircuts. She listens to ideas that I have and takes into account my hair texture to achieve it. Plus, she takes the time to explain how she styles my hair, so I can make my best attempt to replicate it. I always leave the salon happy!
Maria always leave my hair looking good its hard to find someone that cuts good layers specially on long thick hair but Maria always leaves them blended and I always walk out with a good blow out that lasts!
As always, top notch and friendly service from Sydney. My hair looks great! Recommend to everyone
Alexa was very very sweet!! She made me feel so comfortable, and worked with me on a hair care plan! She recommended some amazing products and tools. I couldn’t have been happier with how my hair came out. Thank you so so much lovely!! ☺️🩷 —Kaydee
Always professional and does a great job caring for the health of the hair
Exceptional service, amazing first time experience, and I will be going back for future haircuts and maintenance!
Everyone was excellent! The salon was so nice, the staff were all amazing! I will definitely be back for Alexa ( hairstylist Alexa not me) and all my hair needs 💕
Absolutely Devine. They were so attentive and listened to everything I said. They have a return customer in me.
Absolutely amazing staff, top notch service, great atmosphere..
My daughter absolutely loved the haircut Emma gave her!! Emma asked questions to make sure her haircut was perfect and exactly what she wanted! She loves it and loved the conversation! We will definitely be back!
This was my first trip to a salon in 6 years. Emma did a great job and she was so sweet. I'm very happy to have a bob again after years of long hair. I'll be back!
Sydney was so sweet and very attentive! She did a great job on my hair today!
My daughter and I absolutely love Sydney- she always does a fantastic job.
Kenzie has been doing my hair for at least 10 years. I love her. She’s professional, kind, talented, and I trust her with my hair. She is an asset to Salon Azure.
I have been going to Ebony for years now and I love her !!! She is always in a great mood. I leave there laughing and loving my hair. Thanks Salon Azure for great service
My whole experience here was excellent. I called in to see if they had availability for a walk-in and got an appointment with Jared within an hour. When I walked in I was immediately blown away with how beautiful and clean the salon is. The ladies at the front desk were super kind and helpful. Then my service with…
My favorite salon in Knoxville and I’ve been to many! After scouting salons when I moved here 13 years ago, having one bad experience after another, I finally found a place that takes great care of my hair! Ebony has been my stylist for over a year now and my hair is so healthy because of her expertise! I have…
Absolutely love Emma! just booked with her for the second time She’s amazing!! 1000% recommend if you want someone to truly listen to your wants and needs for your next hair cut.
Thank you for your professional work Sydney! I’m happy with the result and I hope to visit your friendly and beautiful salon again
So happy with my color and cut! Rachel made me feel very comfortable in her chair and did an amazing job!
Love Sabra who has been doing my color and cut for years! Love all the girls at the front desk!!!
Maria and Rachel are both so talented! I can always book with either of them and leave with the exact look I asked for. Can’t recommend Salon Azure enough.
I discovered this GEM today!!! I wanted somewhere that could get me in same day and now I have a new stylist!!! Emma C. did such an amazing job on my cut and blow out!!! 10/10!!!! (It’s a lovely salon too!) Very welcoming!!!
WOW! Just WOW! Everything about my stylist was excellent. Not only did Stephanie do a beautiful job, I loved how she explained to me and talk to me about the process and professionally why she was doing what colors, etc. she explained how and why she was blow drying, so I could do at home. Also, the tech that…
Wow, Emma really exceeded our expectations. She did such a fantastic job cutting and styling! 10/10 recommend for you hair needs. We will be back to see her from now on. Thank you !
Sydney did absolutely amazing work on my hair!! And I have really thick hair too! She was personable and just made me feel very comfortable! 😌 She is kind, and etc.. and absolutely knows what she's doing!! 😊🤩💜 I would definitely give her a 10/10
Loved the result! Enjoyed my stylist!
Emma's awesome! Always gives me what I want and makes me laugh while doing it.
Their online booking system was easy to use and I was able to get a same-day cut. The receptionist was professional, courteous, friendly. The stylist Jaida was nice and she gave me a cut that's easy to style and looks awesome. Great experience all around.
Love this salon! People are always friendly and helpful, and I appreciate the complimentary bang trims. Amy is great
The energy of everyone is always great when I go in very friendly. Make sure I’m happy with the way my hair color and cut is. Highly recommend.
Loved Ebony. She was so friendly and my hair looks great with an excellent cut!!
Stephanie did an incredible job as always! She takes time to listen and truly understand her client’s desires for their hair. I would highly recommend!
Sydney did such a great job on me and my husbands hair!!
Emma is always very kind and helpful. She was excited and very detailed about my hair cut which was a huge Change taking off over 6 inches plus high layers. She’s an absolute delight
I see Devon for a cut every 8 weeks, and it's great every time. We added more volume, layers, and bangs which turned out to be just what I needed.
Meg is excellent with color! Elma and Maria give great blow outs! This salon is amazing!!!!!!
The staff is very friendly, and I get a very professional Haircut every time I go!!
What a wonderful experience, from the moment Inwalked in! I had an amazing time, got exactly what I wanted (and more), my colorist (Meg) and stylist (Maria) are fabulous and very professional, yet personable. They gave me some great advice about products and maintenance. I felt like I was in good hands the entire…
Love Jen and Ebony, always fun talking with them and are always open to new ideas concerning my hair. I get many compliments on my hair thanks to them.
I had a great experience with Emma! She did an amazing job and gave me exactly the haircut I wanted. She is very professional, but also very kind and calming, which made the whole experience really nice. It honestly felt like having a beautiful fairy cutting my hair. I’m so happy I found her, and she will definitely be my go-to hairstylist from now on!
I’ve been going to Stephanie for years. She is an amazing stylist and a wonderful friend! She is always bright and cheerful, a beautiful addition to my day!
Krista and Emma took great care of me and I left feeling and looking great!
I absolutely love Ebony! Her cuts and Keratin treatments are always spot on. Sitting in her chair is such a treat—not just because of her amazing skills, but also because she always has something funny and entertaining to say. I genuinely look forward to every appointment!
Amy did an amazing job repairing a really bad cut I’d let grow out for 3 months. My hair looks great!
Amy is amazing! Only person who has ever cut my hair and I can actually style it!’
Ebony is THE BEST as always!!!😍😍😍
Ebony is awesome. Not only excellent hairdresser but personally plus!
I am so blessed to have found Krista and Amy at Salon Azure! It is always.more than just a hair appointment, it is therapy. Krista is always willing to try a new color and Amy is the only person that I would ever let do a shag cut...they are both extremely talented. At the end of my appointment I leave feeling…
Always a great experience.
Everyone was amazing! All very talented, compassionate and kind!
I've been using this salon explicitly since 2004. Typically, I choose a stylist at random and I've never been disappointed. Today, was an honor to sit in Johnnie's chair for the first time. She was a pleasure and a talent with the shears.
Amy always does an excellent job on my hair!! Her technique is amazing and the layers we refreshed are beautiful. I’m always pleased with the end result!!!
Amy was phenomenal!! She was so intentional and took her time and really listened. I absolutely love my new haircut. I had THE BEST experience and cannot wait to come back. From the minute I walked in the door I was treated with kindness. The front desk ladies were SO attentive and helpful. Thank you you for such a wonderful experience.
Omg!! I want to make a SHOUT OUT to Lindsey, one of the The AMAZING ladies who always greets us with genuine kindness for going ABOVE and BEYOND came to my rescue for a bang trim for my 5-year old granddaughter, Izzy. The salon was packed, catching up on missed appointments because of the snow. I was in desperate…
This was my first time and I was not disappointed. The staff were very attentive, and Jared did amazing. He took care of my hair and cut it just the way I wanted. Jared is also a wonderful conversationalist. I will definitely me returning in the near future. 😊
This was my first time ever getting a professional treatment done. Anytime I have ever went to a great clips or a super cuts they have always butchered my hair horribly. Emma DID AN AMAZING JOB on my hair and she was super cool and laid back and super sweet and was always smiling and made sure I was comfy and if I…
THE BEST HAIRCUT I have ever gotten! Emma Clark exceeded my expectations as a first time client. I showed her a couple inspo photos and she got to work. Not only was my cut spectacular, Emma was so friendly and had great chair side manner. I literally walked out of the salon feeling like a million. Obsessed with…
I came in with fear. I was a victim of domestic violence. It's important that I feel right about myself. They made me so confident. The listened and came up with a game plan!
Rachel was amazing! She took her time, gave me honest advice as I asked, and eased my anxiety. I don’t go to salons because I get very anxious and nervous. I will definitely go back.
Maria Is a great stylist,she was able to tame my unruly hair and was patient and pleasant while doing so. I enjoyed my time at this salon and will be returning.
A positive atmosphere with genuinely welcoming and helpful people from entrance to exit. And Jared H. is a haircut and styling artist -- per the compliments I get after my visits!
Emma gave me the best haircut/blow out of my life!!! Highly recommend and great pricing!
Stephanie is the best! I always walk out of the salon feeling amazing.
Since moving back to town, I have been trying to find a salon that was fun, comfortable and good at what they do. I was so pleased with Devon who made me feel right at ease immediately and had me laughing the entire time. He provided a great cut and ensured I was happy with the length. I will be back
Sydney did such a great job cutting my hair. I’m very happy with how it turned out and would highly recommend her!
Sydney was so kind to my 11 year old daughter having her first salon haircut and making a hair donation. She checked in with my daughter along the way to make sure she was happy and was very thorough during the cut and style. Then we were surprised the cut was free because of the donation! I could have cried! You…
Annie always does an excellent job. She is very attentive and understands exactly what I want. She is the best!
Always a pleasure! Always happy with the results! Thanks to Ciarra and Ebony!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 205 | $30–$79 |
| Hairstyling | 184 | $30–$76 |
| Hair coloring | 64 | $119–$214 |
| Blowdry | 15 | — |
| Blowouts | 15 | $41–$76 |
| Balayage | 14 | $151–$371 |
| Skin treatments | 11 | $88–$153 |
| Hair highlighting | 10 | $128–$246 |
